9650-0535-01 Rev. C
SurePower Charger Station Operator’s Guide
vii
Returning a unit for service
If you need to send a
SurePower Charger Station
to the ZOLL Technical Service Department
for repair, obtain a service request (SR) number from the service representative.
If you are returning a
SurePower Charger Station
, remove all battery packs from the unit, and
return the unit in the original containers or equivalent packaging, and be sure to include the
service request number with the unit.
s
The ZOLL Serial Number
Each ZOLL product displays a serial number that contains information about that product.
From left to right, ZOLL serial numbers are structured as follows:
•
A two-character product code
•
A three-character date-of-manufacture code
•
A product serial number of six or more alphanumeric characters.
The product code for the
SurePower Charger Station
is “AC” and one product code for the
SurePower Battery Pack
is “AE.”
The first two characters of the date-of-manufacture code give the last two digits of the year (for
example, “05” would appear for products manufactured in 2005). The last character of the date-
of-manufacture code gives the month in which the product was manufactured. The month
appears in the form of a single alphabetic character: “A” for January, “B” for February, “C” for
March, and so on through “L” for December.
The product serial number is a unique set of alphanumeric characters that ZOLL assigns to each
individual unit.
For customers
Return the unit to
In the U.S.A.
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Attention: Technical Service Department (SR number)
Telephone: 1-800-348-9011
1-978-421-9655
Fax: 1-978-421-0010
In Canada
ZOLL Medical Canada, Inc.
1750 Sismet Rd., Unit #1
Mississauga, ON L4W 1R6
Attention: Technical Service Department (SR number)
Telephone: 1-866-442-1011
In other locations
The nearest authorized ZOLL Medical Corporation
representative.
To locate an authorized service center, contact the
International Sales Department at
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Telephone: 1-978-421-9655
Summary of Contents for SurePower
Page 1: ...SurePower Charger Station Operator s Guide 9650 0535 01 Rev C...
Page 22: ...CHAPTER 2 SET UP 2 4 www zoll com 9650 0535 01 Rev C...
Page 32: ...CHAPTER 3 OPERATION 3 10 www zoll com 9650 0535 01 Rev C...
Page 38: ...CHAPTER 5 USING ZOLL RECHARGABLE BATTERIES EFFECTIVELY 5 4 www zoll com 9650 0535 01 Rev C...
