ZyXEL Communications Prestige 2602R Series, User Manual

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Prestige 2602R Series User’s Guide
Chapter 38 Troubleshooting 347
C
H A P T E R
38
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
38.1 Problems Starting Up the Prestige
38.2 Problems with the LAN
Table 115 Troubleshooting Starting Up Your Prestige
PROBLEM CORRECTIVE ACTION
None of the
LEDs turn on
when I turn on
the Prestige.
Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged
in to an appropriate power source. Make sure that the Prestige and the power source
are both turned on.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 116 Troubleshooting the LAN
PROBLEM CORRECTIVE ACTION
The LAN LEDs
do not turn on.
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet Card is working properly.
I cannot access
the Prestige from
the LAN.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
Prestige and your computer(s) are on the same subnet.