4.8
Call
Forward
4.8.1
Configure
from
the
Web
This
feature
allows
calls
to
an
extension
to
be
automatically
forwarded
to
a
specific
internal
extension
or
external
phone
number.
Before
configuring
call
forward
you
can
enable
the
IPPBX
system
to
play
a
voice
prompt
before
the
call
is
forwarded.
This
voice
prompts
can
be
recorded
or
uploaded
from
the
Inbound
Control
‐
>IVR
Prompts
page.
Once
the
voice
prompt
file
is
ready
you
can
navigate
to
web
menu
Advanced
‐
>Call
Forward
and
enable
the
system
to
play
back
the
voice
prompt
before
the
incoming
call
is
forwarded.
After
the
voice
prompt
is
set,
click
“
New
Forward
”
button
to
set
call
forward
for
an
extension.
z
Always
:
Unconditionally
forward
the
incoming
calls.
z
Busy
:
Forward
the
incoming
calls
only
if
the
extension
is
busy.
z
No
Answer
:
Forward
the
incoming
call
only
if
the
extension
didn’t
answer.
z
Ring
lasting
for
____
seconds
:
Only
configurable
for“No
Answer”
option.
It
defines
how
long
to
ring
the
extension
before
forwarding
if
the
extension
didn’t
answer.
Notice
:
1.
If
you
are
forwarding
a
call
to
an
external
phone
number
then
please
ensure
that
you
add
a
prefix
in
front
of
the
number
if
your
system
requires
a
prefix
to
dial
out.
2.
The
forward
condition
“
Always”
is
mutually
exclusive
to
“
Busy”
and
“
No
Answer”
.
