Yosin Auto-Attendant System Installation & Programming Manual Download Page 8

Vo i c e   M e s s a g e   R e c o r d i n g  

 

To record/listen/delete any messages, press 2 in the main menu of Administrator Program, then follow the instruction message to select: 

Example 1: Record the Greeting for working hours in the native(1

st

) language. 

Press 1 to select the native language 

 press the paragraph code 01 

 press 2 to record 

 the beep 

 record message by talking 

into the receiver 

 press # to end.   

Example 2: Record the Greeting for working hours in a second language. 

Press 2 to select the second language 

 press the paragraph code 01 

 press 2 to record 

 the beep 

 record the message by 

talking into the receiver 

 press # to end. 

In addition, the “Language Code SYS_3_6_[ ]” for the second language must be set, so that when a caller is able to switch to the second 
language by pressing the language code during the Greeting in the native language. 

 

To change message, simply record again, there is no need to delete the previous message. If the recorded prompt message is deleted, EVM will 
play a built-in message. 

 

The built-in message for the native language is English, it may be recorded in other languages. The paragraph listed in the table below can 
be changed by recording. 

code 

Paragraph explanation 

Built-in message   

01 

Greeting words during working hours 

Please dial extension No., or wait for operator service 

02 

Greeting words during break hours 

It is break hour now, please dial extension No. 

03 

Greeting words during closing hours 

It is closing hour now, please dial extension No., or wait for operator service 

04 

Greeting words during holidays 

It is closing hour now, please dial extension No. 

05 

Prompt for transferring 

a. Please wait a moment!            b. please wait a moment for operator service 

08 

Operator busy during working hours 

a. Sorry, the operator is busy now, please dial

sign to hold, or dial another extension No. 

11 

Operator busy during closing hours 

 

06 

No-answer prompt during working hours 

07 

Busy prompt during working hours 

a. Sorry, the extension is busy now /call is unanswered, please dial

sign to hold, or wait for operator 

service. 

09 

No-answer prompt during closing hours 

10 

Busy prompt during closing hours 

b. Sorry, the extension is busy now /call is unanswered, please dial

sign to hold, or dial another extension 

number. 

The

 

user recorded working hour prompts could be used for working hour & close hour

 

13 

 

18 

Wrong number prompt during working hours 

a. Sorry, the number you dialed is wrong number, please check and redial 

19 

Wrong number prompt during closing hours 

b. Sorry, the number you dialed XXXX can’t be identified, please check and redial. 

20 

To hang up 

  Sorry, this connection will be terminated, good-bye 

21 

Prompt after Information Menu   

  To repeat press

sign, to previous menu press # sign, or dial 0 for operator service 

22 

Message notification 

  Hello! There are messages in your mailbox, please enter your password to listen 

23 Temporary 

announcement 

 

24 

To start recording message 

  Please leave a message after a tone, to end your recording press # sign 

25 

Message over 

  All messages have reported 

26 

Input error 

  Sorry, the number you entered is not correct, please enter again 

27 

To confirm recording 

  To listen to message dial 1, to record again dial 2, to exit dial 3 

28 

To enter password 

  Please enter your password 

29 

Main menu of Mailbox Owner Program 

  To listen to message dial 1,for outgoing message dial 2, to revise the Don’t disturb dial 3, …. 

30 

To listen message 

  To replay dial 1, to listen to next message dial 2, to delete the message dial 3, to raise volume dial 4, … 

31 Outgoing 

messages 

 

Outgoing 

greeting dial 1, owner name dial 2, message distribution dial 5 

32 

Call forward to mailbox at Don’t Disturb 

  The Don’t Disturb function is on 

33 

To cancel the Don't Disturb 

  The Don’t Disturb function is off 

35 

To setup timer 

  For 1

st

 wake-up time dial 1, for beginning time of notification dial 4, for ending time of notification dial 5

36 

Message of wake-up 

  Hello! The time you set is up 

37 

To listen/record/delete 

  To listen dial 1, to record dial 2, to delete dial 3 

38 

There are no messages 

  There are no messages in your mailbox 

39 

Mailbox is full 

  Sorry, the mailbox is full, no message more   

 

14 

Summary of Contents for Auto-Attendant System

Page 1: ...cedures 5 3 Voice Instruction Menu System Program 7 Administrator Program 9 Mailbox Owner Program 11 4 Program Explanations and Examples Voice Message Recording 13 Extension Number Groups 15 Operator...

Page 2: ...lbox code EVM answers the call Greeting No answer Routing No answer ID Line busy ID Line busy Routing No ID Code recognized Press other No Time out To backup ext To operator Hang up 2 Administrator pa...

Page 3: ...smission 2 For power source multi connection A 0 5A power adapter can supply for two units for the most A backup battery can supply for six units for the most L1 L1 L2 L2 BATTERY 12V 7AH Adapter PROG...

Page 4: ...times each from EVM to configure parameters of RingBack Tone Busy Tone and Hook Flash time and to test if the procedure is operating properly If there is a problem please refer to page 27 for trouble...

Page 5: ...ry You could wait time out to previous menu or re enter again while data entry incorrect Frequency band 300 640Hz 8 Special code enter enter 1 A enter 2 B enter 3 C enter 4 Timing is X XX To confirm p...

Page 6: ...Greeting refer to page 13 Information menu refer to page 23 Press to return to previous menu or to end data entry 10 To set call forward dial 5 Please enter No YYYY To define operator number Dial 4 Fo...

Page 7: ...on t Disturb function is ON the calls will be directly transferred to the mailbox and the phone will not ring To listen dial 1 To set list No dial 2 To set send time dial 3 Lists are defined in ADM_9...

Page 8: ...y now call is unanswered please dial sign to hold or wait for operator service 09 No answer prompt during closing hours 10 Busy prompt during closing hours b Sorry the extension is busy now call is un...

Page 9: ...upervisory transfer Z means tone detection in Smart mode 15 Example 1 Company ABC s extension numbers go from 100 250 and from 30 39 when the line is busy or is unanswered and the caller did not dial...

Page 10: ..._3_ 0000 No operator during breaking hours ADM_4_5_ 0000 No operator during closing hours ADM_5_ 0 _ 200 During breaking closing hours dial 0 to Ext 200 17 Working hours Closing hours Break hours Prog...

Page 11: ...of digit s before extension number that is the digit ahead extension number is not extension number YY 99 indicates that PABX will respond ID Code immediately after receiving the extension number It...

Page 12: ...On Hook 1 Hook Flash 2 Ext number 3 ADM_5_9934_ 1st Function code 4 ADM_5_9935_ 2nd Function code Example Operating for ML ON Pick up receiver Hook Flash 1 Ext number SYS_5_7_ 0 ADM_5_9930_ 132 operat...

Page 13: ...9 M_9191 M_9199 Dial 1 Dial 9 Dial 8 Menu_1199 Menu_9199 Menu_1 23 After the completion of playing menu message EVM plays the prompt after Information Menu The language type will be set by ADM_5_991...

Page 14: ...y of Call Progress Tone detection for external lines 0 0db default 1 2db 2 4db 3 6db 4 8db 5 10db 6 12db 7 14db 25 ADM_5_9909_ XXXX XXXX Function code for internal dialing Some PABX e g V4 requires th...

Page 15: ...unced the call is disconnected The Hook Flash time set under EVM is too long Where the Hook Flash time is less than 0 13 seconds EVM does not Auto configuration it must be entered manually 27 Extensio...

Page 16: ...Contact ADM password SYS password PABX Ext No of EVM Main data Information Menus Dial Tone Detection Dialing way Hook Flash Time Menu No Receptionist Msg Menu No Receptionist Msg SYS_4_5_ 1 SYS_5_1_...

Page 17: ...eginning Ending Backup Number Forward Mon 01 21 Tue 02 22 Wed 03 23 Thu 04 24 Fri 05 25 Sat 06 26 Sun 07 27 Break 08 28 ADM_4_ 09 29 Operator Number 10 30 1 11 31 Working hours 2 12 32 1 13 Breaking h...

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