Yealink SIP-T22 User Manual Download

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User Guide SIP-T22P/SIP-T22 IP Phone

132

Time Zone

Time Zone Name

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Germany(Berlin)

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Hungary(Budapest)

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Italy(Rome)

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Luxembourg(Luxembourg)

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Macedonia(Skopje)

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Netherlands(Amsterdam)

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Namibia(Windhoek)

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Estonia(Tallinn)

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Finland(Helsinki)

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Gaza Strip(Gaza)

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Greece(Athens)

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Israel(Tel Aviv)

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Jordan(Amman)

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Latvia(Riga)

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Lebanon(Beirut)

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Moldova(Kishinev)

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Russia(Kaliningrad)

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Romania(Bucharest)

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Syria(Damascus)

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Turkey(Ankara)

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Ukraine(Kyiv, Odessa)

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East Africa Time

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Iraq(Baghdad)

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Russia(Moscow)

+03:30

Iran(Teheran)

+04:00

Armenia(Yerevan)

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Azerbaijan(Baku)

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Georgia(Tbilisi)

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Kazakhstan(Aktau)

+04:00

Russia(Samara)

+04:30

Afghanistan

+05:00

Kazakhstan(Aqtobe)

+05:00

Kyrgyzstan(Bishkek)

+05:00

Pakistan(Islamabad)

+05:00

Russia(Chelyabinsk)

+05:30

India(Calcutta)

+06:00

Kazakhstan(Astana, Almaty)

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Russia(Novosibirsk, Omsk)

+07:00

Russia(Krasnoyarsk)

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Thailand(Bangkok)

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China(Beijing)

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Singapore(Singapore)

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Australia(Perth)

+09:00

Korea(Seoul)

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Japan(Tokyo)

+09:30

Australia(Adelaide)

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Australia(Darwin)

+10:00

Australia(Sydney, Melbourne, Canberra)

+10:00

Australia(Brisbane)

+10:00

Australia(Hobart)

+10:00

Russia(Vladivostok)

+10:30

Australia(Lord Howe Islands)

+11:00

New Caledonia(Noumea)

+12:00

New Zealand(Wellington, Auckland)

+12:45

New Zealand(Chatham Islands)

+13:00

Tonga(Nukualofa)

Summary of Contents for SIP-T22

Page 1: ......

Page 2: ...JECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FUL...

Page 3: ...ser is encouraged to try to correct the interference by one or more of the following measures 1 Reorientor relocate the receiving antenna 2 Increase the separation between the equipmentandreceiver 3 C...

Page 4: ...oftware under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions ofthe license The original GPL license source code ofcomponents licensedunder GPL andused in Yeal...

Page 5: ...2 IP phone If this is your first time using the SIP T22P SIP T22 IP phone we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide available online http www yealink...

Page 6: ...sections Appendix A Time Zones on page 131 Major updates have occurred to the following sections LED Instructions on page 4 Ring Tones on page 26 Remote Phone Book on page 41 Anonymous Call on page 9...

Page 7: ...e 22 Contact Management on page 28 DSS Keys on page 48 Major updates have occurred to the following sections Keypad Lock on page 22 Volume on page 25 Ring Tones on page 26 Call Completion on page 72 D...

Page 8: ...User Guide for the SIP T22P SIP T22 IP Phone viii...

Page 9: ...Guide Version 71 120 vi Changes for Release 71 Guide Version 71 110 vii Changes for Release 70 Guide Version 70 vii Table of Contents ix Overview 1 Hardware Component Instructions 1 Icon Instructions...

Page 10: ...o Customization 45 Headset Use 46 DSS Keys 48 Account Management 56 Dial Plan 57 Emergency Number 62 Live Dialpad 63 Hotline 64 Basic Call Features 65 Placing Calls 65 Answering Calls 67 Ending Calls...

Page 11: ...oming Intercom Calls 103 Multicast Paging 105 Sending RTP Stream 105 Receiving RTP Stream 107 Music on Hold 108 Automatic Call Distribution ACD 109 Messages 111 Short Message Service SMS 111 Voice Mai...

Page 12: ...User Guide for the SIP T22P SIP T22 IP Phone xii...

Page 13: ...dware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone contact your system administrator...

Page 14: ...ys to activate up to three accounts and assign various features MESSAGE Key Indicates and accesses voice mails HEADSET Key Toggles the headset mode TRAN Key Transfers a call to another party RD Key Re...

Page 15: ...Registering Hands free speakerphone mode Handset mode Headset mode Multi lingual lowercase letters input mode Multi lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Mult...

Page 16: ...ption Solid green The phone is initializing The phone is busy The phone is idle The call is placed on hold or is held The phone receives a text message or voice mail Fast flashing green 300ms The phon...

Page 17: ...ngs In many cases either the phone user interface and or the web userinterface interchangeably However in some cases it is only possible to use one or the other interface to operate the phone and chan...

Page 18: ...g table Options Phone User Interface Web User Interface Status IP Address MAC Firmware Network Phone Accounts Basic Phone Settings Backlight Language Time Date Administrator Password Key as Send Keypa...

Page 19: ...ording Hot Desking Intercom Multicast Paging Music on Hold Automatic Call Distribution ACD Messages SIP Account UserOptions Activation Label Display Name RegisterName UserName Password SIP Server1 2 S...

Page 20: ...sic setup of the phone In the package English Quick Reference Guide Basic call features and phone customizations In the package English User Guide Phone Web user interface settings Basic call features...

Page 21: ...Topics include Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new...

Page 22: ...n Guide Quick Reference Guide Check the list before installation If you find anything missing contact your system administrator If your phone is already installed proceed to Phone Initialization on pa...

Page 23: ...k and power You have two options for power and network connections Your system administrator will advise you which one to use AC power Power over Ethernet PoE Note A headset is not included in the pac...

Page 24: ...IP phone can be powered from a PoE compliant switch or hub PoE is not applicable to the SIP T22 IP phone To connect the PoE for the SIP T22P IP phone 1 Connect the Ethernet cable between the Internet...

Page 25: ...via phone userinterface or web user interface Available information of phone status includes Network status e g IPv4 status IP mode MAC address LAN type LAN IP and LAN mask Phone status e g device mo...

Page 26: ...nfirm tologin The phone status is displayed on the first page of the web user interface If your phone cannot contact a DHCP server for any reason you need to configure network settings manually The IP...

Page 27: ...fields respectively 5 Press the Save soft key to accept the change or the Back soft key to cancel To configure a static IPv6 address via phone user interface 1 Press Menu Settings Advanced Settings pa...

Page 28: ...enerally your phone will be deployed with multiple other phones In this case your system administrator will configure the phone parameters beforehand so that after you start up your phone the phone wi...

Page 29: ...phone Topics include General Settings Audio Settings Contact Management Call History Management System Customizations If you require additional information or assistance with your new phone contact y...

Page 30: ...e web user interface will use English You can change the language for the phone user interface and the web user interface respectively Note To change the language for the phone user interface 1 Press...

Page 31: ...layed on the LCD screen when the phone is idle If the phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server you need to configure the time and date manually For more...

Page 32: ...will change accordingly To configure the time and date format via phone user interface 1 Press Menu Settings Basic Settings Time Date Time Date Format 2 Press or or the Switch soft key to select the d...

Page 33: ...r The default administrator password is admin For security reasons you should change the default administrator password as soon as possible To change the administrator password via phone user interfac...

Page 34: ...the following Menu Key The Menu soft key and MESSAGE key are locked You cannot access the menu of the phone until unlocked Function Keys The function keys are locked You cannot use the MESSAGE RD TRAN...

Page 35: ...d 3 Press the Save soft key to accept the change 4 Long press to lock the keypad immediately when the phone is idle The LCD screen prompts Keypad Locked and displays the icon You can specify the inter...

Page 36: ...cancel Note To unlock the keypad via phone user interface 1 Press any locked key the LCD screen prompts Please EnterPIN 2 Enter the PIN in the PIN field 3 Press the Confirm soft key to unlock the key...

Page 37: ...eypad lock is configurable via web user interface at the path Features Phone Lock You can press the Volume key to adjust the ringer volume when the phone is idle You can also press the Volume key to a...

Page 38: ...fferent accounts registered on your phone or to distinguish your phone from your neighbor s To select a ring tone for the phone via phone user interface 1 Press Menu Settings Basic Settings Sound Ring...

Page 39: ...a web user interface only The ring tone for an incoming call on the phone may be different For example when the phone receives an incoming call from a contact stored in the local directory it will pla...

Page 40: ...provides easy access to frequently used lists The lists may contain Local Directory History Remote Phone Book and LDAP To configure the directory via web user interface 1 Click on Directory Setting 2...

Page 41: ...a phone user interface 1 Press the Dir soft key when the phone is idle The LCD screen displays the list s in the directory If there is only one list in the directory press the Dir soft key to enter th...

Page 42: ...Directory Local Directory toenter the local directory 2 Press the AddGrp soft key 3 Enter the desired group name in the Name field 4 Press or to select the desired group ring tone from the Ring Tones...

Page 43: ...t key and then select Detail from the prompt list 4 Press or to select the group information and then edit 5 Press the Save soft key to accept change or the Back soft key to cancel To delete a group f...

Page 44: ...acts to your local directory in the following ways Manually From call history From remote phone book Adding Contacts Manually To add a contact to the local directory manually 1 Press the Dir soft key...

Page 45: ...e change or the Back soft key to cancel Note Adding Contacts from Call History To add a contact to the local directory from the call history 1 Press the History soft key 2 Press or to select the desir...

Page 46: ...perating refer to Remote Phone Book on page 41 To edit a contact in the local directory 1 Press the Dir soft key The IP phone enters the local directory directly as there is only Local Directory in th...

Page 47: ...key If the groups have been added to the local directory select the desired group and then press the Enter soft key 3 Press or to select the desired contact 4 Press the Option soft key and then select...

Page 48: ...stored in the local directory press the Send soft key to display a list of numbers Press or to select the desired number Press the Send soft key todial out the number To search for a contact in the l...

Page 49: ...st appears in the Enabled column 3 Repeat step 2 to add more lists to the Enabled column 4 To remove a list from the Enabled column select the desired list and then click 5 To adjust the display order...

Page 50: ...ace But you can only import or export the contact list via web userinterface To import an XML file of contact list via web user interface 1 Click on Directory Local Directory 2 Click Browse tolocate a...

Page 51: ...import into the local directory from the pull down list of Index 7 Click Import tocomplete importing the contact list To export contact list via web user interface 1 Click on Directory Local Directory...

Page 52: ...ls to the contact from the blacklist 5 Press the Add soft key to accept the change or the Back soft key tocancel To add a contact to the blacklist from local directory 1 Press the Dir soft key The IP...

Page 53: ...ne You can add local contacts search for a contact or simply dial a contact number from the corporate directory You can configure your new phone to access up to 5 corporate directories The phone suppo...

Page 54: ...If Remote Phone Book is added to the directory press Dir Remote Phone Book to enter remote phone book 2 Select the desired remote group and then press the Entersoft key to load the corporate director...

Page 55: ...n list of Search Remote Phonebook Name 3 Enter the refresh period of corporate directory in the Search Flash Time Seconds field The default value is 21600 seconds 4 Click Confirm toaccept the change T...

Page 56: ...story soft key 2 Press or to switch between All Calls Placed Calls Received Calls Missed Calls and Forwarded Calls 3 Press or to select the desired entry 4 Press the Send soft key To add a contact to...

Page 57: ...ssed Calls and Forwarded Calls 3 Press the Option soft key and then select Del All from the prompt list 4 Press the OK soft key The LCD screen prompts Delete all records 5 Press the OK soft key to con...

Page 58: ...to your headset automatically Enter the desired number and press the Send soft key then the phone will place a call using the headset automatically For more information on using the headset to place a...

Page 59: ...sically connect headsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex capabilities while the one...

Page 60: ...features such as call return and voice mail The line key LEDs will indicate status when the keys are assigned with particular features such as BLF The default key type of each line key is Line To conf...

Page 61: ...following subchapters in detail Speed Dial Voice Mail Directed Pickup Group Pickup DTMF Prefix Local Group XML Group XML Brower LDAP Conference Forward Transfer Hold DND SMS Group Listening Zero Touch...

Page 62: ...l on the phone Dependencies Type Key Event Key Type Directed Pickup Account ID the account this feature will be applied to Value the directed pickup code followed by the specific phone number Usage Pr...

Page 63: ...ou want to access Usage Press the DSSkey to access the group specified in the Local Group field XML Group You can use this key feature to access the remote group in your corporate directory quickly Yo...

Page 64: ...cies Type Key Event Key Type Conf Value the numberyou want to add to the conference Usage Press the DSSkey during an active call to set up a conference with the number specified in the Value field Not...

Page 65: ...held call Dependencies Type Key Event Key Type Hold Usage 1 Press the DSS key during an active call to place the call on hold 2 Press the DSS key again to retrieve the held call DND You can use this...

Page 66: ...S key to activate the group listening mode You can then speak and listen through the handset headset other persons at your side can listen through the speaker at the same time 2 Press the DSS key agai...

Page 67: ...to immediately access to frequently used lists Note You can customize the soft keys navigation keys and function keys on the keypad To customize the programmable keys via web user interface 1 Click on...

Page 68: ...nge or the Back soft key to cancel You can repeat steps 2 to 5 to registermore accounts To disable an account via phone user interface 1 Press Menu Settings Advanced Settings password admin Accounts 2...

Page 69: ...715 etc The should be followed by the sequence number of a parenthesis The plus the sequence number means the whole character or characters placed in the parenthesis The number directs to the right pa...

Page 70: ...in the Prefix and Replace fields 4 Enter the desired line ID in the Account field or leave it blank 5 Click Edit toaccept the change To delete one or more replace rules via web user interface 1 Click...

Page 71: ...blank For more information on the valid values of Account field referto Replace Rule on page 57 4 Click Add toadd the dial now rule When you enter the number 1234 using the keypad the phone will dial...

Page 72: ...he code area For example area code is configured as Code 0592 Min Length 4 Max Length 11 then when you dial out the number 56789 which has the digits between 4 to 11 the phone will add the area code a...

Page 73: ...dialed on your phone When you dial a block out number on your phone the dialing will fail and the LCD screen will prompt Forbidden Number You can add 10 block out rules at most on your phone To add a...

Page 74: ...assistance when necessary The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries...

Page 75: ...ialpad on the SIP T22P SIP T22 IP phone which enables the IP phone to automatically dial out phone numbers without pressing any other key You can also configure a delay where the phone will dial out t...

Page 76: ...e will dial out the hotline number automatically after the specified period of time To configure hotline number via phone user interface 1 Press Menu Features Hotline 2 Enter the desired number in the...

Page 77: ...IP phone Topics include Placing Calls Answering Calls Ending Calls Redialing Numbers Recent Call In Dialing Auto Answer Auto Redial Call Completion Call Return Call Mute Call Hold Resume Do Not Distu...

Page 78: ...1 Pick up the handset 2 Enter the desired number using the keypad 3 Press or the Send soft key The key is configured as a send key by default You can also set the key as the send key or set neither F...

Page 79: ...r the Send soft key Press the Hold soft key to place the original call on hold Press the NewCall soft key Enter the desired number using the keypad Press or the Send soft key You can press or to switc...

Page 80: ...using the headset Do one of the following Press With the headset mode activated press the Answer soft key With the headset mode activated press the line key the line key LED flashes green Answering Wh...

Page 81: ...d entry from the placed call list and then press or the Send soft key You can view the placed calls list when the phone is in the pre dialing screen To do this you should enable recent call in dialing...

Page 82: ...an incoming call on a line Auto answer is configurable on a per line basis To configure auto answer via phone user interface 1 Press Menu Settings Advanced Settings password admin Accounts 2 Select t...

Page 83: ...r or the Switch soft key to select Enable from the Auto Redial field 3 Enter the desired time in the Redial Interval field The default time interval is 10s 4 Enter the desired times in the Redial Time...

Page 84: ...hen the callee becomes available to receive a call To configure call completion via phone user interface 1 Press Menu Features Call Completion 2 Press or or the Switch soft key to select Enable from t...

Page 85: ...ess or or the Switch soft key to select Key Event from the Type field 4 Press or or the Switch soft key to select Call Return from the Key Type field 5 Press the Save soft key to accept the change or...

Page 86: ...ce a call on hold 1 Press the Hold soft key during a call The LCD screen indicates the call is on hold and the line key LED flashes green Note To resume a held call 1 Press the Resume soft key Multipl...

Page 87: ...message You can enable disable DND for the phone system or you can customize DND for each or all accounts Two DND modes Phone default DND is effective for the phone system Custom DND can be configure...

Page 88: ...t 1 Press the DND soft key when the phone is idle The LCD screen displays a list of the accounts on the phone 2 Press or to select the desired account 3 Press or soft key to select On toactive DND 4 P...

Page 89: ...n indicates the number of the missed calls will prompt on the LCD screen Note To configure the DND authorized numbers via web user interface 1 Click on Features Forward DND 2 Select Enabled from the...

Page 90: ...forward incoming calls to another party by the static forwarding You can also forward calls while your phone is ringing referto the dynamic forwarding Static Forwarding Three types of static forwardi...

Page 91: ...figure the call forward mode via web user interface 1 Click on Features Forward DND 2 In the Forward block mark the desired radio box in the Mode field 3 Click Confirm toaccept the change Note To enab...

Page 92: ...t Busy Forward 1 Press or or the Switch soft key to select Enable from the Busy field 2 Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To fiel...

Page 93: ...ng type and then press the Enter soft key The options are 4 Depending on your selection a If you select Always Forward you can enable it for a specific account 1 Press or or the Switch soft key to sel...

Page 94: ...sy forward was enabled for a specific account do the following 1 Press or to select the Busy field 2 Press the All Lines soft key The LCD screen prompts Copy to All Lines 3 Press the OK soft key to ac...

Page 95: ...and the associate line icon changes to Call forward is configurable via web user interface at the path Features Forward DND Note To disable call forward in phone mode Do one of the following Press wh...

Page 96: ...ng press the Fwd soft key 2 Enter the number you want to forward the incoming call to 3 Press or the Send soft key The incoming call is forwarded The LCD screen prompts a call forward message You can...

Page 97: ...attended transfer 1 Press or the Tran soft key during a call 2 Do one of the following Enter the number you want to transferthe call to Press the Dir soft key and then select Local Directory Select th...

Page 98: ...key to select Enable from the Play Tone field 4 Press the Save soft key to accept the change or the Back soft key to cancel 5 Optional Enter the call waiting on code and off code respectively in the C...

Page 99: ...conference and make sure the call is active for example select the call on account 1 3 Press the Conf soft key to join the two calls in the conference on the selected account You can press the Hold s...

Page 100: ...nd party and press or the Send soft key 4 When the second party answers the call press the Conf soft key to add the second party to the conference 5 Press the Conf soft key to place a new call The con...

Page 101: ...he call park code in the Value field 7 Press the Save soft key to accept the change or the Back soft key to cancel Call park key is configurable via web user interface at the path DSSKey Line Key To u...

Page 102: ...formation You can pick up an incoming call by using the DPickup GPickup soft key To use call pickup you need to configure the call pickup code beforehand on a global or per line basis via web user int...

Page 103: ...ccept the change To configure the directed call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Adv...

Page 104: ...all is answered on your phone You can also configure a DSS key as directed pickup key via phone user interface or web user interface You can pick up a call by pressing the directed pickup key directly...

Page 105: ...oaccept the change To configure the group call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Adva...

Page 106: ...onsult some of the services but don t want to be harassed Anonymous call is configurable on a per line basis You can also configure the phone to send anonymous on off code to the server to activate de...

Page 107: ...ll 1 Using the specific line on the phone to place a call to phone B The LCD screen of phone B prompts an incoming call from anonymity You can use anonymous call rejection to reject incoming calls fro...

Page 108: ...ection field 5 Optional Enter the anonymous call rejection on code and off code respectively in the Reject On Code and Reject Off Code field 6 Press the Save soft key to accept the change or the Back...

Page 109: ...F key line key on the phone for monitoring the status of a friend s line busy or idle The BLF key LED flashes green when the friend s line is in use For more information on BLF key LED indications ref...

Page 110: ...es an incoming call You can also enable visual alert for BLF pickup on the phone This allows the LCD screen of the monitoring phone to display the caller ID when the monitored line receives an incomin...

Page 111: ...supports record and URL record Two ways of call recording Record The phone sends SIP INFO message containing a specific header Record on off to trigger a recording URL Record The phone sends HTTP URL...

Page 112: ...change or the Back soft key to cancel Record and URL record keys are configurable via web user interface at the path DSSKey Line Key The record and URL record keys control the recording and are availa...

Page 113: ...oyee A primary motivation for hot desking is cost reduction This feature is regularly used in places where not all the employees are in the office at the same time or not in the office for very long a...

Page 114: ...DSSKey Line Key To use hot desking 1 Press the hot desking key when the phone is idle The LCD screen prompts Clear all account config 2 Press the OK soft key registration configurations of all account...

Page 115: ...ld 6 Press the Save soft key to accept the change or the Back soft key to cancel Intercom key is configurable via web user interface at the path DSSKey Line key To place an intercom call 1 Press the i...

Page 116: ...Features Intercom 2 Make the desired changes Press or to switch between different intercom features 3 Press the Save soft key to accept the change or the Back soft key to cancel These specific parame...

Page 117: ...s an incoming intercom call like a waiting call Intercom Barge is disabled by default You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the m...

Page 118: ...eral Information 2 Select the desired codec from the pull down list of Multicast Codec The default codec is G722 3 Click Confirm toaccept the change Note To send RTP stream 1 Press the multicast pagin...

Page 119: ...active call it will be ignored automatically If Disabled is selected from the pull down list of Paging Barge the voice call in progress takes precedence over all incoming multicast paging calls Valid...

Page 120: ...e Note Music on hold MoH is the business practice of playing recorded music to fill the silence that would be heard by the party placed on hold To use this feature you should specify a SIP URI pointin...

Page 121: ...enter The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportun...

Page 122: ...ACD key to log into the ACD system After logging in you are ready to receive calls from the ACD system You can press the ACD key to show your current ACD user status You can press the Available Unava...

Page 123: ...the boxes can store up to 100 text messages If the number of the text messages in one box is more than 100 the phone will directly delete the oldest text message in the box Note To read a text message...

Page 124: ...t key to cancel Sending a text message is configurable via web user interface at the path Features SMS To reply a text message 1 Press Menu Messages Text Message Inbox 2 Select the desired message and...

Page 125: ...n also listen to the voice mails stored in a centralized location When receiving a new voice mail the phone will play a warning tone and the MESSAGE key LED will illuminate and the LCD screen will dis...

Page 126: ...e 2 Follow the voice prompt to listen to voice mails Note To view voice mails via phone user interface 1 Press Menu Messages Voice Mail View Voice Mail The LCD screen displays the amount of new and ol...

Page 127: ...ice MWI Subscription Period Period of MWI subscription The IP phone sends a refresh SUBSCRIBE request before initial SUBSCRIBE expiration Subscribe MWI to Voice Mail Enable or disable a subscription t...

Page 128: ...irm toaccept the change To enable Subscribe MWI to Voice Mail via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select Ena...

Page 129: ...eatures 117 6 Click Confirm toaccept the change The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail Note MWI subscription is configurable via web use...

Page 130: ...User Guide SIP T22P SIP T22 IP Phone 118...

Page 131: ...y Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port o the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Cont...

Page 132: ...onnect a different handset or headset to isolate the problem Why doesn t the phone ring Check that the ringer volume on the phone To adjust the ringer volume setting press the Volume key when the phon...

Page 133: ...he account while a registername matched with a password is used for authentication if the server requires Display name is the caller ID that will be displayed on the callee s LCD screen Server configu...

Page 134: ...SMS to any other phone SMS depends on support from a SIP server Contact your system administrator for more information How to change the user password To change the user password via web user interfa...

Page 135: ...ired account from the pull down list of Account 3 Click on Advanced 4 Select the desired value from the pull down list of RTP Encryption SRTP 5 Click Confirm toaccept the change Note If logging in the...

Page 136: ...he phone Note How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem To export a PCAP trace via web user interface 1 Click on Settings Configuration 2 Click Star...

Page 137: ...onfiguration 2 Select 6 from the pull down list of System Log Level 3 Click Confirm toaccept the change The web user interface prompts Do you want to restart your machine The configuration will take e...

Page 138: ...ation 2 In the Export or Import Configuration field click Export toopen file download window and then save the file to your local system To import the phone configurations via web user interface 1 Cli...

Page 139: ...reset the phone Reset the phone when other troubleshooting suggestions do not correct the problem You need to note that all customized settings will be overwritten after resetting We recommend asking...

Page 140: ...key The LCD screen prompts Resetting Please Wait The LCD screen prompts Initializing Please wait The phone will be reset to factory sucessfully after startup Note Reset of your phone may take a few mi...

Page 141: ...following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury General Requirements Before you install and use the device read the safet...

Page 142: ...on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction...

Page 143: ...Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom...

Page 144: ...03 30 Iran Teheran 04 00 Armenia Yerevan 04 00 Azerbaijan Baku 04 00 Georgia Tbilisi 04 00 Kazakhstan Aktau 04 00 Russia Samara 04 30 Afghanistan 05 00 Kazakhstan Aqtobe 05 00 Kyrgyzstan Bishkek 05 00...

Page 145: ...i Conference 86 Contact Management 28 Copyright i Customizing Your Phone 17 D Declaration of Conformity ii Deleting Contacts 35 Deleting Groups 31 Dial now 59 Dial Plan 57 Directory 28 Do Not Disturb...

Page 146: ...lacing Calls to Contacts 35 Programmable Keys 55 R Receiving RTP Stream 107 Recent Call In Dialing 69 Redialing Numbers 69 Registration 16 Regulatory Notices 129 Remote Phone Book 41 Replace Rule 57 R...

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