Xerox VersaaLink B600, User Manual, Page: 126 / 170

Solutions Probable Causes
The printer may be improperly installed on the network.
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then spool-
ing them to the printer. Spooling can slow print
speeds.
• To test the speed of the printer, print some Informa-
tion Pages such as the Demonstration Print. If the
page prints at the rated speed of the printer, there
could be a network or printer installation issue. For
additional help, contact the system administrator.
Wait. No action needed. The job is complex.
Change the print-quality mode in the print driver to
Standard. The print-quality mode in the print driver is set to En-
hanced.
Document Prints from Wrong Tray
Solutions Probable Causes
Application and print driver have conflicting tray selec-
tions. 1. Check the tray selected in the print driver.
2. Access the page setup or printer settings of the
application from which you are printing.
3. Set the paper source to match the tray selected in
the print driver or set the paper source to Automat-
ically Select.
4. Check that you have the latest print driver installed.
For details, go to
www.xerox.com/of-
fice/VLB600_VLB610support .
Note
To have the print driver select the tray, set the tray used
as the paper source to Auto Selection Enabled.
Automatic 2-Sided Printing Problems
Solutions Probable Causes
Ensure that you are using a supported paper size and
weight for 2-sided printing. Envelopes, cardstock, and
labels cannot be used for 2–sided printing. For more in-
formation, refer to
Supported Paper Types and Weights
for Automatic 2-Sided Printing and Supported Standard
Paper Sizes for Automatic 2-Sided Printing .
Unsupported or incorrect paper.
In the print driver Printing Options tab, select 2–Sided
Print. Incorrect setting.
Xerox ® VersaaLink ® B600/B610 Printer 8-4
User Guide
Troubleshooting