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Troubleshooting

533

The following figure shows a portion of a <mac>-sys.log (e.g., 0015654146dd-sys.log):

You can capture packet in two ways: capturing the packet via web user interface or
using the Ethernet software. You can analyze the packet captured for troubleshooting
purpose.

To capture packets via web user interface:

1.

Click on Settings->Configuration.

2.

Click Start to start capturing signal traffic.

3.

Reproduce the issue to get stack traces.

4.

Click Stop to stop capturing.

5.

Click Export to open the file download window, and then save the file to your local
system.

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Summary of Contents for Yealink SIP-T46G

Page 1: ...啊 ...

Page 2: ...NFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE INCL...

Page 3: ... cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to...

Page 4: ...the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 ...

Page 5: ...to provision IP phones using the configuration files y0000000000xx cfg and MAC cfg template configuration files IP Phones Deployment Guide for BroadSoft UC One Environments which describes how to configure BroadSoft features on the BroadWorks web portal and IP phones For support or service please contact your Yealink reseller or go to Yealink Technical Support online http www yealink com Support a...

Page 6: ...pliant with RFC 3261 SIP call flows and the sample configuration files This section describes the changes to this guide for each release and guide version This version is updated to incorporate SIP T48G IP phones Documentations of the newly released SIP T27P and SIP T21 P E2 IP phones have also been added Major updates have occurred to the following sections Reading Icons on page 23 Configuration ...

Page 7: ...s Access Code on page 329 Major updates have occurred to the following sections DHCP on page 30 Call Display on page 74 Input Method Customization on page 113 BLF List on page 322 IPv6 Support on page 464 Viewing Log Files on page 523 ...

Page 8: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones viii ...

Page 9: ...15 Connecting the IP Phones 15 Initialization Process Overview 21 Verifying Startup 22 Reading Icons 23 Configuration Methods 25 Phone User Interface 26 Web User Interface 26 Configuration Files 26 Provisioning Server 28 Supported Provisioning Protocols 28 Setting up the Provisioning Server 28 Deploying Phones from the Provisioning Server 29 Configuring Basic Network Parameters 30 DHCP 30 Configur...

Page 10: ...to Use 111 Input Method Customization 113 Logo Customization 118 Softkey Layout 121 Key as send 127 Dial Plan 131 Replace Rule 132 Dial now 135 Area Code 139 Block Out 142 Hotline 144 Off Hook Hot Line Dialing 146 Directory 148 Search Source in Dialing 149 Call Log 151 Missed Call Log 153 Local Directory 154 Live Dialpad 159 Call Waiting 161 Auto Redial 165 Auto Answer 167 Call Completion 171 Anon...

Page 11: ...on 264 DTMF 265 Suppress DTMF Display 271 Transfer via DTMF 273 Intercom 275 Outgoing Intercom Calls 275 Incoming Intercom Calls 279 Configuring Advanced Features 283 Distinctive Ring Tones 284 Tones 290 Remote Phone Book 297 LDAP 301 Busy Lamp Field 313 BLF List 322 Hide Features Access Code 329 Automatic Call Distribution 331 Message Waiting Indicator 336 Multicast Paging 341 Sending RTP Stream ...

Page 12: ...ic Clarity Technology 485 Acoustic Echo Cancellation 485 Background Noise Suppression 487 Automatic Gain Control 487 Voice Activity Detection 487 Comfort Noise Generation 488 Jitter Buffer 490 Configuring Security Features 493 Transport Layer Security 493 Secure Real Time Transport Protocol 502 Encrypting Configuration Files 505 Resource Files 511 Replace Rule Template 512 Dial now Template 513 So...

Page 13: ...use DOB format logo file instead of popular BMP JPG and so on 541 How to increase or decrease the volume 541 What will happen if I connect both PoE cable and power adapter Which has the higher priority 541 What is auto provisioning 541 What is PnP 541 Why doesn t the IP phone update the configuration 542 What do on code and off code mean 542 How to solve the IP conflict problem 542 How to reset th...

Page 14: ...iv Successful Call Setup and Call Hold 577 Successful Call Setup and Call Waiting 580 Call Transfer without Consultation 584 Call Transfer with Consultation 589 Always Call Forward 594 Busy Call Forward 597 No Answer Call Forward 600 Call Conference 603 Index 609 ...

Page 15: ...23 standard addresses call signaling and control multimedia transport and control and bandwidth control for point to point and multi point conferences It is widely implemented by voice and video conference equipment manufacturers is used within various Internet real time applications such as GnuGK and NetMeeting and is widely deployed by service providers and enterprises for both voice and video s...

Page 16: ...ansferring party and terminates the session between the transferee and the transferring party At the end of a call SIP terminates the sessions between all parties SIP is a peer to peer protocol The peers in a session are called User Agents UAs A user agent can function as one of following roles User Agent Client UAC A client application that initiates the SIP request User Agent Server UAS A server...

Page 17: ...23P G and SIP T21 P E2 IP phone models These IP phones are endpoints in the overall network topology which are designed to interoperate with other compatible equipments including application servers media servers internet working gateways voice bridges and other endpoints These IP phones are characterized by a large number of functions which simplify business communication with a high standard of ...

Page 18: ...gured for SIP The latest or compatible firmware of IP phones is available A call server is active and configured to receive and send SIP messages This section lists the available physical features of SIP T48G SIP T46G SIP T42G SIP T41P SIP T29G SIP T27P SIP T23P G and SIP T21 P E2 IP phones SIP T48G Physical Features 7 800 x 480 pixel color touch screen with backlight 24 bit depth color 16 VoIP ac...

Page 19: ...x 272 pixel color display with backlight 24 bit depth color 16 VoIP accounts Broadsoft Validated Asterisk Compatible HD Voice HD Codec HD Handset HD Speaker 40 keys including 10 line keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 1 RJ12 6P6C expansion module port 14 LEDs 1 power 10 line 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and ...

Page 20: ...Compatible HD Voice HD Codec HD Handset HD Speaker 34 keys including 6 line keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 1 RJ12 6P6C EHS36 headset adapter port 10 LEDs 1 power 6 line 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and DC 5V 1 2A output Power over Ethernet IEEE 802 3af Wall Mount ...

Page 21: ...HD Codec HD Handset HD Speaker 34 keys including 6 line keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100Mbps Ethernet ports 1 RJ12 6P6C EHS36 headset adapter port 10 LEDs 1 power 6 line 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and DC 5V 1 2A output Power over Ethernet IEEE 802 3af Wall Mount ...

Page 22: ... Asterisk Compatible HD Voice HD Codec HD Handset HD Speaker 41 keys including 10 line keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 1 RJ12 6P6C expansion module port 13 LEDs 1 power 10 line 1 headset 1 message Power adapter AC 100 240V input and DC 5V 2A output Power over Ethernet IEEE 802 3af Built in USB port support Bluetooth headset Wall Mount ...

Page 23: ...D Voice HD Codec HD Handset HD Speaker 39 keys including 8 line keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100Mbps Ethernet ports 1 RJ12 6P6C expansion module port 11 LEDs 1 power 8 line 1 headset 1 message Power adapter AC 100 240V input and DC 5V 1 2A output Power over Ethernet IEEE 802 3af Wall Mount ...

Page 24: ...lidated Asterisk Compatible HD Voice HD Codec HD Handset HD Speaker 31 keys including 4 soft keys 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 1000Mbps is only applicable to SIP T23G IP phones 5 LEDs 1 power 3 line 1 message Power adapter AC 100 240V input and DC 5V 600mA output Power over Ethernet IEEE 802 3af Wall Mount ...

Page 25: ...g 4 soft keys 4 LEDs 1 power 2 line 1 message HD Voice HD Codec HD Handset HD Speaker 1xRJ9 4P4C handset port 1xRJ9 4P4C headset port 2xRJ45 10 100Mbps Ethernet ports Power adapter AC 100 240V input and DC 5V 600mA output Power over Ethernet IEEE 802 3af not applicable to SIP T21 E2 IP phones Wall Mount ...

Page 26: ... Voice Features Wideband codec G 722 Narrowband codec G 711 G 726 G 729 iLBC G723 not applicable to SIP T27P SIP T23P G and SIP T21 P E2 IP phones VAD CNG AEC PLC AJB AGC Full duplex speakerphone with AEC Network Features SIP v1 RFC2543 v2 RFC3261 NAT Traversal STUN mode DTMF INBAND RFC2833 SIP INFO Proxy mode and peer to peer SIP link mode IP assignment Static DHCP PPPoE not applicable to SIP T42...

Page 27: ...13 SRTP RFC3711 Transport Layer Security TLS VLAN 802 1q QoS Digest authentication using MD5 MD5 sess Secure configuration file via AES encryption Phone lock for personal privacy protection Admin User configuration mode ...

Page 28: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 14 ...

Page 29: ...ng Startup Reading Icons Configuration Methods Provisioning Server Configuring Basic Network Parameters Upgrading Firmware This section introduces how to install SIP T48G T46G T42G T41P T29G T27P T23P T23G T21 P E2 IP phones with components in packaging contents 1 Attach the stand and the optional wall mount bracket 2 Connect the handset and optional headset 3 Connect the network and power Note A ...

Page 30: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 16 1 Attach the stand and the optional wall mount bracket For SIP T46G Desk Mount Method Wall Mount Method Optional ...

Page 31: ...ethod Optional Note The top two slots on SIP T48G IP phones are plugged up by silica gel You need to pull out silica gel before attaching the wall mount bracket For more information on how to mount the IP phone to a wall refer to Yealink Wall Mount Quick Installation Guide ...

Page 32: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 18 For SIP T29G T27P Desk Mount Method Wall Mount Method Optional For SIP T23P T23G T21 P E2 Desk Mount Method Wall Mount Method Optional ...

Page 33: ...tooth can only be used on the SIP T48G T46G T29G IP phones For more information on how to use the Bluetooth on SIP T48G T46G T29G IP phones refer to Yealink Bluetooth USB Dongle BT40 User Guide The EXT port on SIP T48G and SIP T46G IP phones can also be used to connect the expansion module EXP40 The EXT port on SIP T29G T27P IP phones can also be used to connect the expansion module EXP39 For more...

Page 34: ...the power adapter to the DC5V port on the IP phone and connect the other end of the power adapter into an electrical power outlet 2 Connect the included or a standard Ethernet cable between the Internet port on the IP phone and the one on the wall or switch hub device port Power over Ethernet With the included or a regular Ethernet cable IP phones can be powered from a PoE compliant switch or hub ...

Page 35: ...lash memory of the IP phone The IP phone comes from the factory with a ROM file preloaded During initialization the IP phone runs a bootstrap loader that loads and executes the ROM file Configuring the VLAN If the IP phone is connected to a switch the switch notifies the IP phone of the VLAN information defined on the switch if using LLDP or CDP The IP phone can then proceed with the DHCP request ...

Page 36: ...The IP phone will be able to resolve and update configurations written in the configuration file s If the IP phone does not obtain configurations from the provisioning server the IP phone will use configurations stored in the flash memory Updating firmware If the access URL of firmware is defined in the configuration file the IP phone will download firmware from the provisioning server If the MD5 ...

Page 37: ...irmware version etc If the IP phone has successfully passed through these steps it starts up properly and is ready for use Icons associated with different features may appear on the LCD screen The following table provides a description for each icon on IP phones T48G T46G T42G T41P T29G T27P T23P T23G T2 1 P E2 Description Network is unavailable Private line registers successfully Registration fai...

Page 38: ...o Answer Do Not Disturb Call Forward Call Hold Call Mute Ringer volume is 0 Phone Lock Multi lingual lowercase letters input mode Multi lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Multi lingual uppercase and lowercase letters input mode Received Calls Placed Calls Missed Calls Forwarded Calls ...

Page 39: ...t caller photo IP phones can be configured automatically through configuration files stored on a central provisioning server manually via the phone user interface or web user interface or by a combination of the automatic and manual methods The recommended method for configuring IP phones is automatically through a central provisioning server If a central provisioning server is not available the m...

Page 40: ...ve Most features are available for configuring via web user interface IP phones support both HTTP and HTTPS protocols for accessing the web user interface For more information refer to Web Server Type on page 77 An administrator can deploy and maintain a mass of IP phones using configuration files The configuration files consist of Common CFG file MAC Oriented CFG file MAC local CFG file Common CF...

Page 41: ...d aspx CateId 142 flag 142 Central Provisioning IP phones can be centrally provisioned from a provisioning server using the configuration files y0000000000xx cfg and MAC cfg You can use a text based editing application to edit configuration files and then store configuration files to a provisioning server For more information on the provisioning server refer to Provisioning Server on page 28 IP ph...

Page 42: ... user pwd server dir they will be used only if the server supports them Note The provisioning server can be on the local LAN or anywhere on the Internet Use the following procedure as a recommendation if this is your first provisioning server setup For more information on how to set up a provisioning server refer to Yealink IP Phones Auto Provisioning Guide To set up the provisioning server 1 Inst...

Page 43: ...ollowing steps a Obtain a list of phone MAC addresses the bar code label on the back of the IP phone or on the outside of the box b Create per phone MAC cfg files by using the MAC Oriented CFG file from the distribution as templates c Edit the parameters in the file as desired 2 Create new common configuration files by performing the following steps a Create y0000000000xx cfg files by using the Co...

Page 44: ...is section describes how to configure basic network parameters for IP phones Note DHCP Dynamic Host Configuration Protocol is a network protocol used to dynamically allocate network parameters to network hosts The automatic allocation of network parameters to hosts eases the administrative burden of maintaining an IP network IP phones comply with the DHCP specifications documented in RFC 2131 If u...

Page 45: ...15 Specify the domain name that client should use when resolving hostnames via DNS Broadcast Address 28 Specify the broadcast address in use on the client s subnet Network Time Protocol Servers 42 Specify a list of NTP servers available to the client by IP address Vendor Specific Information 43 Identify the vendor specific information Vendor Class Identifier 60 Identify the vendor type TFTP Server...

Page 46: ...HCP on the IP phone Parameter network internet_port type Configure static DNS address when DHCP is used Parameters network primary_dns network secondary_dns y0000000000xx cfg Configure the IP phone to use manually configured static IPv4 DNS Parameters network static_dns_enable Local Web User Interface Configure DHCP on the IP phone Configure static DNS address when DHCP is used Navigate to http ph...

Page 47: ...net WAN port type for IPv4 is configured as DHCP 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config Static DNS Phone User Interface Menu Settings Advanced Settings default password admin Network WAN Port IPv4 DHCP IPv4 Client Static DNS network primary_dns IPv4 Address Blank Description Configu...

Page 48: ...e IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config Static IP Address Secondary DNS Phone User Interface Menu Settings Advanced Settings default password admin Network WAN Port IPv4 DHCP IPv4 Client Static DNS Enabled IPv4 Sec DNS To configure DHCP via web user interface 1 Click on Network Basic 2 In the IPv4 Config block mark the DHCP radio box 3 Cli...

Page 49: ...lt password admin Network WAN Port IPv4 DHCP IPv4 Client 2 Press or or the Switch soft key to select Enabled from the Static DNS field 3 Enter the desired values in the IPv4 Pri DNS and IPv4 Sec DNS fields respectively 4 Press the Save soft key to accept the change The IP phone reboots automatically to make settings effective after a period of time If DHCP is disabled or IP phones cannot obtain ne...

Page 50: ... IP phone manually Navigate to http phoneIPAddress servlet p network q load Phone User Interface Configure network parameters of the IP phone manually Details of Configuration Parameters Parameters Permitted Values Default network internet_port type 0 1 or 2 0 Description Configures the Internet WAN port type for IPv4 when the IP address mode is configured as IPv4 or IPv4 IPv6 0 DHCP 1 PPPoE not a...

Page 51: ... IP Mode network internet_port ip IPv4 Address Blank Description Configures the IPv4 address when the IP address mode is configured as IPv4 or IPv4 IPv6 and the Internet WAN port type for IPv4 is configured as Static IP Address Example network internet_port ip 192 168 1 20 Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv...

Page 52: ...Settings Advanced Settings default password admin Network WAN Port IPv4 Static IPv4 Client Subnet Mask network internet_port gateway IPv4 Address Blank Description Configures the IPv4 default gateway when the IP address mode is configured as IPv4 or IPv4 IPv6 and the Internet WAN port type for IPv4 is configured as Static IP Address Example network internet_port gateway 192 168 1 254 Note If you c...

Page 53: ...word admin Network WAN Port IPv4 Static IPv4 Client IPv4 Pri DNS network secondary_dns IPv4 Address Blank Description Configures the secondary IPv4 DNS server when the IP address mode is configured as IPv4 or IPv4 IPv6 and the Internet WAN port type for IPv4 is configured as Static IP Address Example network secondary_dns 202 101 103 54 Note If you change this parameter the IP phone will reboot to...

Page 54: ... a reboot 4 Click OK to reboot the phone To configure a static IPv4 address via web user interface 1 Click on Network Basic 2 In the IPv4 Config block mark the Static IP Address radio box 3 Enter the desired values in the IP Address Subnet Mask Gateway Primary DNS and Secondary DNS fields 4 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reb...

Page 55: ...ne reboots automatically to make settings effective after a period of time PPPoE Point to Point Protocol over Ethernet is a network protocol used by Internet Service Providers ISPs to provide Digital Subscriber Line DSL high speed Internet services PPPoE allows an office or building full of users to share a common DSL connection to the Internet PPPoE connection is supported by the IP phone Interne...

Page 56: ... reboot to make the change take effect Web User Interface Network Basic IPv4 Config Phone User Interface Menu Settings Advanced Settings default password admin Network WAN Port IPv4 network pppoe user String within 32 characters Blank Description Configures the user name for PPPoE connection when the IP address mode is configured as IPv4 or IPv4 IPv6 and the Internet port type is configured as PPP...

Page 57: ...IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config PPPoE Password Phone User Interface Menu Settings Advanced Settings default password admin Network WAN Port IPv4 PPPoE IPv4 Client PPPoE PWD To configure PPPoE via web user interface 1 Click on Network Basic 2 In the IPv4 Config block mark the PPPoE radio box 3 Enter the user name and password in corre...

Page 58: ...and PC port Three optional methods of transmission configuration for IP phone Internet or PC Ethernet ports Auto negotiate Half duplex Full duplex Auto negotiate is configured for both Internet and PC ports on the IP phone by default Auto negotiate Auto negotiate means that two connected devices choose common transmission parameters e g speed and duplex mode to transmit voice or data over Ethernet...

Page 59: ...efers to transmitting voice or data in both directions at the same time this means one device can send data on the line while receiving data You can configure the full duplex transmission on both Internet port and PC port for the IP phone to transmit in 10Mbps 100Mbps or 1000Mbps 1000Mbps is only applicable to SIP T48G T46G T42G T29G T23G IP phones Procedure The transmission methods of Ethernet po...

Page 60: ...bps 2 Full Duplex 100Mbps 3 Half Duplex 10Mbps 4 Half Duplex 100Mbps 5 Full Duplex 1000Mbps only applicable to SIP T48G T46G T42G T29G T23G IP phones Note We recommend that you do not change this parameter If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Port Link WAN Port Link Note For SIP T29G and SIP T23G IP phones 1000Mbps...

Page 61: ... For SIP T29G and SIP T23G IP phones 1000Mbps cannot be configured via web user interface Phone User Interface None To configure the transmission methods of Ethernet ports via web user interface 1 Click on Network Advanced 2 Select the desired value from the pull down list of WAN Port Link 3 Select the desired value from the pull down list of PC Port Link 4 Click Confirm to accept the change The P...

Page 62: ...rt mode Navigate to http phoneIPAddress servlet p network pcport q load Details of Configuration Parameters Parameters Permitted Values Default network pc_port enable 0 or 1 1 Description Enables or disables the PC LAN port 0 Disabled 1 Auto Negotiate Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network PC Port PC Port Active Phone Us...

Page 63: ...nge A dialog box pops up to prompt that settings will take effect after a reboot 4 Click OK to reboot the phone This section provides information on upgrading the IP phone firmware Two methods of firmware upgrade Manually from the local system for a single phone Automatically from the provisioning server for a mass of phones The following table lists the associated and latest firmware name for eac...

Page 64: ...tore firmware to your local system in advance To upgrade firmware manually via web user interface 1 Click on Settings Upgrade 2 Click Browse 3 Select firmware from the local system 4 Click Upgrade A dialog box pops up to prompt Firmware of the SIP Phone will be updated It will take 5 minutes to complete Please don t power off 5 Click OK to confirm the upgrade Note You can download the latest firmw...

Page 65: ...ic time Method of checking for configuration files is configurable Procedure Configuration changes can be performed using the configuration files or locally Configuration File y0000000000xx cfg Configure the way for the IP phone to check for configuration files Parameters auto_provision power_on auto_provision repeat enable auto_provision repeat minutes auto_provision weekly enable auto_provision ...

Page 66: ...provision repeat enable 0 or 1 0 Description Enables or disables the IP phone to perform an auto provisioning process repeatedly 0 Disabled 1 Enabled Web User Interface Settings Auto Provision Repeatedly Phone User Interface None auto_provision repeat minutes Integer from 1 to 43200 1440 Description Configures the interval in minutes for the IP phone to perform an auto provisioning process repeate...

Page 67: ...rform an auto provisioning process weekly Note It works only if the parameter auto_provision weekly enable is set to 1 Enabled Web User Interface Settings Auto Provision Time Phone User Interface None auto_provision weekly end_time Time from 00 00 to 23 59 00 00 Description Configures the end time of the day for the IP phone to perform an auto provisioning process weekly Note It works only if the ...

Page 68: ...d Monday Note It works only if the parameter auto_provision weekly enable is set to 1 Enabled The old parameters auto_provision weekly mask is also applicable to SIP T4X IP phones Web User Interface Settings Auto Provision Day of Week Phone User Interface None firmware url URL within 511 characters Blank Description Configures the access URL of the firmware file Example firmware url http 192 168 1...

Page 69: ...via web user interface 1 Click on Settings Auto Provision 2 Make the desired change 3 Click Confirm to accept the change When the Power On is set to On the IP phone will check configuration files stored on the provisioning server during startup and then will download firmware from the server ...

Page 70: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 56 ...

Page 71: ...llpaper Backlight Call Display Web Server Type User Password Administrator Password Phone Lock Time and Date Language Input Method Customization Logo Customization Softkey Layout Key as send Dial Plan Hotline Off Hook Hot Line Dialing Directory Search Source in Dialing Missed Call Log Local Directory Live Dialpad Call Waiting Auto Redial Auto Answer Call Completion Anonymous Call ...

Page 72: ...ce Feature Key Synchronization Transfer on Conference Hang Up Directed Call Pickup Group Call Pickup Dialog Info Call Pickup ReCall Call Park Calling Line Identification Presentation Connected Line Identification Presentation DTMF Suppress DTMF Display Transfer via DTMF Intercom Power indicator LED indicates power status and phone status There are six configuration options for power indicator LED ...

Page 73: ...lash when a call is placed on hold or is held Talk Dial Power Light On Talk Dial Power Light On allows the power indicator LED to be turned on when the IP phone is busy Procedure Power indicator LED can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure the power indicator LED Parameters phone_setting common_power_le d_enable phone_setting ring_po...

Page 74: ...disables the power indicator LED to flash when the IP phone receives an incoming call 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED fast flashes 300ms red Web User Interface Features Power LED Ringing Power Light Flash Phone User Interface None phone_setting mail_power_led_flash_enable 0 or 1 1 Description Enables or disables the power indicator LED to flash when the ...

Page 75: ... LED fast flashes 500ms red Web User Interface Features Power LED Hold Held Power Light Flash Phone User Interface None phone_setting talk_and_dial_power_led_enable 0 or 1 0 Description Enables or disables the power indicator LED to be turned on when the IP phone is busy 0 Disabled power indicator LED is off 1 Enabled power indicator LED is solid red Web User Interface Features Power LED Talk Dial...

Page 76: ...P phone to display the pop up message when it misses a call forwards an incoming call to other party or receives a new voice mail or a new text message Procedure Notification popups can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure notification popups Parameters features voice_mail_popup enable features missed_call_popup enable features forwa...

Page 77: ...ad voice mail s Web User Interface Features Notification Popups Display Voice Mail Popup Phone User Interface None features missed_call_popup enable 0 or 1 1 Description Enables or disables the IP phone to display the pop up message box when it misses a call 0 Disabled 1 Enabled Web User Interface Features Notification Popups Display Missed Call Popup Phone User Interface None features forward_cal...

Page 78: ...s Notification Popups Display Text Message Popup Phone User Interface None To configure the notification popups via web user interface 1 Click on Features Notification Popups 2 Select the desired value from the pull down list of Display Voice Mail Popup 3 Select the desired value from the pull down list of Display Missed Call Popup 4 Select the desired value from the pull down list of Display Forw...

Page 79: ...nfiguration files or locally Configuration File y0000000000xx cfg Configure the LCD s contrast of SIP T27P SIP T23P G and SIP T21 P E2 IP phones EXP39 connected to SIP T29G T27P IP phones and EXP40 connected to SIP T48G T46G IP phones Parameter phone_setting contrast Local Web User Interface Configure the LCD s contrast of SIP T27P SIP T23P G and SIP T21 P E2 IP phones Navigate to http phoneIPAddr...

Page 80: ...he change To configure contrast via phone user interface 1 Press Menu Settings Basic Settings Display Contrast 2 Press or or the Switch soft key to increase or decrease the intensity of contrast The default contrast level is 6 3 Press the Save soft key to accept the change Wallpaper is an image used as the background of the IP phone idle screen Users can select an image from IP phone s built in ba...

Page 81: ...he custom wallpaper Parameter wallpaper_upload url Local Web User Interface Upload the custom wallpaper Change the wallpaper via web user interface Navigate to http phoneIPAddress se rvlet p settings preference q load Phone User Interface Change the wallpaper via phone user interface Details of the Configuration Parameter Parameters Permitted Values Default phone_setting backgrounds Refer to the f...

Page 82: ...tted Values Resource X Valid values of X are Default png 1 png 2 png 3 png 4 png 5 png 6 png 7 png 8 png or 9 png or Config wallpaper name The default value is Default png Note It is only applicable to SIP T48G T46G T29G IP phones Web User Interface Settings Preference Wallpaper Phone User Interface Menu Basic Display Wallpaper wallpaper_upload url URL within 511 characters Blank Description Confi...

Page 83: ...st of Wallpaper To change the wallpaper via web user interface 1 Click on Settings Preference 2 Select the desired wallpaper from the pull down list of Wallpaper 3 Click Confirm to accept the change To change the wallpaper via phone user interface 1 Press Menu Basic Display Wallpaper 2 Press or or the Switch soft key to select the desired wallpaper ...

Page 84: ...onds but it is automatically turned on if the status of the IP phone changes or any key is pressed Backlight Active Level is used to adjust the backlight intensity of the LCD screen when the phone is active Backlight Inactive Level is used to adjust the backlight intensity of the LCD screen when the phone is inactive Backlight Active Level is applicable to SIP T48G T46G IP phones and the connected...

Page 85: ...rence q load Phone User Interface Configure the backlight of the LCD screen Details of Configuration Parameters Parameters Permitted Values Default phone_setting active_backlight_level Integer from 1 to 10 8 Description Configures the intensity of the LCD screen when the phone is active 10 is the highest intensity Note It is only applicable to SIP T48G T46G IP phones and the connected EXP40 SIP T2...

Page 86: ...er to the following content Description Configures the delay time in seconds to change the intensity of the LCD screen when the IP phone is inactive For SIP T48G T46G T29G 0 Always on 15 15s 30 30s 60 60s 120 120s 300 300s 600 600s 1800 1800s For SIP T42G T41P T27P T23P T23G T21 P E2 0 Always on 1 Always off 15 15s 30 30s 60 60s 120 120s 300 300s 600 600s 1800 1800s If it is set to 60 60s the inte...

Page 87: ...ight Time seconds 3 Click Confirm to accept the change To configure backlight via phone user interface take SIP T23G IP phones for example 1 Press Menu Settings Basic Settings Display Backlight 2 Press or or the Switch soft key to select the desired type from the Backlight Time field 3 Press the Save soft key to accept the change To configure the backlight via web user interface take SIP T46G IP p...

Page 88: ...Switch soft key to select the desired value from the Backlight Inactive Level field 4 Press or or the Switch soft key to select the desired time from the Backlight Time field 5 Press the Save soft key to accept the change Display contact photo allows the IP phone to present the contact avatar when it receives an incoming call dials an outgoing call or engages in a call Display contact photo featur...

Page 89: ...b server type can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure display contact photo feature Parameter phone_setting contact_photo_d isplay enable Configure display called party information feature Parameter phone_setting called_party_inf o_display enable Sepecify the call information display method Parameter phone_setting call_info_display ...

Page 90: ...play Contact Photo Phone User Interface None phone_setting called_party_info_display enable 0 or 1 0 Description Enables or disables the IP phone to display the called account information when receiving an incoming call 0 Disabled 1 Enabled Web User Interface Settings Call Display Display Called Party Information Phone User Interface None phone_setting call_info_display_method Integer from 0 to 4 ...

Page 91: ...to accept the change Web server type determines access protocol of the IP phone s web user interface IP phones support both HTTP and HTTPS protocols for accessing the web user interface HTTP is an application protocol that runs on top of the TCP IP suite of protocols HTTPS is a web protocol that encrypts and decrypts user page requests as well as pages returned by the web server Both HTTP and HTTP...

Page 92: ...ed 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Web Server HTTP Phone User Interface Menu Settings Advanced Settings default password admin Network Webserver Type HTTP Status network port http Integer from 1 to 65535 80 Description Configures the HTTP port for the user to access web user interface of the IP ...

Page 93: ...on Configures the HTTPS port for the user to access web user interface of the IP phone using the HTTPS protocol Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Web Server HTTPS Port 1 65535 Phone User Interface Menu Settings Advanced Settings default password admin Network Webserver Type HTTPS Port To configure web serve...

Page 94: ... number in the HTTP Port field 4 Press or or the Switch soft key to select the desired value from the HTTP Status field 5 Enter the HTTPS port number in the HTTPS Port field 6 Press the Save soft key to accept the change The IP phone reboots automatically to make settings effective after a period of time Some menu options are protected by two privilege levels user and administrator each with its o...

Page 95: ...cters user Description Configures the password of the user for web server access The IP phone uses user as the default user password The valid value format is username new password Example security user_password user 123 means setting the password of user current user name is user to password 123 Note IP phones support ASCII characters 32 126 0x20 0x7E in passwords You can set the password to be e...

Page 96: ...r security reasons the administrator should change the default administrator password as soon as possible Procedure Administrator password can be changed using the configuration files or locally Configuration File y0000000000xx cfg Change the administrator password Parameter security user_password Local Web User Interface Change the administrator password Navigate to http phoneIPAddress servlet p ...

Page 97: ...ia web user interface only Web User Interface Security Password Phone User Interface None To change the administrator password via web user interface 1 Click on Security Password 2 Select admin from the pull down list of User Type 3 Enter the current administrator password in the Old Password field 4 Enter new password in the New Password and Confirm Password fields Valid characters are ASCII char...

Page 98: ...n addition to the above steps you can configure the IP phone to automatically lock the phone after a period of time Procedure Phone lock can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure the IP phone lock type Parameters phone_setting phone_lock enable phone_setting phone_lock lock_key_type Change the unlock PIN Parameter phone_setting phone_...

Page 99: ...ck feature 0 Disabled 1 Enabled Web User Interface Features Phone Lock Phone Lock Enable Phone User Interface Menu Settings Advanced Settings default password admin Phone Lock Lock Enable phone_setting phone_lock lock_key_type 0 1 or 2 0 Description Configures the type of phone lock 0 All Keys 1 Function Keys 2 Menu Keys For more information refer to Phone Lock Type on page 86 Note It is not appli...

Page 100: ...e lock key Note It works only if the parameter phone_setting phone_lock enable is set to 1 Enabled Web User Interface Features Phone Lock Phone Lock Time Out 0 3600s Phone User Interface Menu Settings Advanced Settings default password admin Phone Lock Lock Time Out Phone Lock Type The following table lists the operation behavior when configuring the type of phone lock All Keys Function Keys Menu ...

Page 101: ...r You are allowed to end the call initiate a new call to dial the emergency number and hold resume a call Keys not Locked EndCall Cancel Resume NewCall soft key line key key type is line digit keys X volume key MUTE HEADSET and Speakerphone key Note Pressing X key to end the call is not applicable to SIP T23P T23G T21 P E2 IP phones The same as All Keys but you can dial any number The Menu key key...

Page 102: ...and the default value of the line key 17 29 is 0 For SIP T46G T29G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For SIP T42G IP phones The default value of the line key 1 12 is 15 and the default value of the line key 13 15 is 0 For SIP T41P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 15 is...

Page 103: ...fault value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 13 the default value is 0 NA For SIP T29G T27P IP phones When X 1 the default value is 28 History When X 2...

Page 104: ...e is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 14 the default value is 2 Forward Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Menu Features DSS Keys Line Keys X Type To configure phone lock via web user interfa...

Page 105: ...configure the type of phone lock via phone user interface 1 Press Menu Settings Advanced Settings default password admin Phone Lock 2 Press or or the Switch soft key to select the desired type from the Lock Enable field 3 Press or or the Switch soft key to select the desired type from the Lock Type field 4 Enter the desired interval of automatic phone lock in the Lock Time Out field 5 Press the Sa...

Page 106: ...em The time and date display can use one of several different formats Time Zone A time zone is a region on Earth that has a uniform standard time It is convenient for areas in close commercial or other communication to keep the same time When configuring the IP phone to obtain the time and date from the NTP server you must set the time zone Daylight Saving Time Daylight Saving Time DST is the prac...

Page 107: ...configuration files or locally Configuration File MAC cfg Configure NTP by DHCP priority feature and DHCP time features Parameters local_time manual_ntp_srv_prior local_time dhcp_time Configure the NTP server time zone and DST Parameters local_time ntp_server1 local_time ntp_server2 local_time interval local_time time_zone local_time time_zone_name local_time summer_time local_time dst_time_type l...

Page 108: ...oad Phone User Interface Configure the NTP server and time zone Configure the time and date manually Configure the time and date formats Details of Configuration Parameters Parameters Permitted Values Default local_time manual_ntp_srv_prior 0 or 1 0 Description Configures the priority of the IP phone to use manually configured NTP server 0 High use the NTP server obtained by DHCP preferentially 1 ...

Page 109: ...P server 1 Example local_time ntp_server1 192 168 0 5 Web User Interface Settings Time Date Primary Server Phone User Interface Menu Settings Basic Settings Time Date SNTP Settings NTP Server 1 local_time ntp_server2 IP Address or Domain Name cn pool ntp org Description Configures the IP address or the domain name of the NTP server 2 If the NTP server 1 is not configured or cannot be accessed the ...

Page 110: ...nterface Menu Settings Basic Settings Time Date SNTP Settings Time Zone local_time time_zone_name String within 32 characters China Beijing Description Configures the time zone name The available time zone names depend on the time zone configured by the parameter local_time time_zone For more information on the available time zone names for each time zone refer to Appendix B Time Zones on page 547...

Page 111: ...y Date 1 DST by Week Note It works only if the parameter local_time summer_time is set to 1 Enabled Web User Interface Settings Time Date Fixed Type Phone User Interface None local_time start_time Time 1 1 0 Description Configures the start time of the DST Value formats are Month Day Hour for DST by Date Month Week of Month Day of Week Hour of Day for DST by Week If local_time dst_time_type is set...

Page 112: ...te Month Week of Month Day of Week Hour of Day for DST by Week If local_time dst_time_type is set to 0 DST by Date use the mapping Month 1 January 2 February 12 December Day 1 the first day in a month 31 the last day in a month Hour 0 0am 1 1am 23 11pm If local_time dst_time_type is set to 1 DST by Week use the mapping Month 1 January 2 February 12 December Week of Month 1 the first week in a mont...

Page 113: ...tings Time Date Manual Time Phone User Interface None local_time time_format 0 or 1 1 Description Configures the time format 0 12 Hour 1 24 Hour If it is set to 0 12 Hour the time will be displayed in 12 hour format with AM or PM specified If it is set to 1 24 Hour the time will be displayed in 24 hour format e g 2 00 PM displays as 14 00 Web User Interface Settings Time Date Time Format Phone Use...

Page 114: ...igit year and YY represents a two digit year Web User Interface Settings Time Date Date Format Phone User Interface Menu Settings Basic Settings Time Date Time Date Format Date Format To configure NTP by DHCP priority feature via web user interface 1 Click on Settings Time Date 2 Select the desired value from the pull down list of NTP by DHCP Priority 3 Click Confirm to accept the change To config...

Page 115: ...pectively 5 Enter the desired time interval in the Synchronism 15 86400s field 6 Select the desired value from the pull down list of Daylight Saving Time If you select Enabled do one of the following Mark the DST by Date radio box in the Fixed Type field Enter the start time in the Start Date field Enter the end time in the End Date field Mark the DST by Week radio box in the Fixed Type field ...

Page 116: ... the desired offset time in the Offset minutes field 8 Click Confirm to accept the change To configure the time and date manually via web user interface 1 Click on Settings Time Date 2 Select Enabled from the pull down list of Manual Time 3 Enter the time and date in the corresponding fields 4 Click Confirm to accept the change To configure the time and date format via web user interface 1 Click o...

Page 117: ... 4 Press or or the Switch soft key to select the desired value from the Daylight Saving field 5 Press or or the Switch soft key to select the desired value from the Location field 6 Press the Save soft key to accept the change To configure the time and date manually via phone user interface 1 Press Menu Settings Basic Settings Time Date Manual Settings 2 Enter the date in the Date field 3 Enter th...

Page 118: ...ian Polish Portuguese Spanish Turkish Russian Languages available for selection depend on language packs currently loaded to the IP phone You can customize the translation of the existing language on the phone user interface or web user interface You can also make new languages available for use on the phone user interface and web user interface by loading language packs to the IP phone Language p...

Page 119: ...tted as X GUI name lang X starts from 011 name is replaced with the language name If the language name is the same as the existing one the existing language pack will be overridden by the new uploaded one We recommend that the filename of the new language pack should not be the same as the existing one To customize a language file 1 Open the desired language template file e g 000 GUI English lang ...

Page 120: ...Available Language Associated Language Pack Associated Note Language Pack English 1 English js 1 English_note xml Chinese Simplified 2 Chinese_S js 2 Chinese_S_note xml Chinese Traditional 3 Chinese_T js 3 Chinese_T_note xml French 4 French js 4 French_note xml German 5 German js 5 German_note xml Italian 6 Italian js 6 Italian_note xml Polish 7 Polish js 7 Polish_note xml Portuguese 8 Portuguese ...

Page 121: ...ile 1 Open the desired language template file e g 1 English js using an ASCII editor 2 Modify the characters within the double quotation marks on the right of the colon Don t modify the translation item on the left of the colon The following shows a portion of the language pack 1 English js for the web user interface take SIP T23G IP phones for example You can also customize the translation of the...

Page 122: ...000000000xx cfg Specify the access URL of the phone user interface language pack Parameter gui_lang url Specify the access URL of the note language pack of the web user interface Parameter wui_lang url Specify the access URL of the note language pack of the web user interface Parameter wui_lang_note url Delete customized language packs of the phone user interface The new added language must be sup...

Page 123: ...68 10 25 to the phone user interface gui_lang url http 192 168 10 25 000 GUI English lang If you want to download multiple language packs to the phone simultaneously you can configure as following gui_lang url http 192 168 10 25 000 GUI English lang gui_lang url http 192 168 10 25 001 GUI Chinese_S lang Web User Interface None Phone User Interface None gui_lang delete http localhost all or http lo...

Page 124: ...ultiple language packs to the web user interface simultaneously you can configure as following wui_lang url http 192 168 10 25 1 English js wui_lang url http 192 168 10 25 11 Russian js Web User Interface None Phone User Interface None wui_lang_note url URL within 511 characters Blank Description Configures the access URL of the language pack for web note Example The following example uses HTTP to...

Page 125: ...sian js The corresponding note language pack e g 11 Russian_note xml will also be deleted Web User Interface None Phone User Interface None The default language used on the phone user interface is English If the language of your web brower is not supported by the IP phone the web user interface will use English by default You can specify the languages for the phone user interface and web user inte...

Page 126: ...ted Values English Chinese_S Chinese_T French German Italian Polish Portuguese Spanish Turkish Russian or the custom language name Example lang gui English Web User Interface None Phone User Interface Menu Settings Basic Settings Language lang wui Refer to the following content Blank Description Configures the language used on the web user interface Permitted Values English Chinese_S Chinese_T Fre...

Page 127: ... Press Menu Settings Basic Settings Language 2 Press or to select the desired language 3 Press the Save soft key to accept the change Input method customization allows users to customize the existing input method on IP phones You can first customize the Yealink supplied input method file ime txt or Russian_ime txt and then download it to the IP phone If you choose Russian language for the phone th...

Page 128: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 114 The following shows a portion of the input method file ime txt ...

Page 129: ...Configuring Basic Features 115 The following shows a portion of the input method file Russian_ime txt ...

Page 130: ...cify the access URL of the custom input method file and the default input methods using the configuration files Configuration File y0000000000xx cfg Specify the access URL of the custom input method file Parameter gui_input_method url Delete customized input method file of the phone user interface Parameter gui_input_method delete Specify the default input method When adding new characters for the...

Page 131: ...ui_input_method url http 192 168 10 25 ime txt The following example uses HTTP to download the custom input method file Russian_ime txt for Russian language from the provisioning server 192 168 10 25 gui_input_method url http 192 168 10 25 Russian_ime txt Note If you want to upload a custom input method file for the desired language you can name the file language name_ime txt Web User Interface No...

Page 132: ...abc Web User Interface None Phone User Interface None directory search_default_input_method Abc 2aB 123 abc or ABC Abc Description Specify the default input method when searching for contacts Example directory search_default_input_method abc Web User Interface None Phone User Interface None Logo customization allows unifying the IP phone appearance or displaying a custom image on the idle screen s...

Page 133: ... idle screen and specify the access URL of the custom logo file Parameters phone_setting lcd_logo mode lcd_logo url Local Web User Interface Configure the logo shown on the idle screen Navigate to http phoneIPAddress servlet p features general q load Details of Configuration Parameters Parameters Permitted Values Default phone_setting lcd_logo mode 0 1 or 2 0 Description Configures the logo mode o...

Page 134: ...8G T46G T29G IP phones Web User Interface Features General Information Use Logo Phone User Interface None lcd_logo url URL within 511 characters Blank Description Configures the access URL of the custom logo file Example The following example uses HTTP to download the custom logo file logo dob from the provisioning server 192 168 10 25 lcd_logo url http 192 168 10 25 logo dob Note It is not applic...

Page 135: ...t users requirements In addition to specifying which soft keys to display you can determine their display order It can be configured based on call states You can configure the softkey layout using the softkey layout templates for different call states For more information on how to configure a softkey layout template refer to Softkey Layout Template on page 514 The following table lists soft keys ...

Page 136: ...dTrans Transfer Empty Empty End Call Empty Switch Dialing not applicable to SIP T48G Send IME Delete End Call Empty History Switch Line Favorite Directory GPickup DPickup Retrieve RingBack RingBack Empty Empty Empty End Call Empty Switch SemiAttendTransBack Transfer Empty Empty End Call Empty Switch Talking Talk Transfer Hold Conference End Call Empty Mute SWAP NewCall Switch Answer Reject PriHold...

Page 137: ...er IME Delete End Call Empty Directory Switch Send Conferenced Empty Hold Split End Call Empty Switch Answer Reject Mute Manager RTP Status Procedure Softkey layout can be configured using the configuration files or locally Configuration File y0000000000xx cfg Specify the access URL of the softkey layout template Parameters phone_setting custom_softkey_en able custom_softkey_call_failed url custom...

Page 138: ...ed 1 Enabled Web User Interface Settings Softkey Layout Custom Softkey Phone User Interface None custom_softkey_call_failed url URL within 511 characters Blank Description Configures the access URL of the custom file for the soft key presented on the LCD screen when in the Call Failed state Example The following example uses HTTP to download the CallFailed state file from the XMLfiles directory on...

Page 139: ...for the soft key presented on the LCD screen when in the Connecting state Example The following example uses HTTP to download the Connecting state file from the XMLfiles directory on provisioning server 10 2 8 16 using 8080 port custom_softkey_connecting url http 10 2 8 16 8080 XMLfiles Connecting xml Web User Interface None Phone User Interface None custom_softkey_dialing url URL within 511 chara...

Page 140: ...url URL within 511 characters Blank Description Configures the access URL of the custom file for the soft key presented on the LCD screen when in the Talking state Example The following example uses HTTP to download the Talking state file from the XMLfiles directory on provisioning server 10 2 8 16 using 8080 port custom_softkey_talking url http 10 2 8 16 8080 XMLfiles Talking xml Web User Interfa...

Page 141: ...The LCD screen displays the soft keys in the adjusted order 8 Click Confirm to accept the change Key as send allows assigning the pound key or asterisk key as a send key Send sound allows the IP phone to play a key tone when a user presses the send key Key tone allows the IP phone to play a key tone when a user presses any key Send sound works only if Key tone is enabled Procedure Key as send can ...

Page 142: ...n Parameters Parameters Permitted Values Default features key_as_send 0 1 or 2 1 Description Configures the or key as the send key 0 Disabled 1 key 2 key If it is set to 0 Disabled neither nor can be used as a send key If it is set to 1 key the pound key is used as the send key If it is set to 2 key the asterisk key is used as the send key Web User Interface Features General Information Key As Sen...

Page 143: ...ound Key Tone features send_key_tone 0 or 1 1 Description Enables or disables the IP phone to play a tone when a user presses a send key 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will play a tone when a user presses a send key Note It works only if the parameter features key_tone is set to 1 Enabled Web User Interface Features Audio Send Sound Phone User Interface None To configu...

Page 144: ...from the pull down list of Key Tone 3 Select the desired value from the pull down list of Send Sound 4 Click Confirm to accept the change To configure a send key via phone user interface 1 Press Menu Features Key as send 2 Press or or the Switch soft key to select or from the Key as send field or select Disabled to disable this feature 3 Press the Save soft key to accept the change To configure a ...

Page 145: ...nputs received from the IP phone s keypads IP phones support the following dial plan features Replace Rule Dial now Area Code Block Out You need to know the following basic regular expression syntax when creating dial plan The dot can be used as a placeholder or multiple placeholders for any string Example 12 would match 123 1234 12345 12abc etc x The x can be used as a placeholder for any charact...

Page 146: ...ts in the second parenthesis that is 99 Replace rule is an alternative string that replaces the numbers entered by the user IP phones support up to 100 replace rules which can be created either one by one or in batch using a replace rule template For more information on how to customize a replace rule template refer to Replace Rule Template on page 512 Procedure Replace rule can be created using t...

Page 147: ...cription Configures the alternate number to replace the entered number Example dialplan replace replace 1 123456 Web User Interface Settings Dial Plan Replace Rule Replace Phone User Interface None dialplan replace line_id X X ranges from 1 to 100 Refer to the following content Blank for all lines Description Configures the desired line to apply the replace rule The digit 0 stands for all lines If...

Page 148: ...l URL within 511 characters Blank Description Configures the access URL of the replace rule template file Example dialplan_replace_rule url http 192 168 10 25 dialplan xml Web User Interface None Phone User Interface None To create a replace rule via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Enter the string in the Prefix field 3 Enter the string in the Replace field 4 Enter ...

Page 149: ...h can be created either one by one or in batch using a dial now rule template For more information on how to customize a dial now template refer to Dial now Template on page 513 Delay Time for Dial now Rule The IP phone will automatically dial out the entered number which matches the dial now rule after a specified period of time Procedure Dial now rule can be created using the configuration files...

Page 150: ...ils of Configuration Parameters Parameters Permitted Values Default dialplan dialnow rule X X ranges from 1 to 100 String within 511 characters Blank Description Configures the dial now rule the string used to match the numbers entered by the user When entered numbers match the predefined dial now rule the IP phone will automatically dial out the numbers without pressing the send key Example dialp...

Page 151: ...User Interface Settings Dial Plan Dial now Account Phone User Interface None phone_setting dialnow_delay Integer from 1 to 14 1 Description Configures the delay time in seconds for the dial now rule When entered numbers match the predefined dial now rule the IP phone will automatically dial out the entered number after the specified delay time Web User Interface Features General Information Time O...

Page 152: ...l Plan Dial now 2 Enter the desired value in the Rule field 3 Enter the desired line ID in the Account field or leave it blank If you leave this field blank or enter 0 the dial now rule will apply to all accounts on the IP phone 4 Click Add to add the dial now rule To configure the delay time for the dial now rule via web user interface 1 Click on Features General Information ...

Page 153: ...utomatically add the area code before the numbers when dialing out them IP phones only support one area code rule Procedure Area code rule can be configured using the configuration files or locally Configuration File y0000000000xx cfg Create the area code rule and specify the maximum and minimum lengths of entered numbers Parameters dialplan area_code code dialplan area_code min_len dialplan area_...

Page 154: ...er dialplan area_code min_len and the maximum length configured by the parameter dialplan area_code max_len Example dialplan area_code code 0592 Web User Interface Settings Dial Plan Area Code Code Phone User Interface None dialplan area_code min_len Integer from 1 to 15 1 Description Configures the minimum length of the entered numbers Web User Interface Settings Dial Plan Area Code Min Length 1 ...

Page 155: ... to 12 for SIP T42G 0 to 6 for SIP T41P T27P 0 to 3 for SIP T23P G 0 to 2 for SIP T21 P E2 Example dialplan area_code line_id 1 Note Multiple line IDs are separated by commas Web User Interface Settings Dial Plan Area Code Account Phone User Interface None To configure an area code rule via web user interface 1 Click on Settings Dial Plan Area Code 2 Enter the desired values in the Code Min Length...

Page 156: ... phone Parameters dialplan block_out number X dialplan block_out line_id X Local Web User Interface Create the block out rule for the desired line Navigate to http phoneIPAddress servlet p settings blackout q load Details of Configuration Parameters Parameters Permitted Values Default dialplan block_out number X X ranges from 1 to 10 String within 32 characters Blank Description Configures the blo...

Page 157: ...0 to 2 for SIP T21 P E2 Example dialplan block_out line_id 1 1 2 3 Note Multiple line IDs are separated by commas Web User Interface Settings Dial Plan Block Out Account Phone User Interface None To create a block out rule via web user interface 1 Click on Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut NumberX field 3 Enter the desired line ID in the Account field or leave ...

Page 158: ...phone waits before automatically dialing out the hotline number Parameter features hotline_delay Local Web User Interface Configure the hotline number Specify the time in seconds the IP phone waits before automatically dial out the hotline number Navigate to http phoneIPAddress servlet p features general q load Phone User Interface Configure the hotline number Specify the time in seconds the IP ph...

Page 159: ...he IP phone will immediately dial out the preconfigured hotline number when you lift the handset press the speakerphone key or press the line key If it is set to a value greater than 0 the IP phone will wait the designated seconds before dialing out the predefined hotline number when you lift the handset press the speakerphone key or press the line key Web User Interface Features General Informati...

Page 160: ... line key dials out a call or off hook the phone using the account with this feature enabled The SIP server may then prompt the user to enter an activation code for call service Only if the user enters a valid activation code the IP phone will use this account to dial out a call successfully Off hook hot line dialing feature is configurable on a per line basis and depends on support from a SIP ser...

Page 161: ...gured number when a user presses the speakerphone key or desired line key dials out a call or off hook the phone using account X 0 Disabled 1 Enabled If it is set to 1 Enabled the phone will first dial out the pre configured number configured by the parameter account X auto_dial_num when a user presses the speakerphone key or desired line key dials out a call or off hook the phone using account X ...

Page 162: ...om 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None Directory provides easy access to frequently used lists The lists can be Local Directory History Remote Phone Book and LDAP The desired lists can be added to Directory using a directory file For more information on how to customize a directory file refer to Directory Template on page 51...

Page 163: ...d list from the Disabled column and then click The selected list appears in the Enabled column 3 Repeat step 2 to add more lists to the Enabled column 4 To remove a list from the Enabled column select the desired list and then click 5 To adjust the display order of list select the desired list and then click or 6 Click Confirm to accept the change The IP phone LCD screen will display the enabled l...

Page 164: ...avorite q load Details of the Configuration Parameter Parameter Permitted Values Default super_search url URL within 511 characters Blank Description Configures the access URL of the super search template Web User Interface Directory Setting Search Source List In Dialing Phone User Interface None To configure search source list in dialing via web user interface 1 Click on Directory Setting 2 In th...

Page 165: ...phones maintain a local call log Call log consists of four listsMissed Calls Placed Calls Received Calls and Forwarded Calls Each call log list supports up to 100 entries To store call information you must enable save call log feature in advance Procedure Call log can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure call log feature Parameter fe...

Page 166: ...not log the missed calls placed calls received calls and the forwarded calls in the call log lists Web User Interface Features General Information Save Call Log Phone User Interface Menu Features History Setting To configure call log feature via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Save Call Log 3 Click Confirm to accept t...

Page 167: ...n File MAC cfg Configure missed call log feature Parameter account X missed_calllog Local Web User Interface Configure missed call log feature Navigate to http phoneIPAddress servlet p account basic q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X missed_calllog 0 or 1 1 Description Enables or disables the IP phone to record missed calls for account ...

Page 168: ...lick on Basic 4 Select the desired value from the pull down list of Missed Call Log 5 Click Confirm to accept the change IP phones maintain a local directory The local directory can store up to 1000 contacts and 48 groups When adding a contact to the local directory in addition to name and phone numbers you can also specify the account ring tone and group for the contact Contacts and groups can be...

Page 169: ... q load num 1 group Phone User Interface Add a group and a contact to the local directory Details of the Configuration Parameter Parameter Permitted Values Default local_contact data url URL within 511 characters Blank Description Configures the access URL of the local contact file xml Example local_contact data url http 192 168 10 25 contact xml Web User Interface Directory Local Directory Import...

Page 170: ...the local directory via web user interface 1 Click on Directory Local Directory 2 In the Directory block enter the name and the office mobile or other numbers in the corresponding fields 3 Select the desired ring tone from the pull down list of Ring Tone 4 Select the desired group from the pull down list of Group 5 Select the desired account from the pull down list of Account ...

Page 171: ...group to the local directory via phone user interface 1 Press Menu Directory Local Directory 2 Press the AddGr soft key 3 Enter the desired group name in the Name field 4 Press or or the Switch soft key to select the desired group ring tone from the Ring field 5 Press the Add soft key to accept the change To import an XML contact list file via web user interface 1 Click on Directory Local Director...

Page 172: ...rface 1 Click on Directory Local Directory 2 Click Browse to locate a contact list file the file format must be csv from your local system 3 Optional Check the Show Title checkbox It will prevent importing the title of the contact information which is located in the first line of the CSV file 4 Click Import CSV to import the contact list 5 Optional Mark the On radio box in the Delete Old Contacts ...

Page 173: ...y 2 Select the desired contact group and then press the Enter soft key 3 Press the Add soft key 4 Enter the name and the office mobile or other numbers in the corresponding fields 5 Press or or the Switch soft key to select the desired account from the Account field If Auto is selected the IP phone will use the first available account when placing calls to the contact from the local directory 6 Pr...

Page 174: ...redial_autodial 0 or 1 0 Description Enables or disables live dialpad feature 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will automatically dial out the entered phone number in the pre dialing screen without pressing a send key Web User Interface Settings Preference Live Dialpad Phone User Interface None phone_setting inter_digit_time Integer from 1 to 14 4 Description Configures ...

Page 175: ... allows the IP phone to play a short tone to remind the user audibly of a new incoming call during conversation Call waiting tone works only if call waiting is enabled The call waiting on code and call waiting off code configured on IP phones are used to activate deactivate the server side call waiting feature They may vary on different servers Procedure Call waiting and call waiting tone can be c...

Page 176: ...ng call is automatically rejected by the IP phone with a busy message while during a call If it is set to 1 Enabled the LCD screen will present a new incoming call while during a call Web User Interface Features General Information Call Waiting Phone User Interface Menu Features Call Waiting Call Waiting call_waiting tone 0 or 1 1 Description Enables or disables the IP phone to play the call waiti...

Page 177: ...de Phone User Interface Menu Features Call Waiting On Code call_waiting off_code String within 32 characters Blank Description Configures the call waiting off code to deactivate the server side call waiting feature The IP phone will send the call waiting off code to the server when you deactivate call waiting feature on the IP phone Example call_waiting off_code 72 Web User Interface Features Gene...

Page 178: ...o 2 Select the desired value from the pull down list of Call Waiting Tone 3 Click Confirm to accept the change To configure call waiting and call waiting tone via phone user interface 1 Press Menu Features Call Waiting 2 Press or or the Switch soft key to select the desired value from the Call Waiting field 3 Press or or the Switch soft key to select the desired value from the Play Tone field 4 Op...

Page 179: ...to_redial times Local Web User Interface Configure auto redial feature Navigate to http phoneIPAddress servlet p features general q load Phone User Interface Configure auto redial feature Details of Configuration Parameters Parameters Permitted Values Default auto_redial enable 0 or 1 0 Description Enables or disables the IP phone to automatically redial the dialed number when the callee is tempor...

Page 180: ...times Integer from 1 to 300 10 Description Configures the auto redial times when the callee is temporarily unavailable The IP phone tries to redial the dialed number as many times as configured till the callee answers the call Web User Interface Features General Information Auto Redial Times 1 300 Phone User Interface Menu Features Auto Redial Redial Times To configure auto redial via web user int...

Page 181: ...the Save soft key to accept the change Auto answer allows IP phones to automatically answer an incoming call IP phones will not automatically answer the incoming call during a call even if auto answer is enabled Auto answer is configurable on a per line basis Auto Answer delay defines a period of delay time before the IP phone automatically answers incoming calls Procedure Auto answer can be confi...

Page 182: ...0 Description Enables or disables auto answer feature for account X 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone can automatically answer an incoming call X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Note The IP phone cannot automaticall...

Page 183: ...ng call Web User Interface Features General Information Auto Answer Delay 1 4s Phone User Interface None To configure auto answer via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Basic 4 Select the desired value from the pull down list of Auto Answer 5 Click Confirm to accept the change To configure a period of delay time for auto...

Page 184: ...itch soft key to select the desired value from the Status field 4 Press the Save soft key to accept the change To configure auto answer via phone user interface take T46G IP phones for example 1 Press Menu Features Auto Answer 2 Select the desired line 3 Press or or the Switch soft key to select the desired value from the Auto Answer field 4 Press the Save soft key to accept the change To configur...

Page 185: ... File y0000000000xx cfg Configure call completion Parameter features call_completion_enable Local Web User Interface Configure call completion Navigate to http phoneIPAddress servlet p features general q load Phone User Interface Configure call completion Details of the Configuration Parameter Parameter Permitted Values Default features call_completion_enable 0 or 1 0 Description Enables or disabl...

Page 186: ...ss Menu Features Call Completion 2 Press or or the Switch soft key to select the desired value from the Call Completion field 3 Press the Save soft key to accept the change Anonymous call allows the caller to conceal the identity information displayed on the callee s screen The callee s phone LCD screen prompts an incoming call from anonymity Anonymous call is configurable on a per line basis Exam...

Page 187: ...igured on IP phones are used to activate deactivate the server side anonymous call feature They may vary on different servers Send Anonymous Code feature allows IP phones to send anonymous on off code to the server Procedure Anonymous call can be configured using the configuration files or locally Configuration File MAC cfg Configure anonymous call Parameters account X anonymous_call account X sen...

Page 188: ...ges from 1 to 2 for SIP T21 P E2 Web User Interface Account Basic Local Anonymous Phone User Interface Menu Features Anonymous Call Local Anonymous account X send_anonymous_code 0 or 1 0 Description Configures the IP phone to send anonymous on off code to activate deactivate the server side anonymous call feature for account X 0 Off Code 1 On Code If it is set to 0 Off Code the IP phone will send ...

Page 189: ...m 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example account 1 anonymous_call_oncode 72 Note It works only if the parameter account X send_anonymous_code is set to 1 On Code Web User Interface Account Basic Send Anonymous Code On Code Phone User Interface Menu Features Anonymous Call On Code account X anonymous_call_offcode String within 32 c...

Page 190: ...unt 3 Click on Basic 4 Select the desired value from the pull down list of Local Anonymous 5 Select the desired value from the pull down list of Send Anonymous Code 6 Optional Enter the anonymous call on code in the On Code field 7 Optional Enter the anonymous call off code in the Off Code field 8 Click Confirm to accept the change To configure the anonymous call via phone user interface 1 Press M...

Page 191: ... They may vary on different servers Send Anonymous Rejection Code feature allows IP phones to send anonymous call rejection on off code to the server Procedure Anonymous call rejection can be configured using the configuration files or locally Configuration File MAC cfg Configure anonymous call rejection Parameters account X reject_anonymous_call account X send_anonymous_rejection_c ode account X ...

Page 192: ...ymous rejection on off code to activate deactivate the server side anonymous call rejection feature for account X 0 Off code 1 On code If it is set to 0 Off Code the IP phone will send reject off code to deactivate the server side anonymous rejection feature when you enable or disable anonymous rejection feature on the phone If it is set to 1 On Code the IP phone will send reject on code to activa...

Page 193: ...l Reject On Code account X anonymous_reject_offcode String within 32 characters Blank Description Configures the anonymous call rejection off code to deactivate the server side anonymous call rejection feature for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 ...

Page 194: ...ed line from the Line ID field 3 Press or to scroll to the Anonymous Rejection field 4 Press or to select Enabled from the Anonymous Rejection field 5 Press or to scroll to the Send Rejection Code field 6 Optional Press or to select the desired value from the Send Rejection Code field 7 Optional Enter the anonymous call rejection on code and off code respectively in the Reject On Code and Reject O...

Page 195: ...nes the return code and the reason of the SIP response message for the rejected incoming call when DND is enabled on the IP phone The caller s phone LCD screen displays the received return code Procedure DND can be configured using the configuration files or locally Configuration File MAC cfg Configure DND in the custom mode Parameters account X dnd enable account X dnd on_code account X dnd off_c...

Page 196: ... a DND key Configure DND Details of Configuration Parameters Parameters Permitted Values Default account X dnd enable 0 or 1 0 Description Enables or disables DND feature for account X when the DND mode is configured as Custom 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will reject incoming calls on account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SI...

Page 197: ...ample account 1 dnd on_code 73 Web User Interface Features Forward DND DND On Code Phone User Interface Menu Features DND On Code account X dnd off_code String within 32 characters Blank Description Configures the DND off code to deactivate the server side DND feature for account X when the DND mode is configured as Custom The IP phone will send the DND off code to the server when you deactivate D...

Page 198: ...s or disables DND feature when the DND mode is configured as Phone 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will reject incoming calls on all accounts Web User Interface Features Forward DND DND DND Status Phone User Interface DND features dnd on_code String within 32 characters Blank Description Configures the DND on code to activate the server side DND feature when the DND mod...

Page 199: ... dnd_refuse_code 404 480 or 486 480 Description Configures a return code and reason of SIP response messages when rejecting an incoming call by DND A specific reason is displayed on the caller s phone LCD screen 404 No Found 480 Temporarily Unavailable 486 Busy Here If it is set to 486 Busy Here the caller s LCD screen will display the reason Busy Here when the callee enables DND Web User Interfac...

Page 200: ...4 for SIP T29G T27P X 1 10 14 for SIP T23P T23G T21 P E2 Example linekey 1 type 5 Default For line keys For SIP T48G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 29 is 0 For SIP T46G T29G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For SIP T42G IP phones The default value of the line key ...

Page 201: ...ault value is 0 NA When X 14 the default value is 2 Forward For SIP T42G T41P IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the defaul...

Page 202: ...ctory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 14 the default value is 2 Forward Web User Interf...

Page 203: ...a If you mark the Phone radio box 1 Mark the desired radio box in the DND Status field 2 Optional Enter the DND on code in the DND On Code field 3 Optional Enter the DND off code in the DND Off Code field b If you mark the Custom radio box 1 Select the desired account from the pull down list of Account 2 Mark the desired radio box in the DND Status field 3 Optional Enter the DND on code in the DND...

Page 204: ...r the DND off code in the DND Off Code field 3 Click Confirm to accept the change To specify the return code and the reason when DND is enabled via web user interface 1 Click on Features General Information 2 Select the desired type from the pull down list of Return Code When DND ...

Page 205: ...1 Press the DND soft key or the DND key when the IP phone is idle The LCD screen displays a list of accounts registered on the IP phone 2 Press or to select the desired account 3 Press or to select Enabled to activate DND You can configure DND in the custom mode for all accounts by pressing the All On soft key 4 Press the Save soft key to accept the change Busy tone is audible to the other party i...

Page 206: ...a busy tone is audible to the other party indicating that the call connection breaks 0 0s 3 3s 5 5s If it is set to 3 3s a busy tone is audible for 3 seconds on the IP phone Web User Interface Features General Information Busy Tone Delay Seconds Phone User Interface None To configure busy tone delay via web user interface 1 Click on Features General Information 2 Select the desired value from the ...

Page 207: ...g a call Parameter features normal_refuse_code Local Web User Interface Specify the return code and the reason of the SIP response message when refusing a call Navigate to http phoneIPAddress servlet p features general q load Details of the Configuration Parameter Parameter Permitted Values Default features normal_refuse_code 404 480 or 486 486 Description Configures a return code and reason of SI...

Page 208: ...dio and video played to the caller before a SIP call is actually established Current implementation supports early media through the 183 message When the caller receives a 183 message with SDP before the call is established a media channel is established This channel is used to provide the early media stream for the caller 180 ring workaround defines whether to deal with the 180 message received a...

Page 209: ...ls of the Configuration Parameter Parameter Permitted Values Default phone_setting is_deal180 0 or 1 1 Description Enables or disables the IP phone to deal with the 180 SIP message received after the 183 SIP message 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will resume and play the local ringback tone upon a subsequent 180 message received Web User Interface Features General Info...

Page 210: ...log all SIP request messages from the IP phone will be sent to the outbound proxy server forcefully Note Procedure Use outbound proxy in dialog can be configured using the configuration files or locally Configuration File y0000000000xx cfg Specify whether to use outbound proxy in a dialog Parameter sip use_out_bound_in_dialog Local Web User Interface Specify whether to use outbound proxy in a dial...

Page 211: ...messages from the IP phone will be forced to send to the outbound proxy server in a dialog Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Features General Information Use Outbound Proxy In Dialog Phone User Interface None To specify whether to use outbound proxy server in a dialog via web user interface 1 Click on Features General Infor...

Page 212: ...ese session timers are configurable on IP phones Procedure SIP session timer can be configured using the configuration files or locally Configuration File MAC cfg Configure SIP session timer Parameters sip timer_t1 sip timer_t2 sip timer_t4 Local Web User Interface Configure SIP session timer Navigate to http phoneIPAddress servlet p settings sip q load Details of Configuration Parameters Paramete...

Page 213: ...cription Configures the session timer of T4 in seconds T4 represents the maximum duration a message will remain in the network Web User Interface Settings SIP SIP Session Timer T4 2 5 60s Phone User Interface None To configure session timer via web user interface 1 Click on Settings SIP 2 Enter the desired value in the SIP Session Timer T1 0 5 10s field The default value is 0 5s 3 Enter the desire...

Page 214: ...e means refreshing the session from the server The session expiration and session refresher are negotiated via the Session Expires header in the INVITE message The negotiated refresher will send a re INVITE UPDATE request at or before the negotiated session expiration Procedure Session timer can be configured using the configuration files or locally Configuration File MAC cfg Configure session tim...

Page 215: ...G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced Session Timer Phone User Interface None account X session_timer expires Integer from 30 to 7200 1800 Description Configures the IP phone to refresh the session during a call at regular intervals in seconds for account X If it is set to 1800 1800s the IP phone will refresh the session during a call before 1800 seconds X ran...

Page 216: ...y a SIP server X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced Session Refresher Phone User Interface None To configure session timer via web user interface 1 Click on Account 2 Select the desired account from the pull ...

Page 217: ...tion addresses for the media streams in the SDP to zero e g c 0 0 0 0 Call hold tone allows IP phones to play a warning tone at regular intervals when there is a call on hold The warning tone is played through the speakerphone IP phones also support Music on Hold MoH feature MoH is the business practice of playing recorded music to fill the silence that would be heard by the party who has been pla...

Page 218: ...tone delay Specify whether RFC 2543 c 0 0 0 0 outgoing hold signaling is used Parameter sip rfc2543_hold MAC cfg Configure MoH on a per line basis Parameter account X music_server_uri Local Web User Interface Configure the call hold tone and call hold tone delay Specify whether RFC 2543 c 0 0 0 0 outgoing hold signaling is used Navigate to http phoneIPAddress servlet p features general q load Conf...

Page 219: ...is set to 30 30s the IP phone will play a hold tone every 30 seconds when there is a hold call on the IP phone Note It works only if the parameter features play_hold_tone enable is set to 1 Enabled Web User Interface Features General Information Play Hold Tone Delay Phone User Interface None sip rfc2543_hold 0 or 1 0 Description Enables or disables the IP phone to use RFC 2543 c 0 0 0 0 outgoing h...

Page 220: ...5 10 1 3 165 sip moh sip com sip moh sip com yealink com or yealink com X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example account 1 music_server_uri sip moh sip com Note The DNS query in this parameter only supports A query Web User Interface Accoun...

Page 221: ...Confirm to accept the change To configure call hold tone and call hold tone delay via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Play Hold Tone 3 Enter the desired time in the Play Hold Tone Delay field 4 Click Confirm to accept the change ...

Page 222: ...call forward Always Forward Forward the incoming call immediately Busy Forward Forward the incoming call when the IP phone or the specified account is busy No Answer Forward Forward the incoming call after a period of ring time Call forward can be configured on a phone or a per line basis depending on the call forward mode The following describes the call forward modes Phone default Call forward f...

Page 223: ... from which phone number it was forwarded Forward International Forward international allows users to forward an incoming call to an international telephone number This feature is enabled by default Procedure Call forward can be configured using the configuration files or locally Configuration File MAC cfg Configure call forward in custom mode Parameters account X always_fwd enable account X alway...

Page 224: ...ward no_answer on_code forward no_answer off_code Configure diversion history info feature Parameter features fwd_diversion_enable Configure forward international Parameter forward international enable Local Web User Interface Configure call forward Navigate to http phoneIPAddress servlet p features forward q load Configure diversion history info feature Configure forward international Navigate to...

Page 225: ...ges from 1 to 2 for SIP T21 P E2 Web User Interface Features Forward DND Forward Always Forward On Off Phone User Interface Menu Features Call Forward Always Forward Always Forward account X always_fwd target String within 32 characters Blank Description Configures the destination number of the always forward for account X when the call forward mode is configured as Custom X ranges from 1 to 16 fo...

Page 226: ...IP T21 P E2 Example account 1 always_fwd on_code 72 Web User Interface Features Forward DND Forward Always Forward On Code Phone User Interface Menu Features Call Forward Always Forward On Code account X always_fwd off_code String within 32 characters Blank Description Configures the always forward off code to deactivate the server side always forward feature for account X when the call forward mo...

Page 227: ...or SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Features Forward DND Forward Busy Forward On Off Phone User Interface Menu Features Call Forward Busy Forward Busy Forward account X busy_fwd target String within 32 characters Blank Description Configures the destination number of the busy forward for account X when the call forward mode is configured as Custom X ranges from 1...

Page 228: ...P T21 P E2 Example account 1 busy_fwd on_code 74 Web User Interface Features Forward DND Forward No Answer Forward On Code Phone User Interface Menu Features Call Forward Busy Forward On Code account X busy_fwd off_code String within 32 characters Blank Description Configures the busy forward off code to deactivate the server side busy forward feature for account X when the call forward mode is co...

Page 229: ... X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Features Forward DND Forward No Answer Forward On Off Phone User Interface Menu Features Call Forward No Answer Forward No Answer Forward account X timeout_fwd target String within 32 characters Blank Description Configures the destination number of the no answer forward for account X when the call forward mode is configured as Custom X ran...

Page 230: ...swer Forward After Ring Time account X timeout_fwd on_code String within 32 characters Blank Description Configures the no answer forward on code to activate the server side no answer forward feature for account X when the call forward mode is configured as Custom The IP phone will send the no answer forward on code and the pre configured destination number to the server when you activate no answe...

Page 231: ... from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example account 1 timeout_fwd off_code 77 Web User Interface Features Forward DND Forward No Answer Forward Off Code Phone User Interface Menu Features Call Forward No Answer Forward Off Code features fwd_mode 0 or 1 0 Description Configures the call forward mode for the IP phone 0 Phone 1 Cust...

Page 232: ...e forwards all incoming calls to Web User Interface Features Forward DND Forward Always Forward Target Phone User Interface Menu Features Call Forward Always Forward Forward to forward always on_code String within 32 characters Blank Description Configures the always forward on code to activate the server side always forward feature The IP phone will send the always forward on code and the pre con...

Page 233: ...escription Enables or disables busy forward feature 0 Disabled 1 Enabled If it is set to 1 Enabled incoming calls are forwarded to the destination number when the callee is busy Web User Interface Features Forward DND Forward Busy Forward On Off Phone User Interface Menu Features Call Forward Busy Forward Busy Forward forward busy target String within 32 characters Blank Description Configures the...

Page 234: ...Blank Description Configures the busy forward off code to deactivate the server side busy forward feature The IP phone will send the busy forward off code to the server when you deactivate busy forward feature on the IP phone Example forward busy off_code 75 Web User Interface Features Forward DND Forward Busy Forward Off Code Phone User Interface Menu Features Call Forward Busy Forward Off Code f...

Page 235: ...coming calls will be forwarded when not answered after N 6 seconds Web User Interface Features Forward DND Forward No Answer Forward After Ring Time 0 120s Phone User Interface Menu Features Call Forward No Answer Forward After Ring Time forward no_answer on_code String within 32 characters Blank Description Configures the no answer forward on code to activate the server side no answer forward fea...

Page 236: ...Off Code Phone User Interface Menu Features Call Forward No Answer Forward Off Code features fwd_diversion_enable 0 or 1 1 Description Enables or disables the IP phone to present the diversion information when an incoming call is forwarded to your IP phone 0 Disabled 1 Enabled Web User Interface Features General Information Diversion History Info Phone User Interface None forward international ena...

Page 237: ... in the Target field 3 Optional Enter the on code and off code in the On Code and Off Code fields 4 Select the ring time to wait before forwarding from the pull down list of After Ring Time 0 120s only for the no answer forward b If you mark the Custom radio box 1 Select the desired account from the pull down list of Account 2 Mark the desired radio box in the Always Busy No Answer Forward field 3...

Page 238: ...e no answer forward 3 Click Confirm to accept the change To configure Diversion History Info feature via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Diversion History Info 3 Click Confirm to accept the change To configure forward international via web user interface 1 Click on Features General Information ...

Page 239: ...orward field 2 Enter the destination number you want to forward all incoming calls to in the Forward to field 3 Optional Enter the always forward on code and off code respectively in the On Code and Off Code fields b If you select Busy Forward 1 Press or or the Switch soft key to select the desired value from the Busy Forward field 2 Enter the destination number you want to forward all incoming ca...

Page 240: ... the Always Forward field 2 Enter the destination number you want to forward all incoming calls to in the Forward to field 3 Optional Enter the always forward on code and off code respectively in the On Code and Off Code fields You can also configure the always forward for all accounts After the always forward was configured for a specific account do the following 1 Press or to highlight the Alway...

Page 241: ...y The LCD screen prompts Copy to all lines 3 Press the OK soft key to accept the change 5 Press the Save soft key to accept the change To configure forward international via phone user interface 1 Press Menu Settings Advanced Settings default password admin FWD International 2 Press or or the Switch soft key to select the desired type from the FWD International field 3 Press the Save soft key to a...

Page 242: ...0xx cfg Specify whether to complete the transfer through on hook Parameters transfer blind_tran_on_hook_enable transfer on_hook_trans_enable Configure semi attended transfer feature Parameter transfer semi_attend_tran_enable Local Web User Interface Specify whether to complete the transfer through on hook Configure semi attended transfer feature Navigate to http phoneIPAddress servlet p features t...

Page 243: ...Enabled Web User Interface Features Transfer Attend Transfer On Hook Phone User Interface None transfer semi_attend_tran_enable 0 or 1 1 Description Enables or disables the transferee party s phone not to prompt a missed call on the LCD screen before displaying the caller ID when performing a semi attended transfer 0 Disabled 1 Enabled Web User Interface Features Transfer Semi Attend Transfer Phon...

Page 244: ...han three IP phones implement network conference using the REFER method specified in RFC 4579 This feature depends on support from a SIP server Procedure Network conference can be configured using the configuration files or locally Configuration File MAC cfg Configure network conference Parameters account X conf_type account X conf_uri Local Web User Interface Configure network conference Navigate...

Page 245: ...o 2 for SIP T21 P E2 Web User Interface Account Advanced Conference Type Phone User Interface None account X conf_uri SIP URI within 511 characters Blank Description Configures the network conference URI for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SI...

Page 246: ... change Feature key synchronization provides the capability to synchronize the status of the following features between the IP phone and the server Do Not Disturb DND Call Forwarding Always CFA Call Forwarding Busy CFB Call Forwarding No Answer CFNA Procedure Feature key synchronization can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure featur...

Page 247: ...0 Description Enables or disables feature key synchronization 0 Disabled 1 Enabled Web User Interface Features General Information Feature Key Synchronization Phone User Interface None To configure feature key synchronization via web user interface 1 Click on Features General Information 2 Select Enabled from the pull down list of Feature Key Synchronization 3 Click Confirm to accept the change ...

Page 248: ...fter_conf_e nable Local Web User Interface Configure the transfer on conference hang up Navigate to http phoneIPAddress servlet p features transfer q load Details of the Configuration Parameter Parameter Description Permitted Values Default transfer tran_others_after_conf_enable 0 or 1 0 Description Enables or disables the IP phone to transfer the local conference call to the two parties after the...

Page 249: ...r many SIP servers directed call pickup requires a directed pickup code which can be configured on a phone or a per line basis Note Procedure Directed call pickup can be configured using the configuration files or locally Configuration File MAC cfg Configure the directed call pickup code on a per line basis Parameter account X direct_pickup_code y0000000000xx cfg Configure directed call pickup fea...

Page 250: ...http phoneIPAddress servl et p dsskey q load model 0 Configure directed call pickup feature on a phone basis Navigate to http phoneIPAddress servl et p features callpickup q lo ad Configure directed call pickup code on a per line basis Navigate to http phoneIPAddress servl et p account adv q load ac c 0 Phone User Interface Assign a directed call pickup key Details of Configuration Parameters Para...

Page 251: ...Web User Interface Account Advanced Directed Call Pickup Code Phone User Interface None features pickup direct_pickup_enable 0 or 1 0 Description Enables or disables the IP phone to display the DPickup soft key when the IP phone is in the pre dialing screen 0 Disabled 1 Enabled Web User Interface Features Call Pickup Directed Call Pickup Phone User Interface None features pickup direct_pickup_code...

Page 252: ...d call pickup key on the IP phone The digit 9 stands for the key type Direct Pickup For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 For programable keys X 1 10 12 14 for SIP T48G T46G X 1 10 13 for SIP T42G T41...

Page 253: ...lt value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0...

Page 254: ...When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 11 the default value is 0 NA When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward For SIP T23P T23G T21 P E2 IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the defau...

Page 255: ...IP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 For programable keys X 1 10 12 14 for SIP T48G T46G X 1 10 13 for SIP T42G T41P X 1 14 for SIP T29G T27P X 1 10 14 for SIP T23P T23G T21 P E2 Permitted Values 1 to 16 for SIP T48G T46G T29G 1 to 12 for SIP T42G 1 to 6 for SIP T41P T27P 1 to 3 for SIP T23P G 1 to 2 for SIP T21 P E2 1 Line 1 2 Line 2 16 Line 16 Example...

Page 256: ...SIP T48G T46G X 1 10 13 for SIP T42G T41P X 1 14 for SIP T29G T27P X 1 10 14 for SIP T23P T23G T21 P E2 Example linekey 1 value 1008 Web User Interface DSSKey Line Key Programable Key Value Phone User Interface Menu Features DSS Keys Line Key X Value To configure a directed call pickup key via web user interface 1 Click on DSSKey Line Key or Programable Key 2 In the desired DSS key field select Di...

Page 257: ...Directed Call Pickup 3 Enter the directed call pickup code in the Directed Call Pickup Code field 4 Click Confirm to accept the change To configure the directed call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Enter the directed call pickup code in the Directed Call Pickup Code field...

Page 258: ...ithin a pre defined group If the group receives many incoming calls at once the user will pick up the first incoming call using a group pickup key or the GPickup soft key This feature depends on support from a SIP server For many SIP servers group call pickup requires a group pickup code which can be configured on a phone or a per line basis Procedure Group call pickup can be configured using the ...

Page 259: ...ption Enables or disables the IP phone to display the GPickup soft key when the IP phone is in the pre dialing screen 0 Disabled 1 Enabled Web User Interface Features Call Pickup Group Call Pickup Phone User Interface None account X group_pickup_code String within 32 characters Blank Description Configures the group pickup code for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges fr...

Page 260: ...ver that configured on a phone basis Web User Interface Features Call Pickup Group Call Pickup Code Phone User Interface None Group Call Pickup Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 549 Parameters Permitted Values Default linekey X type programablekey X type 23 Refer to the following content Description Configures a DSS key as a gr...

Page 261: ... of the line key 1 12 is 15 and the default value of the line key 13 15 is 0 For SIP T41P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 15 is 0 For SIP T27P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 For programable keys For SIP T48...

Page 262: ...tch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 13 the default value is 0 NA For SIP T29G T27P IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory W...

Page 263: ...ce Menu Features DSS Keys Line Key X Type linekey X line programablekey X line Refer to the following content 1 16 for lines 1 16 1 for programable key Description Configures the desired line to apply the group call pickup key For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges ...

Page 264: ...ription Configures the group call pickup feature code For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 For programable keys X 1 10 12 14 for SIP T48G T46G X 1 10 13 for SIP T42G T41P X 1 14 for SIP T29G T27P X 1...

Page 265: ...t the desired line from the pull down list of Line 6 Click Confirm to accept the change To configure group call pickup feature on a phone basis via web user interface 1 Click on Features Call Pickup 2 Select the desired value from the pull down list of Group Call Pickup 3 Enter the group call pickup code in the Group Call Pickup Code field 4 Click Confirm to accept the change To configure the grou...

Page 266: ...key to select the desired line from the Account ID field 6 Optional Enter the string that will appear on the LCD screen in the Label field 7 Enter the group call pickup code in the Value field 8 Press the Save soft key to accept the change Call pickup is implemented through SIP signals on some specific servers IP phones support picking up incoming calls via a NOTIFY message with dialog info event ...

Page 267: ...locally Configuration File MAC cfg Configure dialog info call pickup Parameter account X dialoginfo_callpickup Local Web User Interface Configure dialog info call pickup on the IP phone Navigate to http phoneIPAddress servlet p account adv q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X dialoginfo_callpickup 0 or 1 0 Description Enables or disables ...

Page 268: ... Call Pickup Phone User Interface None To configure dialog info call pickup via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of Dialog Info Call Pickup 5 Click Confirm to accept the change ReCall also known as last call return allows users to place a call back to the last...

Page 269: ... Configuring DSS Key on page 549 Parameter Permitted Values Default linekey X type programablekey X type 7 Refer to the following content Description Configures a DSS key as a recall key on the IP phone The digit 7 stands for the key type ReCall For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for...

Page 270: ...e line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 For programable keys For SIP T48G T46G IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default v...

Page 271: ...alue is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 11 the default value is 0 NA When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward For SIP T...

Page 272: ...s Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select Key Event from the Type field 4 Press or or the Switch soft key to select ReCall from the Key Type field 5 Optional Enter the string that will appear on the LCD screen in the Label field 6 Press the Save soft key to accept the change Call park allows users to park a call on a special extension and the...

Page 273: ...e following content Description Configures a DSS key as a call park key on the IP phone The digit 10 stands for the key type Call Park X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example linekey 1 type 10 Default For SIP...

Page 274: ...phones The default value is 15 Web User Interface DSSKey Line key Type Phone User Interface Menu Features DSS Keys Line Key X Type linekey X line Refer to the following content 1 16 correspond to the lines 1 16 Description Configures the desired line to apply the call park key X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X range...

Page 275: ...m 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example linekey 1 value 88 Web User Interface DSSKey Line key Value Phone User Interface Menu Features DSS Keys Line Key X Value To configure a call park key via web user interface 1 Click on DSSKey Line Key 2 In the desired DSS key field select Call Park from th...

Page 276: ...e change Calling Line Identification Presentation CLIP allows IP phones to display the caller identity derived from a SIP header contained in the INVITE message when receiving an incoming call IP phones support deriving caller identity from three types of SIP header From P Asserted Identity and Remote Party ID Identity presentation is based on the identity in the relevant SIP header If the caller ...

Page 277: ...PAI Derives the name and number of the caller from the PAI header If the server does not send the PAI header displays anonymity on the callee s phone 2 PAI FROM Derives the name and number of the caller from the PAI header preferentially If the server does not send the PAI header derives from the From header 3 RPID PAI FROM 4 PAI RPID FROM 5 RPID FROM X ranges from 1 to 16 for SIP T48G T46G T29G X...

Page 278: ...he callee as described in RFC 4916 Connected line identification presentation is also known as Called line identification presentation In some cases the remote party will be different from the called line identification presentation due to call diversion If the callee already exists in the local directory the local contact name assigned to the callee should be preferentially displayed For more inf...

Page 279: ...he identity in the From header X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None DTMF Dual Tone Multi frequency better known as touch tone is used for telecommunication signaling over analog telephone lines ...

Page 280: ...ad type for RTP Event packets is configurable IP phones default to 101 for the payload type which use the definition to negotiate with the other end during call establishment The RTP Event packet contains 4 bytes The 4 bytes are distributed over several fields denoted as Event End bit R bit Volume and Duration If the End bit is set to 1 the packet contains the end of the DTMF event You can configu...

Page 281: ...00xx cfg Configure the number of times for the IP phone to send the end RTP Event packet Parameter features dtmf repetition Configure the frequency level of DTMF digits Parameter features dtmf volume Local Web User Interface Configure the method of transmitting DTMF digits and the payload type Navigate to http phoneIPAddress servl et p account adv q load ac c 0 Configure the number of times for th...

Page 282: ...it is set to 3 RFC2833 SIP INFO DTMF digits are transmitted by RTP Events compliant to RFC 2833 and the SIP INFO messages X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced DTMF Type Phone User Interface None account X dtm...

Page 283: ...G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced DTMF Info Type Phone User Interface None features dtmf repetition 1 2 or 3 3 Description Configures the repetition times for the IP phone to send the end RTP EVENT packet during an active call Web User Interfa...

Page 284: ...ccount from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of DTMF Type 5 If SIP INFO or RFC2833 SIP INFO is selected select the desired value from the pull down list of DTMF Info Type 6 Enter the desired value in the DTMF Payload Type 96 127 field 7 Click Confirm to accept the change To configure the number of times to send the end RTP Event p...

Page 285: ...ay defines whether to display the DTMF digits for a short period of time before displaying as Procedure Configuration changes can be performed using the configuration files or locally Configuration File y0000000000xx cfg Configure suppress DTMF display and suppress DTMF display delay Parameters features dtmf hide features dtmf hide_delay Local Web User Interface Configure suppress DTMF display and...

Page 286: ... DTMF Display Phone User Interface None features dtmf hide_delay 0 or 1 0 Description Enables or disables the IP phone to display the DTMF digits for a short period before displaying asterisks during an active call 0 Disabled 1 Enabled Note It works only if the parameter features dtmf hide is set to 1 Enabled Web User Interface Features General Information Suppress DTMF Display Delay Phone User In...

Page 287: ...phone sends specified DTMF digits to the server for transferring calls to third parties Procedure Configuration changes can be performed using the configuration files or locally Configuration File y0000000000xx cfg Configure transfer via DTMF Parameters features dtmf replace_tran features dtmf transfer Local Web User Interface Configure transfer via DTMF Navigate to http phoneIPAddress servl et p ...

Page 288: ...d DTMF digits to the server for completing call transfer when pressing the Transfer Tran soft key or TRAN TRANSFER key during a call Web User Interface Features General Information DTMF Replace Tran Phone User Interface None features dtmf transfer String within 32 characters Blank Description Configures the DTMF digits to be transmitted to perform call transfer Valid values are 0 9 and A D Example...

Page 289: ... a SIP server Intercom is a useful feature in office environments to quickly connect with an operator or secretary Users can press an intercom key to automatically initiate an outgoing intercom call with a remote extension Procedure Intercom key can be configured using the configuration files or locally Configuration File y0000000000xx cfg Assign an intercom key Parameters linekey X type linekey X...

Page 290: ...1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example linekey 1 type 14 Default For SIP T48G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 29 is 0 For SIP T46G T29G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 ...

Page 291: ...ges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Permitted Values 1 to 16 for SIP T48G T46G T29G 1 to 12 for SIP T42G 1 to 6 for SIP T41P T27P 1 to 3 for SIP T23P G 1 to 2 for SIP T21 P E2 1 Line 1 2 Line 2 16 Line 16 Example line...

Page 292: ... Phone User Interface Menu Features DSS Keys Line Key X Value To configure an intercom key via web user interface 1 Click on DSSKey Line Key 2 In the desired DSS key field select Intercom from the pull down list of Type 3 Enter the remote extension number in the Value field 4 Optional Enter the string that will appear on the LCD screen in the Label field 5 Select the desired line from the pull dow...

Page 293: ...hone to play a warning tone before answering an intercom call Intercom Barge Intercom Barge allows the IP phone to automatically answer an incoming intercom call while an active call is in progress The active call will be placed on hold If you disable this feature the IP phone will handle an incoming intercom call like a waiting call while there is already an active call on the IP phone Procedure ...

Page 294: ...will automatically answer an incoming intercom call Web User Interface Features Intercom Accept Intercom Phone User Interface Menu Features Intercom Accept Intercom features intercom mute 0 or 1 0 Description Enables or disables the IP phone to mute the microphone when answering an intercom call 0 Disabled 1 Enabled If it is set to 1 Enabled the microphone is muted for intercom calls and then the ...

Page 295: ...ncoming intercom call while there is already an active call on the IP phone 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone will handle an incoming intercom call like a waiting call while there is already an active call on the IP phone If it is set to 1 Enabled the IP phone will automatically answer the intercom call while there is already an active call on the IP phone and place the ...

Page 296: ...om Mute Intercom Tone and Intercom Barge 3 Click Confirm to accept the change To configure intercom via phone user interface 1 Press Menu Features Intercom 2 Press or or the Switch soft key to select the desired values from the Accept Intercom Intercom Mute Intercom Tone and Intercom Barge fields 3 Press the Save soft key to accept the change ...

Page 297: ...e Phone Book LDAP Busy Lamp Field BLF List Hide Features Access Code Automatic Call Distribution Message Waiting Indicator Multicast Paging Call Recording Hot Desking Action URL Action URI Server Redundancy Static DNS Cache LLDP CDP VLAN VPN Voice Quality Monitoring Quality of Service Network Address Translation 802 1X Authentication TR 069 Device Management IPv6 Support ...

Page 298: ...ellcore drN N 1 2 3 4 or 5 ring tone if the parameter features alert_info_tone is set to 1 or play the corresponding local ring tone RingN wav in about ten seconds if the parameter features alert_info_tone is set to 0 Example Alert Info http 127 0 0 1 Bellcore dr1 The following table identifies the different Bellcore ring tone patterns and cadences These ring tones are designed for the BroadWorks ...

Page 299: ...00 550 Note When the Alter Info header contains the keyword ringtone N or MyMolodyN the IP phone will play the corresponding local ring tone RingN wav or play the first local ring tone Ring1 wav in about ten seconds if N is greater than 10 or less than 1 Example Alert Info ringtone 2 Alert Info MyMelody2 The following table identifies the corresponding local ring tone Value of N Ring Tone 1 Ring1 ...

Page 300: ... http 192 168 0 12 8080 Custom wav When the Alert Info header contains an info text the IP phone will map the text with the internal ringer text preconfigured on the IP phone and then play the ring tone associated with the internal ringer text If no internal ringer text maps the IP phone will play the preconfigured local ring tone in about ten seconds Example Alert Info info family x line id 0 Aut...

Page 301: ...l Web User Interface Configure distinctive ring tones Navigate to http phoneIPAddress servl et p account adv q load ac c 0 Configure the internal ringer text and internal ringer file Navigate to http phoneIPAddress servl et p settings ring q load Details of Configuration Parameters Parameters Permitted Values Default account X alert_info_url_enable 0 or 1 1 Description Enables or disables the IP p...

Page 302: ...1 Enabled Web User Interface None Phone User Interface None distinctive_ring_tones alert_info X text X ranges from 1 to 10 String within 32 characters Blank Description Configures the internal ringer text to map the keywords contained in the Alert Info header Example distinctive_ring_tones alert_info 1 text Family Web User Interface Settings Ring Internal Ringer Text Phone User Interface None dist...

Page 303: ...10 Splash wav Web User Interface Settings Ring Internal Ringer File Phone User Interface None To configure distinctive ring tones via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of Distinctive Ring Tones 5 Click Confirm to accept the change ...

Page 304: ... for each text from the pull down lists of Internal Ringer File 4 Click Confirm to accept the change When receiving a message the IP phone will play a warning tone You can customize tones or select specialized tone sets vary from country to country to indicate different conditions of the IP phone The default tones used on IP phones are the US tone sets Available tone sets for IP phones Australia A...

Page 305: ...rd on IP phones for the following conditions Condition Description Dial When in the pre dialing interface Ring Back Ring back tone Busy When the callee is busy Congestion When the network is congested Call Waiting Call waiting tone Dial Recall When receiving a call back Info When receiving a special message Stutter When receiving a voice mail Message When receiving a text message Auto Answer When ...

Page 306: ...r Local Web User Interface Configure the tones for the IP phone Navigate to http phoneIPAddress servl et p settings tones q load Details of Configuration Parameters Parameters Permitted Values Default voice tone country Refer to the following content Custom Description Configures the country tone for the IP phone Permitted Values Custom Australia Austria Brazil Belgium Chile China Czech Czech ETSI...

Page 307: ...figure at most eight different tones for one condition and separate them by commas e g 250 200 0 1000 200 300 500 600 700 800 1000 2000 If you want the IP phone to play tones once add an exclamation mark before tones e g 250 200 0 1000 200 300 500 600 700 800 1000 2000 Note It works only if the parameter voice tone country is set to Custom Web User Interface Settings Tones Dial Phone User Interfac...

Page 308: ...n Customizes the tone when the network is congested The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the parameter voice tone country is set to Custom Web User Interface Settings Tones Congestion Phone User Interface None voice tone callwaiting String Blank Description Customizes the call waiting tone The value ...

Page 309: ...n for example the number you are calling is not in service The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the parameter voice tone country is set to Custom Web User Interface Settings Tones Info Phone User Interface None voice tone stutter String Blank Description Customizes the tone when the IP phone receives...

Page 310: ...et to Custom Web User Interface Settings Tones Message Phone User Interface None voice tone autoanswer String Blank Description Customizes the warning tone for auto answer The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the parameter voice tone country is set to Custom Web User Interface Settings Tones Auto Ans...

Page 311: ...nformation how to customize a remote phone book refer to Remote XML Phone Book on page 520 Incoming Outgoing Call Lookup allows IP phones to search the entry names from the remote phone book for incoming outgoing calls Update Time Interval specifies how often IP phones refresh the local cache of the remote phone book Procedure Remote phone book can be configured using the configuration files or lo...

Page 312: ...ote q load Specify whether to query the entry name from the remote phone book for outgoing incoming calls Specify how often the IP phone refreshes the local cache of the remote phone book Navigate to http phoneIPAddress servlet p cont acts remote q load Details of Configuration Parameters Parameters Permitted Values Default remote_phonebook data X url X ranges from 1 to 5 URL within 511 characters...

Page 313: ...emote Phone Book is displayed on the LCD screen at the path Menu Directory Example remote_phonebook display_name Remote Phone Book Note It is not applicable to SIP T42G T41P IP phones Web User Interface None Phone User Interface None features remote_phonebook enable 0 or 1 0 Description Enables or disables the IP phone to perform a remote phone book search for an incoming or outgoing call and disp...

Page 314: ...ser Interface Directory Remote Phone Book Update Time Interval Seconds Phone User Interface None features remote_phonebook enter_update_enable 0 or 1 0 Description Enables or disables the IP phone to refresh the local cache of the remote phone book at a time when accessing the remote phone book 0 Disabled 1 Enabled Web User Interface None Phone User Interface None To specify access URL of the remo...

Page 315: ...ive Directory Application Mode ADAM The biggest plus for LDAP is that users can access the central LDAP directory of the corporation using IP phones Therefore they do not have to maintain the directory locally Users can search and dial out from the LDAP directory and save LDAP entries to the local directory LDAP entries displayed on the IP phone are read only which cannot be added edited or delete...

Page 316: ...Company or organization name telephoneNumber Office phone number mobile mobilephoneNumber Mobile or cellular phone number ipPhone IPphoneNumber Home phone number For more information on LDAP refer to LDAP Phonebook on Yealink IP Phones available online http www yealink com DocumentDownload aspx CateId 142 flag 142 Procedure LDAP can be configured using the configuration files or locally Configurat...

Page 317: ...y Navigate to http phoneIPAddress servlet p dsskey q loa d model 0 Phone User Interface Assign an LDAP key Details of Configuration Parameters Parameters Permitted Values Default ldap enable 0 or 1 0 Description Enables or disables LDAP feature on the IP phone 0 Disabled 1 Enabled Web User Interface Directory LDAP Enable LDAP Phone User Interface None ldap name_filter String within 99 characters B...

Page 318: ...r stands for any character The symbol in the filter stands for the entering string used as the prefix of the filter condition Example ldap number_filter telephoneNumber mobile ipPhone When the number prefix of the telephoneNumber mobile or ipPhone of the contact record matches the search criteria the record will be displayed on the LCD screen Web User Interface Directory LDAP LDAP Number Filter Ph...

Page 319: ...er Interface None ldap port Integer from 1 to 65535 389 Description Configures the port of the LDAP server Example ldap port 389 Web User Interface Directory LDAP Port Phone User Interface None ldap base String within 99 characters Blank Description Configures the LDAP search base which corresponds to the location of the LDAP phone book from which the LDAP search request begins The search base nar...

Page 320: ...ription Configures the password to login the LDAP server This parameter can be left blank in case the server allows anonymous to login Otherwise you will need to provide the password to login the LDAP server Example ldap password secret Web User Interface Directory LDAP Password Phone User Interface None ldap max_hits Integer from 1 to 32000 50 Description Configures the maximum number of search r...

Page 321: ...ributes Phone User Interface None ldap numb_attr String within 99 characters Blank Description Configures the number attributes of each record to be returned by the LDAP server You can configure multiple number attributes separated by spaces Example ldap numb_attr telephoneNumber mobile ipPhone Web User Interface Directory LDAP LDAP Number Attributes Phone User Interface None ldap display_name Str...

Page 322: ... LDAP server Web User Interface Directory LDAP Protocol Phone User Interface None ldap call_in_lookup 0 or 1 0 Description Enables or disables the IP phone to perform an LDAP search when receiving an incoming call 0 Disabled 1 Enabled Web User Interface Directory LDAP LDAP Lookup For Incoming Call Phone User Interface None ldap call_out_lookup 0 or 1 1 Description Enables or disables the IP phone ...

Page 323: ...Key on page 549 Parameters Permitted Values Default linekey X type programablekey X type 38 Refer to the following content Description Configures a DSS key as an LDAP key on the IP phone The digit 38 stands for the key type LDAP For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X range...

Page 324: ...7 15 is 0 For SIP T27P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 For programable keys For SIP T48G T46G IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X ...

Page 325: ...efault value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 11 the default value is 0 NA When X 12 the default value is 0 NA When...

Page 326: ...able Key Type Phone User Interface Menu Features DSS Keys Line Key X Type To configure LDAP via web user interface 1 Click on Directory LDAP 2 Enter the values in the corresponding fields 3 Select the desired values from the corresponding pull down lists 4 Click Confirm to accept the change To configure an LDAP key via web user interface 1 Click on DSSKey Line Keys or Programable Key 2 In the desi...

Page 327: ...ates that the user s phone is in use When the monitored user is idle the supervisor can press the BLF key to dial out the phone number When the monitored user receives an incoming call the supervisor can press the BLF key to pick up the call directly When the monitored user is in a call the supervisor can press the BLF key to interrupt and set up a conference call Visual Alert and Audio Alert for ...

Page 328: ...as a BLF key or a BLF List key and BLF LED Mode is set to 0 LED Status Description Solid green The monitored user is idle Fast flashing red 200ms The monitored user receives an incoming call Solid red The monitored user is dialing The monitored user is talking The monitored user s conversation is placed on hold This LED status requires server support Slow flashing red 1s The call is parked against...

Page 329: ...is parked against the monitored user s phone number Off The monitored user is idle The monitored user does not exist Line Key Expansion Module Key LED configured as a BLF key a BLF List key and BLF LED Mode is set to 3 LED Status Description Fast flashing green 200ms The monitored user receives an incoming call Solid red The monitored user is dialing The monitored user is talking The monitored use...

Page 330: ...inekey X value linekey X pickup_value Configure BLF LED mode Parameter features blf_led_mode Local Web User Interface Assign a BLF key Navigate to http phoneIPAddress servlet p ds skey q load model 0 Specify whether to use visual alert and audio alert for BLF pickup Navigate to http phoneIPAddress servlet p fe atures callpickup q load Configure BLF LED mode Navigate to http phoneIPAddress servlet ...

Page 331: ... None features pickup blf_audio_enable 0 or 1 0 Description Enables or disables the IP phone to play an audio alert when the monitored user receives an incoming call 0 Disabled 1 Enabled Web User Interface Features Call Pickup Audio Alert for BLF Pickup Phone User Interface None features blf_led_mode 0 1 2 or 3 0 Description Configures BLF LED mode and provides four kinds of definition for the BLF...

Page 332: ...3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example linekey 1 type 16 Default For SIP T48G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 29 is 0 For SIP T46G T29G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For SIP T42G IP phones The default value of the line key 1 12 is 15 and ...

Page 333: ...or SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Permitted Values 1 to 16 for SIP T48G T46G T29G 1 to 12 for SIP T42G 1 to 6 for SIP T41P T27P 1 to 3 for SIP T23P G 1 to 2 for SIP T21 P E2 1 Line 1 2 Line 2 16 Line 16 Example linekey 1 line 1 Web User Interface DSSKey Line Key Line ...

Page 334: ...figures the pickup code for BLF feature This parameter only applies to BLF feature X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example line 1 pickup_value 88 Web User Interface DSSKey Line Key Extension Phone User Interf...

Page 335: ... the change To configure visual alert and audio alert for BLF pickup via web user interface 1 Click on Features Call Pickup 2 Select the desired value from the pull down list of Visual Alert for BLF Pickup 3 Select the desired value from the pull down list of Audio Alert for BLF Pickup 4 Click Confirm to accept the change To configure BLF LED mode via web user interface 1 Click on Features General...

Page 336: ...hone number or extension you want to monitor in the Value field 7 Optional Enter the directed call pickup code in the Extension field 8 Press the Save soft key to accept the change Busy Lamp Field BLF List allows a list of specific extensions to be monitored for status changes It enables the monitoring phone to subscribe to a list of users and receive notifications of the status of monitored users...

Page 337: ...ameter phone_setting auto_blf_list_enable Configure the order of BLF list keys assigned automatically Parameter phone_setting blf_list_sequence_type Assign a BLF List key Parameters linekey X type linekey X line Local Web User Interface Configure BLF List http phoneIPAddress servlet p ac count adv q load acc 0 Assign a BLF List key Navigate to http phoneIPAddress servlet p ds skey q load model 0 P...

Page 338: ...e Account Advanced BLF List URI Phone User Interface None account X blf_list_code String within 32 characters Blank Description Configures the directed pickup code for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example account 1 blf_list_co...

Page 339: ...rs Blank Description Configures the call park retrieve code for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example account 1 blf_list_retrieve_call_parked_code 88 Web User Interface Account Advanced BLF List Retrieve Call Parked Code Phone ...

Page 340: ...Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 549 Parameters Permitted Values Default linekey X type 39 Refer to the following content Description Configures a DSS key as a BLF List key on the IP phone The digit 39 stands for the key type BLF List X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to...

Page 341: ...t value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 Web User Interface DSSKey Line Key Type Phone User Interface Menu Features DSS Keys Line Key X Type linekey X line Refer to the following content 1 16 correspond to the lines 1 16 Description Configures the desired line to apply the BLF List key X ranges fr...

Page 342: ...t ID To configure the BLF List settings via web user interface 1 Click on Account 2 Select the account e g account 1 from the pull down list of Account 3 Click on Advanced 4 Enter the BLF List URI in the BLF List URI field 5 Optional Enter the directed pickup code in the BLF List Code field 6 Optional Enter the barge in code in the BLF List Barge In Code field 7 Optional Enter the retrieve call pa...

Page 343: ...o display the feature identifier instead of the dialed feature access code automatically For example the dialed call park code will be replaced by the identifier Call Park when you park an active call The hide feature access codes feature is applicable to the following features Voice Mail Pick up Group Pick up Barge In Retrieve Call Park Group Park Procedure The hide feature access codes feature c...

Page 344: ...arameters Permitted Values Default features hide_feature_access_codes enable 0 or 1 0 Description Enables or disables the IP phone to display feature name instead of the feature access code when dialing and in talk 0 Disabled 1 Enabled Web User Interface Features General Information Hide Feature Access Codes Phone User Interface None To enable hide feature access codes feature via web user interfa...

Page 345: ... user logs into the ACD system the server monitors the IP phone status and then decides whether to assign an incoming call to the user s IP phone When the IP phone status is changed to unavailable the server stops distributing calls to the IP phone The IP phone will remain in the unavailable status until the user manually changes the IP phone status or the ACD auto available timer if configured ex...

Page 346: ... acd auto_available acd auto_available_timer Local Web User Interface Assign an ACD key Navigate to http phoneIPAddress servlet p dsskey model 1 q load li nepage 1 Configure ACD auto available timer Navigate to http phoneIPAddress servlet p features acd q load Phone User Interface Assign an ACD key Details of Configuration Parameters Parameters Permitted Values Default acd auto_available 0 or 1 0 ...

Page 347: ...0 120s Phone User Interface None account X acd enable 0 or 1 0 Description Enables or disables ACD feature for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None account X acd a...

Page 348: ...Configuring DSS Key on page 549 Details of Configuration Parameters Parameters Permitted Values Default linekey X type 42 Refer to the following content Description Configures a line key to be an ACD key on the IP phone The digit 42 stands for the key type ACD X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 fo...

Page 349: ...ne key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 Web User Interface DSSKey Line Key X Line KeyX Type Phone User Interface Menu Features DSS Keys Line Key X Type To configure an ACD key via web user interface 1 Click on DSSKey Line Key X 2 In the desired DSS key field select ACD from the pull down list of Type 3 Optional E...

Page 350: ...ges waiting in their mailbox without calling the mailbox IP phones support both audio and visual MWI when receiving new voice messages IP phones support both solicited and unsolicited MWI Unsolicited MWI is a server related feature The IP phone sends a SUBSCRIBE message to the server for message summary updates The server sends a message summary NOTIFY within the subscription dialog each time the ...

Page 351: ...ount X display_mwi enable Local Web User Interface Configure subscribe for MWI Configure subscribe MWI to voice mail Configure the presentation of audio and visual MWI Navigate to http phoneIPAddress servlet p account adv q load acc 0 Details of Configuration Parameters Parameters Permitted Values Default account X subscribe_mwi 0 or 1 0 Description Enables or disables the IP phone to subscribe th...

Page 352: ... T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 The IP phone is able to successfully refresh the SUBSCRIBE for message summary events before expiration of the SUBSCRIBE dialog Note It works only if the parameter account X subscribe_mwi is set to 1 Enabled Web User Interface Account Advanced MWI Subscription Period Seconds Phone User Interface None account X sub...

Page 353: ...X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Example voice_mail number 1 1234 Web User Interface Account Advanced Voice Mail Phone User Interface None account X display_mwi enable 0 or 1 1 Description Enables or disables the IP phone to support audio and visual MWI when receiving new voice messages 0 Disabled 1 Enabled Note It alw...

Page 354: ... MWI via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of Subscribe for MWI 5 Enter the period time in the MWI Subscription Period Seconds field 6 Click Confirm to accept the change To configure subscribe MWI to voice mail via web user interface 1 Click on Account 2 Select...

Page 355: ...ect the desired account from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of Voice Mail Display 5 Click Confirm to accept the change Multicast paging allows IP phones to send receive Real time Transport Protocol RTP streams to from the pre configured multicast address es without involving SIP signaling Up to 10 listening multicast addresses c...

Page 356: ...bers stop receiving it Procedure Configuration changes can be performed using the configuration files or locally Configuration File y0000000000xx cfg Specify a multicast codec for the IP phone to use for multicast RTP Parameter multicast codec Assign a multicast paging key Parameters linekey X type linekey X value Assign a paging list key Parameter linekey X type Configure the multicast IP address...

Page 357: ...Details of the Configuration Parameter Parameters Permitted Values Default multicast codec Refer to the following content G722 Description Configures the codec of multicast paging Permitted Values PCMU PCMA G729 G722 Example multicast codec G722 Web User Interface Features General Information Multicast Codec Phone User Interface None multicast paging_address X ip_address X ranges from 1 to 10 Stri...

Page 358: ... label Sales Web User Interface Directory Multicast IP Label Paging List Phone User Interface Menu Features Paging List Option Edit Label Multicast Paging Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 549 Parameters Permitted Values Default linekey X type 24 Refer to the following content Description Configures a DSS key as a multicast pag...

Page 359: ...lue of the line key 1 6 is 15 and the default value of the line key 7 15 is 0 For SIP T27P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 Web User Interface DSSKey Line Key Type Phone User Interface Menu Features DSS Keys Line Key X Type linekey X value String within 99 characters Bl...

Page 360: ...ekey X type 66 Refer to the following content Description Configures a DSS key as a paging list key on the IP phone The digit 66 stands for the key type Paging List For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P ...

Page 361: ...IP T48G T46G IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch Account Down When X 9 the default value is 3...

Page 362: ...When X 8 the default value is 52 Switch Account Down When X 9 the default value is 33 Status When X 10 the default value is 0 NA When X 11 the default value is 0 NA When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward For SIP T23P T23G T21 P E2 IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory W...

Page 363: ...addresses range from 224 0 0 0 to 239 255 255 255 4 Optional Enter the string that will appear on the LCD screen in the Label field 5 Click Confirm to accept the change To configure a paging list key via web user interface 1 Click on DSSKey Line Key or Programable Key 2 In the desired DSS key field select Paging List from the pull down list of Type 3 Optional Enter the string that will appear on t...

Page 364: ...dec 3 Click Confirm to accept the change To configure two sending multicast addresses via web user interface 1 Click on Directory Multicast IP 2 Enter the sending multicast address and port number in the Paging Address field 3 Enter the label in the Label field The label will appear on the LCD screen when sending the RTP multicast ...

Page 365: ... receive an RTP stream from the pre configured multicast address es without involving SIP signaling and can handle the incoming multicast paging calls differently depending on the configurations of Paging Barge and Paging Priority Active Paging Barge This parameter defines the priority of the voice call in progress and decides how the IP phone handles the incoming multicast paging calls when there...

Page 366: ...multicast address Configure Paging Barge and Paging Priority Active features Navigate to http phoneIPAddress servlet p c ontacts multicastIP q load Details of Configuration Parameters Parameters Permitted Values Default multicast listen_address X ip_address X ranges from 1 to 10 IP address port Blank Description Configures the multicast address and port number that the IP phone listens to Example ...

Page 367: ... phone 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will answer the incoming multicast paging call with a higher priority and ignore that with a lower priority Web User Interface Directory Multicast IP Paging Priority Active Phone User Interface None multicast receive_priority priority Integer from 0 to 10 10 Description Configures the priority of multicast paging calls 1 is the hig...

Page 368: ...n the Label field The label will appear on the LCD screen when receiving the RTP multicast 4 Click Confirm to accept the change To configure paging barge and paging priority active features via web user interface 1 Click on Directory Multicast IP 2 Select the desired value from the pull down list of Paging Barge 3 Select the desired value from the pull down list of Paging Priority Active 4 Click C...

Page 369: ...time during a call the IP phone sends a SIP INFO message to the server with the specific header Record on and then the recording starts Example of a SIP INFO message Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK1870385345 From 1009 sip 1009 10 3 5 199 5060 tag 1385842459 To sip 1006 10 3 5 199 5060 tag 2383911905 Call ID 0_1289812066 10 3 20 14 CSeq 2 INFO Contact sip 1009 10 3 20 14 5060 Max For...

Page 370: ...espond with a 200 OK message Example of a 200 OK message YealinkIPPhoneText Title Title Text The recording session is successfully started Text YealinkIPPhoneText If the recording fails for some reasons for example the recording box is full the server will respond with a 200 OK message Example of a 200 OK message YealinkIPPhoneText Title Title Text Probably the recording box is full Text YealinkIP...

Page 371: ... q load m odel 0 Phone User Interface Assign a record key and URL record key Record Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 549 Parameters Permitted Values Default linekey X type 25 Refer to the following content Description Configures a DSS key as a record key on the IP phone The digit 25 stands for the key type Record X ranges from...

Page 372: ...is 0 For SIP T41P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 15 is 0 For SIP T27P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 Web User Interface DSSKey Line Key Type Phone User Interface Menu Features DSS Keys Line Key X Type URL ...

Page 373: ...IP phones The default value of the line key 1 12 is 15 and the default value of the line key 13 15 is 0 For SIP T41P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 15 is 0 For SIP T27P IP phones The default value of the line key 1 6 is 15 and the default value of the line key 7 21 is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 Web U...

Page 374: ...User Interface Menu Features DSS Keys Line Key X Value To configure a record key via web user interface 1 Click on DSSKey Line Key 2 In the desired DSS key field select Record from the pull down list of Type 3 Optional Enter the string that will appear on the LCD screen in the Label field 4 Click Confirm to accept the change To configure a URL record key via web user interface 1 Click on DSSKey Li...

Page 375: ...ct URL Record from the Type field 4 Optional Enter the string that will appear on the LCD screen in the Label field 5 Enter the URL in the Value field 6 Press the Save soft key to accept the change Hot desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee A primary motivation for hot desking is cost reduction Hot deski...

Page 376: ... Configuring DSS Key on page 549 Parameters Permitted Values Default linekey X type programablekey X type 34 Refer to the following content Description Configures a DSS key as a hot desking key on the IP phone The digit 34 stands for the key type Hot Desking For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges fro...

Page 377: ...is 0 For SIP T23P T23G T21 P E2 IP phones The default value is 15 For programable keys For SIP T48G T46G IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Acc...

Page 378: ...e DSSKey Line Key Programable Key Type Phone User Interface Menu Features DSS Keys Line Key X Type To configure a hot desking key via web user interface 1 Click on DSSKey Line Key Programable Key SIP T42G T41P T27P T23P T23G T21 P E2 IP phones only support line keys 2 In the desired DSS key field select Hot Desking from the pull down list of Type 3 Optional Enter the string that will appear on the...

Page 379: ...fails to register an account Off Hook When the IP phone is off hook On Hook When the IP phone is on hook Incoming Call When the IP phone receives an incoming call Outgoing Call When the IP phone places a call Established When the IP phone establishes a call Terminated When the IP phone terminates a call Open DND When the IP phone enables the DND mode Close DND When the IP phone disables the DND mo...

Page 380: ...er Finished When the IP phone completes to transfer a call Transfer Failed When the IP phone fails to transfer a call Idle To Busy When the state of the IP phone changes from idle to busy Busy To Idle When the state of phone changes from busy to idle Autop Finish When the IP phone completes auto provisioning via power on An HTTP or HTTPS GET request may contain variable name and variable value sep...

Page 381: ... a call receives an incoming call or establishes a call local The SIP URI of the caller when the IP phone places a call The SIP URI of the callee when the IP phone receives an incoming call remote The SIP URI of the callee when the IP phone places a call The SIP URI of the caller when the IP phone receives an incoming call display_local The display name of the caller when the IP phone places a cal...

Page 382: ...ction_url busy_fwd_on action_url busy_fwd_off action_url no_answer_fwd_on action_url no_answer_fwd_off action_url transfer_call action_url blind_transfer_call action_url attended_transfer_call action_url hold action_url unhold action_url held action_url unheld action_url mute action_url unmute action_url missed_call action_url call_terminated action_url busy_to_idle action_url idle_to_busy action_...

Page 383: ...rs Blank Description Configures the action URL the IP phone sends after startup The value format is http s IP address of server help xml variable name variable value Valid variable values are mac ip model firmware active_url active_user active_host local remote display_local display_remote call_id Example action_url setup_completed http 192 168 0 20 help xml IP ip Web User Interface Features Actio...

Page 384: ...ion URL the IP phone sends after an account is unregistered Example action_url unregistered http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Unregistered Phone User Interface None action_url register_failed URL within 511 characters Blank Description Configures the action URL the IP phone sends after a register failed Example action_url register_failed http 192 168 0 20 help...

Page 385: ...p xml IP ip Web User Interface Features Action URL On Hook Phone User Interface None action_url incoming_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when receiving an incoming call Example action_url incoming_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Incoming Call Phone User Interface None action_url outgoing_call...

Page 386: ...nterface Features Action URL Established Phone User Interface None action_url dnd_on URL within 511 characters Blank Description Configures the action URL the IP phone sends when DND feature is enabled Example action_url dnd_on http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Open DND Phone User Interface None action_url dnd_off URL within 511 characters Blank Description Co...

Page 387: ...always_fwd_off URL within 511 characters Blank Description Configures the action URL the IP phone sends when always forward feature is disabled Example action_url always_fwd_off http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Close Always Forward Phone User Interface None action_url busy_fwd_on URL within 511 characters Blank Description Configures the action URL the IP pho...

Page 388: ...swer_fwd_on URL within 511 characters Blank Description Configures the action URL the IP phone sends when no answer forward feature is enabled Example action_url no_answer_fwd_on http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Open NoAnswer Forward Phone User Interface None action_url no_answer_fwd_off URL within 511 characters Blank Description Configures the action URL th...

Page 389: ...Description Configures the action URL the IP phone sends when performing a blind transfer Example action_url blind_transfer_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Blind Transfer Phone User Interface None action_url attended_transfer_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when performing an attended semi at...

Page 390: ...res the action URL the IP phone sends when a call being hold is resumed Example action_url unhold http 192 168 0 20 help xml IP ip Web User Interface Features Action URL UnHold Phone User Interface None action_url held URL within 511 characters Blank Description Configures the action URL the IP phone sends when a call is held Example action_url held http 192 168 0 20 help xml IP ip Web User Interf...

Page 391: ...terface Features Action URL Mute Phone User Interface None action_url unmute URL within 511 characters Blank Description Configures the action URL the IP phone sends when un muting a call Example action_url unmute http 192 168 0 20 help xml IP ip Web User Interface Features Action URL UnMute Phone User Interface None action_url missed_call URL within 511 characters Blank Description Configures the...

Page 392: ...n_url busy_to_idle URL within 511 characters Blank Description Configures the action URL the IP phone sends when changing the state of the IP phone from busy to idle Example action_url busy_to_idle http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Busy To Idle Phone User Interface None action_url idle_to_busy URL within 511 characters Blank Description Configures the action U...

Page 393: ...g_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when forwarding an incoming call Example action_url forward_incoming_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Forward Incoming Call Phone User Interface None action_url reject_incoming_call URL within 511 characters Blank Description Configures the action URL the IP p...

Page 394: ...nterface None action_url transfer_finished URL within 511 characters Blank Description Configures the action URL the IP phone sends when completing a call transfer Example action_url transfer_finished http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Transfer Finished Phone User Interface None action_url transfer_failed URL within 511 characters Blank Description Configures t...

Page 395: ...l IP ip Web User Interface Features Action URL Autop Finish Phone User Interface None To configure action URL via web user interface 1 Click on Features Action URL 2 Enter the action URLs in the corresponding fields 3 Click Confirm to accept the change Opposite to action URL action URI allows IP phones to interact with web server application by receiving and handling an HTTP or HTTPS GET request W...

Page 396: ...volume MUTE Mute a call F_HOLD Place an active call on hold X Cancel actions or reject incoming calls or mute or un mute calls 0 9 POUND Press the keypad 0 9 or L1 LX Press the line keys for SIP T48G X 29 for SIP T46G T29G X 27 for SIP T42G T41P X 15 for SIP T27P X 21 for SIP T23P G X 3 for SIP T21 P E2 X 2 F1 F4 Press the soft keys MSG Press the MESSAGE key HEADSET Press the HEADSET key RD Press ...

Page 397: ...sted IP address for action URI When the IP phone receives a GET request from the trusted IP address for the first time the LCD screen prompts the message Allow Remote Control You can specify one or more trusted IP addresses on the IP phone or configure the IP phone to receive and handle the URI from any IP address You can use action URI feature to capture the phone s current screen Procedure Speci...

Page 398: ...ddresses multiple IP addresses are separated by commas For continuous IP addresses the format likes and the stands for the values 0 255 For example 10 10 stands for the IP addresses that range from 10 10 0 0 to 10 10 255 255 If left blank the IP phone will reject any HTTP GET request If it is set to any the IP phone will accept and handle HTTP GET requests from any IP address Example features acti...

Page 399: ...e screen display first and then download the image which is saved as a JPG file and named with the phone model and the capture time to the local system Before capturing the phone s current screen ensure that the IP address of the computer is included in the trusted IP address for Action URI on the phone When you capture the screen display the IP phone may prompt you to enter the user name and pass...

Page 400: ...en You can save the image to your local system Else the browser will display an image showing the phone s current screen directly You can save the image to your local system Note Server redundancy is often required in VoIP deployments to ensure continuity of phone service for events where the server needs to be taken offline for maintenance the server fails or the connection between the IP phone a...

Page 401: ...tive example of how an IP phone may be configured is shown as below In the example server redundancy for fallback and failover purposes is deployed Two separate SIP servers a working server and a fallback server are configured for per line registration Working Server Server 1 is configured with the domain name of the working server For example yealink pbx com DNS mechanism is used such that the wo...

Page 402: ...er conditions When the primary server registration is unavailable the secondary server will serve as the working server For more information on server redundancy refer to Server Redundancy on Yealink IP Phones available online http www yealink com DocumentDownload aspx CateId 142 flag 142 Procedure Server redundancy can be configured using the configuration files or locally Configuration File MAC ...

Page 403: ... sip_server 1 address yealink pbx com Web User Interface Account Register SIP Server Y Server Host Phone User Interface None account X sip_server Y port X ranges from 1 to 16 Y ranges from 1 to 2 Integer from 0 to 65535 5060 Description Configures the port of the SIP server Y for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP ...

Page 404: ...ount X sip_server Y retry_counts X ranges from 1 to 16 Y ranges from 1 to 2 Integer from 0 to 20 3 Description Configures the retry times for the IP phone to resend requests when the SIP server Y is unavailable or there is no response from the SIP server Y for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges f...

Page 405: ... only applicable to the Successive Registration mode X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None account X sip_server Y failback_mode X ranges from 1 to 16 Y ranges from 1 to 2 0 1 2 or 3 0 Description...

Page 406: ...m 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None account X sip_server Y failback_timeout X ranges from 1 to 16 Y ranges from 1 to 2 0 60 to 65535 3600 Description Configures the time in seconds for the phone to retry to send requests to the primary server after failing over to the current working server when the parameter account X sip_server Y failback_mode is set to 3 ...

Page 407: ...P T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface None Phone User Interface None To configure server redundancy for fallback purpose via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Configure regist...

Page 408: ...ver purpose via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Configure registration parameters of the selected account in the corresponding fields 4 Configure parameters of the SIP server 1 or SIP server 2 in the corresponding fields You must set the port of SIP server to 0 for NAPTR SRV and A queries 5 Select DNS NAPTR from the p...

Page 409: ... details the procedures of DNS query for the IP phone to resolve the domain name e g yealink pbx com of working server into the IP address port and transport protocol NAPTR Naming Authority Pointer First the IP phone sends NAPTR query to get the NAPTR pointer and transport protocol Example of NAPTR records order pref flags service regexp replacement IN NAPTR 90 50 s SIP D2T _sip _tcp yealink pbx c...

Page 410: ...V 0 1 5060 server1 yealink pbx com IN SRV 0 2 5060 server2 yealink pbx com Parameters are explained in the following table Parameter Description Priority Specify preferential treatment for the specific host entry Lower priority is more preferred Weight When priorities are equal weight is used to differentiate the preference The preference is from highest to lowest Keep the same to load balance Por...

Page 411: ... by SIP signaling failure SIP signaling failure depends on the SIP protocol being used as described below If TCP is used then the signaling fails if the connection or the send fails If UDP is used then the signaling fails if ICMP is detected or if the signal times out If the signaling has been attempted through all servers in the list and this is the last server then the signaling fails after the ...

Page 412: ...for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Register SIP Server 1 2 Transport Phone User Interface None account X naptr_build 0 or 1 0 Description Configures the way of SRV query for the IP phone to be performed when no result is returned from NA...

Page 413: ... DNS query to resolve the domain name from the DNS server If the DNS query returns no results for the domain name or the returned record cannot be contacted the values in the static DNS cache if configured are used when their configured time intervals are not elapsed If the configured time interval is elapsed the IP phone will attempt to perform a DNS query again If the DNS query returns a result ...

Page 414: ...che_naptr X ttl dns_cache_srv X name dns_cache_srv X port dns_cache_srv X priority dns_cache_srv X target dns_cache_srv X weight dns_cache_srv X ttl dns_cache_a X name dns_cache_a X ip dns_cache_a X ttl MAC cfg Configure the IP phone whether to cache the additional DNS records Parameter account X dns_cache_type Configure the IP phone whether to use static DNS cache preferentially Parameter account...

Page 415: ...Always s for SIP which means to do an SRV lookup on whatever is in the replacement field S Do an SRV lookup next A Do an A lookup next U No need to do a DNS query next P Service customized by the user Example dns_cache_naptr 1 flags S Web User Interface None Phone User Interface None dns_cache_naptr X order X ranges from 1 to 12 Integer from 0 to 65535 0 Description Configures the order of NAPTR r...

Page 416: ...ache_naptr X replace X ranges from 1 to 12 Domain name Blank Description Configures a domain name to be used for the next SRV query in NAPTR record X Example dns_cache_naptr 1 replace _sip _tcp yealink pbx com Web User Interface None Phone User Interface None dns_cache_naptr X service X ranges from 1 to 12 String within 32 characters Blank Description Configures the transport protocol available fo...

Page 417: ...ted again Example dns_cache_naptr 1 ttl 3600 Web User Interface None Phone User Interface None dns_cache_srv X name X ranges from 1 to 12 Domain name Blank Description Configures the domain name in SRV record X Example dns_cache_srv 1 name _sip _tcp yealink pbx com Web User Interface None Phone User Interface None dns_cache_srv X port X ranges from 1 to 12 Integer from 0 to 65535 0 Description Con...

Page 418: ...che_srv X target X ranges from 1 to 12 Domain name Blank Description Configures the domain name of the target host for an A query in SRV record X Example dns_cache_srv 1 target server1 yealink pbx com Web User Interface None Phone User Interface None dns_cache_srv X weight X ranges from 1 to 12 Domain name 0 Description Configures the weight of the target host in SRV record X When priorities are e...

Page 419: ...e_srv 1 ttl 3600 Web User Interface None Phone User Interface None dns_cache_a X name X ranges from 1 to 12 Domain name Blank Description Configures the domain name in A record X Example dns_cache_a 1 name yealink pbx com Web User Interface None Phone User Interface None dns_cache_a X ip X ranges from 1 to 12 IP address Blank Description Configures the IP address that the domain name in A record X...

Page 420: ...ache for domain name resolution of the SIP server and caches the additional DNS records for account X 0 Perform real time DNS query rather than using DNS cache 1 Use DNS cache but do not cache the additional DNS records 2 Use DNS cache and cache the additional DNS records X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges...

Page 421: ... LLDP transmits information as packets called LLDP Data Units LLDPDUs An LLDPDU consists of a set of Type Length Value TLV elements each of which contains a particular type of information about the device or the port transmitting it LLDP MED Media Endpoint Discovery LLDP MED is published by the Telecommunications Industry Association TIA It is an extension to LLDP that operates between endpoint de...

Page 422: ...bilities The supported and enabled capabilities of the IP phone The supported capability is Telephone The enabled capability is Telephone by default Port Description Description of port that sends data unit The default value is WAN PORT IEEE Std 802 3 Organizationally Specific TLV MAC PHY Configuration Status Duplex and bit rate settings of the IP phone The Auto Negotiation is supported and enable...

Page 423: ...he IP phone Inventory Serial Number Serial number of the IP phone Inventory Manufacturer Name Manufacturer name of the IP phone The default value is yealink Inventory Model Name Model name of the IP phone Asset ID Assertion identifier of the IP phone Procedure LLDP can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure LLDP Parameters network lldp...

Page 424: ...d admin Network LLDP LLDP Status network lldp packet_interval Integer from 1 to 3600 60 Description Configures the interval in seconds for the IP phone to send the LLDP request Note If you change this parameter the IP phone will reboot to make the change take effect It works only if the parameter network lldp enable is set to 1 Enabled Web User Interface Network Advanced LLDP Packet Interval 1 360...

Page 425: ...LDP Status field 3 Enter the priority value 1 3600s in the Packet Interval field 4 Press the Save soft key to accept the change The IP phone reboots automatically to make settings effective after a period of time CDP Cisco Discovery Protocol allows IP phones to receive and or transmit device related information from to directly connected devices on the network that are also using the protocol and ...

Page 426: ... Network Advanced CDP Active Phone User Interface Menu Settings Advanced Settings default password admin Network CDP CDP Status network cdp packet_interval Integer from 1 to 3600 60 Description Configures the interval in seconds for the IP phone to send the CDP request Note If you change this parameter the IP phone will reboot to make the change take effect It works only if the parameter network c...

Page 427: ...utomatically to make settings effective after a period of time VLAN Virtual Local Area Network is used to logically divide a physical network into several broadcast domains VLAN membership can be configured through software instead of physically relocating devices or connections Grouping devices with a common set of requirements regardless of their physical location can greatly simplify network de...

Page 428: ... will examine DHCP option for a valid VLAN ID The predefined option 132 is used to supply the VLAN ID by default You can customize the DHCP option used to request the VLAN ID For more information on VLAN refer to VLAN Feature on Yealink IP Phones available online http www yealink com DocumentDownload aspx CateId 142 flag 142 Procedure VLAN can be configured using the configuration files or locally...

Page 429: ...1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VLAN WAN Port Active Phone User Interface Menu Settings Advanced Settings default password admin Network VLAN WAN Port VLAN Status network vlan internet_port_vid Integer from 1 to 4094 1 Description Configures VLAN ID for the Internet WAN port Note If you change t...

Page 430: ...AN Port Priority network vlan pc_port_enable 0 or 1 0 Description Enables or disables VLAN for the PC LAN port 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VLAN PC Port Active Phone User Interface Menu Settings Advanced Settings default password admin Network VLAN PC Port VLAN Status network vlan ...

Page 431: ...0 or 1 1 Description Enables or disables DHCP VLAN discovery feature on the IP phone 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VLAN DHCP VLAN Active Phone User Interface Menu Settings Advanced Settings default password admin Network VLAN DHCP VLAN DHCP VLAN network vlan dhcp_option Integer from...

Page 432: ...nment method 0 Disabled 1 Enabled The priority of each method is LLDP CDP Manual DHCP VLAN If it is set to 1 Enabled when the phone cannot obtain IP address using the VLAN ID obtained by LLDP CDP during 2 minutes the phone will use the manually configured VLAN ID to obtain IP address when the phone cannot obtain IP address after using all the method the phone will disable VLAN feature Web User Int...

Page 433: ...t the phone To configure VLAN for PC port via web user interface 1 Click on Network Advanced 2 In the VLAN block select the desired value from the pull down list of PC Port Active 3 Enter the VLAN ID in the VID 1 4094 field 4 Select the desired value 0 7 from the pull down list of Priority 5 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after ...

Page 434: ...a phone user interface 1 Press Menu Settings Advanced Settings default password admin Network VLAN WAN Port or PC Port 2 Press or or the Switch soft key to select the desired value from the VLAN Status field 3 Enter the VLAN ID 1 4094 in the VID field 4 Enter the priority value 0 7 in the Priority field 5 Press the Save soft key to accept the change The IP phone reboots automatically to make setti...

Page 435: ...ware solution that creates secure connections in remote access facilities designed to work with the TUN TAP virtual network interface TUN and TAP are virtual network kernel devices TAP simulates a link layer device and provides a virtual point to point connection while TUN simulates a network layer device and provides a virtual network segment IP phones use OpenVPN to achieve VPN feature To preven...

Page 436: ...ture on the IP phone 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VPN Active Phone User Interface None openvpn url URL within 511 characters Blank Description Configures the access URL of the tar file for OpenVPN Example openvpn url http 192 168 10 25 OpenVPN tar Web User Interface Network Advance...

Page 437: ...fter a reboot 6 Click OK to reboot the phone To configure VPN via phone user interface after uploading a TAR file 1 Press Menu Settings Advanced Settings default password admin Network VPN 2 Press or or the Switch soft key to select the desired value from the VPN Active field You must upload the OpenVPN TAR file using configuration files or via web user interface in advance 3 Press the Save soft k...

Page 438: ...hanism complaint with RFC 3611 RTP Control Extended Reports RTCP XR provides the metrics contained in RTCP XR packets for monitoring the quality of calls These metrics include network packet loss delay metrics analog metrics and voice quality metrics Procedure RTCP XR can be configured using the configuration files Configuration File y0000000000xx cfg Configure RTCP XR Parameter voice rtcp_xr enab...

Page 439: ...l Generated during a call at a configurable period Alert Generated when the call quality degrades below a configurable threshold A wide range of performance metrics are generated in the following two ways Based on current values such as jitter jitter buffer max and round trip delay Computed using other metrics as input such as listening Mean Opinion Score MOS LQ and conversational Mean Opinion Sco...

Page 440: ...r ning phone_setting vq_rtcpxr_moslq_threshold_criti cal phone_setting vq_rtcpxr_delay_threshold_war ning phone_setting vq_rtcpxr_delay_threshold_criti cal Configure the phone to display RTP status showing the voice quality report of the last call on the web user interface Parameter phone_setting vq_rtcpxr states_show_on_web enable Configure the phone to display RTP status showing the voice qualit...

Page 441: ...phone_setting vq_rtcpxr_display_moslq enabl e phone_setting vq_rtcpxr_display_moscq enabl e MAC cfg Configure the central report collector Parameters account X vq_rtcpxr collector_name account X vq_rtcpxr collector_server_host account X vq_rtcpxr collector_server_port Local Web User Interface Configure VQ RTCPXR Configure the phone to display RTP status showing the voice quality report of the last...

Page 442: ... User Interface Settings Voice Monitoring VQ RTCP XR Session Report Phone User Interface None phone_setting vq_rtcpxr interval_report enable 0 or 1 0 Description Enables or disables the IP phone to send an interval quality report to the central report collector periodically throughout a call 0 Disabled 1 Enabled Web User Interface Settings Voice Monitoring VQ RTCP XR Interval Report Phone User Int...

Page 443: ...erts are not generated due to MOS LQ Web User Interface Settings Voice Monitoring Warning threshold for Moslq Phone User Interface None phone_setting vq_rtcpxr_moslq_threshold_critical 15 to 40 Blank Description Configures the desired threshold value of listening MOS score MOS LQ multiplied by 10 The threshold value of MOS LQ causes the phone to send a critical alert quality report to the central ...

Page 444: ...r Interface None phone_setting vq_rtcpxr_delay_threshold_critical 10 to 2000 Blank Description Configures the threshold value of one way delay in ms that causes phone to send a critical alert quality report to the central report collector For example If it is set to 500 when the value of one way delay computed by the phone is less than or equal to 500 the phone will send a critical alert quality r...

Page 445: ...t call by pressing RTP Status soft key during a call 0 Disabled 1 Enabled Web User Interface Settings Voice Monitoring Display Report options on phone Phone User Interface None phone_setting vq_rtcpxr_display_start_time enable 0 or 1 1 Description Enables or disables the phone to display Start Time on the LCD screen 0 Disabled 1 Enabled Note It works only if the parameter phone_setting vq_rtcpxr s...

Page 446: ...screen 0 Disabled 1 Enabled Note It works only if the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Web User Interface Settings Voice Monitoring Report options on phone UI Local User Phone User Interface None phone_setting vq_rtcpxr_display_remote_call_id enable 0 or 1 1 Description Enables or disables the phone to display Remote User on the LCD screen 0 Disabled 1 Enable...

Page 447: ...nables or disables the phone to display Remote Codec on the LCD screen 0 Disabled 1 Enabled Note It works only if the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Web User Interface Settings Voice Monitoring Report options on phone UI Remote Codec Phone User Interface None phone_setting vq_rtcpxr_display_jitter enable 0 or 1 1 Description Enables or disables the phone to...

Page 448: ...display_packets_lost enable 0 or 1 1 Description Enables or disables the phone to display Packet lost on the LCD screen 0 Disabled 1 Enabled Note It works only if the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Web User Interface Settings Voice Monitoring Report options on phone UI Packet lost Phone User Interface None phone_setting vq_rtcpxr_display_symm_oneway_delay e...

Page 449: ...y Phone User Interface None phone_setting vq_rtcpxr_display_moslq enable 0 or 1 1 Description Enables or disables the phone to display MOS LQ on the LCD screen 0 Disabled 1 Enabled Note It works only if the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Web User Interface Settings Voice Monitoring Report options on phone UI MOS LQ Phone User Interface None phone_setting vq...

Page 450: ...P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced VQ RTCP XR Collector name Phone User Interface None account X vq_rtcpxr collector_server_host IPv4 Address Blank Description Configures the IP address of the central report collector that accepts voice quality reports contained in SIP PUBLISH messages for account X X ranges from 1 to 16 ...

Page 451: ...6G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Advanced VQ RTCP XR Collector port Phone User Interface None To configure session report for VQ RTCPXR via web user interface 1 Click on Settings Voice Monitoring 2 Select the desired value from the pull down list of ...

Page 452: ...TCP XR Interval Report 3 Enter the desired value in the Period for Interval Report field 4 Click Confirm to accept the change To configure alert report for VQ RTCP XR via web user interface 1 Click on Settings Voice Monitoring 2 Enter the desired value in the Warning threshold for Moslq field 3 Enter the desired value in the Critical threshold for Moslq field 4 Enter the desired value in the Warni...

Page 453: ...e Critical threshold for Delay field 6 Click Confirm to accept the change To configure RTP status displayed on the web page via web user interface 1 Click on Settings Voice Monitoring 2 Select the desired value from the pull down list of Display Report options on Web ...

Page 454: ...ick on Settings Voice Monitoring 2 Select the desired value from the pull down list of Display Report options on phone 3 Click Confirm to accept the change The RTP status will appear on the phone user interface at the path Menu Status More To configure the options of the RTP status displayed on the LCD screen via web user interface 1 Click on Settings Voice Monitoring 2 In the Report options on ph...

Page 455: ...the display order of enabled items select the desired item and then click or The LCD screen will display the item s in the adjusted order 6 Click Confirm to accept the change To configure the central report collector via web user interface 1 Click on Account Advanced 2 Enter the host name of the central report collector in the VQ RTCP XR Collector name field 3 Enter the IP address of the central r...

Page 456: ...plementation bandwidth delay jitter and loss QoS provides better network service through the following features Supporting dedicated bandwidth Improving loss characteristics Avoiding and managing network congestion Shaping network traffic Setting traffic priorities across the network The Best Effort service is the default QoS model in IP networks It provides no guarantees for data delivering which...

Page 457: ...s that a packet marked with a DSCP value of 000000 gets the traditional best effort service from a DS compliant node VoIP is extremely bandwidth and delay sensitive QoS is a major issue in VoIP implementations regarding how to guarantee that packet traffic not be delayed or dropped due to interference from other lower priority traffic VoIP can guarantee high quality QoS only if the voice and the S...

Page 458: ...figures the DSCP for voice packets The default DSCP value for RTP packets is 46 Expedited Forwarding Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Voice QoS 0 63 Phone User Interface None network qos signaltos Integer from 0 to 63 26 Description Configures the DSCP for SIP packets The default DSCP value for SIP packets...

Page 459: ...is reduces the need for a large number of public IP addresses NAT ensures security since each outgoing or incoming request must first go through a translation process But in the VoIP environment NAT breaks end to end connectivity NAT Traversal NAT traversal is a general term for techniques that establish and maintain IP connections traversing NAT gateways typically required for client to client ne...

Page 460: ...edure NAT traversal and STUN server can be configured using the configuration files or locally Configuration File MAC cfg Configure NAT traversal on a per line basis Parameters account X nat nat_traversal Configure NAT traversal and STUN server on a phone basis Parameters sip nat_stun enable sip nat_stun server sip nat_stun port Local Web User Interface Configure NAT traversal on a per line basis ...

Page 461: ...ter NAT Phone User Interface None sip nat_stun enable 0 or 1 0 Description Enables or disables STUN feature on the IP phone 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced NAT Active Phone User Interface Menu Settings Advanced Settings default password admin Network NAT NAT Status sip nat_stun server...

Page 462: ...to 65000 3478 Description Configures the port of the STUN server Example sip nat_stun port 3478 Web User Interface Network Advanced NAT STUN Port Phone User Interface Menu Settings Advanced Settings default password admin Network NAT Port To configure NAT traversal for account via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Selec...

Page 463: ...STUN server via phone user interface 1 Press Menu Settings Advanced Settings default password admin Network NAT NAT Status 2 Press or or the Switch soft key to select the desired value from the NAT Status field 3 Enter the IP address or the domain name of the STUN server in the STUN Server field 4 Enter the port of the STUN server in the Port field 5 Press the Save soft key to accept the change Th...

Page 464: ...ls EAP MD5 EAP TLS EAP PEAP MSCHAPv2 EAP TTLS EAP MSCHAPv2 EAP PEAP GTC EAP TTLS EAP GTC and EAP FAST for 802 1X authentication For more information on 802 1X authentication refer to Yealink 802 1X Authentication available online http www yealink com DocumentDownload aspx CateId 142 flag 142 Procedure 802 1X authentication can be configured using the configuration files or locally Configuration Fi...

Page 465: ...fault password admin Network 802 1x Settings 802 1x Mode network 802_1x identity String within 32 characters Blank Description Configures the user name for 802 1x authentication Example network 802_1x identity admin Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced 802 1x Identity Phone User Interface Menu Settings Advance...

Page 466: ... 802_1x root_cert_url http 192 168 1 10 ca pem Note If you change this parameter the IP phone will reboot to make the change take effect It is only applicable to EAP TLS EAP PEAP MSCHAPV2 EAP TTLS EAP MSCHAPV2 EAP PEAP GTC EAP TTLS EAP GTC and EAP FAST protocols The format of the certificate must be pem crt cer or der Web User Interface Network Advanced 802 1x CA Certificates Phone User Interface ...

Page 467: ... 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field b If you select EAP TLS 1 Enter the user name for authentication in the Identity field 2 Leave the MD5 Password field blank 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system 4 In the Device Certifi...

Page 468: ...rtificates c If you select EAP PEAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system ...

Page 469: ...nter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system 4 Click Upload to upload the certificate e If you select EAP PEAP GTC ...

Page 470: ...tication in the MD5 Password field 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system 4 Click Upload to upload the certificate f If you select EAP TTLS EAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 471: ...4 Click Upload to upload the certificate g If you select EAP FAST 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to select the desired CA certificate pem crt cer or der from your local system 4 Click Upload to upload the certificate ...

Page 472: ...ord for authentication in the MD5 Password field d If you select EAP TTLS EAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field e If you select EAP PEAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field f If you select EAP TTLS E...

Page 473: ...method is used to modify the value of one or more CPE parameters GetParameterValues This method is used to obtain the value of one or more CPE parameters GetParameterNames This method is used to discover the parameters accessible on a particular CPE GetParameterAttributes This method is used to read the attributes associated with one or more CPE parameters SetParameterAttributes This method is use...

Page 474: ...n TR 069 refer to Yealink TR 069 Technote available online http www yealink com DocumentDownload aspx CateId 142 flag 142 Procedure TR 069 can be configured using the configuration files or locally Configuration File y00000000 00xx cfg Configure TR 069 feature Parameters managementserver enable managementserver username managementserver password managementserver url managementserver connection_req...

Page 475: ... This string is set to the empty string if no authentication is required Example managementserver username user1 Web User Interface Settings TR069 ACS Username Phone User Interface None managementserver password String within 64 characters Blank Description Configures the password for the IP phone to authenticate with the ACS Auto Configuration Servers This string is set to the empty string if no ...

Page 476: ...s the user name for the IP phone to authenticate the incoming connection requests Example managementserver connection_request_username accuser Web User Interface Settings TR069 Connection Request Username Phone User Interface None managementserver connection_request_password String within 64 characters Blank Description Configures the password for the IP phone to authenticate the incoming connecti...

Page 477: ...rval in seconds for the IP phone to report its configuration to the ACS Auto Configuration Servers Web User Interface Settings TR069 Periodic Inform Interval seconds Phone User Interface None To configure TR 069 via web user interface 1 Click on Settings TR069 2 Select Enabled from the pull down list of Enable TR069 3 Enter the user name and password authenticated by the ACS in the ACS Username an...

Page 478: ...ignment Method Supported IPv6 address assignment methods Manual Assignment An IPv6 address and other configuration parameters e g DNS server for the IP phone can be statically configured by an administrator Stateless Address Autoconfiguration SLAAC SLAAC is one of the most convenient methods to assign IP addresses to IPv6 nodes SLAAC requires no manual configuration of the IP phone minimal if any ...

Page 479: ...ernet_port type network ipv6_internet_port ip network ipv6_prefix network ipv6_internet_port gateway network ipv6_icmp_v6 enable Configure the IPv6 static DNS address network ipv6_primary_dns network ipv6_secondary_dns y0000000000xx c fg Configure the IPv6 static DNS Parameter network ipv6_static_dns_enable Local Web User Interface Configure the IPv6 address assignment method Configure the IPv6 st...

Page 480: ...assword admin Network WAN Port IP Mode network ipv6_internet_port type 0 or 1 0 Description Configures the Internet WAN port type for IPv6 when the IP address mode is configured as IPv6 or IPv4 IPv6 0 DHCP 1 Static IP Address Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv6 Config Phone User Interface Menu Settings Adva...

Page 481: ...ot to make the change take effect Web User Interface Network Basic IPv6 Config Static IP Address IP Address Phone User Interface Menu Settings Advanced Settings default password admin Network WAN Port IPv6 Static IPv6 Client IPv6 IP network ipv6_prefix Integer from 0 to 128 64 Description Configures the IPv6 prefix when the IP address mode is configured as IPv6 or IPv4 IPv6 and the Internet WAN po...

Page 482: ...v6_primary_dns IPv6 address Blank Description Configures the primary IPv6 DNS server when the IP address mode is configured as IPv6 or IPv4 IPv6 and the Internet WAN port type for IPv6 is configured as Static IP Address or and the Internet WAN port type for IPv6 is configured as DHCP and Staic DNS is configured as Enabled Example network ipv6_primary_dns 3036 1 1 c3c7 c11c 5447 23a6 256 Note If yo...

Page 483: ...in Network WAN Port IPv6 Static IPv6 Client IPv6 Sec DNS Or Menu Settings Advanced Settings default password admin Network WAN Port IPv6 DHCP IPv6 Client Staic DNS Enabled IPv6 Sec DNS network ipv6_icmp_v6 enable 0 or 1 1 Description Enables or disables the IP phone to obtain IPv6 network settings via SLAAC Stateless Address Autoconfiguration method 0 Disabled 1 Enabled Note If you change this par...

Page 484: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 470 If you mark the Static IP Address radio box configure the IPv6 address and other configuration parameters in the corresponding fields ...

Page 485: ...DNS address in the corresponding fields 4 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 5 Click OK to reboot the phone To configure SLAAC feature via web user interface only applicable to SIP T48G T46G T29G 1 Click on Network Advanced ...

Page 486: ...hod If you select the Static IPv6 Client configure the IPv6 address and other network parameters in the corresponding fields 5 Press the Save soft key to accept the change The IP phone reboots automatically to make settings effective after a period of time To configure static DNS when DHCP is used via phone user interface 1 Press Menu Settings Advanced Settings default password admin Network WAN P...

Page 487: ...e headset users Procedure Headset prior can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure headset prior Parameter features headset_prior Local Web User Interface Configure headset prior Navigate to http phoneIPAddress servlet p features gener al q load Details of the Configuration Parameter Parameter Permitted Values Default features headset_...

Page 488: ...rface 1 Click on Features General Information 2 Select the desired value from the pull down list of Headset Prior 3 Click Confirm to accept the change Dual headset allows users to use two headsets on one IP phone To use this feature users need to physically connect two headsets to the headset and handset jacks respectively Once the IP phone connects to a call the user with the headset connected to...

Page 489: ...d Values Default features headset_training 0 or 1 0 Description Enables or disables dual headset feature 0 Disabled 1 Enabled If it is set to 1 Enabled users can use two headsets on one phone When the IP phone joins in a call the users with the headset connected to the headset jack have a full duplex conversation while the users with the headset connected to the handset jack are only allowed to li...

Page 490: ...present the high fidelity audio signal with minimum number of bits while retaining the quality This can effectively reduce the frame size and the bandwidth required for audio transmission The following table lists the audio codecs supported by each phone model Phone Model Supported Audio Codecs Default Audio Codecs SIP T48G T46G T42 G T41P T29G G722 PCMA PCMU G729 G726 16 G726 24 G726 32 G726 40 i...

Page 491: ...ent of the duration in milliseconds of the audio data in each RTP packet sent to the destination and defines how much network bandwidth is used for the RTP stream transfer Before establishing a conversation codec and ptime are negotiated through SIP signaling The valid values of ptime range from 10 to 60 in increments of 10 milliseconds The default ptime is 20ms You can also disable the ptime nego...

Page 492: ...les Web User Interface 0 105 iLBC Configuration Files Web User Interface 0 106 Procedure Configuration changes can be performed using the configuration files or locally Configuration File MAC cfg Configure the codecs to use on a per line basis Parameters account X codec Y enable account X codec Y payload_type Configure the priority and rtpmap for the enabled codec Parameters account X codec Y prio...

Page 493: ...rom 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Default For SIP T48G T46G T42G T41P T29G When Y 1 the default value is 1 When Y 2 the default value is 1 When Y 3 the default value is 0 When Y 4 the default value is 0 When Y 5 the default value is 1 When Y 6 the default value is 1 When Y 7 the default value is 0 When Y 8 the default value is 0 ...

Page 494: ... from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Permitted Values G722 PCMU PCMA G729 G726 16 G726 24 G726 32 G726 40 iLBC G723_53 G723_63 For SIP T48G T46G T42G T41P T29G When Y 1 the default value is PCMU When Y 2 the default value is PCMA When Y 3 the default v...

Page 495: ...ace Account Codec Phone User Interface None account X codec Y priority X ranges from 1 to 16 Y ranges from 1 to 9 Integer from 0 to 11 Refer to the following content Description Configures the priority of the enabled codec for account X X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges...

Page 496: ...lue is 0 When Y 8 the default value is 0 When Y 9 the default value is 0 Example account 1 codec 1 priority 1 Web User Interface Account Codec Phone User Interface None account X codec Y rtpmap X ranges from 1 to 16 Y ranges from 1 to 9 Integer from 0 to 127 Refer to the following content Description Configures the rtpmap of the audio codec for account X X ranges from 1 to 16 for SIP T48G T46G T29...

Page 497: ...3 the default value is 18 When Y 4 the default value is 9 When Y 5 the default value is 106 When Y 6 the default value is 103 When Y 7 the default value is 104 When Y 8 the default value is 102 When Y 9 the default value is 105 Example account 1 codec 1 rtpmap 0 Web User Interface None Phone User Interface None account X ptime 0 Disabled 10 20 30 40 50 or 60 20 Description Configures the ptime in ...

Page 498: ...unt 3 Click on Codec 4 Select the desired codec from the Disable Codecs column and then click The selected codec appears in the Enable Codecs column 5 Repeat the step 4 to add more codecs to the Enable Codecs column 6 To remove the codec from the Enable Codecs column select the desired codec and then click 7 To adjust the priority of codecs select the desired codec and then click or 8 Click Confir...

Page 499: ...cho from traveling across a network IP phones employ advanced AEC for hands free operation AEC is not normally required for calls via the handset In certain situation where echo is experienced by the remote party AEC may be used to reduce avoid echo when the user uses the handset Note Procedure AEC can be configured using the configuration files or locally Configuration File y0000000000xx cfg Conf...

Page 500: ...ameter Parameter Permitted Values Default voice echo_cancellation 0 or 1 1 Description Enables or disables AEC Acoustic Echo Canceller feature on the IP phone 0 Disabled 1 Enabled Web User Interface Settings Voice Echo Cancellation ECHO Phone User Interface None To configure AEC via web user interface 1 Click on Settings Voice 2 Select the desired value from the pull down list of ECHO 3 Click Conf...

Page 501: ...ng period of silence VAD replaces that silence efficiently with special packets that indicate silence is occurring It can facilitate speech processing and deactivate some processes during non speech section of an audio session VAD can avoid unnecessary coding or transmission of silence packets in VoIP applications saving on computation and network bandwidth Procedure VAD can be configured using th...

Page 502: ...ce communications during periods of silence in a conversation It is a part of the silence suppression or VAD handling for VoIP technology CNG in conjunction with VAD algorithms quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes The insertion of artificial noise gives the illusion of a constant transmission stream so that background sound is con...

Page 503: ... Navigate to http phoneIPAddress servlet p settings voice q load Details of the Configuration Parameter Parameter Permitted Values Default voice cng 0 or 1 1 Description Enables or disables CNG Comfortable Noise Generator feature on the IP phone 0 Disabled 1 Enabled Web User Interface Settings Voice Echo Cancellation CNG Phone User Interface None To configure CNG via web user interface 1 Click on ...

Page 504: ...with very little sound distortion IP phones support two types of jitter buffers fixed and adaptive A fixed jitter buffer adds the fixed delay to voice packets You can configure the delay time for the static jitter buffer on IP phones An adaptive jitter buffer is capable of adapting the changes in the network s delay The range of the delay time for the dynamic jitter buffer added to packets can be ...

Page 505: ...jib min Integer from 0 to 400 60 Description Configures the minimum delay time in milliseconds of jitter buffer Note It works only if the parameter voice jib adaptive is set to 1 Adaptive Web User Interface Settings Voice JITTER BUFFER Min Delay Phone User Interface None voice jib max Integer from 0 to 400 240 Description Configures the maximum delay time in milliseconds of jitter buffer Note It w...

Page 506: ...ER Normal Phone User Interface None To configure Jitter Buffer via web user interface 1 Click on Settings Voice 2 Mark the desired radio box in the Type field 3 Enter the minimum delay time for adaptive jitter buffer in the Min Delay field The valid value ranges from 0 to 300 4 Enter the maximum delay time for adaptive jitter buffer in the Max Delay field The valid value ranges from 0 to 300 5 Ent...

Page 507: ...c encryption for authentication of key exchange symmetric encryption for confidentiality and message authentication codes for integrity Symmetric encryption For symmetric encryption the encryption key and the corresponding decryption key can be told by each other In most cases the encryption key is the same as the decryption key Asymmetric encryption For asymmetric encryption each user has a pair ...

Page 508: ... EXP EDH RSA DES CBC SHA EXP EDH DSS DES CBC SHA EXP DES CBC SHA EXP RC4 MD5 The following figure illustrates the TLS messages exchanged between the IP phone and TLS server to establish an encrypted communication channel Step1 IP phone sends Client Hello message proposing SSL options Step2 Server responds with Server Hello message selecting the SSL options sends its public key information in Serve...

Page 509: ...rusted certificates refer to Appendix C Trusted Certificates on page 548 Server Certificate When clients request a TLS connection with the IP phone the IP phone sends the server certificate to the clients for authentication The IP phone has two types of built in server certificates a unique server certificate and a generic server certificate You can only upload one server certificate to the IP pho...

Page 510: ...onfigure server certificates feature Parameters security dev_cert Upload the trusted certificates Parameter trusted_certificates url Upload the server certificates Parameter server_certificates url Configure the custom certificates Parameter phone_setting reserve_certs_enable Local Web User Interface Configure TLS on a per line basis Navigate to http phoneIPAddress servlet p account register q loa...

Page 511: ...16 Y ranges from 1 to 2 0 1 2 or 3 0 Description Configures the type of transport protocol for account X 0 UDP 1 TCP 2 TLS 3 DNS NAPTR X ranges from 1 to 16 for SIP T48G T46G T29G X ranges from 1 to 12 for SIP T42G X ranges from 1 to 6 for SIP T41P T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 Web User Interface Account Register SIP Server 1 2 Transport Phone User ...

Page 512: ...nly Accept Trusted Certificates Phone User Interface None security ca_cert 0 1 or 2 2 Description Configures the type of certificates in the Trusted Certificates list for the IP phone to authenticate for TLS connection 0 Default certificates 1 Custom certificates 2 All certificates Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Security...

Page 513: ...rity Server Certificates Device Certificates Phone User Interface None trusted_certificates url URL within 511 characters Blank Description Configures the access URL of the custom trusted certificate used to authenticate the connecting server Example trusted_certificates url http 192 168 1 20 tc crt Note The certificate you want to upload must be in pem crt cer or der format Web User Interface Sec...

Page 514: ...one User Interface None phone_setting reserve_certs_enable 0 or 1 0 Description Enables or disables the IP phone to reserve custom certificates after it is reset to factory defaults 0 Disabled 1 Enabled Web User Interface None Phone User Interface None To configure TLS on a per line basis via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Acc...

Page 515: ...es from the pull down lists of Only Accept Trusted Certificates Common Name Validation and CA Certificates 3 Click Confirm to accept the change To upload a trusted certificate via web user interface 1 Click on Security Trusted Certificates 2 Click Browse to select the certificate pem crt cer or der from your local system 3 Click Upload to upload the certificate ...

Page 516: ...ertificate has been loaded Rebooting please wait Secure Real Time Transport Protocol SRTP encrypts the RTP streams during VoIP phone calls to avoid interception and eavesdropping The parties participating in the call must enable SRTP feature simultaneously When this feature is enabled on both phones the type of encryption to utilize for the session is negotiated between the IP phones This negotiat...

Page 517: ... with a 200 OK message which carries the negotiated RTP encryption algorithm Example of the RTP encryption algorithm carried in the SDP of the 200 OK message m audio 11780 RTP SAVP 0 101 a rtpmap 0 PCMU 8000 a rtpmap 101 telephone event 8000 a crypto 1 AES_CM_128_HMAC_SHA1_80 inline NGY4OGViMDYzZjQzYTNiOTNkOWRiYzRlMjM0Yzcz a sendrecv a ptime 20 a fmtp 101 0 15 SRTP is configurable on a per line ba...

Page 518: ...lues Default account X srtp_encryption 0 1 or 2 0 Description Configures whether to use voice encryption service for account X 0 Disabled 1 Optional 2 Compulsory If it is set to 1 Optional the IP phone will negotiate with the other IP phone what type of encryption to utilize for the session If it is set to 2 Compulsory the IP phone is forced to use SRTP during a call X ranges from 1 to 16 for SIP ...

Page 519: ...ion tool for encrypting configuration files The encryption tool encrypts plaintext y0000000000xx cfg and MAC cfg files one by one or in batch using 16 character symmetric keys the same or different keys for configuration files and generates encrypted configuration files with the same file name as before This tool also encrypts the plaintext 16 character symmetric keys using a fixed key which is th...

Page 520: ...iguration files and updates configuration settings onto the IP phone system The way the IP phone processes the MAC cfg file is the same to that of the y0000000000xx cfg file Procedure to Encrypt Configuration Files To encrypt the y0000000000xx cfg file 1 Double click Config_Encrypt_Tool exe to start the application tool The screenshot of the main page is shown as below When you start the applicati...

Page 521: ... KEY field The configuration file s will be encrypted using the AES key in the AES KEY field If you mark the Auto Generate radio box the configuration file s will be encrypted using random AES key The AES keys of configuration files are different Note 5 Click Encrypt to encrypt the configuration file s 6 Click OK The target directory will be automatically opened You can find the encrypted CFG file...

Page 522: ...Permitted Values Default auto_provision aes_key_in_file 0 or 1 0 Description Enables or disables the IP phone to decrypt configuration files using the encrypted AES keys 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will download y0000000000xx_Security enc and MAC_Security enc files during auto provisioning and then decrypts these files into the plaintext keys e g key2 key3 respectiv...

Page 523: ...ion Common AES Key Phone User Interface None auto_provision aes_key_16 mac 16 characters Blank Description Configures the plaintext AES key for decrypting the MAC Oriented CFG file The valid characters contain 0 9 A Z a z and the following special characters are also supported _ Example auto_provision aes_key_16 mac 0123456789abmins Note It works only if the parameter auto_provision aes_key_in_fil...

Page 524: ...r Interface None To configure AES keys via web user interface 1 Click on Settings Auto Provision 2 Enter the values in the Common AES Key and MAC Oriented AES Key fields AES keys must be 16 characters and the supported characters contain 0 9 A Z a z and the following special characters are also supported _ 3 Click Confirm to accept the change ...

Page 525: ...resource file the resource file access URL should be specified in the MAC cfg file The names of the Yealink supplied template files are You can rename the filename as required Template File File Name Replace Rule Template dialplan xml Dial now Template dialnow xml Softkey Layout Template CallFailed xml CallIn xml Connecting xml Dialing xml not applicable to SIP T48G RingBack xml Talking xml Direct...

Page 526: ...IDs are separated by commas At most 100 replace rules can be added to the IP phone The expression syntax in the replace rule template is the same as that introduced in the section Dial Plan on page 131 Procedure Use the following procedures to customize a replace rule template To customize a replace rule template 1 Open the template file using an ASCII editor 2 Add the following string to the temp...

Page 527: ...stands for all lines Multiple line IDs are separated by commas At most 100 rules can be added to the IP phone The expression syntax in the dial now rule template is the same as that introduced in the section Dial Plan on page 131 Procedure Use the following procedures to customize a dial now template To customize a dial now template 1 Open the template file using an ASCII editor 2 Add the followin...

Page 528: ... indicates the start of the enabled soft key list and Enable indicates the end of the soft key list The enabled soft keys are displayed on the LCD screen Create enabled soft keys between Enable and Enable Default indicates the start of the default soft key list and Default indicates the end of the default soft key list The default soft keys are displayed on the LCD screen by default Procedure Use ...

Page 529: ... supplied directory template favorite_setting xml After setup place the directory template to the provisioning server and specify the access URL in the configuration files When editing a directory template learn the following root_favorite_set indicates the start of a template and root_favorite_set indicates the end of a template The default display names of the directory lists are Local Directory...

Page 530: ...hin double quotes 4 Place this file to the provisioning server The following shows an example of a directory template root_favorite_set item id_name localdirectory display_name Local Directory priority 1 enable 1 item id_name history display_name History priority 2 enable 0 item id_name remotedirectory display_name Remote Phone Book priority 3 enable 0 item id_name ldap display_name LDAP priority ...

Page 531: ...configure the local directory list edit the following strings item id_name local_directory_search display_name Local Directory priority 1 enable 1 Where id_name specifies the directory list local_directory_search for the local directory list Do not edit this field display_name specifies the display name of the directory list We do not recommend editing this field priority specifies the priority of...

Page 532: ...teger N ranges from 1 to 8 or Custom Name wav custom ring tone When specifying a desired line for a contact valid values are 1 15 Multiple line IDs are separated by commas The following table lists valid values for each phone model Phone Model Values Description SIP T48G T46G T29G 1 15 1 stands for Auto the first registered line 0 15 stand for line1 line16 SIP T42G 1 11 1 stands for Auto the first...

Page 533: ...e blank or duplicated office_number specifies the office number of the contact mobile_number specifies the mobile number of the contact other_number specifies the other number of the contact line specifies the line you want to add this contact to ring specifies the ring tone for this contact group_id_name specifies the existing group you want to add the contact to 4 Specify the values within doubl...

Page 534: ...oneMenu indicates the end of a remote phone book file Create the title of a remote phone book between Title and Title MenuItem indicates the start of specifying a department file and MenuItem indicates the end of specifying a department file SoftKeyItem indicates the start of specifying a XML file and SoftKeyItem indicates the end of specifying a XML file Procedure Use the following procedures to ...

Page 535: ...9 Department xml URL MenuItem SoftKeyItem Name Name URL http 10 2 9 1 99 Department xml URL SoftKeyItem SoftKeyItem Name Name URL http 10 2 9 1 99 Department xml URL SoftKeyItem SoftKeyItem Name 1 Name URL http 10 2 9 1 99 Department xml URL SoftKeyItem YealinkIPPhoneMenu When creating a Department xml file learn the following YealinkIPPhoneDirectory indicates the start of a department file and Ye...

Page 536: ...ws an example of a Department xml file YealinkIPPhoneDirectory DirectoryEntry Name Test1 Name Telephone 23000 Telephone DirectoryEntry DirectoryEntry Name Test2 Name Telephone 303 Telephone Telephone 915980830849 Telephone DirectoryEntry DirectoryEntry Name Test3 Name Telephone 6650 Telephone Telephone 915980830849 Telephone DirectoryEntry YealinkIPPhoneDirectory Note Yealink supplies a phonebook ...

Page 537: ...P as the provisioning server There are two types of log files on the provisioning server mac boot log e g 001565786fed boot log and mac sys log 001565786fed sys log The mac boot log file is uploaded to the provisioning server after every boot The mac sys log file is uploaded periodically to the provisioning server You can export the log files to a syslog server or the local system You can also spe...

Page 538: ...ents you can log 0 system is unusable 1 action must be taken immediately 2 critical condition 3 error conditions 4 warning conditions 5 normal but significant condition 6 informational Procedure Log setting can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configures the syslog mode Parameters syslog mode Configures the IP address or domain name of the...

Page 539: ...evel Local Web User Interface Configures the syslog mode Configures the IP address or domain name of the syslog server where to export the log files Configures the period of the log upload in seconds to the provisioning server Configures whether the log files on the provisioning server are overwritten or appended Configures the maximum size of the log files on the provisioning server Configures th...

Page 540: ...effect Web User Interface Settings Configuration Export System Log Phone User Interface None syslog server IP address or domain name Blank Description Configures the IP address or domain name of the syslog server when exporting log to the syslog server Example syslog server 192 168 1 50 Note It works only if the parameter syslog mode is set to 1 Syslog Server If you change this parameter the IP ph...

Page 541: ...te not applicable to TFTP Server Note It works only if the parameter syslog mode is set to 2 FTP TFTP Server If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Settings Configuration Post Mode Phone User Interface None syslog ftp max_logfile Integer from 200 to 65535 512 Description Configures the maximum size of the log files on the provisionin...

Page 542: ...ings Configuration Append Limit Mode Phone User Interface None syslog bootlog_upload_wait_time Integer from 1 to 86400 120 Description Configures the waiting time in seconds before the phone uploads the log file to the provisioning server Example syslog bootlog_upload_wait_time 121 Note It works only if the parameter syslog mode is set to 2 FTP TFTP Server If you change this parameter the IP phone...

Page 543: ... Level Phone User Interface None To configure the level of the system log via web user interface 1 Click on Settings Configuration 2 Select the desired level from the pull down list of System Log Level 3 Click Confirm to accept the change The system log level is set as 6 the informational level Note Informational level may make some sensitive information accessible e g password dial number we reco...

Page 544: ...rver in the Server Name field 4 Click Confirm to accept the change A dialog box pops up to prompt Do you want to restart your machine The configuration will take effect after a reboot 5 Click OK to reboot the phone The system log will be exported successfully to the desired syslog server after a reboot 6 Reproduce the issue To export a log file to the local system via web user interface 1 Click on...

Page 545: ... to export the system log to an FTP TFTP server via web user interface 1 Click on Settings Configuration 2 Mark the Ftp Tftp server radio box in the Export System Log field 3 Enter the upload period of the log files in the Upload Period 30 2592000 s field 4 Select the desired post mode from the pull down list of Post Mode 5 Enter the limit size of the log files in the Append Limit Size 200 65535 K...

Page 546: ... accept the change A dialog box pops up to prompt Do you want to restart your machine The configuration will take effect after a reboot 8 Click OK to reboot the phone The system log will be exported successfully to the desired FTP TFTP server after a reboot 9 Reproduce the issue The following figure shows a portion of a mac boot log e g 0015654146dd boot log ...

Page 547: ... using the Ethernet software You can analyze the packet captured for troubleshooting purpose To capture packets via web user interface 1 Click on Settings Configuration 2 Click Start to start capturing signal traffic 3 Reproduce the issue to get stack traces 4 Click Stop to stop capturing 5 Click Export to open the file download window and then save the file to your local system ...

Page 548: ... feature can be configured using the configuration files or via web user interface You can use the watch_dog enable parameter to configure watch dog feature in the configuration files Procedure Watch Dog can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure Watch Dog feature Parameter watch_dog enable Local Web User Interface Configure Watch Dog ...

Page 549: ...a LINK failure of the IP phone is detected a prompting message Network unavailable and the icon will appear on the LCD screen If a voice mail is received the MESSAGE key LED illuminates For more information on the icons refer to Reading Icons on page 23 Wrong configurations may have an impact on your phone use You can export configuration file to check the current configuration of the IP phone and...

Page 550: ...le contact your Yealink reseller To export BIN configuration files via web user interface 1 Click on Settings Configuration 2 In the Export or Import Configuration block click Export to open the file download window and then save the file to your local system To export CFG configuration files via web user interface 1 Click on Settings Configuration 2 Select Local Configuration or All Configuration...

Page 551: ... file to your local system To import a BIN configuration file via web user interface 1 Click on Settings Configuration 2 In the Export or Import Configuration block click Browse to locate a BIN configuration file from your local system 3 Click Import to import the configuration file ...

Page 552: ...tions to common issues that may occur while using the IP phone Upon encountering a scenario not listed in this section contact your Yealink reseller for further support Do one of the following Ensure that the IP phone is properly plugged into a functional AC outlet Ensure that the IP phone is plugged into a socket controlled by a switch that is on If the IP phone is plugged into a power strip try ...

Page 553: ... parameters have been configured correctly Press the OK key when the IP phone is idle to check the basic information e g IP address MAC address and firmware version Do one of the following Ensure that the target firmware is not the same as the current firmware Ensure that the target firmware is applicable to the IP phone model Ensure that the current or the target firmware is not protected Ensure ...

Page 554: ...ay provide better connection A remote phone book is placed on a server while a local phone book is placed on the IP phone flash A remote phone book can be used by everyone that can access the server while a local phone book can only be used by a specific phone A remote phone book is always used as a central phone book for a company each employee can load it to obtain the real time data from the sa...

Page 555: ...ease or decrease the ringer volume when the IP phone is idle or to adjust the volume of engaged audio device handset speakerphone or headset when there is an active call in progress IP phones use the PoE preferentially Auto provisioning refers to the update of IP phones including update on configuration parameters local phone book firmware and so on You can use auto provisioning on a single phone ...

Page 556: ... be 201 When you enable Always Forward on the IP phone the IP phone sends 78201 to the server and then the server will enable Always Forward feature on the server side hence being able to get the right status of the extension For anonymous call anonymous call rejection feature the phone will send either the on code or off code to the server according to the value of Send Anonymous Code Send Reject...

Page 557: ...b user interface prompts the message Do you want to reset to factory 3 Click OK to confirm the resetting The IP phone will be reset to factory sucessfully after startup Note Factory reset can restore the original password All custom settings will be overwritten after reset Reset of your phone may take a few minutes Do not power off until the phone starts up successfully ...

Page 558: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 544 ...

Page 559: ...em for computers services or any resource connected to the Internet or a private network EAP MD5 Extensible Authentication Protocol Message Digest Algorithm 5 only provides authentication of the EAP peer to the EAP server but not mutual authentication EAP TLS Extensible Authentication Protocol Transport Layer Security provides for mutual authentication integrity protected cipher suite negotiation ...

Page 560: ... Protocol provides end to end service for real time data TCP Transmission Control Protocol a transport layer protocol used by applications that require guaranteed delivery UDP User Datagram Protocol a protocol offers non guaranteed datagram delivery URI Uniform Resource Identifier a compact sequence of characters that identifies an abstract or physical resource URL Uniform Resource Locator specifi...

Page 561: ... DST Denmark Greenland Nuuk 2 30 Newfoundland and Labrador 2 Brazil no DST 1 Portugal Azores 0 Denmark Faroe Islands Torshavn GMT Greenland Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas UK London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic Prague Denmark Kopenhagen France Paris Germany Berlin Hungary Budapest Ita...

Page 562: ...isbane Australia Hobart Australia Sydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Island 12 New Zealand Wellington Auckland Russia Kamchatka Time 12 45 New Zealand Chatham Islands 13 Tonga Nukualofa 13 30 Chatham Islands 14 Kiribati Yealink IP phones trust the following CAs by default DigiCert High Assura...

Page 563: ...cation Authority G2 VeriSign Class 4 Public Primary Certification Authority G3 VeriSign Universal Root Certification Authority Note This section provides the DSS key parameters you can configure on IP phones DSS key consists of line key and programable key The following table lists the number of DSS keys you can configure for each phone model Phone Model Line Key Programable Key SIP T48G 29 13 SIP...

Page 564: ...Configures key feature for the DSS key For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for SIP T46G T29G X ranges from 1 to 15 for SIP T42G T41P X ranges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 For programable keys X 1 10 12 14 for SIP T48G T46G X 1 10 13 for SIP T42G T41P X 1 14 for SIP T29G T27P X 1 10 14 for SIP ...

Page 565: ...RL BLF Group Listening XML Group Group Pickup Multicast Paging Record XML Browser Hot Desking URL Record LDAP BLF List Prefix Zero Touch ACD Local Group Phone Lock Directory Paging List For programable keys Valid types are N A Forward DND ReCall SMS Direct Pickup Spead Dial XML Group ...

Page 566: ...lue of the line key 1 16 is 15 and the default value of the line key 17 29 is 0 For SIP T46G T29G IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For SIP T42G IP phones The default value of the line key 1 12 is 15 and the default value of the line key 13 15 is 0 For SIP T41P IP phones The default value of the line key 1 6 is 15 and the defaul...

Page 567: ...hen X 13 the default value is 0 NA When X 14 the default value is 2 Forward For SIP T42G T41P IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up Whe...

Page 568: ...he default value is 2 Forward For SIP T23P T23G T21 P E2 IP phones When X 1 the default value is 28 History When X 2 the default value is 61 Directory When X 3 the default value is 5 DND When X 4 the default value is 30 Menu When X 5 the default value is 28 History When X 6 the default value is 61 Directory When X 7 the default value is 51 Switch Account Up When X 8 the default value is 52 Switch ...

Page 569: ...25 Record 27 XML Browser 28 History 30 Menu 32 New SMS 33 Status 34 Hot Desking 35 URL Record 38 LDAP 39 BLF List 40 Prefix 41 Zero Touch 42 ACD 43 Local Directory 45 Local Group 47 XML Directory 50 Phone Lock 51 Switch Account Up 52 Switch Account Down 61 Directory Example linekey 1 type 8 Parameter linekey X line Configuration File y0000000000xx cfg ...

Page 570: ...nges from 1 to 21 for SIP T27P X ranges from 1 to 3 for SIP T23P G X ranges from 1 to 2 for SIP T21 P E2 For programable keys X 1 10 12 14 for SIP T48G T46G X 1 10 13 for SIP T42G T41P X 1 14 for SIP T29G T27P X 1 10 14 for SIP T23P T23G T21 P E2 When assigning the following features you do not need to configure this parameter DTMF Prefix XML Browser LDAP Conference Forward Hold DND ReCall SMS Rec...

Page 571: ...hen X 16 the default value is 16 Range Permitted Values 1 to 16 for SIP T48G T46G T29G 1 to 12 for SIP T42G 1 to 6 for SIP T41P T27P 1 to 3 for SIP T23P G 1 to 2 for SIP T21 P E2 1 Line 1 2 Line 2 16 Line 16 Example linekey 1 line 2 Parameter linekey X value Configuration File y0000000000xx cfg Parameter programablekey X value Description Configures the value for some key features For line keys X ...

Page 572: ...line key this parameter is used to specify the number you want to dial out linekey 1 value 1001 Parameter linekey X label Configuration File y0000000000xx cfg Parameter programablekey X label Description Configures the label displaying on the LCD screen for each line key and each soft key This is an optional configuration For line keys X ranges from 1 to 29 for SIP T48G X ranges from 1 to 27 for S...

Page 573: ...tring Default Value Blank Range String within 256 characters Example linekey 1 pickup_value 88 Parameter linekey X xml_phonebook Configuration File y0000000000xx cfg Parameter programablekey X xml_phone book Description Configures the desired group or remote phone book when multiple groups or remote phone books are configured on the IP phone This parameter is only applicable to Local Group XML Gro...

Page 574: ...ty eighth local group When the key feature is configured as XML Group remote phone book valid values are 0 First XML group 1 Second XML group 4 Fifth XML group When the key feature is configured as Network Group valid values are 0 All contacts 1 Group 2 Enterprise 3 GroupCommon 4 EnterpriseCommon 5 Personal Format Integer Default Value 0 Range 0 to 48 Example Configures the second remote phone boo...

Page 575: ...RTP Payload for DTMF Digits Telephony Tones and Telephony Signals RFC 2915 The Naming Authority Pointer NAPTR DNS Resource Record RFC 2976 The SIP INFO Method RFC 3087 Control of Service Context using SIP Request URI RFC 3261 SIP Session Initiation Protocol replacement for RFC 2543 RFC 3262 Reliability of Provisional Responses in the Session Initiation Protocol SIP RFC 3263 Session Initiation Prot...

Page 576: ... SIP for Symmetric Response Routing RFC 3608 SIP Extension Header Field for Service Route Discovery During Registration RFC 3665 Session Initiation Protocol SIP Basic Call Flow Examples RFC 3666 SIP Public Switched Telephone Network PSTN Call Flows RFC 3680 SIP Event Package for Registrations RFC 3702 Authentication Authorization and Accounting Requirements for the SIP RFC 3711 The Secure Real tim...

Page 577: ...s Requests in SIP RFC 5359 Session Initiation Protocol Service Examples RFC 5589 Session Initiation Protocol SIP Call Control Transfer RFC 5763 Framework for Establishing a Secure Real time Transport Protocol SRTP RFC 5806 Diversion Indication in SIP draft levy sip diversion 04 txt Diversion Indication in SIP draft ietf sip cc transfer 05 txt SIP Call Control Transfer draft anil sipping bla 02 txt...

Page 578: ...Method Supported Notes REGISTER Yes INVITE Yes Yealink IP phones support mid call changes such as placing a call on hold as signaled by a new INVITE that contains an existing Call ID ACK Yes CANCEL Yes BYE Yes OPTIONS Yes SUBSCRIBE Yes NOTIFY Yes REFER Yes PRACK Yes INFO Yes MESSAGE Yes UPDATE Yes PUBLISH Yes The following SIP request headers are supported Note In the following table a Yes in the ...

Page 579: ...es Content Length Yes Content Type Yes CSeq Yes Diversion Yes History Info Yes Event Yes Expires Yes From Yes Max Forwards Yes Min SE Yes P Asserted Identity Yes P Preferred Identity Yes Proxy Authenticate Yes Proxy Authorization Yes RAck Yes Record Route Yes Refer To Yes Referred By Yes Remote Party ID Yes Replaces Yes Require Yes Route Yes ...

Page 580: ...es 1xx Response Supported Notes 100 Trying Yes 180 Ringing Yes 181 Call Is Being Forwarded Yes 183 Session Progress Yes 2xx Response Successful Responses 2xx Response Supported Notes 200 OK Yes 202 Accepted Yes In REFER transfer 3xx Response Redirection Responses 3xx Response Supported Notes 300 Multiple Choices Yes In the following table a Yes in the Supported column means the header is sent and ...

Page 581: ...lowed Yes 406 Not Acceptable No 407 Proxy Authentication Required Yes 408 Request Timeout Yes 409 Conflict No 410 Gone No 411 Length Required No 413 Request Entity Too Large No 414 Request URI Too Long Yes 415 Unsupported Media Type Yes 416 Unsupported URI Scheme No 420 Bad Extension No 421 Extension Required No 423 Interval Too Brief Yes 480 Temporarily Unavailable Yes 481 Call Transaction Does N...

Page 582: ...re Responses 5xx Response Supported Notes 500 Internal Server Error Yes 501 Not Implemented Yes 502 Bad Gateway No 503 Service Unavailable No 504 Gateway Timeout No 505 Version Not Supported No 6xx Response Global Responses 6xx Response Supported Notes 600 Busy Everywhere Yes 603 Decline Yes 604 Does Not Exist Anywhere No 606 Not Acceptable No SDP Headers Supported v Protocol version Yes o Owner c...

Page 583: ... not terminate a call that has already been accepted OPTIONS Queries the capabilities of servers REGISTER Registers the address listed in the To header field with a SIP server The following types of responses are used by SIP and generated by the IP phone or the SIP server SIP 1xx Informational Responses SIP 2xx Successful Responses SIP 3xx Redirection Responses SIP 4xx Client Failure Responses SIP...

Page 584: ...ng 2 way RTP channel established F8 200 OK F7 200 OK F6 180 Ringing F4 100 Trying F11 BYE F12 BYE F13 200 OK F14 200 OK Step Action Description F1 INVITE User A to Proxy Server User A sends a SIP INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A i...

Page 585: ...ndicates that the INVITE request has been received by User B F4 100 Trying Proxy Server to User A The proxy server forwards the SIP 100 Trying to User A to indicate that the INVITE request has been received by User B F5 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the User B is being alerted F6 180 Ringing Pr...

Page 586: ...l F12 BYE Proxy Server to User A The proxy server forwards the SIP BYE request to User A to notify that User B wants to release the call F13 200 OK User A to Proxy Server User A sends a SIP 200 OK response to the proxy server The 200 OK response indicates that User A has received the BYE request The call session is now terminated F14 200 OK Proxy Server to User B The proxy server forwards the SIP ...

Page 587: ...he INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is inserted in the Call ID field The transaction number within a single call leg is identified in the CSeq field ...

Page 588: ...486 Busy Here response to the proxy server The 486 Busy Here response is a client error response indicating that User B is successfully connected but User B is busy on the IP phone and unable or unwilling to take the call F6 486 Busy Here Proxy Server to User A The proxy server forwards the 486 Busy Here response to notify User A that User B is busy F7 ACK User A to Proxy Server User A sends a SIP...

Page 589: ...CEL Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is...

Page 590: ...s the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 CANCEL User A to Proxy Server User A sends a SIP CANCEL request to the proxy server after not receiving an appropriate response within the time allocated in the INVITE request The SIP CANCEL request indicates that User A wants to disconnect the call F6 CANCEL Proxy Server to User B The p...

Page 591: ... SIP IP phones The call flow scenario is as follows 1 User A calls User B 2 User B answers the call 3 User A places User B on hold User A Proxy Server User B F1 INVITE B F2 INVITE B F7 ACK F8 ACK F3 180 Ringing F6 200 OK F5 200 OK F4 180 Ringing F12 200 OK F9 INVITE B sendonly F10 INVITE B sendonly F11 200 OK F14 ACK F13 ACK No RTP packets being sent 2 way RTP channel established ...

Page 592: ...q field The media capability User A is ready to receive is specified The port on which User B is prepared to receive the RTP data is specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringin...

Page 593: ...th new SDP session parameters which are used to place the call on hold F10 INVITE Proxy Server to User B The proxy server forwards the mid call INVITE message to User B F11 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the INVITE is successfully processed F12 200 OK Proxy Server to User A The proxy server forwards the ...

Page 594: ... parties are in a call one of the participants receives and answers an incoming call from a third party In this call flow scenario the end users are User A User B and User C They are all using Yealink SIP IP phones which are connected via an IP network The call flow scenario is as follows 1 User A calls User B 2 User B answers the call 3 User C calls User B ...

Page 595: ...K F8 ACK F10 INVITE A F12 180 Ringing F13 INVITE B sendonly F15 200 OK F316 200 OK F17 ACK F18 ACK F19 200 OK F21 ACK F22 ACK F14 INVITE B sendonly 2 way RTP channel established No RTP Packets being sent 2 way RTP channel established Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to a proxy server The INVITE request is an invitation to User B to participate...

Page 596: ... B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 200 OK ...

Page 597: ...field The transaction number within a single call leg is identified in the CSeq field The media capability User C is ready to receive is specified The port on which User A is prepared to receive the RTP data is specified F10 INVITE Proxy Server to User A The proxy server maps the SIP URI in the To field to User A The proxy server sends the INVITE message to User A F11 180 Ringing User A to Proxy S...

Page 598: ...se The call session is now temporarily inactive No RTP packets are being sent F18 ACK Proxy Server to User B The proxy server sends the ACK message to User B The ACK confirms that the proxy server has received the 200 OK response F19 200 OK User A to Proxy Server User A sends a 200 OK response to the proxy server The 200 OK response notifies that the connection has been made F20 200 OK Proxy Serve...

Page 599: ...is is called a blind transfer In this call flow scenario the end users are User A User B and User C They are all using Yealink SIP IP phones which are connected via an IP network The call flow scenario is as follows 1 User A calls User B 2 User B answers the call 3 User B transfers the call to User C 4 User C answers the call ...

Page 600: ...1 INVITE B F4 180 Ringing F6 200 OK F7 ACK 2 way RTP channel established F23 180 Ringing F11 REFER F12 202 Accepted F26 200 OK F2 INVITE B F3 180 Ringing F5 200 OK F8 ACK F22 INVITE C F19 200 OK F27 ACK F18 BYE 2 way RTP channel established F9 REFER F10 202 Accepted F17 BYE F20 200 OK F21 INVITE C F24 180 Ringing F25 200 OK F28 ACK User C ...

Page 601: ...ceive the RTP data is specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forw...

Page 602: ...ge F11 REFER Proxy Server to User A The proxy server forwards the REFER message to User A F12 202 Accepted User A to Proxy Server User A sends a SIP 202 Accept response to the proxy server The 202 Accepted response indicates that User A accepts the transfer F13 BYE User B to Proxy Server User B terminates the call session by sending a SIP BYE request to the proxy server The BYE request indicates t...

Page 603: ...er forwards the SIP 200 OK response to User A F23 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK confirms that User A has received the 200 OK response The call session is now active F24 ACK Proxy Server to User C The proxy server forwards the ACK message to User C The ACK confirms that User A has received the 200 OK response The call session is now active The followi...

Page 604: ...7 ACK 2 way RTP channel established F9 INVITE B sendonly F12 200 OK F13 ACK F15 INVITE C F17 180 Ringing F19 200 OK F21 ACK F23 REFER F24 202 Accepted User C F2 INVITE B F3 180 Ringing F5 200 OK F8 ACK F10 INVITE B sendonly F11 200 OK F14 ACK F16 INVITE C F18 180 Ringing F20 200 OK F22 ACK 2 way RTP channel established F25 REFER F26 202 Accepted F31 BYE F32 BYE F33 200 OK F34 200 OK 2 way RTP chan...

Page 605: ...eive the RTP data is specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forwa...

Page 606: ...0 OK response to the proxy server The 200 OK response notifies User A that the INVITE was successfully processed F12 200 OK Proxy Server to User A The proxy server forwards the 200 OK response to User A The 200 OK response notifies User B is successfully placed on hold F13 ACK User A to Proxy Server User A sends an ACK message to the proxy server The ACK confirms that User A has received the 200 O...

Page 607: ...e connection has been made F21 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK confirms that User A has received the 200 OK response The call session is now active F22 ACK Proxy Server to User C The proxy server forwards the ACK message to User C The ACK confirms that the proxy server has received the 200 OK response The call session is now active F23 REFER User A to ...

Page 608: ...response notifies User A that User B has received the BYE request F30 200OK Proxy Server to User A The proxy server forwards the SIP 200 OK response to User A The following figure illustrates successful call forwarding between Yealink SIP IP phones in which User B has enabled always call forward The incoming call is immediately forwarded to User C when User A calls User B In this call flow scenari...

Page 609: ...een User A and User C User A Proxy Server User B User C F1 INVITE B F2 INVITE B F3 302 Move Temporarily F6 ACK F7 INVITE C F8 INVITE C F9 180 Ringing F10 180 Ringing F11 200 OK F12 200 OK F13 ACK F14 ACK F4 ACK 2 way RTP channel established F5 302 Move Temporarily ...

Page 610: ...repared to receive the RTP data is specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 302 Move Temporarily User B to Proxy Server User B sends a SIP 302 Moved Temporarily message to the proxy server The message indicates that User B is not available at SIP phone B User B rewrites the contact ...

Page 611: ...200OK User C to Proxy Server User C sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F12 200OK Proxy Server to User A The proxy server forwards the SIP 200 OK response to User A The 200 OK response notifies User A that the connection has been made F13 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK c...

Page 612: ...r is User C 2 User A calls User B 3 User B is busy 4 User B forwards the incoming call to User C 5 User C answers the call Call is established between User A and User C User A Proxy Server User B User C F1 INVITE B F2 INVITE B F3 180 Ringing F8 ACK F9 INVITE C F10 INVITE C F11 180 Ringing F12 180 Ringing F13 200 OK F14 200 OK F15 ACK F16 ACK F4 180 Ringing F5 302 Move Temporarily F6 ACK F7 302 Mov...

Page 613: ...specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B The proxy server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing r...

Page 614: ...Proxy Server User C sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F12 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User C is being alerted F13 200OK User C to Proxy Server User C sends a SIP 200 OK response to the proxy server T...

Page 615: ...r C 2 User A calls User B 3 User B does not answer the incoming call 4 User B forwards the incoming call to User C 5 User C answers the call Call is established between User A and User C User A Proxy Server User B User C F1 INVITE B F2 INVITE B F3 180 Ringing F8 ACK F9 INVITE C F10 INVITE C F11 180 Ringing F12 180 Ringing F13 200 OK F14 200 OK F15 ACK F16 ACK F4 180 Ringing F5 302 Move Temporarily...

Page 616: ...server sends the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 302 Move Temporarily...

Page 617: ...y Server to User A The proxy server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User C is being alerted F13 200OK User C to Proxy Server User C sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F14 200OK Proxy Server to User A The proxy server forwards the SIP 200 OK response to User...

Page 618: ... 4 User A calls User C 5 User C answers the call 6 User A mixes the RTP channels and establishes a conference between User B and User C F9 INVITE sendonly F10 INVITE sendonly F15 INVITE C F11 200 OK F12 200 OK F1 INVITE B F2 INVITE B F3 180 Ringing F4 180 Ringing F5 200 OK F6 200 OK F7 ACK F8 ACK Session1 established between User A and User B is active F13 ACK F14 ACK Session 1 established between...

Page 619: ...epared to receive the RTP data is specified F2 INVITE Proxy Server to User B The proxy server maps the SIP URI in the To field to User B Proxy server forwards the INVITE message to User B F3 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F4 180 Ringing Proxy Server to User A The proxy ...

Page 620: ...ser B F11 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the INVITE is successfully processed F12 200 OK Proxy Server to User A The proxy server forwards the 200 OK response to User A The 200 OK response notifies User A that User B is successfully placed on hold F13 ACK User A to Proxy Server User A sends the ACK messag...

Page 621: ...ne indicating that User C is being alerted F19 200OK User C to Proxy Server User C sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F20 200OK Proxy Server to User A The proxy server forwards the SIP 200 OK response to User A The 200 OK response notifies User A that the connection has been made F21 ACK User A to Proxy Server User ...

Page 622: ...Administrator s Guide for SIP T2_Series_T4_Series IP Phones 608 ...

Page 623: ...orward 208 Busy Lamp Field 313 Busy Tone Delay 191 C Call Completion 171 Call Forward 208 Call Hold 203 Call Log 151 Call Park 258 Call Recording 355 Call Transfer 227 Call Waiting 161 Calling Line Identification Presentation 262 Connected Line Identification Presentation 264 Capturing Packets 533 Capturing the Current Screen of the Phone 385 Comfort Noise Generation 488 Configuration Files 26 Con...

Page 624: ...uage Packs 104 Local Contact File 518 Local Directory 154 Logo Customization 118 M Message Waiting Indicator 336 Missed Call Log 153 Multicast Paging 341 N NAT Traversal 445 Network Address Translation NAT 445 Network Conference 230 No Answer Forward 208 Notification Popups 62 O Off Hook Hot Line Dialing 146 P Phone Lock 84 Phone User Interface 26 Physical Features of IP Phones 4 Power Indicator L...

Page 625: ...d Date 91 Transfer on Conference Hang Up 234 Transfer via DTMF 273 Transport Layer Security TLS 493 Troubleshooting 523 Troubleshooting Methods 523 Troubleshooting Solutions 535 TR 069 Device Management 458 U Upgrading Firmware 49 Use Outbound Proxy in Dialog 196 User Agent Client UAC 2 User Agent Server UAS 2 User Password 77 V Verifying Startup 22 Viewing Log Files 523 VLAN 411 Voice Activity De...

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