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Zodiac Pool Systems, Inc. 

2620 Commerce Way, Vista, CA 92081 

1.800.822.7933  |  www.ZodiacPoolSystems.com

ZODIAC

®

  is a registered trademark of Zodiac International, S.A.S.U., used under license.

All trademarks referenced herein are the property of their respective owners.
©2012 Zodiac Pool Systems, Inc. H0364100 Rev A 1201

Zodiac Pool Systems Canada, Inc. 

2115 South Service Road West, Unit 3 Oakville, ON L6L 5W2 

1.888.647.4004  |  www.ZodiacPoolSystems.ca

Section 7.  Troubleshooting

7.1 

iAquaLink Troubleshooting Guide

Use the troubleshooting information in the following table for suggestions.

Symptom

Problem

Possible Solution

The iAquaLink is on and the 

startup screen is displayed. The 

override switches at the power 

center operate as they should.

The iAquaLink is not 

communicating with the power 

center PCB.

Check the cabling to the iAquaLink J-box (all 

conductors).

In multiple AquaLink Touch installations, verify 

each AquaLink Touch and the iAquaLink J-box is 

set to a unique address.

The iAquaLink is on and the 

"Waiting for connection..." 

screen is displayed, but 

override switches at the power 

center do not operate at all.

1. Damaged or improperly 

installed CPU board.

2. Wrong CPU board.

3. Damaged power center 

PCB.

1.  Check alignment of the CPU board.

2. Make sure that the CPU board is revision R or 

later for an AquaLink RS system. Make sure 

that the CPU board is revision 6.0 for PDA 

control system.

3. If CPU board is installed correctly, replace the 

power center PCB.

Some buttons do not operate 

from the iAquaLink, nor from the 

power center override switches.

Wrong CPU board installed at 

the power center PCB.

Make sure that the CPU board is revision R or 

later for an AquaLink RS system. Make sure that 

the CPU board is revision 6.0 for PDA control 

system.

Programs do not run at the 

correct time.

The iAquaLink does not 

display correct time and date.

At the iAquaLink screen, set correct time and 

date. 

Communication is lost.

Signal Interference.

The wireless iAquaLink J-box will stop 

communicating anytime interference (such 

as a 2.4 GHz device) prevents a valid signal 

transmission. When communication is lost the 

iAquaLink screen will lock on the "waiting for 

connection..." screen until a good link is again 

achieved, usually within a few seconds. 

Summary of Contents for iAquaLink

Page 1: ...ay not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to com...

Page 2: ......

Page 3: ...or Lights 11 4 7 Product Registration 11 4 8 iAquaLink Apps and Web Interface 11 4 8 1 Mobile Smart Device Apps 11 4 8 2 Web Browser Interface 11 Section 5 Web Interface Home Screen 12 5 9 1 Title Bar...

Page 4: ...are recommended for young children and when spa use exceeds 10 minutes b Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy pregnant...

Page 5: ...s or enclosures containing other conductors unless the additional conductors are also protected by a ground fault circuit interrupter Refer to local codes for complete details SAVE THESE INSTRUCTIONS...

Page 6: ...be updated to revision R or later The iAquaLink Web Connect Device can be used in addition to an existing PDA control system however the firmware in the power center must be updated to revision 6 0 o...

Page 7: ...Unscrew and remove the power center PCB and bezel assembly from the power center See Figure 2 4 Remove the CPU board from the power center PCB 5 For an RS system install the new CPU board revision R...

Page 8: ...iAquaLink J Box and the power center The transceivers do not require line of sight to communicate 4 1 Outdoor Installation WARNING Potentially high voltages in the power center can create dangerous e...

Page 9: ...ove the dead panel 5 Pull cable through the knockout with the Heyco or equivalent fitting and into the low voltage compartment See Figure 4 6 Strip back the insulation jacket of the cable approximatel...

Page 10: ...ection 4 4 To Set Up the J Box for Wired Connection 1 Remove the two 2 screws that secure the cover and gasket on the iAquaLink J box Remove the gasket and cover See Figure 5 2 Connect one end of the...

Page 11: ...o control the pool and spa features anytime anywhere Free iAquaLink smart device apps are available for devices such as Android iPhone iPad iPod Touch or any other HTML5 enabled device To download you...

Page 12: ...figure below the iAquaLink menu screen displays the following layout The title bar The middle info panel The navigation bar iAquaLink Home Menu OneTouch Help Back Status FILTER PUMP SPA POOL HEAT Pool...

Page 13: ...en 6 1 Menu Screen The MENU screen provides access to the main links to program set up schedule and customize your pool spa system 6 1 1 To Display the Menu Screen HOME MENU On the HOME screen click t...

Page 14: ...nly one piece of equipment can be selected at a time Second Step Programming the new device On the SCHEDULE screen the added equipment will be displayed and highlighted in the circuit list Also the ED...

Page 15: ...ge General Items Filter Pump VSP Pump Spa Pool Heat Spa Heat Label One Label Two Label Three Label Four Label Five Label Six Label Seven Thu June 23 2011 3 03 PM Home Menu OneTouch Help Back Status Cu...

Page 16: ...connection screen is displayed but override switches at the power center do not operate at all 1 Damaged or improperly installed CPU board 2 Wrong CPU board 3 Damaged power center PCB 1 Check alignme...

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