Yamaha CRW2100EZ Quick Start Manual Download Page 40 | Manualshive

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39

9.2) Troubleshooting

A summary of common questions and their answers are listed below to help you
troubleshoot your new drive before calling for customer service. (Also see section 7.4
on page 28.)

You may also refer to the Yamaha web site at http://www.yamaha.co.jp/english/product/
computer/ for more information.

The drive does not power up.

●

Make certain the 4-pin power cable from the computer’s power supply is attached correctly.

The computer does not start up (SCSI Model Only).

●

Make certain the SCSI card is installed correctly. Please read the instructions that come
with your SCSI card for details.

The drive is not recognized.

●

Are the pins and holes on the SCSI connector straight and not deformed?
Check the connectors.

●

Is the 4-pin power cable from the computer’s power supply attached correctly, and
does the drive power up? Also, are the SCSI or IDE ribbon cables (depending on model)
correctly connected?

SCSI models only:

If the system has started up normally, you will be able to see the

drive and the SCSI card listed in

Control Panel | System | Device Manager

tab. The

drive will be listed when you double-click on

CDROM

and the SCSI card will be listed

when you double-click on

SCSI controllers

.

When you power up your computer, you can access the machine’s hardware BIOS set-
tings before Windows is loaded. You can set your computer to recognize the SCSI card
and the drive in the BIOS.

Important Note:

The BIOS (Basic Input/Output System) is a small program that resides on a ROM chip on the

computer’s motherboard as well as on some expansion cards. It checks the system and its devices (such as
serial ports and hard disk controllers) before loading the operating system (OS).

●

Are you using the correct SCSI driver?

If the SCSI card has not been installed correctly under Windows 95/98, make sure that
you have installed the most recent drivers supplied by the SCSI card manufacturer.

CD-DA

CD TEXT

CD-ROM (*1)

Mixed Mode CD-ROM
(CD-ROM+CD-DA)

CD-ROM XA (*1)

Photo CD (*1)

Video CD

CD-i

CD EXTRA (*1)

●

●

●

●
●

(*2)(*3)

●
●
●

●

●

●
●

●

●
●
●
●

(*3)

●

●

(*4)

No

●
●

●

(*4)

●

(*4)

●

(*4)

●

(*4)

No

●

(*4)

Write

Read

Play

*1: includes multisession

*2: suitable disc required

*3: suitable application

software required

*4: suitable application software

required for playback

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Summary of Contents for CRW2100EZ

Page 1: ...QUICK START GUIDE Internal CRW2100EZ CRW2100SZ Models ...

Page 2: ...ION OF YOUR NEW CD RW DRIVE 15 5 1 Operating System Recognizes the 3 in 1 drive 6 INSTALLING SOFTWARE 24 6 1 Adaptec DirectCD 6 2 Easy CD Creator 6 3 Other Software 7 OPERATING YOUR NEW CD RW DRIVE 26 7 1 Front Panel 7 2 Loading a Disc 7 3 Ejecting a Disc 7 4 Troubleshooting 8 MAKING CDS 28 8 1 Making Audio Music CDs 8 2 Making Data CDs 8 3 Making a wav file from a CD 8 4 Making CDs on a Macintosh...

Page 3: ...X Re Write 40X Read Internal SCSI CD ReWritable drive CRW2100EZ 16X Write 10X Re Write 40X Read Internal E IDE CD ReWritable drive 1 1 2 System Requirements Your new Yamaha CD RW drive is a high performance CD recording device For optimum performance Yamaha recommends installing your new CD RW drive in a high perfor mance PC While complying to the minimum requirements highlighted below will ensure...

Page 4: ...f converting CD music tracks to WAV files for creating music CDs on a PC CRW2100SZ and CRW2100EZ drive can rip CDs up to five times faster than conventional CD ROM DVD ROM or other CD RW drives Flash ROM Memory All Yamaha 3 in 1 drives feature Flash ROM memory for online upgradability You can update your drive s firmware quickly and easily by visiting www Yamaha com on the World Wide Web Tray Load...

Page 5: ...pits into a green gold or blue dye layer The disc is read by a head which is simply looking for the absence or presence of reflected laser light To re write on CD RW media CD RW drives write data by altering the alignment of crys talline structures in the media When the disc is read by a laser these changes in the crystalline structure alter the phase of the effected light The disc can be wiped cl...

Page 6: ...that bears the High Speed CD RW logo or by a device e g CD ROM drive that supports CD RW 10X speed writing is enabled with Full CAV method In order to write erase or read these discs using a CD R RW drive a drive bearing the High Speed CD RW logo must be used When using a CD ROM drive to read these discs the drive must be capable of reading CD RW discs If these discs are used in a CD R RW drive no...

Page 7: ...r rates with a minimum load increase to the drive s mechanism Yamaha s new CRW2100 Lightspeed drives use the CAV method in the inner portions of the disc while using CLV method in the outer portions of the disc in order to enable up to 16x of writing speed This is called a Partial CAV method 2 REGISTRATION It is very important that you register your new Yamaha CD RW drive Registration entitles you...

Page 8: ...he SCSI card into the appropriate slot on the computer STEP 1 2 NO YES Set up the CD RW drive 1 Set the jumper switches Pages 9 10 2 Fit the drive into the computer Refer to Chapter 5 pages 15 20 STEP 3 Check that the CD RW drive is correctly installed Go to Control Panel System Device Manager tab Double click on CDROM and check that the drive has been correctly installed STEP 4 Install the CD wri...

Page 9: ...ase SCSI controller cards from your local computer peripheral retailer or you may contact Yamaha toll free at 888 926 2426 to purchase a compatible SCSI controller card Once you have selected a SCSI host adapter card install it in your computer following the directions provided in the card manufacturer s operating manual 3 3 CRW2100SZ SCSI Drive Settings Before installing your new CD RW drive in y...

Page 10: ...SCSI INTERFACE CONNECTOR 1 2 4 ID SELECT 1 PARITY 2 TERMINATOR 3 BLOCK SIZE 4 AUDIO OUT connector Connect one end of the 4 pin audio cable to this and the other end to your computer s sound card or built in audio DC INPUT connector Insert the power connector from your computer s power supply in this socket to feed power to the drive SCSI INTERFACE connector Insert the connector of the SCSI ribbon ...

Page 11: ... can automatically assign an unused number to your new CD RW drive SCAM protocol level 1 if SCAM is enabled Please refer to the SCSI Device Connection Diagram illustration below for a practical example of how SCSI devices may be set to function together 3 3 3 Parity Setting of your new 3 in 1 CD RW Drive Parity ON with a jumper Parity Check will be performed Normally use this setting Parity OFF wi...

Page 12: ...valid only for workstations such as those that run UNIX Block size OFF without a jumper Normally use this setting Use jumper connectors to short the locations shown in black Verify your SCSI Card Before installing your new CD RW drive you need to verify that your SCSI card is working properly To verify that your SCSI card is properly installed in Windows 95 98 ME click Start then select Settings a...

Page 13: ...o CDs to back up data on your hard disk or for whatever purpose suits your needs Read Chapter 8 pages 28 38 or refer to the online manuals supplied on the software disc STEP 4 IBM Compatible or Macintosh Computers 12 Please note that if there is an exclamation mark on a yellow background you have a device conflict Do not install your new CD RW drive until you have resolved the conflict To resolve ...

Page 14: ...he slave CRW2200EZ EDK using an IDE cable 3 CSEL jumper switch If your computer supports the CSEL function plug a plastic shunt into this jumper switch to have the computer automatically select master or slave for the CRW2200EZ EDK 4 2 About the E IDE ATAPI Interface The most common standard for connecting internal hard drives and CD ROM drives inside a PC is the E IDE ATAPI interface E IDE or Enh...

Page 15: ...ter Bear in mind that this is somewhat unusual unless your computer is using a SCSI hard disk drive and a SCSI CD ROM drive The drive will be used in a specialized application with multiple Yamaha CD RW 3 in 1 or multiple CD RW drives In this case only one drive would be the MASTER The other drives should be selected as SLAVES Note If adding your new Yamaha CD RW drive to a system already equipped...

Page 16: ...puter supports CSEL Important Note If installing your new Yamaha CD RW drive in a PC equipped with a CD ROM or DVD ROM drive that features CSEL in which case the jumper switch on that drive will be set on CSEL you may encounter problems such as a blue error screen when attempting to record a CD using a CD recording software In such a case turn off your computer remove the cover and then reposition...

Page 17: ...irst ground yourself by touching the metal case of your computer This will prevent the unwanted discharge of static electricity 4 Select an available drive bay that can hold your new 3 in 1 CD RW drive Most computers have a blank cover plate over the empty drive bay These plates typically snap into place although some may be secured by screws Consult your computer s documentation and then remove t...

Page 18: ...acturer or your local computer hardware store 5 Your Yamaha CD RW drive is protected in a poly bag Ground yourself again and then remove the drive slowly from its poly bag Make sure you hold your 3 in 1 CD RW drive by its main case and not the tray or front panel 6 Locate the serial number label as shown on page 6 and write down the serial number of your 3 in 1 CD RW drive This serial number is re...

Page 19: ...ermining their correct orientation Please note that some soundcards may only have one internal audio input which is probably occupied by the audio output of your CD ROM or DVD ROM drive already If this is the case it is best to leave the existing drive connected to the soundcard CSEL SLAVE MASTER IDE INTERFACE CONNECTOR DC INPUT 1 5V G 12V Sound card Vertically mounted type PH Horizontally mounted...

Page 20: ...ion B step 15 see next page If not please proceed to Section B E IDE Models step 12 see next page Section A SCSI Models Important Note Before proceeding further take a moment to familiarize yourself with the cable and review the information in About SCSI Controllers on page 8 12 If your CD ROM drive is connected to your SCSI card make a note of the position of the colored wire on your existing SCS...

Page 21: ...le is correctly connected make sure that the colored wire and the Pin 1 arrow are lined up with Pin 1 of the IDE controller or the IDE connector on the motherboard and drive connectors Also make sure that the cable connector is proper ly aligned with the mating connector before you apply pressure to seat the connector 14 Connect one end of the new ribbon cable to your computer s IDE controller or ...

Page 22: ...trated below 18 Carefully slide your new 3 in 1 CD RW drive into the bay Locate the screw holes on the drive and match them against the screw holes in the chassis Insert all 4 3mm mounting screws and washers from the sides and tighten them Be careful not to drop any of the screws or washers inside the computer IDE cable CSEL SLAVE MASTER IDE INTERFACE CONNECTOR DC INPUT 1 5V G 12V AUDIO OUT DIGITA...

Page 23: ... that no wires are obstructing any cooling fans or block ventilation 20 Put the cover of your computer back on its chassis and fasten it properly 21 Reconnect the computer to the AC outlet and power it up Important Note When you power up the cmputer make sure the LED on the panel of the CRW2100 dive blinks in green attempting to read disc information see page 38 ...

Page 24: ...ouble click on CDROM If the drive has been correctly installed it should be listed as shown in the figure below This is a screen shown in the Windows 98 Second Edition environment Important Note When using Windows NT you can verify by opening the Control Panel double clicking on SCSI Adapter and clicking the Devices tab Important Note For more information on using the operating system refer to the...

Page 25: ...ecome unstable If this occurs uncheck DMA This is a screen shown in the Windows 98 Second Edition environment Important Note Windows NT does not have a DMA setting Nor do you need to set the Sync data transfer parameter since it will not appear Important note Windows 2000 does not have a Sync data transfer setting It will be checked by default Important note Ultra DMA mode can be set for both prim...

Page 26: ...the instructions below 1 While running Windows 95 98 ME Insert the Yamaha Adaptec CD ROM into your new CD RW drive or another connected CD ROM drive 2 The disk is designed to auto run and you only need to follow screen prompts to install the program If it does not auto run then follow steps 3 through 9 for full installation 3 Double click the My Computer icon or Windows Explorer 4 Double click the...

Page 27: ...ove the disc after the tray has opened Manual Eject hole Only use this if no other method is available for unloading a disc Headphone jack You can connect stere headphones to this stereo mini jack and listen to audio CDs loaded in the drive Headphone volume control Adjust this control to set a suitable volume level when listening to an audio CD using the headphone jack Slide the knob to the left t...

Page 28: ...will not eject the disc However you may use the Manual Eject hole see previous page to eject the disc see below To eject the disc manually when it cannot be ejected in the normal way for example the power is shut off inadvertently or the loading mechanism fails please follow the steps below Important Note This technique should be used only as a last resort Frequent use may lead to malfunction 1 Yo...

Page 29: ...ote Applying physical shock or vibration to your new CD RW drive while a CD R disc or CD RW disc is being written may produce writing errors Important Note In the case of CD RW fixed packet writing the recordable capacity will be approximately 100 Mbytes less than the capacity indicated on the blank disc This is due to differences in the recording format In case of difficulties or to find answers ...

Page 30: ... on Data Transfer Rate Test 3 Click on the Test button 8 1 1 2 Testing Audio Extraction 1 Insert an Audio CD in your CD ROM drive 2 Select Audio Extraction 3 Select Do Test 4 Select the CD ROM drive that contains the Audio CD 5 Select Test The results should be as follows For 16X recording the DAE should be 2500 kbs or higher For 12X recording the DAE should be 1900 kbs or higher For 10X recording...

Page 31: ...tination drive Important Note You can only record directly from a CD ROM drive if it supports digital audio extraction DAE If your CD ROM drive was installed in 1997 or later then it is likely capable of supporting digital audio extraction To be sure your CD ROM drive supports DAE please contact the manufacturer of your CD ROM drive For more information please refer to Easy CD Creator s online man...

Page 32: ...ng the Order of Your Songs Before creating a CD you can change the sequence of your selected songs To do so select the song whose order you want to change in the CD Layout Drag it to the position you want it to appear in the Audio CD Layout window Repeat the process as needed Removing Songs from Your CD Layout Before creating a CD you can remove any song s you have added to a CD layout To do so se...

Page 33: ...con Select Save As from Windows 95 98 ME NT 2000 application File menu and then select the drive letter of your CD RW drive Using MS DOS command prompts from a DOS window in Windows 95 98 ME NT 2000 Using the Send To command Ejecting a DirectCD Disc You may want to eject a DirectCD disc from your CD RW drive and continue reading it on another computer using your Yamaha CD RW or another CD RW drive...

Page 34: ... is the CD ROM drive and placing a CD R or CD RW media in the your new CD RW destination drive 6 Select the drive letter where your source of data files is located on the left hand window displayed inside the Easy CD Creator window 7 On the upper right hand window select the data files you would like to place on your new CD by highlighting them and dragging them to the lower window Important Note ...

Page 35: ...older and listen to the tracks off of the hard drive for clicks and other noise If you hear any noise or clicks you may have a problem with the CD ROM drive not having a high enough rate of Digital Audio Extraction DAE see also section 8 1 1 2 on page 29 The wav files can now be dragged from the hard drive to the CD layout tab to make a CD R with your new CD RW drive without leaving the source CD ...

Page 36: ...y select the appropriate format For more information on supported for mats refer to the Toast pdf manual that installed on your HD in the Toast folder 4 If you have selected files and folders that you don t want click on the data button find the files or folders that you don t want highlight them and click remove 5 When finished select Done 6 Once you have selected all the data that you want to pu...

Page 37: ...lp insure a successful burn None Disc image is not compressed You must have the available HD space as that of the original source 12 Selecting Write Session or Write CD will start the writing process 13 After the CD is written Toast will prompt you to Verify or Eject 14 Verifying your data is always a good idea but not necessary 8 4 2 Making a Duplicate CD Audio or Data on the Macintosh 1 Insert t...

Page 38: ...he name will not show up in an audio CD player The files will be in an AIFF format Audio Interchange File Format 13 When finished with this CD eject it and insert another audio CD until you have all the songs that you want or 650 Mbytes of music 14 Close Toast Audio Extractor 1 0 and open Toast 15 Change the format to Audio CD 16 Press the Audio button on the right and drag in the AIFF files that ...

Page 39: ...On Desktop As with all SCSI devices the device must be turned on prior to the computer before you can use the device If the Yamaha drive is not turned on first you will not be able to read CD s If the drive was turned on after the computer then you will not see a CD icon on screen Blank discs will not show up on the desktop regardless of when the Yamaha drive was turned on 9 VERIFICATION 9 1 Under...

Page 40: ...ee the drive and the SCSI card listed in Control Panel System Device Manager tab The drive will be listed when you double click on CDROM and the SCSI card will be listed when you double click on SCSI controllers When you power up your computer you can access the machine s hardware BIOS set tings before Windows is loaded You can set your computer to recognize the SCSI card and the drive in the BIOS...

Page 41: ...ng applications will lock the disc tray once loaded In which case use the eject command from within the application Alternatively read the manual that came with the application The drive does not operate correctly Is the disc compatible with the drive Important Note Even if the disc is a type compatible with the drive some varieties can still be unreadable on it Is there dust on the disc tray or o...

Page 42: ...ncounter problems such as blue error screen when attempting to record a CD using a CD recording software In such a case turn off your computer remove the cover and then reposition the jumper switch of your existing CD ROM or DVD ROM drive from its CSEL configuration to the MASTER setting Set your new Yamaha drive s setting on SLAVE If still encountering problems switch your DVD ROM jumper setting ...

Page 43: ...h my new MAC Tower Blue G3 See details below for work around Try starting up the computer with the power OFF on the Yamaha drive When the computer is totally up turn ON the Yamaha drive and use ADAPTEC S SCSI Probe 5 1 download SCSI Probe at http www adaptec com support overview macintosh html to mount the drive to the OS Then open Toast to make CDs If you still can t get your computer to start up...

Page 44: ...pen towards the very end of the disc 10 Specifications Writing Methods Disc at Once DAO Session at Once SAO Track at Once TAO Packet writing Writing Reading Speed Writing CD R 1X 4X 6X 8X 12X CLV 16X 12X 16X Partial CAV CD RW 2X 4X 8X CLV Reading 40X max Full CAV Note DATA 40X max CD DA 40X max in audio extraction CD DA 1X only in audio play Video CD 10X max Disc session closed 40X max 12 max for ...

Page 45: ... Depth 198 1 mm Weight 0 9 kg Country Region USA Canada EU Australia New Zealand Japan Taiwan Item Electrical Laser Emission Electrical Emission Electrical Laser Immunity Emission Emission Emission Emission Standards UL1950 21CFR1040 10 FDA Chapter 1 Subchapter J 47CFR15 FCC Part 15 Subpart B CSA C22 2 No 950 ICES 003 EN60950 EN60825 EN55024 EN55022 AS NZ 3548 VCCI CNS13438 Details Information Tec...

Page 46: ...re tracks can be added later if there is enough space left on the disc This is why Track at Once mode is sometimes referred to as Multisession Only the first session of a multisession disc can be played back on a conventional audio CD player Single session discs can be played back completely Data Example General CD ROM Session 1 Track 1 Any remaining space cannot be used 0 Lead in Lead out 650MB A...

Page 47: ... CD R the space used by the erased data cannot be reused and is masked so that it is no longer visible 11 2 About the Firmware The firmware is a small piece of software built into the CRW2100SZ and CRW2100EZ drive and is used to control its basic operation Since it resides in flash memory it can be overwritten and updated To ensure the correct operation of your new drive updates to the firmware wi...

Page 48: ...8 ME Go to Control Panel System Device Manager tab double click on CDOM the double click on Yamaha CRW2100E E IDE DRIVES Important Note Whe using Windows NT you can verify by opening the Control Panel double clicking on Adapter and clicking the Devices tab Then right click on YAMAHA CRW2100E and select Properties Important Note On Windows 2000 the firmware version willnot be displayed Use your wri...

Page 49: ...erwise there is an increased risk of personal injury electrical shock damage to the device or fire Please take particular care if small children are present Do not expose the device to rain use it near water or in damp or wet conditions or place containers on it that contain liquids which might spill into any 0penings Otherwise there is an increased risk of electrical shock fire or personal injury...

Page 50: ...ways remove the disc from the tray before transporting the device Otherwise written data may be destroyed When cleaning the device never use benzene paint thinners detergents or chemical impregnated wiping cloths Also do not place vinyl plastic or rubber objects on the device Otherwise the device may be damaged or its front panel may become discolored Use a soft dry cloth to wipe the device Do not...

Page 51: ...components may be damaged and cause the device to malfunction Copyrights When writing to CD R RW make sure that you are not infringing any copyrights It is ille gal to copy audio CDs for non personal use When backing up software please make sure that you are not infringing any software copyrights for that product Warranty Yamaha and suppliers accept no liability for the loss of any data or any pro...

Page 52: ...utlets that are on different branch circuit breaker or fuse circuits or install AC line filter s In case of radio or TV interference relocate reorient the antenna If the antenna lead in is 300 ohm ribbon lead change the lead in to co axial type cable If these corrective measures do not produce satisfactory results please contact the local retailer authorized to distribute this type of product If y...

Page 53: ...52 Yamaha Corporation of America Consumer Products Division 6600 Orangethorpe Ave Buena Park CA 90620 www yamaha com ...

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