z
Time
Rule
z
FAX
z
Dial
By
Name
z
Hangup
3.3.2
IVR
IVR,
or
interactive
voice
response,
is
responsible
for
the
menus
people
hear
and
respond
to
when
they
call
up
a
company
or
business
and
hear
the
words
for
example:
"press
1
for
sales,
press
2
for
marketing,
press
0
to
speak
to
the
operator,".
IVR
Prompts
To
configure
an
IVR
menu
on
CooVox
IPPBX
system
you’ll
first
need
to
record
your
IVR
prompts,
these
IVR
prompts
will
communicate
tothe
callers
the
menu
options
that
they
have
e.g.
press
one
for
sales.
Navigate
to
web
menu:
Inbound
Control
‐
>IVR
Prompts
On
this
page
you
can
delete
the
default
voice
prompts
and
click
“New
Voice”
button
to
record
a
new
voice
prompt
from
a
designated
extension.
Click
“Record”
button
and
the
extension
will
ring,pick
‐
up
the
extension
and
speak
to
record
your
message.
Once
recording
is
complete
then
your
voice
prompts
will
be
listed
on
this
page.
There
is
another
way
to
add
voice
prompts
to
the
system,
click
“Upload
Voice
Prompts”
tab.
Here
you
can
selectapre
‐
recorded
voice
prompt
file
from
your
operating
system
to
upload
and
once
complete
your
file
will
be
listed
on
Voice
Prompts
page.
Now
you
can
use
your
file
to
setup
your
personalized
IVR
menu.
IVR
menu
Navigate
to
web
menu:
Inbound
Control
‐
>IVR
.
