Error Messages and Codes
3-19
POST Error Code Table
LED Blink
Code
Front Panel
Message
Comment
1
RAM ERROR
No RAM present, or faulty RAM. Continuous 1/2 second
interval LED blink.
1+1+1
3: I/O ASIC
Image Processor Board ASIC failure. Go to “Image
Processor Isolation” on page 4-37.
1+1+1+1
4: MEMORY
Checks installed memory: walking ones address, walking
one and complement data. Tests RAM memory above
diagnostics code and data addresses. Go to “RAM DIMM
Fault Isolation” on page 4-39.
5+5
10: EEPROM
1. Switch off printer power.
2. Remove and re-install the NVRAM EEPROM.
3. Switch on printer power.
4. If the error message persists, first replace the NVRAM
EEPROM, then the Image Processor Board (Go to
page 4-38).
5+5+1
11: ETHERNET
PHY
Image Processor E-Net Port Failure.
Replace Image Processor Board (page 8-91).
5+5+1+1
12: CPU
INTERRUPTS
Replace Image Processor Board (page 8-91).
5+5+1+1+1
13: USB
Image Processor USB port failure.
Replace Image Processor Board (page 8-91).
5+5+1+1+1+1
14: REAL TIME
CLOCK
Image Processor Board Timer failure. Replace Image
Processor Board (page 8-91).
5+5+5
15: RAM DIMM
RAM DIMM failure. Go to “RAM DIMM Fault Isolation” on
page 4-39.
5+5+5+1
16: INSTALL
MORE RAM
Not enough valid memory installed to support operation.
Install additional RAM. Go to “RAM DIMM Fault Isolation”
on page 4-39.
5+5+5+1+1
17:TOO MUCH
RAM
Too much RAM can excessively load the processor bus,
causing system failure. Remove some RAM. Go to “RAM
DIMM Fault Isolation” on page 4-39.
5+5+5+5
20: IDE DISK
Hard disk failure.
Replace the Hard Disk (part of Image Processor removal
on page 8-91).
Replace the Image Processor Board (page 8-91).
5+5+5+5+1+1
22: ENGINE
COMMAND
Communication with print engine has failed. Check ribbon
cable to HVPS/Engine Logic Board. Go to “Image
Processor Isolation” on page 4-37.
Summary of Contents for Phaser 4500
Page 1: ...laser printer Phaser 4500 Service Manual...
Page 2: ......
Page 13: ...xii Phaser 4500 Laser Printer...
Page 35: ...1 14 Phaser 4500 Service Manual...
Page 55: ...2 20 Phaser 4500 Service Manual 1 Print Cartridge 2 Transfer Roller s4500 10 1 2...
Page 153: ...3 74 Phaser 4500 Service Manual...
Page 223: ...4 70 Phaser 4500 Service Manual...
Page 230: ...Print Quality Troubleshooting 5 7 Fusing Test Print Phaser4500 030129 2 S 8 5x11 SEF s4500 258...
Page 273: ...5 50 Phaser 4500 Service Manual...
Page 276: ...Adjustments and Calibrations 6 3 s4500 256 Test Print Phaser4500 030129 2 S 8 5x11 SEF...
Page 296: ...FRU Disassembly 8 7 Right Cover PL1 1 4 1 Thumbscrew 2 Bottom Hooks s4500 058 1 2...
Page 373: ...8 84 Phaser 4500 Service Manual Main Fan PL12 1 10 1 Main Fan 2 Label 1 s4500 147 2...
Page 423: ...8 134 Phaser 4500 Service Manual Stacker Cover PL23 1 1 1 Stacker Cover s4500 201 1...
Page 522: ...A Appendix Appendix Contents Menu Map Service Diagnostics Menu Map...
Page 527: ...A 6 Phaser 4500 Service Manual...
Page 536: ......
Page 537: ...071 0867 00 A...