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Xerox Phaser 4622

User Guide

5

Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71

Active Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Personal & Secure Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Saved Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Completed Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72

Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75

7

Setups

Accessing Tools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
PostScript Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
PCL Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
General Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82

File Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Special Feature Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Clone Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Accounting Enablement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88

8

General Care and Troubleshooting

General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90

Customer Replaceable Units  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Routine Maintenance Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
Cleaning the Machine  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Moving the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97

Fault Clearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Paper Feeding Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Printing Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Xerox Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Locating the Serial Number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Maintenance Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

9

Specifications

Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Output Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Summary of Contents for Phaser 4622

Page 1: ...Version 1 0 February 2014 Xerox Phaser 4622 User Guide...

Page 2: ...and or other countries Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Mac and Mac OS are trademarks of Ap...

Page 3: ...ing Paper 16 Paper Tray 1 Bypass Tray 16 Paper Tray 2 and Paper Trays 3 4 5 and 6 optional 16 High Capacity Feeder optional 17 Menu Options 19 Jobs 19 Information 20 Tray Management 21 Tray Paper Sett...

Page 4: ...50 4 USB Flash Memory Inserting the USB Memory Device 52 Printing from USB Memory Device 53 5 Paper and Other Media Loading Paper 56 Preparing Paper for Loading 56 Paper Tray 1 Bypass Tray 56 Paper T...

Page 5: ...ounting Enablement 88 8 General Care and Troubleshooting General Care 90 Customer Replaceable Units 90 Routine Maintenance Items 94 Cleaning the Machine 95 Moving the Machine 96 Troubleshooting 97 Fau...

Page 6: ...enance Information 135 Consumables Information 135 Product Safety Certification 135 Basic Regulations 136 United States FCC Regulations 136 Canada Regulations 136 European Union 137 Turkey RoHS Regula...

Page 7: ...o familiarize yourself with the various features and options Welcome on page 8 Machine Overview on page 9 Printer Driver Installation on page 13 Loading Paper on page 16 Menu Options on page 19 Genera...

Page 8: ...website at www xerox com use the CentreWare Help system or click on the Help button in the printer driver The Xerox Phaser 4622 is a laser printer The Xerox Phaser 4622 prints at 65 pages per minute...

Page 9: ...Port Control Panel Type B USB Port USB Memory Port Configuration Card Slot Paper Tray 1 Bypass Ethernet Port Paper Tray 2 Power Switch Paper Tray 3 Optional Rear Door Paper Tray 4 Optional Duplex Unit...

Page 10: ...dard Paper Tray 1 Bypass Standard Paper Tray 2 Standard Paper Tray 3 Optional Paper Trays 4 5 and 6 Optional High Capacity Feeder Optional Stand Optional Finisher Optional 4 Bin Mailbox Optional Duple...

Page 11: ...ing condition printer continues to print Arrows Use the up down and left right arrows to scroll through the options available in the selected menu and increase or decrease values When entering numbers...

Page 12: ...switch to the OFF O position Network Connection If the machine is to be network connected follow these steps to connect the network cable 1 Connect a 10 100 1000 BaseT Ethernet cable to the Ethernet P...

Page 13: ...nd User License Agreement and click Accept 8 Save the driver and note the location where it is saved Using the Add Printer Wizard Windows XP 1 Double click the exe file to open the Xerox Print Driver...

Page 14: ...ive the Additional Port Information Required box click Next 9 Select Have Disk from the Manufacturer Printers window 10 Click Browse and select the inf file for your printer 11 Click Open OK 12 Select...

Page 15: ...Printers The Printers or Printers and Faxes or Devices and Printers window appears 2 Right click on the icon for the printer you want to delete and select Delete or Remove Device A confirmation messa...

Page 16: ...d against the right edge of the tray 4 Adjust the paper guide to the width of the stack of print material Ensure you have not loaded too much print media The stack should be under the Maximum Fill lin...

Page 17: ...ettings or Stop to change the settings For instructions refer to Tray Paper Settings on page 61 6 When printing from your PC ensure you select the Paper button to specify the correct paper size color...

Page 18: ...confirm the settings or Stop to change the settings For instructions refer to Tray Paper Settings on page 61 6 When printing from your PC ensure you select the Paper button to specify the correct pap...

Page 19: ...o print that page The lock icon appears before the titles of options that require the administrator password Jobs Use to check the progress of active jobs or display detailed information about complet...

Page 20: ...ur machine setup including the serial number IP Address and the machine name Information Pages Prints information about the machine setup and usage including the Configuration Report Supplies Usage an...

Page 21: ...the machine to switch between trays if both trays have the same size of paper and a tray becomes empty If Auto Tray Switching and Tray Sequencing are enabled the Sequence settings allow the user or ad...

Page 22: ...Change Setup and adjust the settings if loading a different paper size type or color Tray 2 Paper Tray 3 6 Paper Option Description Error Messages Prints a list of active error messages Last 40 Error...

Page 23: ...u button then selecting Information and then About this Printer For further information about locating the serial number please refer to Locating the Serial Number on page 118 Customer Replaceable Uni...

Page 24: ...ers to enter a User ID password or account number before using the machine 1 If requested enter your User ID and password or account number and press OK If Xerox Secure Access has been enabled swipe y...

Page 25: ...erial number can be displayed by pressing the Menu button then selecting Information and then About this Printer For further information about locating the serial number please refer to Locating the S...

Page 26: ...Getting Started Xerox Phaser 4622 User Guide 26...

Page 27: ...ments You can access the printer from your PC by installing the appropriate printer driver The following pages contain an overview of the printer driver options for the Phaser 4622 machines Printer Dr...

Page 28: ...ript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Mac OS X version 10 3 and higher Driver This driver en...

Page 29: ...ip of the mouse pointer is rested on top of a control Microsoft Windows will display a brief Help Tip about that control If the right mouse button selects a control the Help system provides more detai...

Page 30: ...efore using the machine To get an account or for more information contact the System Administrator 1 Click Print in your application 2 From the Printer Name drop down menu click on your machine 3 Clic...

Page 31: ...job for printing When you select this job type the Secure Print screen is displayed for you to enter a unique passcode When the job arrives at the printer it is held in the job list until you release...

Page 32: ...nd manage your jobs using CentreWare Internet Services and the machine control panel For further information refer to Saved Jobs on page 48 Paper This option displays information about the paper to us...

Page 33: ...ency using the Other Type menu option Select Blank Separators or Printed Separators using the Separator Options drop down menu Select the Separator Color 2 Sided Printing optional You can have your jo...

Page 34: ...al Pages The Special Pages tab enables you to add modify or delete cover pages inserts or exception pages The table provides a summary of the special pages for your print job Up to 250 inserts and exc...

Page 35: ...page to print the back cover if selected 5 Select OK to save your selections and exit The cover details display in the table Add Inserts Use this option to add blank or pre printed inserts to your pri...

Page 36: ...programing is required for some of the exceptions the entry can be edited from the table 2 Select the Paper requirements for the exceptions and select OK If Use Job Setting is displayed the same paper...

Page 37: ...oklet paper size and margin options Booklet Paper Size Use Automatically Select to enable the printer to select the paper size for the job To select a paper size for the job deselect the checkbox and...

Page 38: ...r to print the watermark in the background in the foreground or blend with the job Also select whether to print the watermark on all pages or on the first page only Additional watermarks can be create...

Page 39: ...r select the Center option to center the watermark Preview Options selects the paper size and orientation to use for the preview image of the watermark Use the Edit option to change an existing waterm...

Page 40: ...ded by your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the na...

Page 41: ...on the control panel of the printer On Select this option to allow the printer to use less toner on each page Off If you do not need to save toner when printing a document select this option Two Sided...

Page 42: ...he print resolution paper source and destination 5 Click Apply to apply the changes and close the Properties window 6 Click OK in the LPR GUI window to start printing The Printing window appears allow...

Page 43: ...in use you must re configure the machine port in this tab Driver This option allows you to view or select another machine driver By clicking Options you can set the default machine options Jobs This o...

Page 44: ...Print Xerox Phaser 4622 User Guide 44...

Page 45: ...enables you to manage active jobs view information about completed jobs access personal secure jobs and print jobs which have been saved on the machine Active Jobs on page 46 Personal Secure Jobs on p...

Page 46: ...press Stop to exit the Menu Option Description Delete Removes the selected job from the list Any job can be deleted using the feature regardless of the job originator To delete the job press the up do...

Page 47: ...e Personal Secure Jobs option at the machine 1 Press the Menu button on the control panel 2 Press the up down arrows to highlight the Jobs option and press OK 3 Press the up down arrows to highlight t...

Page 48: ...to highlight the Saved Jobs option and press OK A list of available folders is displayed 4 Select the folder required and press OK 5 If a User Folder is selected enter the passcode using the keypad a...

Page 49: ...the Saved Job options as required Job Name is used to enter a name for the job or select Use Document Name to use the file name of the document being submitted Select Print and Save to store and prin...

Page 50: ...2 Press the up down arrows to highlight the Jobs option and press OK 3 Press the up down arrows to highlight the Completed Jobs option and press OK A list of all the completed jobs is displayed 4 Sel...

Page 51: ...available with a variety of memory capacities to give you more room for storing documents For information about setting up and enabling the USB Port refer to the System Administrator Guide Inserting t...

Page 52: ...ized USB memory device with an A plug type connector Use only an USB memory device with metal shielded connector 2 Insert the USB memory device into the USB memory port on your machine Do not remove t...

Page 53: ...pt file TXT A text file To print a document from a USB memory device 1 Press the up down arrows until Print from USB is highlighted and press OK The Print from USB menu displays 2 Press the up down ar...

Page 54: ...USB Flash Memory Xerox Phaser 4622 User Guide 54...

Page 55: ...ou will learn about the different types of stock and stock sizes that can be used on your machine available paper trays and the types of stock and sizes supported by each tray Loading Paper on page 56...

Page 56: ...ansparencies labels envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray Acceptable print media is plain paper from 3 x 5 to...

Page 57: ...5 8 to 8 5 x 14 Legal 98 6 x 148 5 mm to 216 x 356 mm and weighing between 16 lb and 43 lb 60 g m and 163 g m Acceptable print media for Paper Trays 3 4 5 and 6 is plain paper from 3 8 x 7 to 8 5 x 1...

Page 58: ...a is plain paper from A4 Letter to Legal size 210 x 298 mm 215 x 279 mm to 216 x 356 mm and weighing between 16 lb and 43 lb 60 g m and 163 g m 1 Opening the tray door automatically lowers an elevator...

Page 59: ...o the printer automatically selects the paper source based on the requested size Auto Tray 1 Bypass Tray 2 Tray 3 Tray 4 Tray 5 Tray 6 Load Paper Timeout When a tray is opened and closed the Tray Info...

Page 60: ...On Off Tray 1 Bypass Use this option to set the Tray Mode and Tray Prompt options Tray Mode sets the tray to Static The paper size and type is specified by the user when loading the tray Permanent The...

Page 61: ...s the up down arrows to highlight the option required and press OK 4 Press the up down arrows to highlight the setting required and press OK to save the selection 5 Continue customizing the Tray Paper...

Page 62: ...s Only use the special media recommended for use in laser printers To prevent special media such as transparencies and label sheets from sticking together remove them from the exit tray as they are pr...

Page 63: ...60 to 120 g m2 16 to 32 lb O O O O Pre printed 75 to 90 g m2 20 to 24 lb O O O O Letterhead 60 to 105 g m2 16 to 28 lb O O O O Heavyweight 106 to 216 g m2 28 to 58 lb O X X X Lightweight 60 to 70 g m...

Page 64: ...Paper and Other Media Xerox Phaser 4622 User Guide 64...

Page 65: ...ate with your machine through a web browser Entering the IP Address of the machine as the URL Universal Resource Locator in the browser provides direct access to the machine over the internet or intra...

Page 66: ...required To access CentreWare Internet Services 1 Open the web browser from your workstation 2 In the URL field enter http followed by the IP Address of the machine For example if the IP Address is 1...

Page 67: ...anguage required Use the Index option to navigate to specific topics or the Help option to access www xerox com for further assistance The Network Factory Default button is used by the System Administ...

Page 68: ...send data to Xerox to be used for billing supplies tracking and replenishment and for troubleshooting problems SMart eSolutions provides the following features Meter Assistant automatically submits m...

Page 69: ...or has occurred an alert is generated when there is a communication error For information about configuring the Meter Assistant settings refer to the System Administrator Guide Supplies Assistant The...

Page 70: ...e on resolving machine problems Use the Download File to Your Computer button to save or view a CSV file containing detailed information about machine usage and any problems which have occurred on you...

Page 71: ...automatically created and displayed in the Personal Secure Jobs tab The name of the folder is your user name acquired from your PC Select the folder required If a secure folder is selected enter the...

Page 72: ...ndow Select the checkbox next to the jobs required and select Print or Delete using the drop down menu If printing a job enter the number of copies required Select Go Completed Jobs This option displa...

Page 73: ...d 2 sided printing Use the Paper options to select the size type and color of paper required Use Auto to enable the machine to select the paper options Delivery options enable you to select a proof de...

Page 74: ...n contains all the settings setups and default values for installing and setting up the machine These may be protected by a user name and password and should only be changed by your System Administrat...

Page 75: ...er software System Administrator provides contact details for your system administrator Xerox Support if a problem occurs you can use the Send Diagnostics Information to Xerox option to immediately se...

Page 76: ...CentreWare Internet Services Xerox Phaser 4622 User Guide 76...

Page 77: ...your requirements Changing these settings is easy and will save you time when using the machine This chapter includes Accessing Tools on page 78 Configuration Page on page 79 Setup on page 80 File Sec...

Page 78: ...ssword using the keypad The default is 1111 After entering a character press the Right arrow button to enable the next character to be entered or wait 2 seconds between presses Continue entering chara...

Page 79: ...r to Accessing Tools on page 78 for instructions 3 Press the up down arrows to highlight Configuration Page and press OK 4 Press the left arrow to highlight Yes at the Print prompt and press OK The Co...

Page 80: ...The following Network Settings options and settings are available 5 Press the up down arrows to highlight the option required and press OK 6 Press the up down arrows to highlight the setting required...

Page 81: ...izing the PostScript Setup options as required then press Stop to return to ready mode PCL Setup 1 Press the Menu button on the control panel 2 Press the up down arrows to highlight Tools and press OK...

Page 82: ...rrows to highlight Print Quality Mode and press OK The following Print Quality Mode options are available 6 Press the up down arrows to highlight the setting required and press OK 7 Press Stop to retu...

Page 83: ...eters or inches Inches Millimetres Default Paper Size This is the most common paper size that will be used in the machine and is the size the machine will feed if a specific size is not selected Lette...

Page 84: ...Settings as required then press Stop to return to ready mode Output Settings Use to set the default output settings Collation 2 Sided Printing optional Paper Destination Output Tray Switch Stapling Op...

Page 85: ...arrows to highlight File Security and press OK The following File Security options are available 4 Press the up down arrows to highlight the setting required and press OK to save the selection 5 Conti...

Page 86: ...arrows to highlight the Tools option and press OK Note If a password is required refer to Accessing Tools on page 78 for instructions 3 Press the up down arrows to highlight Special Feature Options a...

Page 87: ...r 4622 User Guide 87 Clone Printer Cloning enables you to conveniently copy the settings of one machine and transfer them to other machines For instructions on Cloning a Printer refer to the System Ad...

Page 88: ...ht Accounting Enablement and press OK 4 Press the up down arrows to highlight On and press OK The following Accounting Enablement options are available 5 Press the up down arrows to highlight the sett...

Page 89: ...Xerox Phaser 4622 User Guide 89 8 General Care and Troubleshooting This chapter includes General Care on page 90 Troubleshooting on page 97 Further Assistance on page 118...

Page 90: ...aple Cartridge and SMart Kit Drum Cartridge are Customer Replaceable Units CRUs on the machine The machine will display a message when a CRU needs to be replaced Only replace the unit when a message i...

Page 91: ...stallation When the Toner Cartridge is empty a message appears on the display To replace the Toner Cartridge 1 Open the top cover This will reveal the Toner Cartridge 2 Gently lift up the orange handl...

Page 92: ...machine 2 Remove the used waste toner bottle and dispose of it according to the instructions provided 3 Unpack and install the new waste toner bottle 4 Close the access door SMart Kit Drum Cartridge D...

Page 93: ...idge into the slot until the Drum Cartridge clicks into place 6 Pull the cartridge tape straight out without breaking it 7 Push the Drum Cartridge again to make sure it is still positioned correctly i...

Page 94: ...tial strips and any strips that are bent 7 Insert the new staple cartridge into the cartridge holder and push the staple cartridge in firmly until it clicks into position 8 Close the staple cover door...

Page 95: ...es and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children WARNING DO NOT use pressurized air spray cleaning aids on or in this equipment...

Page 96: ...ean the output tray finisher areas or mailbox bins and the outside areas of your machine 3 Remove any residue with a clean cloth or paper towel Moving the Machine When moving the machine do not tilt o...

Page 97: ...layed press OK for further information Follow the instructions in this guide to clear the fault Any printed sheets removed will automatically be reprinted once the paper jam is cleared To exit the Err...

Page 98: ...he Error screen is not visible press the Back button to access the Error screen 1 Pull the tray s specified on the control panel completely out of the printer Note For all trays pull out the specified...

Page 99: ...rtridge and close the top cover 8 Replace all the trays High Capacity Feeder Jams The control panel will specify the tray that has a paper jam When the Error screen is displayed press OK for further i...

Page 100: ...press OK for further information If the Error screen is not visible press the Back button to access the Error screen 1 Open the top cover and remove the Toner Cartridge 2 Remove the Drum Cartridge 3...

Page 101: ...nformation If the Error screen is not visible press the Back button to access the Error screen 1 Open the rear cover WARNING Be careful some components inside the rear cover may be hot 2 Remove the ja...

Page 102: ...2 Pull the duplex unit out of the printer If the paper does not come out with the duplex unit remove the paper from the bottom of the printer 3 Reinstall the duplex unit and close the top cover Outpu...

Page 103: ...Paper Size Jam There is a jam at the exit or at the rear cover The control panel will specify a fault has occurred When the Error screen is displayed press OK for further information If the Error scre...

Page 104: ...aults Description Solution Paper Feeder Door Open The back cover and top covers are not securely latched Close the covers until they lock into place If fault persists call service Paper Empty at Tray...

Page 105: ...correctly If problem persists call for service Toner Supplying Error Toner is not being supplied correctly Check the Toner Cartridge is installed securely Invalid Toner Cartridge The installed Toner C...

Page 106: ...e paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the...

Page 107: ...mputer and the machine is defective If possible attach the cable to another computer that is working properly and print a job You can also try using a different machine cable The port setting is incor...

Page 108: ...ection in the software application settings you use The machine prints but the text is wrong garbled or incomplete The machine cable is loose or defective Disconnect the machine cable and reconnect Tr...

Page 109: ...ced Before printing the machine emits vapor near the output tray Using damp paper can cause vapor during printing Replace the paper The machine does not print special sized paper such as billing paper...

Page 110: ...tosh with Acrobat Reader 6 0 or higher colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader Make sure that the resolution setting in...

Page 111: ...cation If this is the case you should either wait for completion of the current job or press the Release port button Check if your application has special print option such as oraw If oraw is specifie...

Page 112: ...ay enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image The document has printed but the print job has n...

Page 113: ...tape Multiple sheets may have been fed from the paper tray at the same time Remove the paper from the paper tray and fan it Also ensure that the paper is correctly loaded in the tray Printable data ma...

Page 114: ...r Cartridge See Customer Replaceable Units on page 90 The transfer roller may be defective Replace the transfer roller contained in the maintenance kit Horizontal Dark Streaks If horizontally aligned...

Page 115: ...is located in an environment with the correct temperature see Machine Specifications on page 122 The fuser may be defective Replace the fuser contained in the maintenance kit Wrinkled Prints If the p...

Page 116: ...on the page use the following guidelines to determine the customer replaceable unit which needs replacing Repeated every 38 mm 1 5 in replace the Toner Cartridge Repeated every 52 mm 2 0 in replace To...

Page 117: ...se paper curl See Media Specifications on page 62 Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Curl If the printed paper is curled or paper does not feed into t...

Page 118: ...ess the up down arrows to highlight the About this Printer option Press OK 4 Press the up down arrows to highlight the Serial option and write down the serial number The serial number is also located...

Page 119: ...tivities Use the Start an Online Troubleshooting session at www xerox com button to access the Xerox website for immediate advice on resolving machine problems Use the Download File to Your Computer b...

Page 120: ...General Care and Troubleshooting Xerox Phaser 4622 User Guide 120...

Page 121: ...are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state Machine Specifications on page 122 Electrical Specifications on page 126 Print Speci...

Page 122: ...ont Printer Speed Phaser 4622 65 ppm one sided Letter 62 ppm A4 Warm Up Time Cold Start Approximately 40 seconds From Power Saver Approximately 15 seconds Temperature Operating Condition 10 C 30 C Sto...

Page 123: ...om Sizes 3 x 5 to 8 5 x 14 76 2 x 127 mm to 216 x 356 mm Envelope Sizes Monarch 98 x 190 mm Com 10 105 x 241 mm DL 110 x 220 mm C5 162 x 229 mm and C6 114 x 162 mm Feature Specification Capacity 520 s...

Page 124: ...Legal 216 x 356 mm Oficio 216 x 343 mm JIS B5 182 x 257 mm ISO B5 Executive and Statement Custom Sizes 3 8 x 7 to 8 5 x 14 98 6 x 177 8 mm to 216 x 356 mm Feature Specification Capacity 2000 sheets 20...

Page 125: ...Phaser 4622 User Guide 125 Mailboxes Feature Specification Paper Weights 16 lb 53 lb 60 g m to 163 g m Paper Sizes A5 SEF to Legal SEF Mailbox Bins 4 Mailbox Bins Each bin can hold 100 sheets of 20 l...

Page 126: ...e 126 Electrical Specifications Feature Specification Frequency 50 60 Hz Electrical Voltage 110 127 VAC 220 240 VAC Average Power Consumption Power Saver sleep mode 2 8 Watts Stand By mode Less than 1...

Page 127: ...0 5 Linux Speed Phaser 4620 65 ppm one sided Letter 62 ppm A4 Maximum Paper Size 8 5 x 14 Legal 216 mm x 356 mm Effective Printing Width 8 18 208 mm for Letter 7 95 202 mm for A4 Resolution True 600 x...

Page 128: ...Specifications Xerox Phaser 4622 User Guide 128...

Page 129: ...fety on page 130 Safety Labels and Symbols on page 131 Operational Safety Information on page 132 Basic Regulations on page 136 Material Safety Data on page 139 Product Recycling and Disposal on page...

Page 130: ...safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing...

Page 131: ...instructions marked on or supplied with the machine should be followed This WARNING alerts users to areas of the machine where there is the possibility of personal injury This WARNING alerts users to...

Page 132: ...u are not sure that your electrical supply meets the requirements please consult your local power company or a licensed electrician for advice The electrical supply outlet should be installed near the...

Page 133: ...ine the use of other materials may result in poor performance and create a hazardous situation Always exercise care when moving or relocating the machine Please contact your local Xerox dealer to arra...

Page 134: ...circuit breaker fuse or other safety machine has been tripped Liquid is spilled into the machine The machine is exposed to water Any part of the machine is damaged Disconnect Machine The power cable...

Page 135: ...mentation Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Consumables Information Store all consumables in accordan...

Page 136: ...ely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this machine does cause harmful interference to radio or television rece...

Page 137: ...w voltage equipment December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC Approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Radio Tele...

Page 138: ...Safety Xerox Phaser 4622 User Guide 138 China RoHS Regulation...

Page 139: ...l Safety Data For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone n...

Page 140: ...com environment html If you are managing the disposal of your Xerox machine please note that the machine may contain lead mercury Perchlorate and other materials whose disposal may be regulated due t...

Page 141: ...atteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling...

Page 142: ...omote energy efficient copiers printers fax multifunction machines personal computers and monitors Reducing machine energy consumption helps combat smog acid rain and long term changes to the climate...

Page 143: ...vironment Health and Safety in relation to this Xerox machine and supplies please contact the following customer help lines USA 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 353 434 Machine safe...

Page 144: ...Safety Xerox Phaser 4622 User Guide 144...

Page 145: ...ort 75 Trays 68 Changing Printer Settings 40 Cleaning Control Panel 95 Cleaning Tasks 23 Clone Printer 87 Common Problems Linux 111 Macintosh 112 PostScript 109 Windows 110 Completed Jobs 50 72 Config...

Page 146: ...45 71 Active 46 Completed 50 Personal 47 Saved 48 49 Secure 47 Jobs List 46 K Keypad 11 L Layout Watermark 37 Linux Printer Properties 42 Linux Printing 42 Linux Problems 111 Loading Paper 16 56 High...

Page 147: ...Paper Tray 3 Optional 9 16 57 123 Paper Tray 4 Optional 9 16 57 123 Paper Tray 5 Optional 123 Paper Tray 6 Optional 123 Paper Tray Management 59 Paper Output 31 PCL 127 PCL Setup 81 PDL 127 Personal...

Page 148: ...Saving a Job 49 Secure Jobs 47 Security 85 Sending a Print Job 27 30 Serial Number 118 Service Call 25 Services CentreWare Internet Services 65 Print 27 Settings Accounting 88 General 82 Machine 82 Ne...

Page 149: ...e A USB Port 9 Type B USB Port 9 U United States FCC Regulations 136 USB Memory Device Printing 53 USB Memory Port 9 User Guide 25 User ID 24 Using the Machine 7 W Waste Toner Bottle 23 90 Watermark 3...

Page 150: ...Xerox Phaser 4622 User Guide 150...

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