HDVI5 Component Video Switch
5
HDVI5 Component Video Switch
Contact Information
Instructions for Returning Items
Please retain the dated sales receipt as evidence of the date of
purchase. You will need it for any warranty ser vice. If you bought
the product through a dealer, installer, or reseller, you will need to
return the product to the point of sale.
E-mail or call us, using the information listed under “Customer Ser-
vice Contact Information”, for a Return to Manufacturer Authoriza-
tion (RMA) number. Describe briefly the reasons for your requested
return.
You must receive an RMA # before you return any goods to us. The
RMA # must appear on your return pack ing label or on the outside
of the box. Merchandise without an RMA # will be refused. RMA’s are
valid for twenty (20) days from date of issuance.
All returned merchandise must be shipped in the original pack aging.
If it is not in the original pack aging, ZEK TOR will not be held liable
for damage during shipment. Shipments of returns must be prepaid,
and we will not accept COD returns.
Customer Service Contact Information:
Zektor
12675 Danielson Ct.
Suite 401
Poway, CA 92064
Phone:
858-748-8250
Fax:
858-748-8224
E-mail:
Website:
www.zektor.com
Warranty Policy
Warranty Policy
ZEK TOR warrants this product against defects in material and work-
manship under normal use and ser vice for two years from the origi-
nal date of purchase. ZEK TOR, at its option, shall repair or replace
the defective unit covered by this warranty.
In order to keep this warranty in effect, the product must have been
handled and used as prescribed in the instructions accompanying
this warranty. This warranty does not cover any damage due to acci-
dent, misuse, abuse, or negligence. This warranty is valid only if the
product is used as specified in the product documentation.
Repair or replacement, as provided under this warranty, is your
exclusive remedy. ZEK TOR shall not be liable for any incidental or
consequential damages. Implied warranties of merchantability and
fitness for a par ticular purpose on this product are limited in dura-
tion to the duration of this warranty.
Some states/countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. Some states/countries do not al-
low limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that var y from state
to state and countr y to countr y.
Return & Exchange
Shipment of product is as adver tised by product. Upon receipt of
merchandise inspect product carefully, should you find that the
product does not meet your expectations, or satisfaction, contact
us at once and tell us your concerns, so we may make ever y effor t to
satisfy your purchase.
