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Copy and Scan Problems

If the copy or scan quality is poor, refer to the following table.

If the problem persists, for online support information, go to

www.xerox.com/office/VLB605_

Symptoms

Solutions

Lines or streaks only present in copies made from the
document feeder.

There is debris on the CVT glass or the second-side
scanning lens assembly. When scanning, the paper
from the document feeder passes over the debris on
the glass surfaces, resulting in lines and streaks. Clean
all glass surfaces with a lint-free cloth. For more
information, refer to

Cleaning the Scanner

Spots present in copies made from the document
glass.

There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean all glass surfaces with a lint-free cloth.

Image is too light or too dark.

Adjust the lighten/darken setting.

Image quality is poor when scanning color original
documents.

For best results, select Black & White output.

224

Xerox

®

VersaLink

®

B605/B615 Multifunction Printer

User Guide

Troubleshooting

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Summary of Contents for VersaLink B605

Page 1: ...VERSION 3 0 JUNE 2018 702P05551 Xerox VersaLink B605 B615 Multifunction Printer User Guide ...

Page 2: ...nited States and or other countries Microsoft Windows Vista Windows OneDrive and Windows Server are registered trademarks of Microsoft Corporation in the United States and other countries The ENERGY STAR and ENERGY STAR mark are registered United States trademarks Wi Fi CERTIFIED Wi Fi Direct is a trademark of the Wi Fi Alliance Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are...

Page 3: ...ptions 25 Control Panel 25 Power Options 27 Powering On the Printer or Exiting Low Power or Sleep Mode 27 Restarting Placing in Sleep Mode or Powering Off the Printer 28 Accessing the Printer 29 Logging In 29 Smart Card 29 Introduction to Apps 30 Information Pages 31 Printing Information Pages 31 Configuration Report 32 The Embedded Web Server 33 Accessing the Embedded Web Server 33 Finding the IP...

Page 4: ...ng or Showing an App on the Home Screen 59 Rearranging Apps on the Home Screen 59 Customizing or Personalizing the Apps 60 Customizing or Personalizing the Feature List 60 Customizing or Personalizing the Entry Screen 60 Saving Presets 61 Removing App Customization using the Control Panel 61 Customizing App Default Settings 62 Removing Personalizations using the Embedded Web Server 62 Creating and...

Page 5: ...ning to an Email Address 102 Scanning to a User Home Folder 103 Scanning to a USB Flash Drive 104 Scan to Desktop 105 Scanning to a Shared Folder on a Network Computer 105 Scanning Images into an Application on a Connected Computer 108 Scanning to a Desktop Computer Using a USB Cable Connection 109 Previewing and Building Jobs 110 Fax 111 Fax Overview 111 Sending a Fax 111 Fax Workflows 113 USB 12...

Page 6: ...Sizes 141 Printing on Custom Paper Sizes 141 Defining Custom Paper Sizes 141 6 Paper and Media 143 Paper and Media Overview 144 Supported Paper 145 Recommended Media 145 Ordering Paper 145 General Paper Loading Guidelines 145 Paper That Can Damage Your Printer 145 Paper Storage Guidelines 146 Supported Paper Types and Weights 147 Supported Standard Paper Sizes 147 Supported Standard Paper Sizes fo...

Page 7: ...dges 190 Recycling Supplies 191 Managing the Printer 192 Viewing the Meter Reading 192 Printing the Billing Summary Report 192 Moving the Printer 193 8 Troubleshooting 197 General Troubleshooting 198 Printer Does Not Power On 198 Printer Resets or Powers Off Frequently 198 Printer Does Not Print 199 Printing Takes Too Long 200 Document Prints from Wrong Tray 201 Automatic 2 Sided Printing Problems...

Page 8: ...34 Physical Specifications 235 Weights and Dimensions 235 Clearance Requirements 236 Environmental Specifications 239 Temperature 239 Relative Humidity 239 Elevation 239 Electrical Specifications 240 Power Supply Voltage and Frequency 240 Power Consumption 240 Performance Specifications 241 Print Speed 241 B Regulatory Information 243 Basic Regulations 244 ENERGY STAR 244 Power Consumption and Act...

Page 9: ... Zealand 256 South Africa 256 Safety Certification 257 Material Safety Data Sheets 258 C Recycling and Disposal 259 All Countries 260 North America 261 European Union 262 Domestic Household Environment 262 Professional Business Environment 262 Collection and Disposal of Equipment and Batteries 263 Battery Symbol Note 263 Battery Removal 263 Other Countries 264 D Apps Features 265 ...

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Page 11: ...fety 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...uation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information cont...

Page 13: ...lable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits smoke or the surface is unusually hot The printer emits unusual noise or odors The printer causes a circuit breaker fuse or other safety device to activ...

Page 14: ...ace objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position If the power cord becomes frayed or worn replace it To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical powe...

Page 15: ...echanical interlock devices Do not attempt to remove paper that is jammed deeply inside the printer Switch off the printer promptly and contact your local Xerox representative WARNING The metallic surfaces in the fuser area are hot Always use caution when removing paper jams from this area and avoid touching any metallic surfaces To avoid a tip hazard do not push or move the device with all the pa...

Page 16: ... s Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never throw toner toner ...

Page 17: ...rox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area Xerox Ve...

Page 18: ...e specified time before touching the fuser Caution Indicates a mandatory action to take in order to avoid damage to the property Do not touch the part or area of the printer Do not touch Do not expose the drum cartridges to direct sunlight Do not burn the toner cartridges Do not burn the drum cartridges Do not use paper attached with staples or any other form of binding clip 18 Xerox VersaLink B60...

Page 19: ...se inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps LED Printhead Cleaner Storage Location Xerox VersaLink B605 B615 Multifunction Printer User Guide 19 Safety ...

Page 20: ... supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 20 Xerox VersaLink B605 B615 Multifunction Printer User Guide Safety ...

Page 21: ...ing Started This chapter contains Parts of the Printer 22 Power Options 27 Accessing the Printer 29 Introduction to Apps 30 Information Pages 31 The Embedded Web Server 33 Installation and Setup 35 Connecting the Printer 37 Installing the Software 50 More Information 55 ...

Page 22: ...y 4 Front Door 5 USB Memory Port 6 Power Wake Button 7 Touch Screen 8 Duplex Automatic Document Feed 9 Output Tray 10 Output Tray Extension D Du up plle ex x A Au ut to om ma at tiic c D Do oc cu um me en nt t F Fe ee ed de er r 22 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 23: ... only loose sheets of undamaged paper in the duplex automatic document feeder Adjust the paper guides so that they fit against the original documents Insert paper in the duplex automatic document feeder only when ink on the paper is dry Do not load original documents above the MAX fill line D Do oc cu um me en nt t G Glla as ss s G Gu uiid de elliin ne es s The document glass accommodates original...

Page 24: ... ew w 1 Transfer Roller 2 Fuser 3 Rear Door 4 Wireless Network Adapter Port Cover 5 Phone Connector 6 Fax Line Connector 7 USB Port Type A 8 USB Port Type B 9 Ethernet Connection 10 FDI Port 11 Left Side Panel Access to optional Productivity Kit 12 Power Connector 24 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 25: ...es access to print copy and scan features Provides access to reference materials Provides access to Tools and Setup menus Prompts you to load paper replace supplies and clear jams Displays errors and warnings Provides the Power Wake button used for powering on or powering off the printer This button also supports the power saver modes and blinks to indicate the power status of the printer Xerox Ve...

Page 26: ...down or exiting a low power mode 4 Home Button This button provides access to the Home menu for access to printer features 5 NFC Area Near Field Communication NFC is a technology that enables devices to communicate when they are within 10 cm 4 in of each other Use the NFC area to obtain a network interface or to establish a TCP IP connection between your device and the printer 6 Status LED This li...

Page 27: ... tiin ng g L Lo ow w P Po ow we er r o or r S Slle ee ep p M Mo od de e To power on the printer or to exit Low Power mode or Sleep mode press the Power Wake button Note The Power Wake button is the only power button on the printer The printer exits Low Power mode or Sleep mode automatically when it receives data from a connected device When in Low Power mode or Sleep mode the touch screen is power...

Page 28: ... in Sleep Mode touch Sleep In Sleep Mode the touch screen goes dark and the Power Wake button flashes To power off the printer touch Power Off If the printer does not respond to a single press of the Power Wake button then press and hold the button for 5 seconds A Please Wait message appears as the printer powers down After 10 seconds the touch screen goes dark and the Power Wake button flashes un...

Page 29: ...x com office VLB605_VLB615docs 5 Touch OK Note To access each password protected service enter the User Name and password S Sm ma ar rt t C Ca ar rd d When a Common Access Card system is installed on your Xerox device access to the printer requires the use of a Smart Card There are several models of card readers which are compatible with your device To access the printer either insert the pre prog...

Page 30: ...en Some Apps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to Xerox App Gallery 30 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 31: ...pt fonts that are available on the printer PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality settings Startup Page The Startup Page provides basic printer configuration and network information Job History Report The Job History Report provides retained ...

Page 32: ... tray information and more P Pr riin nt tiin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 1 At the printer control panel press the Home button 2 Touch Device About Information Pages 3 Touch Configuration Report 4 To return to the Home screen press the Home button 32 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 33: ...eb Server You can view the IP address of your printer on the control panel or on the Configuration Report Note To view the TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address ...

Page 34: ...ance information To download a copy of the Configuration Report from the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note For details about obtaining the IP address of your printer refer to Finding the IP Address of Your Printer 2 To download the Configuration Report scroll to the bottom of the page th...

Page 35: ...c ct tiin ng g a a L Lo oc ca at tiio on n f fo or r t th he e P Pr riin nt te er r 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibratin...

Page 36: ...36 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 37: ...ctly to the computer via Ethernet A connection through a router or network switch is required An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server Wireless Network If your environment includes a wire...

Page 38: ...the printer for automatic printer IP detection For more information refer to the System Administrator Guide at www xerox com office VLB605_ VLB615support C Co on nn ne ec ct tiin ng g t to o a a W Wiir re elle es ss s N Ne et tw wo or rk k A wireless local area network WLAN provides the means to connect 2 or more devices in a LAN without a physical connection The printer can connect to a wireless ...

Page 39: ...er 4 To install the Wireless Network Adapter follow the procedure defined on the instruction sheet provided with the Wireless Network Adapter Note Pulling on the adapter can damage it Once installed remove it only as needed and as directed in the Wireless Network Adapter removal instructions For more information refer to Removing the Wireless Network Adapter Xerox VersaLink B605 B615 Multifunction...

Page 40: ...o Resetting Wireless Settings R Re em mo ov viin ng g t th he e W Wiir re elle es ss s N Ne et tw wo or rk k A Ad da ap pt te er r 1 Power off the printer 2 To unlatch the left side cover slide the handle away from the printer then swing the handle toward the rear of the printer 40 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 41: ... from the printer Note Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pulling on a secured adapter can damage it 5 To reinstall the Wireless Network Adapter Port Cover insert the bottom tab into the small slot Gently press the port cover against the back of the printer until it latches into place Xerox VersaLink B605 B615 Mul...

Page 42: ...e it toward the front of the printer 7 To latch the cover swing the handle toward the front of the printer then push the handle in until it clicks into the locked position 42 Xerox VersaLink B605 B615 Multifunction Printer User Guide Getting Started ...

Page 43: ...uch the network selection that you want to reset 4 Touch Forget This Network 5 At the prompt touch Forget Reboot C Co on nn ne ec ct tiin ng g t to o a a N Ne et tw wo or rk k w wiit th h a a W Wii F Fii P Pr ro ot te ec ct te ed d S Se et tu up p Wi Fi Protected Setup WPS is a network standard for setting up a wireless network The WPS protocols enable you to set up devices in a secure wireless ne...

Page 44: ...s router is configured properly and is connected to the network 1 At the printer control panel press the Home button 2 Touch Device Connectivity Wi Fi 3 If Wi Fi is Off turn it on a To toggle Wi Fi from Off to On touch the Wi Fi toggle button b To activate your Wi Fi setting changes press the Home button c At the prompt touch Restart Now d After the printer restarts touch Device Connectivity Wi Fi...

Page 45: ...IN Code 20 At your computer in the wireless router control panel Client PIN Code field enter the PIN code then click Next The printer communicates with the wireless router to resolve setup and configuration information When the printer has the correct information it connects to the router and restarts with the proper setup and configuration information If the router does not connect with the print...

Page 46: ...rect information it connects to the router and restarts with the proper setup and configuration information If the router does not connect with the printer within 120 seconds the connection attempt stops 11 After the printer restarts wait 20 seconds then to get the network information that includes the IP address print a Configuration Report For more information refer to Printing the Configuration...

Page 47: ...ly on printers with the optional Wireless Network Adapter installed Connecting with Wi Fi Direct from Your Mobile Device To connect with Wi Fi Direct follow the directions provided with your mobile device C Co on nn ne ec ct tiin ng g t to o a a T Te elle ep ph ho on ne e L Liin ne e WARNING To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord 1 E...

Page 48: ...ter For AirPrint to function both IPP and Bonjour mDNS protocols must be enabled The device that submits the AirPrint job must be on the same subnet as the printer To allow devices to print from different subnets configure your network to pass multicast DNS traffic across subnets The Mac OS device must be Mac OS 10 10 or later AirPrint enabled printers work with all models of iPad iPhone 3GS or la...

Page 49: ...ud Print 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 In the Embedded Web Server click Home Connectivity 3 For Mobile Printing click Google Cloud Print 4 To enable Google Cloud Print click the Enable toggle button 5 Cl...

Page 50: ...the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Note If the Software and Documentation disc is not available download the latest drivers from www xerox com office VLB605_VLB615drivers 2 Select your printer model 3 Click Install Drivers 4 Select Install Print Driver Install Scan Driver or Instal...

Page 51: ... es s f fo or r M Ma ac ciin nt to os sh h O OS S X X 1 Insert the Software and Documentation disc into the appropriate drive on your computer Note If the Software and Documentation disc is not available download the latest drivers from www xerox com office VLB605_VLB615drivers 2 Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer 3 To run Xerox Print Drivers 3 xx x dmg pkg double c...

Page 52: ...tected verify that the printer is powered on and that the Ethernet cable is connected properly Adding the Printer by Specifying the IP Address To add the printer by specifying the IP address 1 From the computer Applications folder or from the dock open System Preferences 2 Click Printers Scanners The list of printers appears on the left of the window 3 Under the list of printers click the Plus ico...

Page 53: ...age file 5 To acknowledge the warning and introductory messages click Continue 6 To accept the license agreement click Continue then click Agree 7 To accept the current installation location click Install or select another location for the installation files then click Install 8 Enter your password then click OK 9 Select your printer in the list of discovered printers then click Continue 10 Click ...

Page 54: ...st click the Cancel button Add the WSD printer manually using the Add Printer Wizard 4 Click Close U Us siin ng g t th he e A Ad dd d P Pr riin nt te er r W Wiiz za ar rd d t to o I In ns st ta allll a a W WS SD D P Pr riin nt te er r To install a WSD printer using the Add Printer Wizard 1 At your computer click Start then select Devices and Printers 2 To launch the Add Printer Wizard click Add a ...

Page 55: ...our printer including online technical support Online Support Assistant and print driver downloads www xerox com office VLB605_VLB615support Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com office VLB605_VLB615supplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration...

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Page 57: ...ion Printer User Guide 57 3 Customize and Personalize This chapter contains Customize and Personalize Overview 58 Customizing or Personalizing the Home Screen 59 Customizing or Personalizing the Apps 60 Creating and Using 1 Touch Apps 63 ...

Page 58: ...n the device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use You can tailor each feature list to your job requirements You can specify default settings for each app and save settings for regular jobs You can create 1 Touch Apps to save and simplify lengthy or frequent workflows Once created 1 Touch Apps appe...

Page 59: ... c Touch Done 4 To hide an installed app a For the app touch X b Touch Done 5 Verify that only the selected apps appear on the Home screen R Re ea ar rr ra an ng giin ng g A Ap pp ps s o on n t th he e H Ho om me e S Sc cr re ee en n 1 At the printer control panel press the Home button 2 Touch Customize 3 Touch and hold the required app 4 Drag the app to the new location 5 Release the app 6 Touch ...

Page 60: ...signify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch Done C Cu us st to om miiz ziin ng g o or r P Pe er rs so on na alliiz ziin ng g t th he e E En nt tr ry y S Sc cr re ee en n The Entry Screen appears when the Fax Email USB or Scan To Apps are selec...

Page 61: ...et feature D De elle et tiin ng g a a S Sa av ve ed d P Pr re es se et t To delete a saved preset 1 At the printer control panel press the Home button 2 Touch the app required 3 Scroll to the bottom then touch Customize 4 Touch Presets 5 Touch the Trash icon that corresponds with the preset that you want to delete 6 At the prompt touch Delete 7 Touch Done R Re em mo ov viin ng g A Ap pp p C Cu us ...

Page 62: ... from your User Account To remove all personalizations from your User Account 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top...

Page 63: ...ew Before Start Use this option to review the job settings in the 1 Touch App For copy jobs you can change the copy quantity for each job Start Immediately Use this option to start the job without reviewing the settings 10 Touch Next 11 If you selected Review Before Start select the options for displaying instructions and settings Enter App Instructions Use this option to provide instructions for ...

Page 64: ...his option to allow users to view and update the quantity Show Settings Use this option to display a summary of the features programmed for the 1 Touch App 13 Touch Next 14 Touch the option required Personal My Home Screen Only Use this option to display the 1 Touch App on your Home screen only when you are logged in to your user account Public Public Home Screen Use this option to make the 1 Touc...

Page 65: ...h App required 5 Do one of the following If the Review Before Start option was selected during 1 Touch App setup review the settings If the quantity is displayed for Copy jobs update the number of copies as required Touch Start If the Start Immediately option was selected during 1 Touch App setup the device starts automatically 6 To return to the Home screen press the Home button Xerox VersaLink B...

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Page 67: ...dard apps already installed and displayed on the Homescreen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from the Xerox App Gallery These include Xerox Extensible I...

Page 68: ... nt t With an App Gallery account you have direct access to all the available Apps for your device An App Gallery account allows you to view and acquire Apps install Apps on your device and manage your Apps and licenses You can set up an App Gallery account using the control panel or from the Xerox App Gallery web site To set up an App Gallery account from the web site go to appgallery external xe...

Page 69: ...te apps To log in to your App Gallery Account 1 At the printer control panel press the Home button 2 Touch Xerox App Gallery 3 Enter your User Name using the touch screen keypad then touch Enter 4 Enter your Password using the touch screen keypad then touch Enter 5 Touch Log In The Xerox App Gallery appears I In ns st ta alllliin ng g o or r U Up pd da at tiin ng g a an n A Ap pp p f fr ro om m t ...

Page 70: ...touch Install 8 To exit the Xerox App Gallery touch Exit U Up pd da at tiin ng g a an n A Ap pp p f fr ro om m t th he e A Ap pp p G Ga alllle er ry y 1 At the printer control panel press the Home button 2 Touch Xerox App Gallery 3 Enter your User Name using the touch screen keypad then touch Enter 4 Enter your Password using the touch screen keypad then touch Enter 5 Touch Log In The Xerox App Ga...

Page 71: ... Update Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size type and color set for each paper tray and the tray capacity statu...

Page 72: ...er supplies near their replacement time warning alerts appear on the control panel You can customize the alerts that appear on the control panel and configure email alert notifications To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office VLB605_VLB615docs C Ch he ec ck kiin ng g t th he e S Su up pp plliie es s...

Page 73: ...ssions that the printer generated or printed during its lifetime You cannot reset the counters A page is counted as one side of a sheet of paper For example a sheet of paper that is printed on two sides counts as two impressions To view the Billing and Usage Counters 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then s...

Page 74: ...he printer to factory defaults 1 At the printer control panel press the Home button 2 Touch Device Resets Reset to Factory Defaults 3 At the prompt touch Reset 4 When the process is complete the printer restarts automatically R Re em mo ot te e S Se er rv viic ce es s You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to ...

Page 75: ...he Embedded Web Server A Ad dd diin ng g o or r E Ed diit tiin ng g C Co on nt ta ac ct ts s iin n t th he e A Ad dd dr re es ss s B Bo oo ok k a at t t th he e C Co on nt tr ro oll P Pa an ne ell Adding Contacts in the Address Book at the Control Panel 1 At the printer control panel press the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 To enter a name touch th...

Page 76: ... the Plus icon then select Add Group 3 Select the group type 4 To enter a group name touch Enter Group Name then enter a name using the touch screen keypad Touch Enter 5 To add group members touch Add Member 6 To add a contact name from the Favorites or Contacts menu select a contact 7 To add more group members touch Add Member then select a contact 8 To mark the group as a favorite touch the Star...

Page 77: ... then enter a fax number To add an SMB scan location click the Network SMB Plus icon then enter the SMB details Click OK To add an FTP scan location click the FTP Plus icon then enter the FTP details Click OK 6 To mark the email address or fax number as a favorite touch the Star icon 7 To save the contact click OK Editing or Deleting Contacts in the Address Book in the Embedded Web Server To edit ...

Page 78: ...ur computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Address Book 3 Within the address book select a group 4 To add group members a For Members click the Plus icon b In the Add Members window select the check box for each required member c To save the changes click OK 5 To remove group members a For the...

Page 79: ... contact a Global Favorite for the contact name touch the Star icon 4 To mark a contact as a Favorite for email fax or a scan to destination a For each desired feature touch the Star icon b To save changes touch OK 5 To clear a contact marked as a Favorite a To remove the contact as a Global Favorite for the contact name touch the Star icon b To remove the contact from the Favorite list for a sele...

Page 80: ...t Note When you reach the limit of 25 Personal Favorites within an app you are required to delete a Personal Favorite before you can add a new one Only an address registered in the Address Book for a particular app can be set up as a Personal Favorite within the app For example if a contact only has an email address entered then it can only added as a Personal Favorite in the Email App Before you ...

Page 81: ...nation details touch the Personal Favorite required Repeat the procedure to add more recipients or destinations 7 If you are scanning from 2 sided original documents touch 2 Sided Scanning then select an option 8 Adjust the job settings as needed For details about available features refer to Apps Features 9 Touch Send or Scan 10 If you are scanning from the document glass when prompted do one of t...

Page 82: ...e IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top right corner then click My Profile All personalizations you have configured for your User Account are displayed 4 To remove all personalization...

Page 83: ... Printing Special Job Types P Pa au us siin ng g t th he e P Pr riin nt t J Jo ob b w wiit th h t th he e O Op pt tiio on n t to o D De elle et te e I It t 1 At the printer control panel press the Home button 2 Touch Jobs then touch the name of the print job 3 Do one of the following To pause the print job touch Pause To resume the print job touch Resume To delete the print job touch Delete At the...

Page 84: ... automatically when the required resources are available If the job does not print automatically touch Resume To delete the print job touch Delete At the prompt touch Delete 5 To return to the Home screen press the Home button M Ma an na ag giin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then print it from the printer contr...

Page 85: ... to the Home screen press the Home button P Pe er rs so on na all P Pr riin nt t Personal Print allows you to store a document in the printer then print it from the control panel Note The Personal Print feature is only available on a Windows computer printing to a network printer Personal Print is a type of saved job with these features A Personal Print job appears in a folder named after the user...

Page 86: ...ofread the job before printing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing a Sample Set Releasing a Sample Set 1 At the printer control panel press the Home button 2 To view available jobs touch Jobs 3 Touch the Sample Set job Note The Sample Set file description shows the job as Held for Future Printing and shows the n...

Page 87: ...lick Delete At the prompt click Delete 5 To return to the Home screen click Home S Su ub bm miit tt tiin ng g J Jo ob bs s f fo or r P Pr riin nt tiin ng g U Us siin ng g t th he e E Em mb be ed dd de ed d W We eb b S Se er rv ve er r 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Home 3 In...

Page 88: ...r future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Copy App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features M Ma ak kiin ng g a a C Co op py y To make a copy 1 At the printer con...

Page 89: ...d touch the Xbutton then enter the required quantity 5 If scanning from 2 sided original documents touch 2 Sided then select an option 6 Adjust copy settings as needed For details about available features refer to Apps Features 7 Touch Start If you placed documents in the feeder scanning continues until the feeder is empty 8 If you are scanning from the document glass when prompted do one of the f...

Page 90: ...ight background colors using Auto Background Suppression To adjust the Auto Background Suppression and Contrast 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Image Enhancement 4 To enable Auto Background Suppression touch the Auto Background Suppression toggle button 5 To enable Auto Contrast touch the Auto Contrast toggle button 6 To adjust the Contrast manually ensure...

Page 91: ... books magazines or other bound documents use the document glass only Do not place bound original documents in the document feeder To set up book copying 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Book Copying 4 Touch Mode then select one of the following options Off This option is the default setting Both Pages This option scans both pages of an open book onto two s...

Page 92: ...hift accordingly Touch the appropriate fields To adjust the image shift move the slider Independent Sides This option allows you to position the images on Side 1 and Side 2 independently of each other Touch the appropriate fields To adjust the image shift move the slider 5 To specify the orientation of the original document touch Original Orientation then select an option 6 Touch OK C Cr re ea at ...

Page 93: ...dd a front cover to your copy job 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Front Cover 4 Touch the Front Cover toggle button Note If Paper Supply is set to Auto Select a notification appears confirming that the Paper Supply has been changed to Tray 1 5 Touch Printing Options then select an option Blank This option inserts a blank front cover Print on Side 1 Only Th...

Page 94: ...inting multiple copies This feature is useful for complex or high volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies To print a sample copy of your job 1 At the printer control panel press the Home button 2 Touch Copy 3 Adjust the copy settings as needed 4 Enter the number of copies needed 5 Touch the Sample Copy toggle button 6 Touch the S...

Page 95: ... Enter the required text then touch OK 6 To insert the current date a Select the required page location then touch Date Stamp b Touch Format then select the required date format c To adjust which pages contain the selected annotation touch Apply To then select the required option d Touch OK 7 To insert a Bates Stamp a Select the required page location then touch Bates Stamp b Touch Prefix then sel...

Page 96: ...ch OK 10 If necessary to remove all entered annotations touch Delete All Note Not all annotations are available in all page locations 96 Xerox VersaLink B605 B615 Multifunction Printer User Guide Xerox Apps ...

Page 97: ...st For information about all the app features and available settings refer to Apps Features C Co op py yiin ng g a an n I ID D C Ca ar rd d To copy an ID card 1 At the printer control panel press the Home button 2 To clear previous app settings touch Reset 3 Lift the automatic document feeder then place the original document in the upper left corner of the document glass 4 Touch ID Card Copy 5 Adj...

Page 98: ...ets for future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Email App refer to Customizing or Personalizing the Feature List For information about all the app features and available settings refer to Apps Features S Se en nd diin ng g a a S Sc ca an nn ne e...

Page 99: ...uch Email 5 Enter recipients To enter the email address manually into the To field type the address using the touch screen keypad Touch Enter To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the Address Book i...

Page 100: ...If you are using Preview to build a job divide your job into segments of 50 or fewer pages After all the segments are scanned and previewed the job is processed and sent as a single job Note If Preview is hidden from view refer to Customize and Personalize 1 At the printer control panel press the Home button 2 To clear previous App settings touch Reset 3 Load your original documents Use the docume...

Page 101: ...the next original on the document glass or load the next segment into the automatic document feeder Scroll to the end of the preview images then touch the Plus icon Continue this procedure until you have scanned all the original documents To process the job and send the scanned images touch Send To discard the job touch X then touch Delete and Close 10 To return to the Home screen press the Home b...

Page 102: ... and to find out more about customizing the Scan To App refer to Customizing or Personalizing the Feature List For information about all the App features and available settings refer to Apps Features S Sc ca an nn niin ng g t to o a an n E Em ma aiill A Ad dd dr re es ss s Before you scan to an email address ensure that you configure the printer with the email server information For details refer ...

Page 103: ... ca an nn niin ng g t to o a a U Us se er r H Ho om me e F Fo olld de er r Scan to Home allows you to scan documents that are saved to a home directory on an external server The home directory is distinct for each authenticated user The directory path is established through LDAP B Be ef fo or re e Y Yo ou u B Be eg giin n To scan to the home folder defined in an LDAP directory first ensure that th...

Page 104: ...he USB scan to wake the device press the Power Wake button Only USB Flash drives formatted to the typical FAT32 file system are supported To scan to a USB Flash drive 1 Load the original document on the document glass or in the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Insert your USB Flash drive into the USB memory port on the front of the printer 4 A...

Page 105: ...fer the System Administrator Guide at www xerox com office VLB605_VLB615docs To Scan to Desktop 1 Load the original document on the document glass or into the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Touch Scan to Desktop 4 To select a destination touch the computer address 5 To begin the scan press Scan The Windows Fax and Scan application opens on y...

Page 106: ...s rights for your folder select the folder The groups activate 7 From the Users list click Everyone then use the arrows to select Read Write 8 Click Options 9 To share the folder select Share files and folders using SMB 10 To share the folder with specific users next to the user name select On 11 Click Done 12 Close the System Preferences window Note When you open a shared folder a Shared Folder b...

Page 107: ... th he e C Co on nt tr ro oll P Pa an ne ell 1 At the printer control panel touch the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 Enter the name to appear in the address book 5 Touch Add SMB then navigate to the desired folder Note Login credentials are required for computers on secured networks 6 To save changes touch OK S Sc ca an nn niin ng g t to o a a S Sh...

Page 108: ...nt to scan the image 3 In the application select the menu item to acquire the image 4 From the Paper Source menu in Windows or from the Scan From menu on a Macintosh computer select one of the following For the Document Glass select Flatbed For the Duplex Automatic Document Feeder select Document Feeder 5 Specify other scan driver settings as needed 6 To begin the scan click Scan The printer scans...

Page 109: ...llowing operating systems are supported Windows 7 or later Mac OS 10 8 x or later Note For details about meeting these requirements contact your system administrator To scan a document to your desktop computer using a USB cable connection 1 Load the original document on the document glass or in the duplex automatic document feeder 2 At your computer open the application where you want to scan the ...

Page 110: ...ment glass For single multiple or 2 sided pages use the duplex automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents int...

Page 111: ...ional features that you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLB605_VLB615docs You can adjust various settings for individual Fax jobs and save settings as...

Page 112: ...sert a pause as needed touch the Special Characters icon then touch Dial Pause To enter longer pauses touch Dial Pause multiple times To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the Address Book icon Touc...

Page 113: ...pient fax number use the touch screen keypad or to add a contact from the Address Book touch the Address Book icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Fax 5 Touch Delay Send 6 Touch Specific Time enter the required time then touch OK 7 Touch Send The fax is scanned and saved then sent at the time that you specified 8 If you a...

Page 114: ...reen press the Home button F Fo or rw wa ar rd diin ng g a a F Fa ax x t to o a an n E Em ma aiill A Ad dd dr re es ss s You can configure the device to forward faxes to an email address You can specify the types of faxes to forward for example received faxes sent faxes or sent and received faxes Up to five email addresses can be set as forwarding addresses Note Before you can forward a fax to an ...

Page 115: ...ch Restart Now P Pr riin nt tiin ng g a a S Se ec cu ur re e F Fa ax x When the Fax Secure Receive option is enabled all faxes that the device receives are held in the Jobs list until you enter a passcode After you enter the passcode the faxes are released and printed Note Before you can receive a Secure Fax ensure that the Secure Fax Receive feature is enabled For details refer to the System Admi...

Page 116: ... ng g a a R Re em mo ot te e F Fa ax x M Ma ac ch hiin ne e Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling Note This feature is hidden from view when the Fax App is installed For more information refer to Customize and Personalize To poll a remote fax machine 1 At the printer control panel press the Home button then touch Fax 2 Touch Pollin...

Page 117: ...ames from the list or search for a contact using the search bar d To add the selected contacts to the Fax Recipients list click the Down Arrow e Click OK f To add more recipients repeat this procedure 7 To include a cover sheet click the Cover Sheet tab From the Cover Sheet Options list select Print a Cover Sheet Enter the details as needed then click OK 8 On the Options tab select the required op...

Page 118: ...he original document face down in the upper left corner of the document glass For single multiple or 2 sided pages use the duplex automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the documents For jobs ...

Page 119: ... To discard the job touch X then touch Delete and Close 10 To return to the Home screen press the Home button Xerox VersaLink B605 B615 Multifunction Printer User Guide 119 Xerox Apps ...

Page 120: ...e supported 1 Insert the USB Flash drive into the USB memory port on the printer 2 At the USB Drive has been detected screen touch Print from USB Note If this feature does not appear enable the feature or contact the system administrator For more information see the System Administrator Guide at www xerox com office VLB605_VLB615docs 3 Add files using the Browse USB screen To print a group of prin...

Page 121: ...istrator Guide at www xerox com office VLB605_VLB615docs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the Select All icon Verify that the files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch OK 5 Confirm that the correct documents appear If the documents do not appear touch Add Do...

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Page 123: ...Xerox VersaLink B605 B615 Multifunction Printer User Guide 123 5 Printing This chapter contains Printing Overview 124 Selecting Printing Options 125 Printing Features 131 Using Custom Paper Sizes 141 ...

Page 124: ... 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 To access the print driver settings For Windows select Properties or Preferences For Macintosh select Xerox Features The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click ...

Page 125: ... window From there you can select by topic or use the search field to enter the topic or function for which you need information W Wiin nd do ow ws s P Pr riin nt tiin ng g O Op pt tiio on ns s S Se elle ec ct tiin ng g P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r a an n I In nd diiv viid du ua all J Jo ob b f fo or r W Wiin nd do ow ws s To use special printing options for a particular j...

Page 126: ... click the Helpbutton in the Printing Preferenceswindow S Se elle ec ct tiin ng g P Pr riin nt tiin ng g D De ef fa au ullt ts s iin n W Wiin nd do ow ws s f fo or r a a S Sh ha ar re ed d N Ne et tw wo or rk k P Pr riin nt te er r 1 Navigate to the list of printers on your computer For Windows Server 2008 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For W...

Page 127: ... send the job to the printer click Print S Sa av viin ng g a a S Se et t o of f C Co om mm mo on nlly y U Us se ed d P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r M Ma ac ciin nt to os sh h You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 Select your pri...

Page 128: ...tem menu select your operating system 5 To identify the print driver for your printer model review the list of available print drivers Note For additional information on each driver click Description 6 To select the print driver for your printer model and operating system click the print driver name 7 To begin the download read the End User License Agreement then click Accept The file automaticall...

Page 129: ...cts For complete information on CUPS printing capabilities refer to the CUPS Software Users Manual available from www cups org documentation php Installing the PPD File on the Workstation 1 If available download the Xerox PPD for CUPS Common UNIX Printing System from the Drivers and Downloads page on the Xerox Support website 2 Copy the PPD file into the CUPS ppd Xerox folder on your workstation I...

Page 130: ... network as the printer To print with AirPrint 1 Open the email photograph website page or document that you want to print 2 Tap the Action icon 3 Tap Print 4 Select your printer then set the printer options 5 Tap Print P Pr riin nt tiin ng g f fr ro om m a a M MO OP PR RI IA A E En na ab blle ed d M Mo ob biille e D De ev viic ce e MOPRIA is a software feature that enables users to print from mob...

Page 131: ...e Home screen press the Home button V Viie ew wiin ng g P Pr riin nt tiin ng g o or r D De elle et tiin ng g J Jo ob bs s 1 At the printer control panel press the Home button 2 To view a list of active and completed jobs touch Jobs 3 To view a list of specific job types touch an option To view Saved Jobs touch Saved Jobs To print the job touch the job enter the quantity then touch OK To delete the...

Page 132: ...sh click Print P Pr riin nt tiin ng g a a S Se ec cu ur re e P Pr riin nt t J Jo ob b 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the button varies For Macintosh in the Print wind...

Page 133: ...aded with the desired paper For Windows paper options are in the Paper field on the Printing Options tab For Macintosh in the Print window in Xerox Features paper options are in the Paper field for Paper Output S Sc ca alliin ng g Scaling reduces or enlarges the original document to match the selected output paper size For Windows the scale options are on the Printing Options tab in the Paper fiel...

Page 134: ...n prints on one side of the media Use this option when printing on envelopes labels or other media that cannot be printed on both sides 2 Sided Print This option prints the job on both sides of the paper to allow binding on the long edge of the paper The following illustrations show the result for documents with portrait and landscape orientations respectively 2 Sided Print Flip on Short Edge This...

Page 135: ...nd dark areas of the print job I Im ma ag ge e S Sh hiif ft t Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper P Pr riin nt tiin ng g M Miir rr ro or r I Im ma ag ge es s If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed P Pr riin nt...

Page 136: ...s using the Windows PostScript or Macintosh driver you can specify the gutter and creep Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You c...

Page 137: ...or the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of these options for printing cover pages No Covers This option does not print cover pages No cover pages are added to the document Front Only This option prints the first page on paper from the specified tray Back Only This option prints the back page on paper from the s...

Page 138: ...e Pages Specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 Paper Displays the default size color and type of paper selected in Use Job Settings 2 Sided Printing allows you to select 2 sided printing options Click th...

Page 139: ...e in increments of 1 To define the angle of the image on the page specify the position option or to rotate the image left or right by increments of 1 use the arrows To define the location of the image on the page specify the position option or to move the image in each direction in increments of 1 use the arrows 6 Under Layering select how to print the watermark Print in Background This option pri...

Page 140: ...in nt tiin ng g B Ba an nn ne er r P Pa ag ge es s To enable or disable Banner Pages contact your system administrator or see the System Administrator Guide at www xerox com office VLB605_VLB615docs S Se elle ec ct tiin ng g J Jo ob b C Co om mp plle et tiio on n N No ot tiif fiic ca at tiio on n f fo or r W Wiin nd do ow ws s You can select to be notified when your job finishes printing A message...

Page 141: ...int dialog box click Print P Pr riin nt tiin ng g o on n C Cu us st to om m S Siiz ze e P Pa ap pe er r f fr ro om m a a M Ma ac ciin nt to os sh h C Co om mp pu ut te er r 1 Load the custom size paper 2 In the application click File Print 3 From the Paper Size list select the custom paper size 4 Click Print D De ef fiin niin ng g C Cu us st to om m P Pa ap pe er r S Siiz ze es s To print custom p...

Page 142: ... name for the new custom paper size 5 Enter the height and width of the new custom paper size 6 Click the arrow for the Non Printable Area field then select the printer from the list Or for User Defined margins set the top bottom right and left margins 7 To save the settings click OK D De ef fiin niin ng g a a C Cu us st to om m P Pa ap pe er r S Siiz ze e a at t t th he e C Co on nt tr ro oll P P...

Page 143: ...Xerox VersaLink B605 B615 Multifunction Printer User Guide 143 6 Paper and Media This chapter contains Paper and Media Overview 144 Supported Paper 145 Loading Paper 151 Printing on Special Paper 162 ...

Page 144: ...output quality increased paper jams or damage your printer Refer to Paper That Can Damage Your Printer Ensure that the paper type selected in your print driver matches the paper type on which you are printing If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver Store your paper and other media properly for optimum print quality Fo...

Page 145: ...ce VLB605_ VLB615supplies G Ge en ne er ra all P Pa ap pe er r L Lo oa ad diin ng g G Gu uiid de elliin ne es s Do not overfill the paper trays Do not load paper above the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media a...

Page 146: ...rk cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper Reduce the exposure of paper to strong lights for long periods of time Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more lik...

Page 147: ...rdstock 177 220 g m Labels High Capacity Feeder HCF Recycled 60 80 g m Plain 60 90 g m Custom Hole Punched Letterhead Pre Printed 60 105 g m Bond 91 105 g m Lightweight Cardstock 106 176 g m Tray 1 and Bypass Tray Envelopes S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s The paper sizes below are automatically detected in the paper trays and are available as a s...

Page 148: ...176 x 250 mm 6 9 x 9 8 in Executive 184 x 267 mm 7 25 x 10 5 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in High Capacity Feeder HCF A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11 in S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt ti...

Page 149: ...Sizes Tray 1 Minimum 76 x 190 mm 3 x 7 5 in Maximum 216 x 356 mm 8 5 x 14 in Trays 2 5 Minimum 76 x 190 mm 3 x 7 5 in Maximum 216 x 356 mm 8 5 x 14 in Bypass Tray Minimum 76 x 127 mm 3 x 5 in Maximum 216 x 356 mm 8 5 x 14 in High Capacity Feeder HCF A4 or Letter only 2 Sided Printing not available on the N model Minimum 140 x 203 mm 5 5 x 8 0 in Maximum 216 x 356 mm 8 5 x 14 in C Ch ha an ng giin ...

Page 150: ...ay Bypass When paper is present in this tray it is used for print jobs where you did not specify a particular tray For more information on how to change the paper setting when loading paper in trays 1 5 refer to Loading Paper in Trays 1 5 For more information on how to change the paper setting when loading paper in the bypass tray refer to Loading Paper in the Bypass Tray 150 Xerox VersaLink B605 ...

Page 151: ...ss Tray 1 Open the Bypass Tray If the Bypass Tray is loaded with paper already remove any paper that is a different size or type 2 For larger paper sizes pull out then open the Bypass Tray extension 3 Move the width guides to the edges of the tray Xerox VersaLink B605 B615 Multifunction Printer User Guide 151 Paper and Media ...

Page 152: ...duces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use the paper 5 Load the paper in the tray Note Do not load paper above the maximum fill line on the width guides Overfilling the tray can cause the printer to jam 152 Xerox VersaLink B605 B615 Multifunction Printer User Guide Paper and Media ...

Page 153: ...load letterhead or pre printed paper face up with the top edge going into the printer For 2 sided printing load letterhead and pre printed paper face down with the top edge going into the printer Xerox VersaLink B605 B615 Multifunction Printer User Guide 153 Paper and Media ...

Page 154: ... then from the list select the color c To save the settings touch OK C Co on nf fiig gu ur riin ng g T Tr ra ay y 1 1 a an nd d T Tr ra ay ys s 2 2 5 5 f fo or r t th he e P Pa ap pe er r L Le en ng gt th h You can adjust the length of the trays to accommodate A4 Letter 8 5 x 11 in and Legal 8 5 x 14 in paper sizes When you use the Legal length paper setting the paper tray protrudes from the front...

Page 155: ...er paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray then pull the ends outward until they latch 5 To protect the paper when the tray is extended place the tray cover over the extended section of the paper tray 6 Load paper into the tray before inserting it back into the printer Xerox VersaLink B605 B615 Multifunction Printer User Gu...

Page 156: ... pull out the tray until it stops Lift the front of the tray slightly and then pull out the tray completely 2 Adjust the paper length and width guides as illustrated 3 For Legal size paper to extend the front of the tray press the green release latch then pull the tray out 156 Xerox VersaLink B605 B615 Multifunction Printer User Guide Paper and Media ...

Page 157: ...e left Load label sheets in the tray face up For 1 sided printing load letterhead paper face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead and pre printed paper face down with the top edge feeding into the printer Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 6 Adjust the length and width guides ...

Page 158: ...pe To select a sheet size touch the current size setting then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the settings touch OK 10 To change a paper tray to Dedicated mode a At the printer control panel press the Home button b Touch Device Paper Trays c Touch the appropriate tray d To dedicate the tray ...

Page 159: ...ed de er r H HC CF F The High Capacity Feeder HCF tray accommodates 8 5 x 11 in A4 paper only and is loaded in the short edge feed SEF direction 1 Pull out the tray slowly until it stops 2 Flex the sheets back and forth and fan the sheets before loading them into the tray Xerox VersaLink B605 B615 Multifunction Printer User Guide 159 Paper and Media ...

Page 160: ...pe size and color are correct touch OK b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current paper size then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the setti...

Page 161: ...mpts you to confirm or modify paper tray settings when paper is loaded in the Bypass Tray 6 To save the setting touch OK 7 To return to the Home screen press the Home button C Co on nf fiig gu ur riin ng g t th he e T Tr ra ay y M Mo od de e f fo or r T Tr ra ay ys s 1 1 5 5 1 At the printer control panel press the Home button 2 Touch Device Paper Trays 3 Touch the desired tray 4 Touch Tray Mode 5...

Page 162: ...the envelopes If you do not get the desired results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them int...

Page 163: ...llo op pe es s iin n t th he e B By yp pa as ss s T Tr ra ay y 1 Open the Bypass Tray 2 For larger paper sizes pull out then open the Bypass Tray extension Xerox VersaLink B605 B615 Multifunction Printer User Guide 163 Paper and Media ...

Page 164: ... curl at the leading edge of envelopes is not acceptable and can cause a jam or misfeed Load envelopes up to 16 5 mm 65 in in height This is approximately 10 20 envelopes depending on brand size and texture If you do not load envelopes in the Bypass Tray right after you have removed the envelopes from the packaging the envelopes can bulge To avoid jams flatten the envelopes before loading them int...

Page 165: ...wrinkle try another option Load envelopes with the short edge going into the printer flaps down and flaps to the right Load envelopes with the print side up flaps open and down and the bottom of the envelope going into the printer Load envelopes with the print side up flaps closed and down and flaps going into the printer Xerox VersaLink B605 B615 Multifunction Printer User Guide 165 Paper and Med...

Page 166: ...ng into the printer Note For envelopes to print correctly load envelopes with the flaps open In the print driver select Portrait Landscape or Rotated Landscape as needed To flip the images select Rotate Image 180 Degrees 5 Adjust the width guides until they touch the edges of the envelopes 6 The printer prompts you to verify the paper type size and color a If the paper type size and color are corr...

Page 167: ...e ello op pe es s iin n T Tr ra ay y 1 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly then pull it out 2 Remove any paper in the tray 3 Adjust the paper length and width guides as illustrated 4 Load envelopes in the trays with the flaps closed flap side down and the short edge leading into the printer Note Do not load more than 50 envel...

Page 168: ...e touch the current size setting then from the list select Custom Touch the Length field and select a number value Touch the Width field and select a number value Select OK To select a different color touch the current paper color then from the list select the color c To save the settings touch OK 8 From the Print dialog at your workstation select the paper setting values and click OK To feed and ...

Page 169: ...ginal packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing labels in extreme conditions can cause print quality problems or cause labels to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the pa...

Page 170: ...n remove all paper from the tray 2 For larger paper sizes pull out then open the Bypass Tray extension 3 Move the width guides to the edges of the tray 4 Load sheet labels in the Bypass Tray face up with the top edge of the page feeding into the printer first 170 Xerox VersaLink B605 B615 Multifunction Printer User Guide Paper and Media ...

Page 171: ...list select Labels To select a size touch the current size setting then from the list select a size To select the color touch the current paper color then from the list select a color c To save the settings touchOK L Lo oa ad diin ng g L La ab be ells s iin n T Tr ra ay y 1 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly then pull it out...

Page 172: ... color a If the paper size type and color are correct touch OK b If the paper size type or color are incorrect change the settings To select a sheet size touch the current size setting then from the list select the size To select the paper type touch the current paper type then from the list select Labels To select a different color touch the current color then from the list select the color c To ...

Page 173: ... Multifunction Printer User Guide 173 7 Maintenance This chapter contains General Precautions 174 Cleaning the Printer 175 Adjustments and Maintenance Procedures 184 Supplies 189 Managing the Printer 192 Moving the Printer 193 ...

Page 174: ...n the documentation supplied with your printer Caution When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lighted p...

Page 175: ...quid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent C Clle ea an niin ng g t th he e S Sc ca an nn ne er r Clean the scanner about once a month when anything is spilled on it or when debris or dust collect on any of the surfaces Keep the feed rollers clean to ensure the best possible copies and scans 1 Remove any pape...

Page 176: ... to remove marks and streaks 5 Clean the CVT glass Note For best results use Xerox Glass Cleaner to remove marks and streaks 6 Wipe the white underside of the document cover until it is clean and dry 176 Xerox VersaLink B605 B615 Multifunction Printer User Guide Maintenance ...

Page 177: ...lass the white plastic strip and the rollers If dirt is difficult to remove moisten a soft cloth with a small amount of neutral detergent then wipe the printer parts dry with a soft cloth Note To prevent damage to the film around the glass do not press heavily on the mirrored glass Xerox VersaLink B605 B615 Multifunction Printer User Guide 177 Maintenance ...

Page 178: ...9 Close the Second Side Scanning Access Cover 10 Close the Document Cover 178 Xerox VersaLink B605 B615 Multifunction Printer User Guide Maintenance ...

Page 179: ...ever touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If you spill any toner in the printer remove the toner using a moist cloth Never use a vacuum clea...

Page 180: ...he e L LE ED D L Le en ns s 1 Open the Front Door of the printer 2 Caution Until the Front Door is opened fully the Toner Cartridge is locked in place To prevent damaging the printer ensure that the Front Door is opened fully before attempting to remove the Toner Cartridge To remove the Toner Cartridge grip both its handles then pull the Toner Cartridge straight out of the printer Place the remove...

Page 181: ...ght out of the printer Place the removed Drum Cartridge on a clean level surface 4 Remove the cleaning tool from inside the Front Door 5 Remove the cleaning pad from the cleaning tool by pushing in on the two tabs Properly recycle the used cleaning pad Note If the cleaning pad is dirty replace it A replacement cleaning pad is included with the Drum Cartridge Replacement Kit Xerox VersaLink B605 B6...

Page 182: ...k Slide the cleaning tool until it stops at one end of the LED Lens Block Then slide the cleaning tool in the other direction until it stops at the opposite end Repeat this motion two more times 8 Replace the cleaning tool into its storage location inside the Front Door 182 Xerox VersaLink B605 B615 Multifunction Printer User Guide Maintenance ...

Page 183: ...the Drum Cartridge into the printer until it stops 10 Slide the Toner Cartridge into the printer until it stops 11 Close the Front Door Xerox VersaLink B605 B615 Multifunction Printer User Guide 183 Maintenance ...

Page 184: ... xerox com office VLB605_VLB615docs 3 Touch Device Support Image Position 4 Select the source paper tray for the registration print a Touch Paper Supply b Touch the desired tray 5 If your printer has automatic 2 sided printing select the sides that you want to optimize To select a sample registration page for adjusting side 1 touch Adjusted Side then touch Side 1 To select a sample registration pa...

Page 185: ...nistrator For details refer to the System Administrator Guide at www xerox com office VLB605_VLB615docs 3 Touch Device Support Image Position 4 To adjust registration select the source paper tray a Touch Paper Supply b Touch the desired tray 5 Using the chart printed in Verifying Paper Registration select the side for registration a For adjusting Side 1 touch Adjusted Side then touch Side 1 b For ...

Page 186: ...ate for different paper types and thicknesses To adjust the density 1 At the printer control panel press theHome button 2 Touch Device Support Adjust Density Density Level 3 To adjust the density level move the slider 4 To save your setting touchOK 5 To return to the Home screen press theHome button S Sc ca an n C Co ollo or r C Co on ns siis st te en nc cy y Use the Scan Color Consistency procedu...

Page 187: ...esh the toner 1 At the printer control panel press the Home button 2 Touch Device Support Toner Refresh 3 To perform a Toner Refresh process touch Start 4 At the successfully completed prompt touch Close 5 To exit the menu touch X 6 To return to the Home screen press the Home button T Tr ra an ns sf fe er r V Vo ollt ta ag ge e A Ad dj ju us st tm me en nt t Use Transfer Voltage Adjustment to spec...

Page 188: ... where the printer is installed If the altitude setting is incorrect it can cause print quality problems To adjust the altitude 1 At the printer control panel press the Home button 2 Touch Device Support Altitude Adjustment 3 Touch the altitude of the location of the printer then touch OK 4 To return to the Home screen press the Home button P Pe er rf fo or rm miin ng g a a D De ev ve ello op pe e...

Page 189: ...n nc ce e I It te em ms s Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable parts Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following Drum Cartridge Kit Transfer Roller F...

Page 190: ...t Information Pages 3 Touch Supplies Usage Report 4 To return to the Home screen press the Home button T To on ne er r C Ca ar rt tr riid dg ge es s G Ge en ne er ra all P Pr re ec ca au ut tiio on ns s WARNING When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust Keep toner cartridges out ...

Page 191: ...cartridge Out of Toner The toner cartridge is empty Replace the toner cartridge with a new one R Re ec cy yc clliin ng g S Su up pp plliie es s For more information on the Xerox supplies recycling program go to www xerox com gwa Xerox VersaLink B605 B615 Multifunction Printer User Guide 191 Maintenance ...

Page 192: ...n refer to the System Administrator Guide at www xerox com office VLB605_VLB615docs To view the billing information for your printer 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option 4 After viewing the usage readings to return to the Home screen press the Home button P Pr riin nt tiin ng g t th he e ...

Page 193: ...r If the optional 550 Sheet Feeder is not fixed to the printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Power off the printer then disconnect the power cord and other cables from the back of the printer Note To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug ...

Page 194: ...Close the Bypass Tray 4 Remove any paper or other media from the Output Tray 5 If the Output Tray Extension is extended close it 194 Xerox VersaLink B605 B615 Multifunction Printer User Guide Maintenance ...

Page 195: ...6 Remove any paper from Tray 1 then close the tray 7 Keep the paper wrapped and stored away from humidity and dirt Xerox VersaLink B605 B615 Multifunction Printer User Guide 195 Maintenance ...

Page 196: ...ing material and boxes or a Xerox Repackaging Kit Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts that you remo...

Page 197: ...B605 B615 Multifunction Printer User Guide 197 8 Troubleshooting This chapter contains General Troubleshooting 198 Paper Jams 203 Print Quality Problems 218 Copy and Scan Problems 224 Fax Problems 225 Getting Help 228 ...

Page 198: ...he printer Plug another electrical appliance into the outlet then check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications P Pr riin nt te er r R Re es se et ts s o or r P Po ow we er rs s O Of ff f F Fr re e...

Page 199: ...rrect paper in the appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the pr...

Page 200: ...r is installed and properly configured For more information refer to Connecting to a Wireless Network P Pr riin nt tiin ng g T Ta ak ke es s T To oo o L Lo on ng g Probable Causes Solutions The printer is set to a slower printing mode For example the printer could be set to print on heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set pr...

Page 201: ...t you have the latest print driver installed For details go to www xerox com office VLB605_VLB615support Note To have the print driver select the tray set the tray used as the paper source to Auto Selection Enabled A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g P Pr ro ob blle em ms s Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using a support...

Page 202: ...hich it is located If the paper lift plate at the back of the tray is not locked down replace the tray C Co on nd de en ns sa at tiio on n H Ha as s F Fo or rm me ed d I In ns siid de e t th he e P Pr riin nt te er r Moisture can condense in the printer when room humidity exceeds 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a c...

Page 203: ...on Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Tray 2 2 Optional Mailbox or Finisher 3 Fuser 4 Bypass Tray 5 Tray 1 M Miin niim miiz ziin ng g P Pa ap pe er r J Ja am ms s The printer is designed to function with minimal paper jams using Xerox supported p...

Page 204: ...paper guides in all trays A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading paper in the trays at the control panel select the correct paper type and size Before printing select the correct paper type and size in the print driver Store paper in a dry location The following can cause paper jams Polyester coated paper that is d...

Page 205: ... t th he e D Du up plle ex x A Au ut to om ma at tiic c D Do oc cu um me en nt t F Fe ee ed de er r 1 Open the Top Cover and remove any paper 2 If paper is jammed in the Single Pass Duplex Automatic Document Feeder open the Document Cover Xerox VersaLink B605 B615 Multifunction Printer User Guide 205 Troubleshooting ...

Page 206: ... then reload the document in the Duplex Automatic Document Feeder To prevent paper jams Do not load original documents above the MAX fill line Adjust the paper guides so that they fit against the original documents Use only supported paper For more information refer to Document Feeder Guidelines 206 Xerox VersaLink B605 B615 Multifunction Printer User Guide Troubleshooting ...

Page 207: ...e the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink B605 B615 Multifunction Printer User Guide 207 Troubleshooting ...

Page 208: ...e tray protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 Insert the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings 208 Xerox VersaLink B605 B615 Multifunction Printer User Guide Troubleshooting ...

Page 209: ...lle ea ar riin ng g P Pa ap pe er r J Ja am ms s f fr ro om m t th he e T Tr ra ay y 1 1 A Ar re ea a To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink B605 B615 Multifunction Printer U...

Page 210: ...xtended for legal size paper the tray protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 Insert the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings 210 Xerox VersaLink B605 B615 Multifunction Printer User Guide Troubleshooting ...

Page 211: ... m t th he e T Tr ra ay ys s 2 2 5 5 A Ar re ea as s To resolve the error displayed on the control panel clear all paper from the paper path 1 For the tray reported on the Touch Screen Display pull out the tray until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any crumpled paper from the tray and any remaining paper jammed at the front of th...

Page 212: ...y protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 212 Xerox VersaLink B...

Page 213: ...displayed on the control panel clear all paper from the paper path 1 Lift the rear door release and pull open the door 2 To open the paper guide on the top of the fuser lift the paper guide tab 3 Remove any jammed paper from the back of the printer Xerox VersaLink B605 B615 Multifunction Printer User Guide 213 Troubleshooting ...

Page 214: ...e the error displayed on the control panel clear all paper from the paper path 1 At the back of the printer locate the Finisher jam access door Open the door then remove any jammed paper 2 Close the jam access door To clear any remaining errors follow the instructions on the control panel 214 Xerox VersaLink B605 B615 Multifunction Printer User Guide Troubleshooting ...

Page 215: ...e et th he er r Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past MAX fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the paper from the tray Load new dry paper parer into the tray Too much static electricity is present Load a new ream of paper Using unsuppor...

Page 216: ...th moistened with water wipe the feed rollers until they are clean For more information refer to Cleaning the Printer L La ab be ell a an nd d E En nv ve ello op pe e M Miis sf fe ee ed ds s Probable Causes Solutions The label sheet is facing the wrong way in the tray Load label sheets according to the instructions from the manufacturer Load labels in the tray face up For more information refer to...

Page 217: ... Du ur riin ng g A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Probable Causes Solutions Using paper of the wrong size thickness or type Use paper of the correct size thickness or type For more information refer to Supported Paper Types and Weights for Automatic 2 Sided Printing Paper is loaded in the wrong tray Ensure that paper is loaded into the correct tray For more info...

Page 218: ...ease functioning at a predetermined point C Co on nt tr ro olllliin ng g P Pr riin nt t Q Qu ua alliit ty y Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode Follow the guidelines in this section to maintain optimum print quality from your printer Temperature and...

Page 219: ...optimum print quality For more information refer to Paper Storage Guidelines S So ollv viin ng g P Pr riin nt t Q Qu ua alliit ty y P Pr ro ob blle em ms s When the print quality is poor select the closest symptom from the following table then refer to the corresponding solution to correct the problem You can also print a Demonstration Printpage to more precisely determine the print quality proble...

Page 220: ...e Plainto Lightweight Cardstock In the print driver Printing Options tab select Paper then change the Other Type setting Verify that the paper is the correct size type and weight Change the paper settings to match the paper in the tray Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electri...

Page 221: ...e humidity in the room is within specifications For more information refer to Relative Humidity Choose a different paper type at the control panel in the application and in the print driver Replace the paper Ghosting appears in the printed output Verify that the paper is the correct size type and weight Change the paper settings to match the paper in the tray Change the Paper Type settings in the ...

Page 222: ...sed when printed Check if the crease is within 30 mm 1 2 in of the four edges of the envelope If the crease is within the supported measurement it is printing as expected Your printer is not faulty If the crease is more than the supported measurement do the following steps 1 Ensure that envelopes are loaded properly in the Bypass Tray For more information refer to Loading Envelopes in the Bypass T...

Page 223: ...efects pages At the control panel touch Device Support Support Pages Repeating Defects 2 To determine the cause of the problem measure the distance between the print defects 28 mm 1 1 in Drum Cartridge 31 mm 1 2 in Drum Cartridge 42 mm 1 7 in Drum Cartridge 52 mm 2 0 in Drum Cartridge 94 mm 3 7 in Drum Cartridge 46 mm 1 8 in Transfer Roller 82 mm 3 2 in Fuser 94 mm 3 7 in Fuser 3 If the repeating ...

Page 224: ...es over the debris on the glass surfaces resulting in lines and streaks Clean all glass surfaces with a lint free cloth For more information refer to Cleaning the Scanner Spots present in copies made from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth Image is too light or too dark Adjust...

Page 225: ...ument correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have ...

Page 226: ...w Delete stored documents and jobs then wait for the existing job to complete This increases available memory The received fax size is reduced The paper supply in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to recei...

Page 227: ...If the problem persists for online support information go to www xerox com office VLB605_ VLB615support Xerox VersaLink B605 B615 Multifunction Printer User Guide 227 Troubleshooting ...

Page 228: ... d T Tr ro ou ub blle es sh ho oo ot tiin ng g T To oo olls s Your printer has a set of reports that you can print These reports include the Demonstration Print page and the Error History report that can assist you in troubleshooting certain problems The Demonstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The Er...

Page 229: ...include Ghosting Print Repeating Defects System Status Error History Report and more For more information refer to Printing Support Pages P Pr riin nt tiin ng g S Su up pp po or rt t P Pa ag ge es s 1 At the printer control panel press the Home button 2 Touch Device Support Support Pages 3 To print a support page touch the needed page 4 To return to the Home screen press the Home button M Mo or re...

Page 230: ......

Page 231: ...ultifunction Printer User Guide 231 A Specifications This appendix contains Configurations and Options 232 Physical Specifications 235 Environmental Specifications 239 Electrical Specifications 240 Performance Specifications 241 ...

Page 232: ...your device appears The document contains configuration information for your device 6 You can download and save the PDF to your local computer drive tablet or other device S St ta an nd da ar rd d F Fe ea at tu ur re es s Print Speed B605 Letter 8 5 x 11 in A4 210 x 297 mm 58 ppm 55 5 ppm maximum B615 Letter 8 5 x 11 in A4 210 x 297 mm 65 ppm 63 ppm maximum 2 Sided Print Speed B605 Letter 8 5 x 11...

Page 233: ... Feeder Type Single Pass Duplex Automatic Document Feeder Document Feeder Capacity 100 sheets Optical Scan Resolution 600 x 600 dpi Maximum Scan Size Document Glass 215 9 x 355 6 mm 8 5 x 14 in Duplex Automatic Document Feeder 215 9 x 355 6 mm 8 5 x 14 in File Formats JPEG TIFF PDF PDF A XPS Supported Scanning Scan to Desktop WSD Scan to SMB Scan to FTP Scan to Email Scan to USB Flash drive Contro...

Page 234: ...eb Server O Op pt tiio on ns s a an nd d U Up pg gr ra ad de es s Wireless Network Adapter IEEE 802 11 b g n compliant and supports 2 4 GHz and 5 GHz frequencies 550 Sheet Feeder depending on configuration up to 4 feeders 2000 Sheet High Capacity Feeder with Casters Finisher available for all models except B605S B605X and B615X 4 Bin Mailbox available for all models except B605S B605X and B615X Ca...

Page 235: ...t M Mo od de ell Width 47 0 cm 18 5 in Depth 50 3 cm 19 8 in Height 64 4 cm 25 4 in Weight 30 5 kg 67 2 lb B Ba as se e C Co on nf fiig gu ur ra at tiio on n T Ta allll M Mo od de ell Width 47 0 cm 18 5 in Depth 50 3 cm 19 8 in Height 84 4 cm 33 2 in Weight 32 5 kg 71 7 lb Xerox VersaLink B605 B615 Multifunction Printer User Guide 235 Specifications ...

Page 236: ... ce e R Re eq qu uiir re em me en nt ts s C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r S Sh ho or rt t M Mo od de ell 236 Xerox VersaLink B605 B615 Multifunction Printer User Guide Specifications ...

Page 237: ... qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all 5 55 50 0 S Sh he ee et t F Fe ee ed de er r C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all C Ca ab biin ne et t w wiit th h C Ca as st te er rs s Xerox VersaLink B605 B615 Multifunction Printer User Guide 237 Specifications ...

Page 238: ...e eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r w wiit th h C Ca as st te er rs s 238 Xerox VersaLink B605 B615 Multifunction Printer User Guide Specifications ...

Page 239: ...umidity Range 15 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer E Elle ev va at tiio on n For optimum performance use the printer at elevations below 3100 m 10 170 ft Xerox VersaLink B605 B615 Multifunction Printer User Guide 239 Specif...

Page 240: ...upply Voltage Frequency Current Required 110 127 VAC 10 99 0 139 7 VAC 50 60 Hz 3 Hz 12 A 220 240 VAC 10 198 264 VAC 50 60 Hz 3 Hz 8 A P Po ow we er r C Co on ns su um mp pt tiio on n Power Saver Mode Sleep 1 1 W Ready 79 W Continuous printing 950 W 240 Xerox VersaLink B605 B615 Multifunction Printer User Guide Specifications ...

Page 241: ...nt mode The fastest print modes are Standard and Enhanced Paper size Letter 8 5 x 11 in size prints slightly faster than A4 210 x 297 mm size Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105 g m or less Maximum Print Speeds 1 sided printing is 65 ppm on Letter size paper and 63 ppm on A4 size paper 2 sided printing is 58 5 ppm on Letter size pape...

Page 242: ......

Page 243: ...k B605 B615 Multifunction Printer User Guide 243 B Regulatory Information This appendix contains Basic Regulations 244 Copy Regulations 250 Fax Regulations 253 Safety Certification 257 Material Safety Data Sheets 258 ...

Page 244: ... a device consumes depends on the way the device is used This device is designed and configured to enable you to reduce your electricity usage Power Saver modes are enabled on your device to reduce energy consumption After the last print the device transitions to Ready mode In this mode the device can print again immediately If the device is not used for a specified period the device transitions t...

Page 245: ... use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at ...

Page 246: ...tial area is likely to cause harmful interference Users are required to correct the interference at their own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving anten...

Page 247: ...ation of conformity can found at the following internet address www xerox com environment_europe This printer if used properly in accordance with the instructions is not dangerous for the consumer or for the environment WARNING Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment External radiation fro...

Page 248: ...e information go to www blauer engel de B Blle en nd ds sc ch hu ut tz z Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden L Lä är rm me em miis ss siio on n Maschinenlärminformations Verordnung 3 GPSGV Der hö...

Page 249: ...and Kazakhstan are working to establish a common customs union the Eurasian Economic Community or EurAsEC The Eurasian Economic Community members anticipate sharing a common regulatory scheme and common EurAsEC certification mark the EAC Mark Xerox VersaLink B605 B615 Multifunction Printer User Guide 249 Regulatory Information ...

Page 250: ...is may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officer...

Page 251: ...as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automobile Certificates of Title The preceding list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about thes...

Page 252: ...sters or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed ...

Page 253: ... A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to th...

Page 254: ...anty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the teleph...

Page 255: ...ech Republic Italy Romania Denmark Latvia Slovakia Estonia Liechtenstein Slovenia Finland Lithuania Spain France Luxembourg Sweden Germany Malta United Kingdom If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnecting the device to a network in another country contact your Xerox rep...

Page 256: ...cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the eff...

Page 257: ...Underwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Underwriters Laboratories Inc Europe IEC 60950 1 2005 A1 2009 A2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Xerox VersaLink B605 B615 Multifunction Printer User Guide 257 Regulatory Information ...

Page 258: ...g your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 258 Xerox VersaLink B605 B615 Multifunction Printer User Guide Regulatory Information ...

Page 259: ...Xerox VersaLink B605 B615 Multifunction Printer User Guide 259 C Recycling and Disposal This appendix contains All Countries 260 North America 261 European Union 262 Other Countries 264 ...

Page 260: ...ly consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 260 Xerox VersaLink B60...

Page 261: ...00 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink B605 B615 Multifunction Printer User Guide 261 Recycling and Disposal ...

Page 262: ...ge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information P Pr ro of fe es ss siio on na all B Bu us siin ne es ss s E En nv viir ro on nm me en nt t Application of this symbol on your equipment is confirmation that ...

Page 263: ...r waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation B Bu us siin ne es ss s U Us se er rs s iin n t th he e E Eu ur ro op pe ea an n U Un niio on n If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information D...

Page 264: ...Other Countries Please contact your local waste management authority to request disposal guidance 264 Xerox VersaLink B605 B615 Multifunction Printer User Guide Recycling and Disposal ...

Page 265: ...Xerox VersaLink B605 B615 Multifunction Printer User Guide 265 D Apps Features This appendix contains Note None of the ID Card Copy features can be customized ...

Page 266: ...to set the device to scan one or both sides of an original document You can specify 1 Sided or 2 Sided output Paper Supply Use Paper Supply to specify the size type and color of the paper required or the Paper Tray to use If Auto is selected the printer chooses the paper tray based on the original document size and the selected settings Collated You can collate multiple page copy jobs automaticall...

Page 267: ...tion You can use the Original Orientation option to specify the layout of the original images that you scan The printer uses the information to determine if images require rotation to produce the desired output Image Shift Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper Auto Background Suppression ...

Page 268: ...t paper The printer selects the special paper from a different tray The cover can be blank or printed Note This function is only available on printers with an optional Productivity Kit installed Annotations You can add Annotations such as page numbers and the date to your copies Note This function is only available on printers with an optional Productivity Kit installed Booklet Creation The Bookle...

Page 269: ... volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies Quantity Use this option to enter the number of required ID card copies Preview Use this option to view a sample image Resolution Resolution determines how fine or grainy graphic images appear Image resolution is measured in dots per inch dpi Contrast You can use the Contrast feature to ad...

Page 270: ...rather than to the device Note The system administrator can preset this option Message Use Message to enter information to accompany the email File Format Use the File Format option to specify the format of the saved image or to define a searchable image You can add a password to protect the image or choose to combine multiple images into a single file Note The Scan To app allows customization of ...

Page 271: ...irements Cover Sheet You can use the Cover Sheet option to add an introduction page to the beginning of your fax You can add a short comment to the cover sheet and To and From details Transmission Header Text It is unlawful to send a message from a fax machine without the proper Transmission Header Text Ensure that the name and telephone number of the sender and the date and time of the transmissi...

Page 272: ... Copy Manual Send You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone Polling Polling allows you to retrieve faxes stored on other fax machines Apps Features ...

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