
Error messages, troubleshooting,
disposal
Error messages / Troubleshooting
15
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15.
Error messages / Troubleshooting
15.1
Error messages, troubleshooting
Malfunctions and
corrections
In the event of technical problems or interference, observe the explanations,
descriptions and solutions in these instructions for use.
If you require support or if there is interference which cannot be corrected,
please contact your sales consultant or, for matters of urgency, please contact
the factory directly.
Zimmer MedizinSysteme GmbH
Junkersstraße 9
89231 Neu-Ulm
Germany
Telephone
+49 731 / 9761 - 0
Diagnostic hotline:
Telephone
+49 731 / 9761 - 115
Fax
+49 731 / 9761 - 4443
You can also receive support via email: [email protected]
Visit us online at: http://www.zimmer.de
You will help us solve the problem if you have the following information at
hand:
Accurate description of the problem
Version number of the Diagnostik
Suite
Serial number of PremoPort
Four
Computer configuration
Typical sources of error
The following causes may be responsible for inaccurate measurements or non-
evaluable results:
Use of the device outside of the areas of application described in the
instructions for use
Use of the device despite functional problems
Improper handling
User errors, mistakes on the part of the user
Arm movement during the measurement
Switching the device off (e.g. at night)
Wrong cuff size placed
Cuff shifts during wear
No successful manual measurement in the doctor's office
Prescribed medications not taken
Protocol set incorrectly by the medical staff
Rechargeable batteries which have not been fully charged, incorrectly
charged or are outdated are used
Defect in charging device