Xerox WorkCentre 3315DN System Administrator Manual Download

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Xerox WorkCentre 3315DN/3325DN/3325DNI

System Administrator Guide

171

Troubleshooting

This chapter contains problem solving procedures and how to further assistance. For more information,
refer to the following sections.

•

Problem Solving Procedure

on page 172

•

Scan to Server (WorkCentre 3325DN/3325DNI)

on page 173

•

LDAP

on page 175

•

Fax

on page 176

•

Printing

on page 177

•

Connectivity

on page 178

Summary of Contents for WorkCentre 3315DN

Page 1: ...January 2014 Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide...

Page 2: ...2014 Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countries Document version 1 0 January 2012...

Page 3: ...entre 3325DNI 19 Configure Ethernet Settings 21 Print a Configuration Report 21 Install the Additional Memory Card 22 CentreWare Internet Services 23 3 Network Installation TCP IP 28 Configure Static...

Page 4: ...Printer Driver 64 Manual Print Driver Configuration 64 Apple Mac 66 TCP IP Printing OSX 66 Configure your Apple Mac Print Driver 67 5 Scan to Server WorkCentre 3325DN 3325DNI Overview 70 Information...

Page 5: ...Configure the Fax Port 97 To send a PC Fax 97 9 USB Port Overview 100 Enable USB Memory Device Port 101 10 E mail Overview 104 E mail Addressing 105 Information Checklist 105 Configure SMTP 105 Confi...

Page 6: ...the machine 131 Authentication 133 Overview 133 No Authentication 133 Authentication 133 Configure Local Authentication 133 Configure External Authentication 135 Configure Kerberos Unix Linux 135 Conf...

Page 7: ...software 166 How do I upgrade the software 166 Upgrade using Internet Services 167 Information Checklist 167 Procedure 167 Upgrade using a USB flash drive 169 Information Checklist 169 Procedure 169 1...

Page 8: ...Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 8 17 Appendix A Management Information Base MIB 185...

Page 9: ...tem Administrator Guide 9 1 Introduction Welcome to the Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide This chapter includes Who should use this Guide on page 10 Machine Overview on...

Page 10: ...nstall setup and manage printers and other services on their network To use the procedures in this guide effectively System Administrators must have previous experience working in a network environmen...

Page 11: ...orkCentre 3325DNI WorkCentre 3325DN WorkCentre 3315DN Duplex Automatic Document Feeder 50 sheets Standard Standard Not Applicable Automatic Document Feeder 50 sheets Not Applicable Not Applicable Stan...

Page 12: ...paper tray for the copy job 2 Sided Used to select whether your originals are 1 sided or 2 sided or to produce 1 or 2 sided output Job Status Displays job options for active and saved jobs You can pr...

Page 13: ...ause Redial In standby mode redials the last number In edit mode inserts a pause into a fax number C Cancel Entry Cancels the previous entry made on the keypad Interrupt Printing Interrupts the curren...

Page 14: ...Control Panel Overview Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 14...

Page 15: ...m Administrator Guide 15 2 Machine Connection This chapter shows you how to connect your machine to a network and configure the Ethernet settings and includes Machine Parts and Connection Ports on pag...

Page 16: ...ocument Feeder Input Tray Control Panel Automatic Document Feeder Output Tray Bypass Tray Extension Front Cover Bypass Tray Width Guides Control Board Cover Output Tray Support Handle Document Glass C...

Page 17: ...SB flash drive and is used as an input port for printing jobs storing jobs and performing a software upgrade Rear Network Port This port is used to connect the machine to the network Network Port Rear...

Page 18: ...nstallation Wizard 1 On initial power on the Installation Wizard runs The Language menu displays 2 Press the Up Down arrow buttons to highlight the required language and press OK 3 The Format Date men...

Page 19: ...ts and the Initializing screen displays Administrator Access Certain features accessed at the machine may require Administrator access to change the settings Access to the Feature Defaults System Setu...

Page 20: ...onnectivity WPS Settings allows you to select the Wi Fi Protected Setup the options are PBC or PIN WLAN Settings allows you to use a Wizard to find the wireless network name automatically or use the C...

Page 21: ...page 19 4 Press the Up Down arrow buttons to highlight Ethernet Speed and press OK 5 Press the Up Down arrow buttons to highlight one of the following speeds Automatic 10 Mbps Half 10 Mbps Full 100 M...

Page 22: ...onal memory 1 Turn the machine off and unplug all cables from the machine 2 Grasp the control board cover and remove it 3 Remove the new memory module from its bag 4 Holding the memory module by the e...

Page 23: ...utton 2 Use the up down arrows to select Network Settings 3 Enter the Administrator password 4 Use the up down arrows to select HTTP Activate 5 Select On 6 Press OK The Saved screen will appear and th...

Page 24: ...the Confirm Password field CAUTION Do not forget the password or you could be completely locked out of the system requiring a service call 8 Select Apply to save the changes 9 Select OK when the ackn...

Page 25: ...y Configure Advanced Wireless Settings 1 Select the Advanced Settings Custom button The Advanced Wireless Setup screen appears 2 To enable Wireless Radio select On from the Wireless Radio menu 3 Selec...

Page 26: ...User Name admin and Password 1111 and select Login Click Properties 5 In the Network Settings link select the General link 6 Select one of the following speeds from the Ethernet Speed drop down menu...

Page 27: ...Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 27 3 Network Installation This chapter covers the following topics TCP IP on page 28 Unix on page 33 Cloning on page 41...

Page 28: ...IP protocol Ensure that the machine is connected to the network Static IP Address for the machine Subnet Mask Address for the machine Gateway Address for the machine Host Name for the machine Procedur...

Page 29: ...col DHCP or BOOTP Server should be available on the network Ensure that the machine is connected to the network Procedure Installation via DHCP Dynamic Host Configuration Protocol DHCP is enabled on t...

Page 30: ...s Network Mask or Router Gateway Address Select Auto IP if required New settings will not be applied until the machine is rebooted Changing the machine s TCP IP setting may cause you to lose your conn...

Page 31: ...Version 6 DNSv6 area a Enter valid details in the IPv6 Domain Name field b Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server Address c Check the Dynamic DNSv6 Regis...

Page 32: ...xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx 8080 2 Verify that the home page of Internet Services is displayed The Internet Services installation process is now completed Note When your access to Interne...

Page 33: ...machine Gateway Address for the machine Host Name for the machine Procedure 1 Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface on page 28 then return to this page...

Page 34: ...by typing on the same command line lpadmin pqueuename v dev null mrmodel ocmrcmodel osmrsmodel ob3 orc ormhostname orplp Where queuename is the name of the queue being created and hostname is the mac...

Page 35: ...ter Name queuename Where queuename is the name of the queue being created b Print Server hostname Where hostname is the machine hostname from the etc hosts file c Select OK to complete the form 7 Ente...

Page 36: ...dress for the machine Host Name for the machine Procedure Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface on page 28 then return to this page Configure the Client...

Page 37: ...6 Select Enter to start the process for adding a queue 7 Enter q to quit the rlconf program Linux CUPS Static Addressing Information Checklist Before starting please ensure that the following item is...

Page 38: ...Continue 19 The Printer Added Successfully message will appear Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing using the Machine User Interface on page 29 then retur...

Page 39: ...from step 9 15 DO NOT select the Input Filter option 16 Leave the default Suppress Headers selected 17 Select OK 18 The printer should now be listed in the Red Hat Linux Print System Manager window S...

Page 40: ...stored and is a subdirectory of var spool lpd Add the name of the print queue to the end of the subdirectory path 5 In the Hostname IP of Printer area enter the hostname or IP Address of the Xerox ma...

Page 41: ...chine Note All machines involved in the Cloning procedure must contain the same system software version Verify the Software Version 1 At your Workstation open the web browser enter the IP Address of t...

Page 42: ...will be unavailable over the network for several minutes 1 At your Workstation open the web browser enter the IP Address of the machine in the Address bar 2 Press Enter 3 Click on the Properties tab...

Page 43: ...our computer and covers the following topics Overview on page 44 Windows Installing Driver on page 45 Macintosh Installing Driver on page 49 Linux Installing Drivers on page 51 Unix Installing Drivers...

Page 44: ...ware and Documentation CD is supplied with your machine The machine supports the following operating systems Windows Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windo...

Page 45: ...replacing X with the letter which represents your drive Select OK If you use Windows Vista Windows 7 or Windows 2008 Server R2 select Start All programs Accessories Run Type X Setup exe replacing X wi...

Page 46: ...te The machine will not connect to the wireless network while the network cable is attached 1 Ensure your printer is powered on 2 Insert the supplied Software and Documentation CD into your CD ROM dri...

Page 47: ...er is not the default printer driver if more than one printer driver is installed If no printer drivers are currently installed this option is not applied and Windows automatically sets the printer dr...

Page 48: ...e 0X0015 Polish 0X0404 Traditional Chinese 0X001F Turkish 0X040C French 0X0001 Arabic 0X0007 German 0X000D Hebrew 0X0010 Italian OX0424 Slovenian 0X000A Spanish 0X0418 Romanian 0X0013 Dutch 0X0402 Bul...

Page 49: ...window opens Select Continue 7 Select Easy Install and select Install Easy Install is recommended for most users All components necessary for machine operations will be installed If you select Custom...

Page 50: ...s below to uninstall the driver for Macintosh 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied Software and Documentation CD into your CD ROM drive 3 Sel...

Page 51: ...r your convenience If you have any difficulties consult the on screen help that is available through your system menu or called from the driver package Windows applications such as Unified Driver Conf...

Page 52: ...inux 1 Make sure that the machine is connected to your computer and powered on 2 When the Administrator Login window appears type in root in the Login field and enter the system password You must log...

Page 53: ...taller script file which is used to install or uninstall the Unix Printer Driver package Use chmod 755 install command to give the permission to the installer script 7 Execute the install c command to...

Page 54: ...ies already sorted 10 Check the Reverse Order option to receive copies in the reverse order 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer Uninstalling...

Page 55: ...l Panel Hardware Devices and Printers 3 Select your printer icon For Windows XP 2003 2008 Vista 7 select Printer Properties For Windows Server 2008 R2 from the Context menus select the Printer propert...

Page 56: ...ling Driver on page 49 2 Open the Applications folder System Preferences and select Print Fax 3 Select the printer to share in the Printers list 4 Select Share this printer Client Computer Setup 1 Ins...

Page 57: ...ices for Unix is not installed refer to instructions from Microsoft to install this service When you are finished return to this page 12 Select the Finish button Windows 2000 2003 1 From the desktop s...

Page 58: ...Monitor to enable the service 7 Select the OK button Your computer may need to restart Windows 2008 1 Select Start select Administrative Tools 2 Select Print Management 3 Select the sign for Print Se...

Page 59: ...R Port 7 Select the Next button 8 Enter the IP Address of the printer 9 Enter details in Printer name for Windows XP 2000 2003 2008 Print Queue name for Windows Vista Port name for Windows 7 10 Select...

Page 60: ...me admin and Password 1111 and select Login Click Properties 4 In the Network Settings link select Raw TCP IP LPR IPP in the directory tree 5 In the Internet Printing Protocol IPP area a For IPP Proto...

Page 61: ...tor Go to step 6 2 Select the Local Area Connection icon 3 Select Properties 4 Ensure that the Internet Protocol TCP IP protocol has been loaded and ensure the checkbox is checked 5 For Windows 2000 2...

Page 62: ...irectly to the machine and does not require a Line Printer Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and...

Page 63: ...indows 7 or Windows 2008 Server R2 select Start All programs Accessories Run Type X Setup exe replacing X with the letter which represents your drive and select OK b If the AutoPlay window appears in...

Page 64: ...text menus select the Printer properties 4 Select the printer icon and then select Preference For Windows XP 2003 2008 Vista select Preference 5 Select each tab and change any default printer settings...

Page 65: ...the Enable bidirectional support checkbox Bi directional communication automatically updates the printer driver with the printer s installed options The driver s Printing Preferences will report info...

Page 66: ...elect the machine model dmg file 7 Select the machine model pkg file 8 The Welcome to the Installer dialog box appears 9 Select Continue 10 Select Continue and then Agree to accept the License Agreeme...

Page 67: ...he File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar...

Page 68: ...tails on a small document Toner Save Mode Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in print quality Printer Setting...

Page 69: ...nts to electronic files and retrieve them from a server or workstation on the network For information on how to use the Scan to Server features refer to the WorkCentre 3315DN 3325DN 3325DNI User Guide...

Page 70: ...chine is fully functioning on the network TCP IP and HTTP protocols must be enabled on the machine so that the machine s web browser can be accessed Scan Transfer Methods Scan to Server is accomplishe...

Page 71: ...iate access rights b Delete the folder that you created Note If you cannot do the steps above check the access rights for the user account Procedure 1 At your workstation open the web browser and ente...

Page 72: ...machine in the Address Bar 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 In the Machine Settings link s...

Page 73: ...Configure Scan to FTP Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 73 9 Select Apply to save the changes...

Page 74: ...s for the user account Procedure 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Address Book icon 4 Select Individual...

Page 75: ...4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 In the Machine Settings link select the Scan link 6 Select Change Default 7 In the Scan to...

Page 76: ...en the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and sel...

Page 77: ...ter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Propertie...

Page 78: ...ur home directory 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then touch Scanning 3 Touch the Down arrow then select Scan to Home Templates fro...

Page 79: ...ministrator Guide 79 6 Scan to Network Local PC This chapter explains how to configure the Scan to Network and Scan to Local PC features The following topics are covered Overview on page 80 Scan to Ne...

Page 80: ...ter Manager application is installed For instructions refer to the Xerox WorkCentre 3315DN 3325DN 3325DNI Utilities Guide available on Xerox com Note The Xerox Easy Printer Manager program can only be...

Page 81: ...s for Scan Settings Image Type Resolution Scan Size ADF Duplex 7 Select your required settings for File Settings Save To Format 8 Select the required option in the Actions after Saving area Notify me...

Page 82: ...button at the top of the window 5 Select your machine in the Printer List if required 6 Select the Scan to PC Settings button The Scan to PC Settings screen appears 7 Select Enable Scan from Device P...

Page 83: ...nistrator Guide 83 7 Fax This chapter explains how to set up the Fax feature of the machine The following topics are covered in this chapter Overview on page 84 Enable Fax from the Machine on page 85...

Page 84: ...connection Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed Ensure that the machine is fully functioning in its existing...

Page 85: ...al keypad 3 Place your documents in the document handler and press the Start button 4 Verify that your documents are received at the other fax machine Fax Defaults using Internet Services 1 At your wo...

Page 86: ...o re dial b From the Redial Term drop down menu select the minutes for the term of each redial c If your telephone system requires you to enter a prefix in front of fax numbers enter a prefix dial det...

Page 87: ...nts on both sides along the long edges of the page Short Edge prints on both sides along the short edges of the page 12 Select Apply to save the changes 13 Select OK when the acknowledgement message d...

Page 88: ...Fax Address Book Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 88 Fax Address Book Refer to LDAP Configuration and Address Books on page 109...

Page 89: ...admin and Password 1111 and select Login Click Properties 5 In the Machine Settings link select the Fax link 6 Select the Fax Forward link 7 In the General area a Select the required option from the F...

Page 90: ...and returns to the e mail menu 11 Press the Stop button to return to ready mode Subsequent sent faxes will be forwarded to the specified e mail address or addresses Forwarding a received fax to other...

Page 91: ...t Confirmation Sheet menu c From the Default Attachment Type menu select the attachment type d Select Forward and Print if required This feature allows the forwarded fax to be printed at the machine a...

Page 92: ...s or at the machine Forwarding a sent fax to other destination server 1 Press the Fax button on the control panel 2 Press the Menu button on the control panel The Fax Feature menu displays 3 Press the...

Page 93: ...ived Faxes Only from the Fax Forwarding menu b Select the required option from the Print Confirmation Sheet menu c From the Default Attachment Type menu select the attachment type d Select Forward and...

Page 94: ...urn to ready mode Subsequent received faxes will be forwarded to the specified server Forwarding a received fax to another fax machine 1 Press the Fax button on the control panel 2 Press the Menu butt...

Page 95: ...uide 95 8 PC Fax You can send a fax from your PC without going to the multi function printer The following topics are covered in this chapter Overview on page 96 Installing PC Fax Software on page 97...

Page 96: ...re settings Installation Checklist Before starting please ensure that the following items are available and or the tasks have been performed Ensure that the machine is fully functioning in its existin...

Page 97: ...ine area select the required option to connect to your machine Select Local if the machine is connected with a USB cable Select Network if the machine is connected with a network cable If you select N...

Page 98: ...umber without saving it to the address book h Select the required Fax Quality i Select Use cover page to add a cover page if required j Enter details in the To and From fields k Select Advanced to con...

Page 99: ...explains how to set up the USB Port which provides for connection to a USB flash drive and is used as an input port for printing jobs storing jobs and performing a software upgrade The following topic...

Page 100: ...tored on a USB memory device delete and format View available space on a USB memory device Your machine supports USB memory devices with FAT16 FAT32 and sector size of 512 bytes Check your USB memory...

Page 101: ...ord 1111 and select Login Click Properties 5 In the Security link on the left hand side select the System Security link 6 Select Feature Management 7 In the Feature Management area within Physical Por...

Page 102: ...Enable USB Memory Device Port Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 102...

Page 103: ...System Administrator Guide 103 10 E mail This chapter explains how to set up the E mail feature of the machine The following topics are covered in this chapter Overview on page 104 E mail Addressing...

Page 104: ...d those documents to one or more e mail recipients Authentication Service Access Control can be enabled on the machine to prevent unauthorized access to the network options If Authentication is enable...

Page 105: ...machine so that the machine web browser can be accessed Ensure that the DNS settings are configured correctly Obtain the address of a functional SMTP Simple Mail Transfer Protocol mail server that ac...

Page 106: ...n the acknowledgement message displays Configure the Feature This feature allows you to configure the default settings for e mail jobs 1 At your workstation open the web browser and enter the IP Addre...

Page 107: ...ls for each numerical key The default settings for commonly used addresses are already configured for com org net gov and tv g Select the checkboxes to enable Edit From Address and Replace From Addres...

Page 108: ...Address Books Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 108 Address Books Follow the steps in LDAP Configuration and Address Books on page 109...

Page 109: ...nstall and setup Address Books The following topics are covered in this chapter Overview on page 110 LDAP Configuration on page 111 Address Book on page 113 Import Export Address Book on page 113 Crea...

Page 110: ...ate Address Book to locate e mail addresses and other information for use with many of the services Information Checklist Before starting please ensure that the following items are available and or th...

Page 111: ...le checkbox for Append Root to Base DN When enabled the bind will append the Root to Append string to the authenticate users login ID This should be enabled whenever the Windows Login attribute is Use...

Page 112: ...hine press the E mail button on the control panel 2 If Authentication is enabled enter your Login ID and Password if required 3 The Enter From Address screen displays Enter the sender s e mail address...

Page 113: ...no entries in the Address Book The Address Book file provides a format which you can use to create and Import a new Address Book to the machine 1 At your workstation open the web browser and enter th...

Page 114: ...e current Address Book 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator Use...

Page 115: ...r every Day Month Year Create new folder only if scan output consists of several files c Select the required Filing Policy from the drop down menu d Enter the required File Name 10 Select Apply to sav...

Page 116: ...ividuals to the group in the next step or leave it blank to add individuals at a later date a If you select Add individual s after this group is created the Add box will appear b Select the entries in...

Page 117: ...ngs on page 118 Machine Digital Certificate Management on page 120 SNMP on page 125 SNMPv3 on page 127 IP Sec on page 128 IP Filtering on page 129 802 1X Authentication on page 131 Authentication on p...

Page 118: ...checkbox controls access to the Internet Services screen 9 To change the Administrator Password select the Change Password box and enter the required Login ID and password The default is admin and 111...

Page 119: ...the required port number The default is 515 For Raw TCP IP Printing Protocol enter the required port number The default is 9100 8 Click Apply to save the changes Restart Device The Restart Device scr...

Page 120: ...rtificate for the machine Have the machine create a Self Signed Certificate Create a request to have a Certificate Authority sign a certificate that can be uploaded to the machine A self signed certif...

Page 121: ...d as a two character ISO 3166 country code c If required enter details in the following fields State Province Name Locality Name Organization Name Organization Unit Information entered for these optio...

Page 122: ...er the Country Code that represents the country in which the machine is located The country code must be entered as a two character ISO 3166 country code c If required enter details in the following f...

Page 123: ...area click Browse to find the certificate file on your computer Select the file and click OK c Click Next 4 Select the Apply button to accept the changes If prompted enter the Administrator User Name...

Page 124: ...Certificate 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User...

Page 125: ...8 Select OK when the acknowledgement message displays SNMP Traps You can specify IPv4 Trap Destination Addresses 1 From the SNMP page in the SNMP Traps area select Add 2 In the Trap Destination Addre...

Page 126: ...s area select the name or address you want to delete 2 Select Delete 3 Select OK Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community na...

Page 127: ...In the Network Settings link select the SNMP link 6 Select the SNMPv3 link The SNMPv3 page displays 7 In the Setup area a Click the Enable box to enable SNMPv3 Protocol b In the Authentication area e...

Page 128: ...assure the identities of the communicating parties with digital signatures individualized checksums verifying data integrity precluding password guessing by network sniffers Enable IP Sec This proced...

Page 129: ...d click on Login 5 Click on the Security link 6 Click on the Network Security link For IPv4 Filtering 1 Select IPv4 Filtering 2 Checkmark the IPv4 Filtering Enable box 3 Enter the IP Address es to per...

Page 130: ...of leftmost 80 bits only 5 The ability to filter on a port or ports is also supported Enter the port information 6 Click on the Apply button to accept changes 7 Select OK when the acknowledgement mess...

Page 131: ...available and or the tasks have been performed 802 1X authentication must be supported on the network where the machine is connected Ensure that your 802 1X Authentication Server and authentication s...

Page 132: ...er 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 In the Security link on the left hand side select the Networ...

Page 133: ...on details are verified either remotely by an external network server or locally by an internal database stored in the machine The Administrator can select one of these environments to provide authent...

Page 134: ...d field d Re type the password in the Retype Password field e Enter the user s Fax Number if required f Enter the user s e mail address in the E mail Address field Select the Automatically add your in...

Page 135: ...cation link The Authentication Method page displays 7 For Authentication Method select Kerberos Unix Linux 8 Select Apply 9 In the Network Security link select External Authentication 10 Select Kerber...

Page 136: ...ck that you have setup authentication correctly Configure SMB Windows NT 4 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select...

Page 137: ...r the Server Address and Port Number c Select Make To Default Server if required 13 In the Additional Information area enter the Backup Server and Port Number 14 Select Apply to save the changes 15 Se...

Page 138: ...ure LDAP Settings Configure LDAP server information on the machine For instructions see LDAP Configuration on page 111 When you have configured LDAP settings follow the steps in Verify Authentication...

Page 139: ...ress Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 In the Security link on the left hand si...

Page 140: ...Display Network Settings Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 140...

Page 141: ...chapter explains how to enable and use the CentreWare Internet Services Internet Services feature of the machine The following topics are covered in this chapter Overview on page 142 Status on page 1...

Page 142: ...er Text Transfer Protocol HTTP must be enabled on the machine in order to access the embedded web pages Note HTTP is enabled by default on the machine 1 Press the Machine Status button on the control...

Page 143: ...w the required information Active Alerts shows current issues reported by the machine and the skill level required to fix them Supplies shows the status of the Xerox Black Print Cartridge Usage Counte...

Page 144: ...in 4 Select the Jobs icon The Folders page displays By default the Default Public folder is available to store scanned images 5 To create a new folder ensure the Folders option is selected in the left...

Page 145: ...ons for No of Copies Auto Fit and 2 Sided 10 Click Print 11 Retrieve your printed document from the machine For further information refer to the WorkCentre 3315DN 3325DN 3325DNI User Guide delivered w...

Page 146: ...PCL PostScript Plain Text PRN files Large print jobs need adequate space on your hard drive when printing through Internet Services 1 At your workstation open the web browser and enter the IP Address...

Page 147: ...System Administrator Guide 147 Address Book The Address Book page allows you to create individual and group address lists to use with the Fax and E mail features For instructions on how to create add...

Page 148: ...perties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties Machine Settings The Machine Settings menu contains the following features Firmwa...

Page 149: ...e Host Name Location Contact Xerox Asset Tag Number and Customer Asset Tag Number areas enter the required information for the device 8 From the Clock Mode drop down menu select either 12 hour s or 24...

Page 150: ...Select the required PC Driver Print Settings for 2 Sided N Up Skip the Blank Pages and Toner Save c Click OK to save your changes View the Earth Smart Report The Earth Smart Report shows you the Total...

Page 151: ...he Alarm Sound checkbox to enable the alarm sound c From the Speaker drop down menu select either On Off or Comm d From the Ringer drop down menu select the required level of the ring Printer The Prin...

Page 152: ...he PCL settings 1 In the Machine Settings link select the Printer link 2 Select PCL 3 In the PCL area from the following drop down menus select the required options for the PCL font Typeface Symbol Se...

Page 153: ...Character Set Character Table LPI Pitch 4 Select Apply to save the settings Form Overlay WorkCentre 3325DN 3325DNI To access the Form Overlay settings 1 In the Machine Settings link select the Printer...

Page 154: ...workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Passwor...

Page 155: ...s of problems as they occur on the machine 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompte...

Page 156: ...perties for the following options General which includes Ethernet Speed TCP IPv4 TCP IPv6 Raw TCP IP LPR IPP Telnet WSD SLP UPnP mDNS CIFS SNMP Outgoing Mail Server SMTP Wireless Restore Default 1 At...

Page 157: ...ink select the Telnet link 2 Select Enable to enable the Telnet Protocol 3 Enter the required information to configure the following settings Port Number Login ID Password 4 Select Apply to save the s...

Page 158: ...elect Enable to enable the mDNS Protocol 3 Select Apply to save the settings CIFS The CIFS page allows you to configure the CIFS Shared Folder settings on the device 1 In the Network Settings link sel...

Page 159: ...the properties for the following options Security Summary System Security Network Security Authentication Security Summary The Security Summary page allows you to view the settings for System Securit...

Page 160: ...I and the device control panel the LUI or Local User Interface For instructions refer to Administrator Accounts on page 118 Feature Management The Feature Management page allows you to control access...

Page 161: ...n feature For information on how to configure Authentication refer to Authentication on page 133 Display Network Settings The Display Network Settings screen allows you to control the network informat...

Page 162: ...ter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Support icon The Version Information page displays Firmware Upgrade For information on how to upgrade the machine firmwa...

Page 163: ...ew Support Links or to register your device on www xerox com 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Support ic...

Page 164: ...Support Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 164...

Page 165: ...are Upgrade This chapter explains how to upgrade the machine software when requested by a Xerox Customer Support Centre Representative and includes the following topics Overview on page 166 Upgrade us...

Page 166: ...x is continually seeking to improve its products and a software revision may become available to improve the functionality of the machine Your Customer Support Centre Representative will instruct you...

Page 167: ...u have refer to Properties on page 148 TCP IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed Procedure 1 At your workstation open the web browser and...

Page 168: ...315DN 3325DN 3325DNI System Administrator Guide 168 14 Once the machine has completed the upgrade it will reboot automatically The configuration report will print if enabled Check the configuration re...

Page 169: ...networked connected printer machine ensure that the machine is online before continuing Procedure 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar...

Page 170: ...de using a USB flash drive Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 170 13 The control panel will indicate the status of the upgrade and the machine will reboot once it is com...

Page 171: ...hapter contains problem solving procedures and how to further assistance For more information refer to the following sections Problem Solving Procedure on page 172 Scan to Server WorkCentre 3325DN 332...

Page 172: ...olve a network problem if the local copier and fax functions are not operating correctly 2 Check that the machine has power and it is switched on 3 Check that the network cable is connected to the mac...

Page 173: ...re that the FTP or SMB scan filing location user account and password are correctly configured on the machine 2 Ensure that the user account has read and write access to the scan filing location 3 At...

Page 174: ...nt is machine 6 A response of User Username logged in will appear if the FTP server is correctly configured If you cannot log in open your FTP server settings and check that the Read and Write boxes a...

Page 175: ...communication problems with the LDAP server The number of search results exceeds the limit set on the LDAP server The number of search results exceeds the limit set on the LDAP server 1 Enter a more...

Page 176: ...ine Ensure that the fax settings are correctly configured 1 Press the Machine Status button 2 Press the Up Down arrow buttons to highlight Fax Setup press OK 3 Press the Up Down arrow buttons to highl...

Page 177: ...verify connectivity 3 Ensure that the print server is functional 4 Print a Configuration Report at the Xerox machine to Ensure that the network address information is correctly configured 5 Ensure th...

Page 178: ...on your network can communicate The machine has an incorrect IP Address Test TCP IP Connectivity 1 Ping the address of the machine from a command prompt window 2 If you receive a reply the machine ma...

Page 179: ...connect to the DHCP or BootP server The printer has used AutoIP to establish an address Check the DHCP or BootP server works correctly Configure the printer with a static IP Address Note AutoIP AutoNe...

Page 180: ...Connectivity Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 180...

Page 181: ...ecure Access This chapter describes how to configure Xerox Secure Access This is the procedure to follow to install and setup this feature Overview on page 182 Information Checklist on page 182 Config...

Page 182: ...ontact your Xerox Sales Representative if you do not have the Xerox Secure Access Server 3 If required connect and configure your Secure Access Authentication device and card reader Attach the card re...

Page 183: ...on under Authentication 6 Select Xerox Secure Access in the Authentication Method window Configure Xerox Secure Access To configure Secure Access on the device on the Authentication Page 1 Click Netwo...

Page 184: ...nd user procedures Use Secure Access At the Xerox Device 1 Select a service that you have locked 2 Read the user interface prompt to determine what you need to do to be authenticated at the device Aut...

Page 185: ...wnload the MIBs and use their SNMP tool to obtain the required information Note All information presented on the Local UI display is also presented in the MIB and CentreWare Internet Services This inc...

Page 186: ...Xerox WorkCentre 3315DN 3325DN 3325DNI System Administrator Guide 186...

Page 187: ...ADS 137 SMB Windows NT4 136 Verify Authentication Enabled 134 B Back Button 13 BOOTP 29 Buttons Menu 12 Bypass Tray 16 Extension 16 Width Guides 16 C Cancel Button 13 CentreWare Internet Services 23...

Page 188: ...38 E Earth Smart 149 Edit Address Book 113 E mail 103 Addressing 105 Configure SMTP 105 Overview 104 Setup Address Books 108 E mail Address Book 108 E mail Notification 155 Enable Fax 85 Epson IBM 151...

Page 189: ...indows ADS Configure 135 Keypad 12 13 L Layout 151 LDAP 109 111 Authentication 137 Configure 110 General Settings 111 Overview 110 Verify Settings 112 LDAP Authentication Configure 137 LDAP Configurat...

Page 190: ...t Queue Linux CUPS Dynamic Addressing 38 Printer 151 Printer Drivers 43 Enable Unix 57 Printer Setting Utility 51 Product Configurations 11 Properties 148 S Scan to Local PC 82 Scan to Network PC 81 S...

Page 191: ...ice 99 USB Memory Port 16 USB Printing 63 V Verify Authentication Enabled 134 LDAP Settings 112 Version Information 162 Volume 151 W Who should use this Guide 10 Windows Installing Driver 45 Sharing a...

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