4.9
Call
Transfer
Call
Transfer
is
used
to
transfer
a
call
in
progress
to
some
other
destination.
There
are
two
types
of
call
transfer.
z
Attended
call
transfer
‐
Where
the
call
is
placed
on
hold,
a
call
is
placed
to
another
party,
and
a
conversation
can
take
place
privately
before
the
caller
on
hold
is
connected
to
the
new
destination.
It
is
also
referred
to
as
"Supervised
Call
Transfer".
z
Blind
call
transfer
‐
Where
the
call
is
transferred
to
the
other
destinations
without
intervention
(the
other
destination
could
ring
out
and
may
not
be
answered
for
instance).
Navigate
to
web
menu
Advanced
‐
>Feature
Codes
.
You’ll
see
the
feature
code
for
call
transfer
as
below:
z
Blind
Transfer
:
In
a
live
call,
an
extension
user
can
press
#
key
and
the
IPPBX
system
prompts
“Transfer”,
you
then
enter
the
number
to
transferto,
this
call
will
be
transferred
instantly
and
the
user
can
hangup.
If
the
transferred
number
doesn’tanswer
this
call
then
it
will
ring
back
to
the
extension
user.
z
Attended
Transfer
:In
a
live
call,
extension
user
can
press
*2
and
the
IPPBX
system
prompts
“Transfer”,
you
then
enter
the
number
to
transfer
to,
after
someone
answers
your
call,
you
can
introduce
this
call
and
hangupat
which
point
the
call
is
transferred.
z
Disconnect
Call
:
In
an
attended
transfer
if
the
other
side
doesn’t
want
to
take
the
call
to
be
transferred,
you
can
press
*
to
disconnect
with
them
and
get
back
to
the
caller.
z
Timeout
for
answer
on
attended
transfer(sec)
:
In
an
attended
transfer,
if
the
third
party
rang
for
15
seconds
without
answering,
the
extension
user
will
go
back
to
the
caller
and
the
transfer
is
terminated.
