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Zero Motorcycles DS 2021, Owner'S Manual

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Zero Motorcycles DS 2021 Owner'S Manual Download Page 106

Troubleshooting

7.2

System Warning Indicator

If a fault has been detected, count the number of times the red 
indicator light (A) flashes (flashing sequence does repeat).

Refer to the table starting on the next page for possible causes 
and solutions to the issue.

Zero Owner's Manual (S and DS).book  Page 2  Monday, September 21, 2020  11:43 AM

Summary of Contents for DS 2021

Page 1: ...S SR DS DSR MOTORCYCLES COM 88 09447 01 ZERO S ZERO SR ZERO DS ZERO DSR 2021 OWNER S MANUAL ZERO MOTORCYCLES 2021 OWNER S MANUAL Zero Owner s Manual S and DS book Page 1 Monday September 21 2020 11 4...

Page 2: ...Zero Owner s Manual S and DS book Page 2 Monday September 21 2020 11 43 AM...

Page 3: ...y Information 2 1 General Safety Precautions 2 1 General Safety Precautions 2 1 Important Operating Information 2 2 Location of Important Labels 2 3 Location of Important Labels 2 3 Controls and Compo...

Page 4: ...s Responsibilities 6 1 Parts Maintenance Items 6 2 Service History 6 2 Scheduled Maintenance 6 2 Component Fasteners 6 6 Power Pack 6 9 Power Pack 6 9 General Maintenance 6 10 Brakes 6 10 Parking Brak...

Page 5: ...Of This Limited Warranty 9 2 What Is Not Covered By This Limited Warranty 9 3 What Other Limitations Or Disclaimers Apply To This Limited Warranty 9 5 What Are Your Responsibilities As A Customer 9 6...

Page 6: ...Zero Owner s Manual S and DS book Page 4 Monday September 21 2020 11 43 AM...

Page 7: ...of your motorcycle please contact your authorized Zero Motorcycles dealer For 24 hour updates and additional information about your motorcycle visit the Owner Resources section of the Zero Motorcycles...

Page 8: ...rs It also contains the word CAUTION to indicate things that could damage your motorcycle WARNING Please read this manual carefully and completely before operating this motorcycle Do not attempt to op...

Page 9: ...tate of charge below 30 SOC Leaving the power pack at a low state of charge for a prolonged period could damage it and void your warranty If you ride in hot weather 35 C 95 F or spend a majority of yo...

Page 10: ...fication Numbers Owner Information Record information pertaining to your motorcycle here When contacting your dealer you may need to provide this information Zero Owner s Manual S and DS book Page 4 M...

Page 11: ...r used to create duplicate keys This number is located on a tag that accompanies the original keys Vehicle Identification Number VIN Chassis Number The VIN Chassis Number A is a 17 digit number stampe...

Page 12: ...ge of an electric vehicle is defined as the distance the vehicle travels on a single full charge of the power pack Just like EPA mileage estimates on an automobile your mileage may vary Your range res...

Page 13: ...port the associated measured range values Range values labeled Combined are based on a calculation that assumes a duty cycle comprised of 50 City 50 Highway See technical specification charts on page...

Page 14: ...General Information 1 8 Zero Owner s Manual S and DS book Page 8 Monday September 21 2020 11 43 AM...

Page 15: ...General Information 1 9 Zero Owner s Manual S and DS book Page 9 Monday September 21 2020 11 43 AM...

Page 16: ...s around a frame contact point Soft straps must be used to reduce scratches or other damage Use two ratchet straps in the front and two in the rear The tie down straps should be at a 45 angle from the...

Page 17: ...lling or unable to take responsibility for their actions should not use this motorcycle You assume all responsibility while operating your motorcycle The seller assumes no liability for misuse or oper...

Page 18: ...motorcycle s electrical components While unplugged with the key in the OFF position the motorcycle s electronics will consume a very small amount of power and the power pack will drain extremely slowl...

Page 19: ...e following information for both North American and European models A VECI Vehicle Emission Control Information label B VIN label North America certification label C VIN label European Union certifica...

Page 20: ...Notes 2 4 Zero Owner s Manual S and DS book Page 4 Monday September 21 2020 11 43 AM...

Page 21: ...Controls and Components 3 1 Controls and Components Controls and Components THIS PAGE INTENTIONALLY LEFT BLANK Zero Owner s Manual S and DS book Page 1 Monday September 21 2020 11 43 AM...

Page 22: ...Controls and Components 3 2 Motorcycle Controls Zero Owner s Manual S and DS book Page 2 Monday September 21 2020 11 43 AM...

Page 23: ...olt Socket Location for Zero dealer installed 12 volt accessory socket E Front Brake Fluid Reservoir For description and operation see Brakes on page 6 10 F Right Handlebar Control For description and...

Page 24: ...Controls and Components 3 4 Left Side View Zero Owner s Manual S and DS book Page 4 Monday September 21 2020 11 43 AM...

Page 25: ...nal For turn signal operation see Handlebar Controls on page 3 17 For turn signal light bulb replacement see Turn Signal Light Bulb Replacement on page 6 24 F Kickstand The kickstand swings out from t...

Page 26: ...Controls and Components 3 6 Right Side View Zero Owner s Manual S and DS book Page 6 Monday September 21 2020 11 43 AM...

Page 27: ...r brake pedal controls the rear brake when the pedal is pressed When braking the throttle should be in the closed position The brake light illuminates when the rear brake pedal is applied E Brushless...

Page 28: ...Controls and Components 3 8 Dash Overview Zero Owner s Manual S and DS book Page 8 Monday September 21 2020 11 43 AM...

Page 29: ...ECO SPORT and CUSTOM has been selected by the rider using the performance level mode button located on the right handlebar control assembly See Performance Level Mode Button on page 3 20 I Output Mete...

Page 30: ...Controls and Components 3 10 Warning Indicator Lights Zero Owner s Manual S and DS book Page 10 Monday September 21 2020 11 43 AM...

Page 31: ...e light illuminates continuously it indicates that one or more of the powertrain components have exceeded their temperature limit Performance will be reduced until the component s have cooled sufficie...

Page 32: ...g Indicator Flashes slowly when the motorcycle is accepting a charge The indicator flashes rapidly when a charging error is detected The indicator is solid green when the battery is completely charged...

Page 33: ...after 15 seconds if no further button press is detected and the dash will return to its normal operating mode Displays A B Display A To select Display A with the dash in its normal operating mode mom...

Page 34: ...5 miles of a ride while the application is calibrating itself Life AV Displays the average energy usage over the life of the motorcycle in watt hours Wh per mile mi or kilometer km depending on the cu...

Page 35: ...normal operating mode Unit Display Temperature To change the units that the temperature display is shown 1 With the dash in its normal operating mode press and hold the SEL button for 5 seconds 2 Mom...

Page 36: ...t Armed The motorcycle must be keyed ON the kickstand must be in the down position and the run switch must be in the Stop position 2 Press and hold the Mode button on the right handlebar for a minimum...

Page 37: ...Controls and Components 3 17 Handlebar Controls Zero Owner s Manual S and DS book Page 17 Monday September 21 2020 11 43 AM...

Page 38: ...hen the lever is squeezed When braking the throttle should be in the closed position The brake light also illuminates E Throttle Control Twist the throttle in a counter clockwise rotation A to energiz...

Page 39: ...switch is pressed the hazard warning circuit will turn off I Turn Signal Switch When the turn signal switch is pushed in the left or right position the corresponding front and rear turn signals flash...

Page 40: ...n you want softer acceleration This position is also good for newer riders and for extending range The SPORT selection causes the motorcycle to accelerate at a significantly faster rate but decreases...

Page 41: ...the lever and the throttle control Parking Brake Operation if equipped Your Zero Motorcycle may be equipped with a parking brake system When applied the parking brake will prevent your motorcycle fro...

Page 42: ...of the compartment lid are two studs which can be used to secure the supplied helmet leash cable Using the helmet leash cable 1 Open tank storage compartment lid 2 Thread leash through chin strap buc...

Page 43: ...g range and charge time Charge Tank if equipped Your Zero Motorcycle may be equipped with the accessory Charge Tank installed in place of the tank storage compartment The Charge Tank has a J1772 charg...

Page 44: ...de panel down 2 Unlock and open side storage door by inserting the ignition key into lock B and turning it clockwise WARNING Always make sure that the storage compartment is locked and the side panel...

Page 45: ...e motorcycle to see if it rolls You should be able to lock up the wheels completely by applying the brakes Throttle With the key switch in the OFF position apply the throttle and release to verify tha...

Page 46: ...be removed in either the OFF or steering lock position Steering Lock Using the steering lock when parked prevents unauthorized use and helps prevent theft To operate the steering lock 1 Turn the hand...

Page 47: ...tip over sensor is activated The motorcycle drive mode will be disabled while tipped over The motorcycle can t be driven or charged while in a tipped over state Upright the motorcycle and perform one...

Page 48: ...he closed position WARNING If ABS is disabled or inoperable and you apply the front or rear brake hard enough it is possible to lock the wheels This could cause you to lose control of the motorcycle a...

Page 49: ...solid letting you know that the thermal strategy is now being applied and that your motorcycle s power will be reduced accordingly If you encounter the strategy while trying to maintain a high vehicl...

Page 50: ...e without ABS When the motorcycle is stationary and the key is turned to the ON position it is normal for the ABS warning indicator A on the dash to illuminate The indicator will remain on until the s...

Page 51: ...to the ON position 4 Resume normal operation ABS Warning Indicator When the motorcycle is stationary and the key turned to the ON position it is normal for the ABS warning indicator on the dash to il...

Page 52: ...e will operate as a non ABS equipped motorcycle with increased stopping distance and unpredictable brake control WARNING If the front and rear wheel speeds vary in speed significantly such as during a...

Page 53: ...tiffer spring rates A good approximation of your front springs requirements can be found by measuring the front suspension s sag This measurement quickly determines if your front springs are approxima...

Page 54: ...Subtract the second measurement M2 from the first measurement M1 Example The total sag is 1 77 in 45 mm Refer to the chart below for the correct sag If the sag is not correct the spring preload should...

Page 55: ...ster screw A on the top of both fork legs Next to the screw are the letters H meaning Hard MAX which is for slower rebound and S meaning Soft MIN which is for faster rebound This determines how quick...

Page 56: ...ddle setting and fine tune the compression from there Proper compression allows the tire to track the ground over consecutive bumps Compression that is set too slow will pack up feel harsh over consec...

Page 57: ...Front Fork Compression 6 clicks counter clockwise from maximum H position Front Fork Rebound 9 clicks counter clockwise from maximum H position Front Fork Preload 7 5 turns clockwise from the full out...

Page 58: ...his measurement quickly determines if your rear spring is approximately correct for your weight This adjustment is a recommended guideline personal riding preference may vary from the specifications g...

Page 59: ...ubtract the second measurement M2 from the first measurement M1 Example The total sag is 1 97 in 50 mm Refer to the chart below for the correct sag If the sag is not correct the spring preload should...

Page 60: ...ound Adjustment The rebound adjuster knob A is at the bottom of the shock Printed on the knob is H meaning Hard MAX which is for slower rebound and S meaning Soft MIN which is for faster rebound The r...

Page 61: ...a middle setting and fine tune the compression from there Proper compression allows the tire to track the ground over consecutive bumps Compression that is set too hard will pack up feel harsh over co...

Page 62: ...Shock Compression 12 clicks counter clockwise from maximum H position Rear Shock Rebound 6 clicks counter clockwise from maximum H position Rear Shock Spring Preload 5th position from minimum unloaded...

Page 63: ...arge at temperatures below 32 F 0 C or above 122 F 50 C The Zero power packs have been designed to operate under normal temperatures and environmental conditions However the lithium ion batteries used...

Page 64: ...les with a ZF7 2 battery pack using the On Board charger in conjunction with the Charge Tank is not supported because it may exceed the max charging rate for the battery pack A fault code will display...

Page 65: ...long term storage as it prevents the motorcycle from going into hibernate mode and may also decrease the life of your power pack s See Parking and Long Term Storage on page 6 27 Charging the Power Pac...

Page 66: ...rcycle takes to charge Note AVOID connecting the Zero charger and another device to a single 120 V AC 15A 20A circuit as it may become overloaded Zero chargers draw as much as 14 amps from the 120 V A...

Page 67: ...e number of chargers used The accessory charging connector is located above the motor For more information on how to connect additional chargers refer to the quick charger s owner s manual WARNING Onl...

Page 68: ...sing a grounded 3 wire 12 AWG cord no longer than 25 ft 7 6 m The charger can be used on 120 V AC or 240 V AC current The voltage does not change the amount of time that the motorcycle takes to charge...

Page 69: ...maximum voltage C 100 Charge The 100 Charge LED is a green indicator If it is on solid the charging is complete and the charger will enter maintenance mode If it is flashing the absorption phase is c...

Page 70: ...d the motorcycle will not charge at the expected rate Using the Charge Tank 1 Ensure that the key switch is in the ON position 2 Open the charging connector protective cover A 3 Plug the J1772 chargin...

Page 71: ...arch the internet for locations in your area For example search for charging stations Note Use of a Level 2 charging adapter accessory cord Zero PN 10 03267 doesn t improve charge times unless a suppl...

Page 72: ...Notes 5 10 Zero Owner s Manual S and DS book Page 10 Monday September 21 2020 11 43 AM...

Page 73: ...ntly sold Perform routine care and maintenance of your electric motorcycle as detailed in this owner s manual Use only Zero approved parts and Zero Motorcycles accessories The operator is responsible...

Page 74: ...riding conditions Some items will need more frequent service if you ride in unusually wet or dusty areas Consult your dealer for recommendations applicable to your individual needs and use It is recom...

Page 75: ...ary Replace brake fluid every 12 months 2 Front Brake Check operation and for fluid leakage Replace brake pads if necessary 3 Rear Brake Check operation and for fluid leakage Replace brake pads if nec...

Page 76: ...lightly Check operation Service rebuild if necessary 11 Front Fork Check operation and for oil leakage Service rebuild if necessary 12 Rear Shock Absorber Assembly Check operation and for oil leakage...

Page 77: ...ase lightly 15 Kickstand Switch Check operation and replace if necessary 16 Drive Motor Commissioning and timing ITEM ROUTINE EVERY RIDE INITIAL INITIAL ODOMETER MILEAGE READING 600 mi 1K km or 1 mont...

Page 78: ...ft 102 Nm J Upper Lower triple clamps pinch bolts 16 lb ft 22 Nm Use LOCTITE 242 or equivalent K Front axle pinch bolts 16 lb ft 22 Nm Use LOCTITE 242 or equivalent L Motor mount bolts 4 bolts right...

Page 79: ...Maintaining Your Motorcycle 6 7 Left Side of Motorcycle Refer to Torque table on page 6 6 Zero Owner s Manual S and DS book Page 7 Monday September 21 2020 11 43 AM...

Page 80: ...Maintaining Your Motorcycle 6 8 Right Side of Motorcycle Refer to Torque table on page 6 6 Zero Owner s Manual S and DS book Page 8 Monday September 21 2020 11 43 AM...

Page 81: ...pped below 30 1 The power pack is a lithium ion power system While it does require charging it does not require maintenance 2 The power pack should be kept away from extremes of temperature To maximiz...

Page 82: ...nder reservoir prior to removing cover cap Low fluid levels may indicate worn brake pads or a leak in the hydraulic system Inspect the brake pads for wear and or the hydraulic system for leaks Use onl...

Page 83: ...using If the fluid level is visibly below the low minimum LOWER indicator C brake fluid must be added until level reaches the upper UPPER indicator B Do not overfill Clean any dirt or debris from the...

Page 84: ...ads immediately Brake Disc Inspection The thickness of the brake discs should be checked regularly The minimum thickness is 0 14 in 3 50 mm Brake Pad Replacement Bedding in new brake pads and or new b...

Page 85: ...just new pads the first few braking applications will result in very little braking power Gently use the brakes a few times at low speeds less than 25 mph 40 km h to develop proper braking friction Z...

Page 86: ...ake lever in the OFF position 3 Insert a screwdriver into the slot on the end of the cable A to prevent it from rotating 4 Gradually tighten adjustment nut B while rotating the wheel until you can fee...

Page 87: ...ance Schedule on page 6 2 To adjust the fork see Suspension Adjustment on page 4 9 Wheels And Tires Inspect both wheels for the following Bent or cracked rims Impact marks on the rims Inspect both tir...

Page 88: ...checked and adjusted to the proper inflation levels before each ride Tire pressure should be checked using an accurate gauge when the tires are cold This means that the tires have not been ridden on...

Page 89: ...ormally covered by nylon layer and polyethylene layer This condition will result in belt failure and indicates worn sprocket teeth Signs of puncture or cracking at the base of the belt teeth If any of...

Page 90: ...ide Belt tension can be checked from under the motorcycle without interference 1 Remove the key from the ignition switch 2 Press the Tension Tester steadily to the non cogged side of the belt half of...

Page 91: ...t span close to the center between the sprockets Note The application works best in a quiet environment Note The following application instructions may differ between phones 1 Remove the key from the...

Page 92: ...y from the key switch 2 Loosen the rear axle nut A 3 Loosen the left and right 13 mm jam nuts C 4 Turn the left and right 13 mm adjustment bolts B 1 4 turn at a time until the belt adjustment is withi...

Page 93: ...vertical adjustment is off it causes the beam to point too close to or too far ahead of the motorcycle With the headlight on the low beam position the motorcycle perpendicular to the ground and the o...

Page 94: ...low the bulb to cool before changing the bulb Leave the key switch OFF until the bulb change is complete Always wear eye protection when changing a halogen bulb Avoid touching the glass CAUTION Using...

Page 95: ...rom your fingers or contaminants will shorten the life of the bulb Thoroughly clean any fingerprints or contaminants from the bulb using a clean cloth moistened with alcohol 4 Install the headlight bu...

Page 96: ...n pull the bulb out 3 Insert the new bulb into the socket push in and turn clockwise until it stops 4 Install the lens and screw tighten the screw Do not over tighten the screw Brake Tail LED Replacem...

Page 97: ...headlight remove the bulb socket A from the headlight by squeezing the metal clip 2 Pull the old bulb straight out from the socket 3 Push the new bulb into the socket and push the socket into the head...

Page 98: ...hose to wash your motorcycle High pressure washers like those at coin operated car washes can damage certain parts 1 Gently wash your motorcycle with a sponge or a clean soft cloth mild detergent and...

Page 99: ...motorcycle out of storage to ride it again turn the key switch to the ON position and back to OFF to exit long term storage mode Charge for at least 24 hours to ensure optimal cell balance is restore...

Page 100: ...olts securing the seat to the motorcycle frame Refer to Component Fasteners see page 6 6 2 Pull the seat rearward to gain access to the fuse center 3 Squeeze the tabs A on the fuse center to remove th...

Page 101: ...r To access the 12 volt ABS fuse 1 Remove two bolts securing the seat to the motorcycle frame Refer to Component Fasteners see page 6 6 2 Pull the seat rearward to gain access to the fuse 3 Gently pul...

Page 102: ...e holders if necessary 4 Unscrew the fuse s cover 1 2 and 3 5 Replace the fuse The high voltage fuse values are listed below ZF14 4 illustrated ZF7 2 similar except for fuse 1 Note If the charge fuse...

Page 103: ...in access to the fuse 3 Unscrew the fuse cap C and withdraw the fuse from the battery 4 Pull fuse from fuse cap and replace fuse with one of equivalent rating SPT3 15A 5 Install fuse and cap 6 Install...

Page 104: ...Notes 6 32 Zero Owner s Manual S and DS book Page 32 Monday September 21 2020 11 43 AM...

Page 105: ...too hot to touch during and after starting and when the motorcycle is shut off Be careful of both the high voltage and the high temperature Obey all labels that are attached to the motorcycle WARNING...

Page 106: ...detected count the number of times the red indicator light A flashes flashing sequence does repeat Refer to the table starting on the next page for possible causes and solutions to the issue Zero Owne...

Page 107: ...down Raise kickstand 2 Self Test Failed Contact Zero or your dealer 3 High Throttle Disable Throttle is ON or throttle connection is bad Verify throttle action and or check connection 4 Precharge Fail...

Page 108: ...System BMS Startup Error Reset BMS with button If problem persists contact Zero or your dealer 16 Battery Management System BMS Internal Disable Cycle Ignition Key OFF and then ON again or reset BMS w...

Page 109: ...rieved from the dash Display A To retrieve the error code see Display A on the Displays A B on page 3 13 Refer to the table starting on the next page to identify the error associated with the Error Co...

Page 110: ...d But Not Charging 16 CIB Contactor Compromised 17 Charger Error 18 Battery Temperature Sensor Fault 19 High Charge Current 20 BMS Low Isolation 21 Board Vpack Error 22 Board Temperature Error 23 Post...

Page 111: ...able 47 MBB Charger Connected Disable 48 SEVCON Startup Disable 49 Contactor Open Disable 50 BMS Self Test Error 51 BMS Self Test Warning 52 Reserve Partition Disable 53 BMS Internal Disable 54 Intern...

Page 112: ...ult code set Check A C outlet for power A C source check fuse voltage Handlebars wobbly shimmy Incorrect tire pressure Inflate to correct tire pressure See page 6 16 Deformed front tire Replace balanc...

Page 113: ...re prescribed by the cell manufacturer Storage of the motorcycle for the winter in a non heated garage is acceptable as long as 1 the coldest temperature in the garage does not fall below 4 F 20 C 2 t...

Page 114: ...09 F 43 C the charger reduces its charge current to the power pack increasing charge time accordingly the hotter the ambient temperature the greater the effect Above a power pack temperature of 122 F...

Page 115: ...equesting that the throttle control on the motorcycle be disabled When the throttle control is disabled the motor will not deliver power to the rear wheel and the motorcycle cannot be ridden If the th...

Page 116: ...Notes 7 12 Zero Owner s Manual S and DS book Page 12 Monday September 21 2020 11 43 AM...

Page 117: ...ope VIN Breakdown The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero or ordering parts Zero O...

Page 118: ...er Pack Maximum Capacity ZF7 2 7 2 kWh ZF14 4 14 4 kWh Nominal Capacity ZF7 2 6 3 kWh ZF14 4 12 6 kWh Charge Time standard ZF7 2 5 2 hours 100 charged 4 7 hours 95 charged ZF14 4 9 8 hours 100 charged...

Page 119: ...Diablo Rosso II 140 70 17 Front Wheel 3 00 x 17 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspensio...

Page 120: ...ulation No 85 69 hp 52 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Su...

Page 121: ...relli Diablo Rosso II 140 70 17 Front Wheel 3 00 x17 Rear Wheel 3 50 x17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspe...

Page 122: ...city ZF7 2 7 2 kWh ZF14 4 14 4 kWh Nominal Capacity ZF7 2 6 3 kWh ZF14 4 12 6 kWh Charge Time standard ZF7 2 5 2 hours 100 charged 4 7 hours 95 charged ZF14 4 9 8 hours 100 charged 9 3 hours 95 charge...

Page 123: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension...

Page 124: ...ulation No 85 69 hp 52 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 charged Su...

Page 125: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension...

Page 126: ...ECE Regulation No 85 69 hp 52 kW POWER SYSTEM Type Z Force Li Ion Intelligent Power Pack Maximum Capacity 14 4 kWh Nominal Capacity 12 6 kWh Charge Time standard 9 8 hours 100 charged 9 3 hours 95 cha...

Page 127: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension...

Page 128: ...ld VIN Breakdown The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero or ordering parts Zero Ow...

Page 129: ...harged Supplemental Charger Quick Charge Time with one accessory charger 3 1 hours 100 charged 2 6 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 1 6 hours 100 cha...

Page 130: ...Diablo Rosso II 140 70 17 Front Wheel 3 00 x 17 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspensio...

Page 131: ...95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 100...

Page 132: ...Diablo Rosso II 140 70 17 Front Wheel 3 00 x17 Rear Wheel 3 50 x17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension...

Page 133: ...Charger Quick Charge Time with one accessory charger 3 1 hours 100 charged 2 6 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 1 6 hours 100 charged 1 1 hours 95 ch...

Page 134: ...elli MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension...

Page 135: ...95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 hours 10...

Page 136: ...MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Show...

Page 137: ...3 hours 95 charged Supplemental Charger Quick Charge Time with one accessory charger 5 7 hours 100 charged 5 2 hours 95 charged Supplemental Charger Quick Charge Time with max accessory chargers 2 8 h...

Page 138: ...MT 60 130 80 17 65H Front Wheel 2 50 x 19 Rear Wheel 3 50 x 17 Front Suspension Showa 41 mm inverted cartridge forks with adjustable spring preload compression and rebound damping Rear Suspension Show...

Page 139: ...warrants that all factory manufactured 2021 Zero Motorcycles are free from defects in material and workmanship during the period of this Limited Warranty This Limited Warranty covers parts including...

Page 140: ...ate is the date that the authorized dealer performs a pre delivery inspection PDI and delivers the motorcycle to the customer In the event these events occur on different dates the later date shall be...

Page 141: ...chemistry there is a normal expected reduction in range capacity that Power Packs can yield over time and usage Depending on use and storage conditions Power Packs will degrade during the duration of...

Page 142: ...ated during the regular service intervals or in a timely basis following a notification that a new update is available 2021 Zero Motorcycles and Power Packs used for racing or other competitive events...

Page 143: ...Limited Warranty The following additional limitations and disclaimers apply to this Limited Warranty THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN CONNECTION WITH THE SALE OF THIS ZERO MO...

Page 144: ...oaned or otherwise transferred to another person What Are Your Responsibilities As A Customer As the owner of a product covered by this Limited Warranty it is your responsibility to read and understan...

Page 145: ...emon Laws Some States have laws sometimes referred to as lemon laws allowing you to get a replacement motorcycle or a refund of the purchase price under certain circumstances These laws vary from Stat...

Page 146: ...nc directly at 1 888 786 9376 Americas Asia and Oceania or 31 0 72 5112014 UK Europe Middle East and Africa or via e mail at support zeromotorcycles com In any written or telephonic communication plea...

Page 147: ...must be performed to allow Zero the ability to contact the new owner in the unlikely event of a safety related issue Use the email address below or feel free to contact the Zero Customer Service depar...

Page 148: ...ial number if visible An owner information chart is provided on page 1 4 to record this information Zero Motorcycles Inc can be contacted as follows Zero Motorcycles Inc 380 El Pueblo Road Scotts Vall...

Page 149: ...or National Highway Traffic Safety 1200 New Jersey Avenue SE Washington DC 20590 You can also obtain other information about motor vehicle safety from http www safercar gov Canada If you believe that...

Page 150: ...Notes 9 12 Zero Owner s Manual S and DS book Page 12 Monday September 21 2020 11 43 AM...

Page 151: ...or mention at the next service 600 miles 1000 km or 1 month Odometer reading Date Notes Performed by 4 000 miles 7 000 km or 6 months Odometer reading Date Notes Performed by 8 000 miles 13 000 km or...

Page 152: ...Date Notes Performed by 28 000 miles 43 000 km Odometer reading Date Notes Performed by 32 000 miles 49 000 km Odometer reading Date Notes Performed by 36 000 miles 55 000 km Odometer reading Date Not...

Page 153: ...rformed by 52 000 miles 79 000 km Odometer reading Date Notes Performed by 56 000 miles 85 000 km Odometer reading Date Notes Performed by 60 000 miles 91 000 km Odometer reading Date Notes Performed...

Page 154: ...formed by 76 000 miles 115 000 km Odometer reading Date Notes Performed by 80 000 miles 121 000 km Odometer reading Date Notes Performed by 84 000 miles 127 000 km Odometer reading Date Notes Performe...

Page 155: ...cle 6 26 Contact information NHTSA 9 11 Zero Motorcycles 9 10 D Dash Settings 3 13 Drive Belt 6 17 Checking Drive Belt Tension 6 17 6 18 Gates Carbon Drive Smartphone application 6 19 E Emissions Info...

Page 156: ...rd 1 4 Owner s Responsibilities 6 1 P Parking 6 27 Parts Maintenance Items 6 2 Performance Level Switch 3 20 ECO Position 3 20 SPORT Position 3 20 Power Pack 6 9 Plug in Your Z Force Power Pack 1 1 Se...

Page 157: ...t Europe 8 10 Zero DSR Black Forest Rest of the World 8 21 Zero S Rest of the World 8 13 Zero S 11kW Europe 8 2 Zero SR Europe 8 4 Zero SR Rest of the World 8 15 Tip over sensor 4 3 Tire Inflation 6 1...

Page 158: ...Notes INDEX 4 Zero Owner s Manual S and DS book Page 4 Monday September 21 2020 11 43 AM...

Page 159: ...First Responder Information High Voltage Component Locations First Responder Information High Voltage Component Locations Zero Owner s Manual S and DS book Page 1 Monday September 21 2020 11 43 AM...

Page 160: ...ZERO S SR DS DSR ZEROMOTORCYCLES COM 88 09447 01 2021 OWNER S MANUAL ZERO MOTORCYCL 2021 OWNER S M Zero Owner s Manual S and DS book Page 1 Monday September 21 2020 11 43 AM...

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