
Installation and Operation Guide SOLECTRIA
®
XGI 1500-250 Series Inverters
DOCR-071074 (Rev 7, 30 MAY 2023)
55 of 72
27
Communication
3 Fault
Communication processor
hardware fault.
Power cycle the inverter. If the inverter
doesn’t clear the error, contact
Technical Support.
28
Network Fault
A network connection has failed.
Check to make sure the Ethernet
connections are firmly seated. Check
the Wi-Fi antennas, ensure they are
vertically mounted.
29
Software Update
Fault
Communication processor
software update fault.
Power cycle the inverter. If the inverter
doesn’t clear the error, contact
Technical Support.
30
Unauthorized
Network Access
An unauthorized attempt to
access the network has occurred.
Check to ensure there have not been
any malicious attempts to access the
inverter network.
31
Invalid
Configuration
Request
An external request to adjust
setting beyond the allowable
limits.
Check to make sure the value being
entered is acceptable and re-enter.
32
Reserved
9.1.3
Information Events
Information events will not cause the inverter to cease producing AC power and are used for reference. There is
no LED for them.
Table 9-3 Information Event Codes
Info
Event Code
Display Message
Description
Troubleshooting
1
Power Derating,
Temperature
Inverter output power is reduced
due to the internal operating
temperature of the inverter.
Check to make sure all external fans
are operating, replace fans if
necessary. Make sure the ambient
temperature is within the normal
operating range.
2
Power Derating,
Customer
Command
Inverter output power is reduced
in response to user command.
Verify that that a request has been
made to de-rate the inverter. If this
request has not been made, contact
Technical Support.
…
32
Reserved