Chapter 36 Troubleshooting
VMG1312-B10A User’s Guide
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The available security modes in your Device are as follows:
• WPA2-PSK: (recommended) This uses a pre-shared key with the WPA2 standard.
• WPA-PSK: This has the device use either WPA-PSK or WPA2-PSK depending on which security
mode the wireless client uses.
• WPA2: WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption,
authentication and key management than WPA. It requires the use of a RADIUS server and is
mostly used in business networks.
• WPA: Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. It requires the use
of a RADIUS server and is mostly used in business networks.
• WEP: Wired Equivalent Privacy (WEP) encryption scrambles the data transmitted between the
wireless stations and the access points to keep network communications private.
36.5 USB Device Connection
The Device fails to detect my USB device.
1
Disconnect the USB device.
2
Reboot the Device.
3
If you are connecting a USB hard drive that comes with an external power supply, make sure it is
connected to an appropriate power source that is on.
4
Re-connect your USB device to the Device.
36.6 UPnP
When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My
Network Places > Local Network.
1
Disconnect the Ethernet cable from the Device’s LAN port or from your computer.
2
Re-connect the Ethernet cable.
The Local Area Connection icon for UPnP disappears in the screen.
Restart your computer.
Summary of Contents for VWG1312-B10A
Page 2: ......
Page 8: ...Contents Overview VMG1312 B10A User s Guide 8 Troubleshooting 291 ...
Page 18: ...Table of Contents VMG1312 B10A User s Guide 18 ...
Page 19: ...19 PART I User s Guide ...
Page 20: ...20 ...
Page 34: ...Chapter 2 The Web Configurator VMG1312 B10A User s Guide 34 ...
Page 39: ...Chapter 4 Tutorials VMG1312 B10A User s Guide 39 7 Click Apply to save your settings ...
Page 79: ...79 PART II Technical Reference ...
Page 80: ...80 ...
Page 168: ...Chapter 9 Routing VMG1312 B10A User s Guide 168 ...
Page 186: ...Chapter 10 Quality of Service QoS VMG1312 B10A User s Guide 186 ...
Page 212: ...Chapter 13 Interface Group VMG1312 B10A User s Guide 212 ...
Page 228: ...Chapter 15 Firewall VMG1312 B10A User s Guide 228 ...
Page 234: ...Chapter 17 Parental Control VMG1312 B10A User s Guide 234 ...
Page 244: ...Chapter 19 Certificates VMG1312 B10A User s Guide 244 ...
Page 248: ...Chapter 20 Log VMG1312 B10A User s Guide 248 ...
Page 252: ...Chapter 21 Traffic Status VMG1312 B10A User s Guide 252 ...
Page 258: ...Chapter 24 IGMP Status VMG1312 B10A User s Guide 258 ...
Page 262: ...Chapter 25 xDSL Statistics VMG1312 B10A User s Guide 262 ...
Page 264: ...Chapter 26 User Account VMG1312 B10A User s Guide 264 ...
Page 270: ...Chapter 29 TR 064 VMG1312 B10A User s Guide 270 ...
Page 274: ...Chapter 30 Time Settings VMG1312 B10A User s Guide 274 ...
Page 280: ...Chapter 32 Logs Setting VMG1312 B10A User s Guide 280 ...
Page 298: ...Chapter 36 Troubleshooting VMG1312 B10A User s Guide 298 ...
Page 338: ...Appendix C Pop up Windows JavaScripts and Java Permissions VMG1312 B10A User s Guide 338 ...
Page 352: ...Appendix D Wireless LANs VMG1312 B10A User s Guide 352 ...
Page 368: ...Appendix G Legal Information VMG1312 B10A User s Guide 368 ...
Page 376: ...VMG1312 B10A User s Guide 376 Index ...