General Troubleshooting
4-17
4
Check the AC line voltage.
Is the AC line voltage correct?
Replace the AC
Power Harness
Assembly
(RRP12.4)
Inform the
customer or the
electrician.
5
Check the Heater Rod ON signal voltages:
Warning:
Allow the Fuser Assembly to
cool down before beginning.
1. Make sure that the Print Cartridge is
removed.
2. Measure the voltage across P/J41-13
<=> P/J41-3 (/HEAT ON (Short)), and
P/J41-12 <=> P/J41-3 (/HEAT ON
(Long)).
Does the voltage measure 0 VDC when
the heater turns on, and 3.3 VDC when
the heater turns off?
Go to step 7.
Go to step 6.
6
Check the LVPS Harness Assembly for
continuity:
1. Disconnect P/J11 from the HVPS/
Engine Logic Board.
2. Measure the following for continuity?
■
P/J41-1 <=> P/J11-16
■
P/J41-9 <=> P/J11-8
■
P/J41-10 <=> P/J11-7
■
P/J41-12 <=> P/J11-5
■
P/J41-13 <=> P/J11-4
Do they all exhibit continuity?
Replace the
HVPS/Engine
Logic Board
(page 8-89), then
go to step 8.
Replace the
LVPS Harness
Assembly.
7
Check the resistance of the Thermistor in
the Temperature Sensor:
1. Disconnect P/J46 from the LVPS.
2. Measure the resistance between
P/J46-6 <=> P/J46-7 and P/J46-1 <=>
P/J46-2.
Is the resistance about 480 k-ohm at
normal temperature (about 20° C)?
Replace the
HVPS/Engine
Logic Board
(page 8-89), then
go to step 8.
Replace the
Fuser Assembly
(page 8-54).
8
Does the problem still occur after
replacement?
Go to step 9.
Problem solved.
9
Replace the LVPS (page 8-78).
Does the problem still occur after
replacement?
Replace the Fuser
Assembly
(page 8-54).
Problem solved.
Troubleshooting Procedure (Continued)
Steps
Actions and Questions
Yes
No
Summary of Contents for Phaser 4500
Page 1: ...laser printer Phaser 4500 Service Manual...
Page 2: ......
Page 13: ...xii Phaser 4500 Laser Printer...
Page 35: ...1 14 Phaser 4500 Service Manual...
Page 55: ...2 20 Phaser 4500 Service Manual 1 Print Cartridge 2 Transfer Roller s4500 10 1 2...
Page 153: ...3 74 Phaser 4500 Service Manual...
Page 223: ...4 70 Phaser 4500 Service Manual...
Page 230: ...Print Quality Troubleshooting 5 7 Fusing Test Print Phaser4500 030129 2 S 8 5x11 SEF s4500 258...
Page 273: ...5 50 Phaser 4500 Service Manual...
Page 276: ...Adjustments and Calibrations 6 3 s4500 256 Test Print Phaser4500 030129 2 S 8 5x11 SEF...
Page 296: ...FRU Disassembly 8 7 Right Cover PL1 1 4 1 Thumbscrew 2 Bottom Hooks s4500 058 1 2...
Page 373: ...8 84 Phaser 4500 Service Manual Main Fan PL12 1 10 1 Main Fan 2 Label 1 s4500 147 2...
Page 423: ...8 134 Phaser 4500 Service Manual Stacker Cover PL23 1 1 1 Stacker Cover s4500 201 1...
Page 522: ...A Appendix Appendix Contents Menu Map Service Diagnostics Menu Map...
Page 527: ...A 6 Phaser 4500 Service Manual...
Page 536: ......
Page 537: ...071 0867 00 A...