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Operating Manual – Mountain bike with electric motor / 250 W rated power
05.08.2021 REV 1.1
48
Error code information
If a problem occurs with the electric motor, the controller or an
electrical component, this is indicated by an error code in the
display. If an error code is displayed, the system or component
concerned must be checked accordingly.
Error codes can occur as follows:
Error
code
Designation
Solution
21
Current irregularity
Check the motor cables
22
Sensor problems
Check whether the Hall sensors on the
crankset and magnetic disc are functioning
correctly
23
Motor irregularity
Check the motor cables
24
Hall sensor irregularity
Check the motor cables;
Check whether the Hall sensors on the
crankset and magnetic disc are functioning
correctly
25
Irregularity at one or both brake
levers
Check whether both brake levers return
completely to their starting position when
released.
30
Communication error
Check the complete wiring between:
- Brake levers and controller
- Display and controller
- Hall sensor and controller
- Controller and drive motor
31
Current irregularity
This error code can appear if you hold the
button pressed for too long when
switching on the display
- Switch the display off and then on again
- Switch the display off and remove the
battery. Then install the battery again and
try to switch on the display again