P314 Broadband Sharing Gateway with 4-Port Switch
12-2
Troubleshooting
12.2 Problems with the LAN Interface
Table 12-2
Troubleshooting the LAN Interface
Problem
Corrective Action
Check the 10M/100M LEDs on the front panel. One of these LEDs
for each port connected should be on. If they are both off, check the
cables between your Prestige 4-Port Switch and the computer. Use
a straight through Ethernet cable (white tag) to connect each
computer to the 10/100M LAN ports on the Prestige. If you have
more than four computers, you must use an external hub. Connect
LAN port 4 on the Prestige to a port on the external hub using a
straight through Ethernet cable (white tag) and press the
Uplink
button. If you do not press the
Uplink
button (LAN port 4) or use
LAN ports 1 to 3 to daisy chain the Prestige to an external hub, then
you must use a crossover cable.
Can’t ping any workstation on the
LAN.
Verify that the IP address and the subnet mask are consistent
between the Prestige and the workstations.
