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EcoTrim ET-1024 System
1 Introduction
1.4 Customer Support Information
1.4
Customer Support Information
If you need technical assistance with any aspect of your EcoTrim-1024
System, please contact Motoman Customer Support at the following
24-hour support telephone number:
Please have the following information ready before you call:
• System
EcoTrim-1024 System, DX-Series
• Robot
MH24
• Positioner
MSR-355 and MSR-655
• Primary Application
Trimming
• Controller
DX200
• Software Version
Access this information on the
Programming Pendant display
screen by selecting {MAIN MENU} -
{SYSTEM INFO} - {VERSION}
• Robot Serial Number
Located on a data plate on the rear
of each robot
• Robot Sales Order Number
Located on a data plate on the front
door of the DX200 controller
(937) 847-3200
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