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Extension number group(SYS_1) is used for setting the range of extension number and assistant, dialing the extension number outside the range 

will be announced “Identification Failed”. 

 

The group number must be successive. 

 

Program ADM5_[YYYY]_[9000] can be used to set number YYYY as non-registered number; once the caller dials YYYY, it will be announced 

“Identification Failed”. 

 

Generally, PABX Extension Numbering Scheme has one type or several types listed below: 

 

Extension number 

Program Setting 

1  No more than 4 digits

 

Directly enter the extension number 

More than 4 digits, but several 
numbers ahead are identical; it 
shall not exceed 4 digits with the 
prefix number excluded. 

It shall set the "Area Code SYS_6_0_[ ]" as the prefix number.   

The Area Code must be excluded when entering extension number, operator’s number, Number forward, 
etc. 

More than 4 digits, but several 
numbers ahead are identical; it 
exceeds 4 digits with the prefix 
number excluded. 

More than 4 digits and several 
numbers ahead are different. 

It is the extension number 
existing among another linking 
line PABX (Link Extension) 

Designate the extension number length by prefix number: 

Beginning number = 

0 0 N N   

Ending number.= 

0 X Y Z

 

NN: Prefix number for this group of extension. 

X= the extension number length of the group, X=0 means flexible length 

Y= pause for 3 seconds after the Y

th

 digit 

Z= pause for 3 seconds again after the Z

th

 digit, Z=0 means Un-supervisory transfer 

Z=

 means

 

tone detection in Smart mode 

 

15 

Example 1: Company ABC’s extension numbers go from 100~250 and from 30~39 (when the line is busy or is unanswered, and the caller did not 

dial another extension, the call is transferred to assistant’s extension – 100). 

Where the extension numbers are less than 4 digits, the program setting is as follows: 

 

For 01 Group, beginning number 100, ending number 250: SYS_1_01_1_[100], SYS_1_01_2_[250]   

 

For 02 Group, beginning number 30, ending number 39, Assistant extension 100: SYS_1_02_1_[30], SYS_1_02_2_[39], 
SYS_1_02_3_[100] 

Example 2: Company ACC’s extension numbers go from 611000~615999, and the Link Extension numbers go from 721000~728999. The number 

for the operator is 9 during working hours, and 611000 during closing hours. The program settings are as follows: 

 

611000 ~ 615999 has two identical number ahead, set the Area Code as 61

SYS_6_0_[61] 

 

After excluding the Area Code from 611000 ~ 615999, set beginning number 1000 and ending number 5999 for 01 Group

SYS_1_01_1_[1000]

SYS_1_01_2_[5999] 

 

The Operator number during Working Hours is 9. Because it is single digit, no need to exclude the Area Code, set: ADM_4_1_[9] 

 

The Operator number during closing hours is 611000. After excluding the Area Code, set: ADM_4_5_[1000] 

 

For extension number 721000 ~ 728999, the prefix number is 72, length is 6 digits, CPT detection is initiated after the 6

th

 digit 

with 3 seconds delay, set: SYS_1_02_1_[0072]

SYS_1_02_2_[0606] 

 

720000 ~ 720999 are unused numbers, set prefix number 720 as non-registered number: ADM_5_[720]_[9000] 

 

729000 ~ 729999 are unused numbers, set prefix number 729 as non-registered number: ADM_5_[729]_[9000] 

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Summary of Contents for Auto-Attendant System

Page 1: ...cedures 5 3 Voice Instruction Menu System Program 7 Administrator Program 9 Mailbox Owner Program 11 4 Program Explanations and Examples Voice Message Recording 13 Extension Number Groups 15 Operator...

Page 2: ...lbox code EVM answers the call Greeting No answer Routing No answer ID Line busy ID Line busy Routing No ID Code recognized Press other No Time out To backup ext To operator Hang up 2 Administrator pa...

Page 3: ...smission 2 For power source multi connection A 0 5A power adapter can supply for two units for the most A backup battery can supply for six units for the most L1 L1 L2 L2 BATTERY 12V 7AH Adapter PROG...

Page 4: ...times each from EVM to configure parameters of RingBack Tone Busy Tone and Hook Flash time and to test if the procedure is operating properly If there is a problem please refer to page 27 for trouble...

Page 5: ...ry You could wait time out to previous menu or re enter again while data entry incorrect Frequency band 300 640Hz 8 Special code enter enter 1 A enter 2 B enter 3 C enter 4 Timing is X XX To confirm p...

Page 6: ...Greeting refer to page 13 Information menu refer to page 23 Press to return to previous menu or to end data entry 10 To set call forward dial 5 Please enter No YYYY To define operator number Dial 4 Fo...

Page 7: ...on t Disturb function is ON the calls will be directly transferred to the mailbox and the phone will not ring To listen dial 1 To set list No dial 2 To set send time dial 3 Lists are defined in ADM_9...

Page 8: ...y now call is unanswered please dial sign to hold or wait for operator service 09 No answer prompt during closing hours 10 Busy prompt during closing hours b Sorry the extension is busy now call is un...

Page 9: ...upervisory transfer Z means tone detection in Smart mode 15 Example 1 Company ABC s extension numbers go from 100 250 and from 30 39 when the line is busy or is unanswered and the caller did not dial...

Page 10: ..._3_ 0000 No operator during breaking hours ADM_4_5_ 0000 No operator during closing hours ADM_5_ 0 _ 200 During breaking closing hours dial 0 to Ext 200 17 Working hours Closing hours Break hours Prog...

Page 11: ...of digit s before extension number that is the digit ahead extension number is not extension number YY 99 indicates that PABX will respond ID Code immediately after receiving the extension number It...

Page 12: ...On Hook 1 Hook Flash 2 Ext number 3 ADM_5_9934_ 1st Function code 4 ADM_5_9935_ 2nd Function code Example Operating for ML ON Pick up receiver Hook Flash 1 Ext number SYS_5_7_ 0 ADM_5_9930_ 132 operat...

Page 13: ...9 M_9191 M_9199 Dial 1 Dial 9 Dial 8 Menu_1199 Menu_9199 Menu_1 23 After the completion of playing menu message EVM plays the prompt after Information Menu The language type will be set by ADM_5_991...

Page 14: ...y of Call Progress Tone detection for external lines 0 0db default 1 2db 2 4db 3 6db 4 8db 5 10db 6 12db 7 14db 25 ADM_5_9909_ XXXX XXXX Function code for internal dialing Some PABX e g V4 requires th...

Page 15: ...unced the call is disconnected The Hook Flash time set under EVM is too long Where the Hook Flash time is less than 0 13 seconds EVM does not Auto configuration it must be entered manually 27 Extensio...

Page 16: ...Contact ADM password SYS password PABX Ext No of EVM Main data Information Menus Dial Tone Detection Dialing way Hook Flash Time Menu No Receptionist Msg Menu No Receptionist Msg SYS_4_5_ 1 SYS_5_1_...

Page 17: ...eginning Ending Backup Number Forward Mon 01 21 Tue 02 22 Wed 03 23 Thu 04 24 Fri 05 25 Sat 06 26 Sun 07 27 Break 08 28 ADM_4_ 09 29 Operator Number 10 30 1 11 31 Working hours 2 12 32 1 13 Breaking h...

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