14 Problem Solving
368
P
rob
le
m Solving
14
016-533
O [Cause] Kerberos server authentication protocol error
[Remedy] The time difference between the machine and the
Kerberos server exceeded the clock skew limit value set
on the Kerberos server. Check if the clocks on the
machine and Kerberos server are correctly set. Also check
the settings of the summer time and the time zone as well
on the machine and Kerberos server.
016-534
O [Cause] Kerberos server authentication protocol error
[Remedy] The realm set on the machine does not exist on the
Kerberos server, or the Kerberos server address set on
the machine is invalid for connection. Check if the realm
name and the server address have been correctly set on
the machine. For connection to Windows 2000 or
Windows 2003 Server, specify the realm name in
uppercase.
016-535
O [Cause] The specified file does not exist on the Remote Download
server.
[Remedy] Check the file.
016-536
O [Cause] An error occurred when accessing the DNS prior to
connecting to the Remote Download server.
[Remedy] Check the connection with the DNS. Also check whether
the Remote Download server name is registered to the
DNS.
016-537
O [Cause] Could not connect to the Remote Download server. The
port of the destination Remote Download server is not
open.
[Remedy] Check the port in the network settings.
016-538
O [Cause] An error occurred when writing the remote download file to
the hard disk drive. The file obtained from the Remote
Download server could not be written to the hard disk
drive.
[Remedy] Check the amount of available space, and delete files that
are no longer required. Alternatively, replace the hard disk
drive.
016-539
O [Cause] Kerberos server authentication protocol error
[Remedy] An error occurred on the software. Contact our Customer
Support Center.
016-546
O [Cause] A general user tried to obtain the information of another
user.
[Remedy] Contact our Customer Support Center.
016-559
O [Cause] A remote download parameter error occurred. An invalid
value is set for essential system data.
[Remedy] Check the settings for essential system data.
016-563
O [Cause] The job cannot be continued because there is insufficient
memory for the image extension kit.
[Remedy] Select standard for the image quality. If the problem
persists, contact our Customer Support Center or your
dealer.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.