June 2014
3-9
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
IQ9, IQ10
Image Quality RAPs
IQ8 Background RAP
Uniform toner contamination appears in most or all non-image areas of the printed sheet (
Fig-
ure 1
).
Initial Actions
•
Check that media type settings are correct.
•
Check that the paper meets specifications. Refer to Section 6 for product specifications.
•
Check the life of the Toner Cartridge, refer to
GP 6
Machine Reports.
Replace the Toner Cartridge if it has reached end of life, refer to the WorkCentre® 3215/
3225 User Guide for detailed instructions on how to replace the Toner Cartridge.
Procedure
•
Switch off the power.
•
Clean the contacts on the Print Cartridge, Toner Cartridge, and HVPS PWB.
•
Switch on the power and make a test print.
The test print looks OK.
Y
N
Replace the HVPS PWB; (
REP 1.6
),
PL 4.1
.
Go to Call Closeout.
Figure 1 Background
IQ9 Residual Image (Ghosting) RAP
The image from a previous print appears on the current print (
Figure 1
).
Procedure
Switch Off the Power.
Check the Transfer Roller,
PL 4.1
for the following:
•
Wear or damage.
•
The left and right tension springs for damage.
•
Be sure all parts are installed correctly.
The Transfer Roller is OK.
Y
N
Replace the Transfer Roller; (
REP 1.16
),
PL 4.1
.
If problem continues, replace components in the following order:
Refer to the WorkCentre® 3215/3225 User Guide for detailed instructions on how to replace
the Drum Cartridge or Toner Cartridge.
•
Drum Cartridge
•
Toner Cartridge
•
Fuser Module; (
REP 1.17
),
PL 5.1
.
•
HVPS PWB; (
REP 1.6
),
PL 4.1
.
Figure 1 Ghost Image
Summary of Contents for WorkCentre 3215
Page 1: ...Xerox WorkCentre 3215 3225 Service Manual 702P02832 June 2014 Initial Issue ...
Page 2: ......
Page 4: ...June 2014 2 Xerox WorkCentre 3215 3225 Multifunction Printer Service Manual Section Name ...
Page 6: ...June 2014 ii Xerox WorkCentre 3215 3225 Multifunction Printer Service Manual Introduction ...
Page 66: ...June 2014 4 2 Xerox WorkCentre 3215 3225 Multifunction Printer Service Manual Repairs ...
Page 124: ...June 2014 5 2 Xerox WorkCentre 3215 3225 Multifunction Printer Service Manual Parts List ...
Page 142: ...June 2014 5 20 Xerox WorkCentre 3215 3225 Multifunction Printer Service Manual Parts Lists ...
Page 185: ...THIS PAGE INTENTIONALLY BLANK ...