Xerox B305, User Manual

Page: 300 / 328

S C A N J O B WA S N O T S U C C E S S F U L
A AC CTTIIO ON N YYEESS N NO O
SStteepp 11
Check the cable connections.
1 Make sure that the Ethernet or
USB cable is securely connected
to the computer and the printer.
2 Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 2.
SStteepp 22
Check the file you want to scan.
1 Make sure that the file name is
not already used in the
destination folder.
2 Make sure that the document or
photo you want to scan is not
open in another application.
3 Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 3.
SStteepp 33
1 Make sure that the A
Appppeenndd
ttiim mee ssttaam mpp or the O Ovveerrw wrriittee
eexxiissttiinngg ffiillee check box is
selected in the destination
configuration settings.
2 Resend the scan job.
Is the scan job successful?
The problem is solved. Contact Customer Support .
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B305/B315 Multifunction Printer User Guide
Troubleshoot a problem