Xerox WorkCentre 3215, Service Manual

Page: 63 / 186

June 2014
3-11 Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
IQ11
Image Quality RAPs
IQ11 Blank Page RAP
The entire image area is blank ( Figure 1 ).
Initial Actions
Replace any components at end of life, refer to GP 6 Machine Reports.
Procedure
• Switch Off the power.
• Check the space between the LSU and the Drum Cartridge, remove any debris or block-
age.
• Clean the terminals on the Toner Cartridge, Drum Cartridge, and the HVPS PWB.
• Switch on the power and make a test print.
The problem continues.
Y
N
Go to Call Closeout.
Replace the Drum Cartridge, refer to the WorkCentre® 3215/3225 User Guide, Section 6
Maintenance, General Care, for detailed instructions on how to replace the Drum Cartridge.
The problem continues.
Y
N
Go to Call Closeout.
Check the circuit between the Main PWB and the HVPS PWB, refer to BSD 1.1, The circuit
is OK.
Y
N
Replace any defective components:
• Main PWB to LVPS / HVPS PWB Wire Harness.
• Main PWB; ( REP 1.8 ), PL 1.1 .
• HVPS PWB; ( REP 1.6 ), PL 4.1 .
Go to Call Closeout.
Figure 1 Blank Image