July 2019
2-31
Xerox® B205/B215 Multifunction Printer Service Manual
20-100
Status Indicator RAPs
Initial Release
20-100 Fax Communication Error RAP
BSD-ON:
BSD 2
Control Panel Fault Displayed
B205: COMM. Error
B215: Communication Error
A communication error occurred during a fax transmission.
Initial Actions
1.
Call the target fax number to confirm a fax response.
2.
Check condition of the fax line and connection.
3.
Verify that the fax line is an analog phone line.
4.
Switch off, then switch on the machine
5.
Verify that the country setting is correct.
6.
Resend the fax job.
7.
Check fax communications to a different machine.
WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. The machine could activate and cause serious personal injury when the power
is on or electrical power is supplied.
DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'ali-
mentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de
graves blessures.
AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-
mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare
gravi ferite.
VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät
eingeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-
Zustand übergehen und somit erhebliche körperliche Schäden verursachen.
AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.
La máquina podría activarse y ocasionar daños personales graves.
Procedure
Enter Diagnostic Mode. From the Control panel, select:
[Report, Error Info, Print]
to print the
Error Information Report.
The target fax is causing the error.
Y
N
In Diagnostics, select:
[Report, Fax Options]
to verify Fax Send settings are at default.
Check that the Target Fax configuration is OK.
The Target Fax is OK.
Y
N
Reconfigure Target Fax.
Reseat the Fax PWB.
The fault clears.
Y
N
Install a new Fax PWB,
PL 2.2 Item 3
.
Check the connection between the Fax board and the Main PWB.
The connection is secure.
Y
N
Firmly reconnect the connector.
Install a new Main PWB,
PL 1.1 Item 4
.
A
A
Summary of Contents for B205
Page 1: ...Xerox B205 B215 Multifunction Printer Service Manual 702P07550 July 2019 Initial Release...
Page 3: ...0 0 00 2 No Product Name Assigned Preliminary Working Document Section Name...
Page 5: ...July 2019 ii Xerox B205 B215 Multifunction Printer Service Manual Initial Release Introduction...
Page 139: ...July 2019 5 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Parts Lists...
Page 201: ...July 2019 7 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Wiring Data...
