15
❺ Troubleshooting
•
Before you contact your reseller, please carry out these few simple checks using the following
tables if a problem occurs.
•
If the problem continues contact your reseller.
5.1 I Device behaviour
The cleaner is
immobile or very
slow.
•
Close the main drain line.
•
Clean and empty the skimmer and filtration pump baskets.
•
Inspect the motor area and remove any visible debris. (see
“4.3 I Removing debris from the
motor”
)
•
Remove the suction adaptor under the cleaner (see
“3.5 I Choice of suction mode: small or
large debris (according to model)”)
.
•
Check the flow (see
“3.4 I Adjusting the water flow”
).
•
Turn on the filtration pump to verify there is no air in the system. If the filtration pump basket
is filled with air bubbles and, or the water level is low this indicates there is air present in the
circulation system. If air is in the system it will be seen as water flows out the pool return
lines. Air can be drawn into the circulation system through components on the suction side
of the filtration pump. This includes holes or cracks in the cleaners hose sections.
• Verify the pool surface is not covered with algae as this slippery surface will not allow the
cleaner to gain traction and climb. If it is, carry out shock chlorination and slightly reduce
the pH.
The cleaner does
not cover the entire
pool.
•
Check the flow (see
“3.4 I Adjusting the water flow”
).
•
Aim the return line fittings in the pool downward if adjustable.
•
Check the hose sections for coils. If a memory has formed turn off the cleaner and remove
the affected hose sections. Lie the pipe sections having formed loops flat in the sun until
these sections recover their normal shape. Re-install the hose sections on the cleaner.
•
Check the hose assembly is long enough (see
“2.2 I Hose section assembly”
). If it is not, add
hose sections.
•
Check the position of the hose float on the leader hose section (see
“2.2 I Hose section
assembly”
).
•
Monitor the cleaner for more than five minutes and check that each track changes direction
regularly.
The cleaner is
stopped on the
steps.
•
Check the top cover swivel turns freely.
•
Test the flow by checking the wheel rotation speed (see
“3.4.1 Checking the wheel rotation
speed”
).
•
Check that the pipe is not too long (see
“2.2 I Hose section assembly”
). If it is, shorten the
hose length by removing sections.
The cleaner does
not climb the pool
walls.
•
Check the flow (see
“3.4.1 Checking the wheel rotation speed”
) and increase it if necessary
(see
“3.4.2 Adjusting the water flow”
).
•
Check that the hose float is positioned correctly on the leader hose (see
“2.2 I Hose section
assembly”
).
•
Check that the pool walls are free of algae and not slippery.
The cleaner climbs
above the water
line.
•
Reduce the flow (see
“3.4.2 Adjusting the water flow”
).
•
Check that the hose float is positioned correctly on the leader hose (see
“2.2 I Hose section
assembly”
).
The cleaner lays on
its side.
•
Check that the hose float is positioned correctly on the leader hose (see
“2.2 I Hose section
assembly”
).
EN
