Xerox B305, User Manual

Page: 243 / 328

Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt Q
Quuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press O OKK to
navigate through the settings.
A AC CTTIIO ON N YYEESS N NO O
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
2 Print the document.
Are text or images cut off?
Go to step 2. The problem is solved.
SStteepp 22
1 Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Are text or images cut off?
Go to step 3. The problem is solved.
SStteepp 33
1 Replace the imaging unit.
2 Print the document.
Are text or images cut off?
Contact Customer Support . The problem is solved.
Xerox
®
B305/B315 Multifunction Printer User Guide
243
Troubleshoot a problem