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In case the products delivered are not free from defects in material or workmanship, MAS Elektronik
AG has the right to either repair or replace the defective product at its choice. MAS Elektronik AG
manufactures and repairs goods using components which are new or equivalent to new in accordan-
ce with industry standards and practice. The warranty for wearing parts (e.g. rechargeable batteries)
is limited to 6 months. In case the device is equipped with internal data storage (e.g. hard disc drive,
Flash drive), the customer is responsible to backup his data before sending the device. MAS Elektro-
nik AG is not liable for any data loss on returned devices. MAS Elektronik AG reserves the right to
reset returned devices to factory defaults. Please note your personal settings for this reason.
MAS Elektronik AG is not liable for any accessories not belonging to original package content such as
DVDs, hard disc drives, Flash storage devices, batteries, etc. This limited warranty covers the war-
ranty requirements set by authorities in your country. This limited warranty does not cover finishes,
accessories or batteries, nor does it cover damage resulting from accident, misuse, abuse, dirt, water,
battery leakage, tampering, servicing performed or attempted by unauthorized service agencies. This
limited warranty does not cover damages resulting from firmware upgrades. Only in case of firmware
upgrades needed to add functions promised at time of purchase, such damages are covered by this
limited warranty.
For a correct and frictionless completion of warranty or repairs you need a RMA No. You may obtain
a RMA on the internet at www.xoro.de/service or by telephone.
Please send the device in its original packing material, all standard accessories and a copy of the
invoice, a description of defect and the RMA No. to following address. Please note the RMA number
clear and in large numbers on the outer package.
Contact with Customer Service:
Phone: +49 4161 800 24 24 (Mon-Fri: from 11:00 to 17:00)
eMail: [email protected]
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude / Niedersachsen
Germany
If you have questions or problems using your device, we are happy to help you.
WARRANTY
