Xerox B205, Service Manual

Page: 44 / 206

July 2019
2-23 Xerox® B205/B215 Multifunction Printer Service Manual
15-310 / 600 , 15-320 / 330
Status Indicator RAPs Initial Release
15-310 / 600 Authentication Failure RAP
Control Panel Fault Displayed
15-310 Whenever NIC return authentication failure for Invalid Account or Password entered by
the user.
B205: Send Error (AUTH)
B215: Authentication Error
15-600 In case Authentication is disable in MFP and the mail server requires it.
B205: Send Error (AUTH)
B215: Authentication is Required
The user has entered an invalid account or password causing an authentication failure.
Procedure
1. Verify account and network configuration.
2. Enter valid user credentials.
15-320 / 330 Mail Server Connection Failure RAP
Control Panel Fault Displayed
15-320 Can not contact SMTP server
B205: Connection Error
B215: Mail Server Connection Error
15-330 Can not contact DNS server to resolve SMTP host name
B205: Send Error (DNS)
B215: DSN Connection Error
Initial Actions
1. Check the SMTP IP address or host name.
2. Check the network configuration.
Procedure
Check that the DNS server is online.