E-14
Warranty
Details of Warranty
Warranty Period
The warranty period for a product that was purchased (hereinafter called the “delivered
product”) is one year from the time of delivery to the location specified by the cus-
tomer or 18 months from the time of shipment from the Yaskawa factory, whichever is
sooner.
Warranty Scope
Yaskawa shall replace or repair a defective product free of charge if a defect attribut-
able to Yaskawa occurs during the above warranty period.
This warranty does not cover defects caused by the delivered product reaching the end
of its service life and replacement of parts that require replacement or that have a lim-
ited service life.
This warranty does not cover failures that result from any of the following causes.
• Improper handling, abuse, or use in unsuitable conditions or in environments not
described in product catalogs or manuals, or in any separately agreed-upon specifi-
cations
• Causes not attributable to the delivered product itself
• Modifications or repairs not performed by Yaskawa
• Use of the delivered product in a manner in which it was not originally intended
• Causes that were not foreseeable with the scientific and technological understand-
ing at the time of shipment from Yaskawa
• Events for which Yaskawa is not responsible, such as natural or human-made disas-
ters
Limitations of Liability
• Yaskawa shall in no event be responsible for any damage or loss of opportunity to
the customer that arises due to failure of the delivered product.
• Yaskawa shall not be responsible for any programs (including parameter settings) or
the results of program execution of the programs provided by the user or by a third
party for use with programmable Yaskawa products.
• The information described in product catalogs or manuals is provided for the pur-
pose of the customer purchasing the appropriate product for the intended applica-
tion. The use thereof does not guarantee that there are no infringements of
intellectual property rights or other proprietary rights of Yaskawa or third parties,
nor does it construe a license.
• Yaskawa shall not be responsible for any damage arising from infringements of
intellectual property rights or other proprietary rights of third parties as a result of
using the information described in catalogs or manuals.
