Xylem Multi 3620 IDS, Operating Manual

Page: 99 / 114

Multi 3620 IDS What to do if...
ba77169d06 10/2021
99
15 What to do if...
15.1 General information
Sensor symbol
flashes
Display
Meter does not react
to keystroke
You want to know
which software
version is in the
meter or IDS sensor
Data transmission to
USB memory device
does not work
Cause Remedy
– Calibration interval expired – Recalibrate the measuring system
Cause Remedy
– Batteries almost empty – Charge the batteries (see section
3.3.2 C
ONNECTING THE POWER PACK
/
CHARGING THE BATTERIES
)
– Replace the batteries (see section
14.1 M
AINTENANCE
)
Cause Remedy
– Operating condition undefined
or EMC load unallowed
– Processor reset:
Press the
<MENU/ENTER>
and
<On/Off>
key simultaneously
Cause Remedy
– E.g., a question by the service
department
– Switch on the meter.
– Open the menu,
<MENU/
ENTER_>
/ Storage & config / Sys-
tem / Service . The instrument data
are displayed.
or
– Connect the sensor.
Press softkey [ Info ]/[ More ] The sen-
sor data are displayed (see section
4.1.6)
Cause Remedy
– Connected USB memory device
was not recognized
– The USB memory device has
been formatted to a file system
which is not supported, e. g.
NTFS
– Use other USB memory device
– Reformat the USB memory device to
FAT 16 or FAT 32 file system
(Caution: Reformatting erases all
data on the USB memory device.
Back up all data before reformatting.)