Xerox Phaser 4500, Service Manual

Page: 117 / 537

3-38 Phaser 4500 Service Manual
Jam At Top; Open Top Cover To Clear
Error Codes
E3-1 Reg. Jam
E3-2 Reg. Jam
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■
Fuser Assembly
■
HVPS/Engine Logic Board
■
Registration Clutch
■
Transfer Roller Assembly
■
Print Cartridge
■
Gear Assembly Housing
■
Fuser Assembly Harness
■
LVPS
■
150-Sheet Feeder Assembly
■
Print Cartridge Right Guide
Assembly
■
“Fuser Assembly, Power Switch” on page 10-20
■
“150-Sheet Feeder, 550-Sheet Feeder, Main Fan”
on page 10-22
■
“Print Cartridge, Transfer Roller Assembly” on
page 10-21
■
“Print Engine General Wiring Diagram” on
page 10-17
■
“Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1 Check the condition of the paper in the tray.
Is the paper crumpled, damaged, damp,
or out of specification? Replace the
paper.
Go to step 2.
2 Check paper size setup.
Does the paper size in use match the
size setup by End Guide Assembly or
by the Driver on the PC? Go to step 3. Replace the
paper, or change
the paper size
set.
3 Open the rear cover to check the paper
position.
Does the leading edge of the paper
touch the Exit Actuator in the Fuser
Assembly? Go to step 7. Go to step 4.
4 Does the leading edge of the paper go
through the Heat Roller/ Pressure Roller
in Fuser Assembly? Replace the
HVPS/Engine
Logic Board
(page 8-89).
Go to step 5.
5 Does the leading edge of the paper go
through Transfer Roller Assembly? Go to step 15. Go to step 6.
6 Does the leading edge of the paper go
between metal Registration Roller and
rubber Registration Roller? Go to step 14. Go to step 19.