14 Problem Solving
376
P
rob
le
m Solving
14
016-729
O
[Cause] Unable to print because the number of colors or the
resolution of the TIFF file is out of allowed range.
[Remedy] Change the number of colors/resolution for the TIFF file,
and try again.
016-731
O
[Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
016-732
O
[Cause] The form specified by the emulation has not been
registered at the host side.
[Remedy] Resend the form data.
016-733
O O
[Cause] 1. Unable to obtain the IP address (the string after "@" in
the destination e-mail address) when sending e-mail.
2. Unable to resolve the Internet address (the string after
"@") by the DNS server when sending e-mail.
[Remedy] For Cause 1: Check the e-mail address.
For Cause 2: Check the DNS server address.
016-734
O
[Cause] Failed to print the simple address result report.
[Remedy] Set the e-mail reception setting to [STMP reception] on the
sender's machine.
016-735
O
O [Cause] Attempted to print [Job Template List] while updating the
job template.
[Remedy] Retry printing after waiting for a while.
016-736
O
[Cause] Any data cannot be saved in the forwarding destination
directory.
[Remedy] Take one of the following actions:
1. Check the free space of the forwarding destination disk.
2. Check to see whether you have privileges for the
forwarding destination directory.
3. Delete a ".LCK" file from the forwarding destination
directory.
016-737
O
[Cause] Any data cannot be saved in the forwarding destination
directory.
[Remedy] Delete ".LCK" file from the forwarding destination
directory.
016-741
016-742
016-743
016-744
016-745
O [Cause] An error occurred during the update process of the
machine.
[Remedy] Turn the machine off and on. If the problem persists,
contact our Customer Support Center or your dealer.
016-746
O
[Cause] An unsupported feature is included in the received PDF.
[Remedy] Print using a print driver.
016-747
O
[Cause] The memory became insufficient when using both the
[Repeat Image] and [Annotations] features
simultaneously.
[Remedy] Take one of the following actions:
z
Use the bigger annotation image size.
z
Use less [Repeat Image].
z
Increase memory.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.