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July 2019

2-1

Xerox® B205/B215 Multifunction Printer Service Manual

Status Indicator RAPs

Initial Release

2 Status Indicator RAPs

01-150 Front Door Open RAP.........................................................................................

2-3

02-100, 200 USB Error RAP ...........................................................................................

2-3

03-410 Paper Mismatch at Tray 1 RAP ..........................................................................

2-4

03-450 Paper Mismatch at Manual Feed Slot RAP ........................................................

2-4

03-900 Main PWB Motor Control Chip RAP ...................................................................

2-5

04-500 Drive Motor Start RAP ........................................................................................

2-5

05-100 / 900 Paper Jam in Automatic Document Feeder (ADF) RAP ............................

2-6

05-500 DADF Jam RAP ..................................................................................................

2-7

05-920 DADF Top Cover Open RAP ..............................................................................

2-8

06-100 / 200 LSU Motor RAP .........................................................................................

2-8

07-110 Paper Tray 1 Empty RAP....................................................................................

2-9

07-130 Paper Jam in Tray 1 RAP ...................................................................................

2-10

07-500 Manual Feed Slot Paper Empty RAP..................................................................

2-11

07-530 Paper Feed - Manual Feed Slot RAP .................................................................

2-12

07-600 Paper Tray Empty RAP.......................................................................................

2-13

08-100 Paper Feed - Tray 1 RAP ...................................................................................

2-13

08-500 Paper Jam in Exit Area RAP ...............................................................................

2-14

08-600 Paper Jam in Duplex Area RAP..........................................................................

2-15

08-700 Output Bin Full Fault ...........................................................................................

2-15

09-100 Toner Cartridge Near End of Life RAP ...............................................................

2-16

09-200 Toner Cartridge Empty RAP ...............................................................................

2-16

09-300 Imaging Unit Near End of Life RAP ....................................................................

2-17

09-400 Imaging Unit End of Life RAP .............................................................................

2-17

09-500 Toner Cartridge Not Installed RAP .....................................................................

2-18

09-600, 09-900 Imaging Unit Not Installed or Invalid RAP..............................................

2-18

09-800 Incompatible Toner Cartridge RAP .....................................................................

2-19

10-100 Fuser Temperature (Open) RAP.........................................................................

2-19

10-200, 10-300 Fuser Temperature Error RAP...............................................................

2-20

15-100, 15-110 Scan to E-mail RAP ...............................................................................

2-21

15-130, 15-340 Mail Too Large RAP ..............................................................................

2-21

15-140 / 150 Invalid Email / Group Address RAP ...........................................................

2-22

15-300 Network Connection Failure RAP .......................................................................

2-22

15-310 / 600 Authentication Failure RAP........................................................................

2-23

15-320 / 330 Mail Server Connection Failure RAP .........................................................

2-23

15-400 LDAP Communication Failure RAP ....................................................................

2-24

15-410, 15-420 LDAP Search Failure RAP.....................................................................

2-24

15-510 Scan Error RAP ..................................................................................................

2-25

15-700 DNS Error RAP ...................................................................................................

2-25

17-100 IP Conflict Error RAP ..........................................................................................

2-26

17-110, 17-130, 17-140, 17-150, 17-200, 17-510, 17-600, 17-610 Network Controller RAP

26
17-310 Communication Error (Main PWB to Wireless PWB) RAP .................................

2-27

17-562 Auto-Registration Process Fails to Communicate Error RAP .............................

2-28

17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP ..................

2-28

17-700 / 710 BOOTP Error RAP .....................................................................................

2-29

17-800 / 810 DHCP Error RAP .......................................................................................

2-29

17-900 802.1X Network Authentication Error RAP .........................................................

2-30

17-910 Firmware Upgrade RAP ......................................................................................

2-30

20-100 Fax Communication Error RAP...........................................................................

2-31

20-120 Scanning Error RAP............................................................................................

2-32

20-300 Incompatible (FAX) RAP .....................................................................................

2-32

20-400 / 410 Line RAP ....................................................................................................

2-33

20-500 Memory Full RAP ................................................................................................

2-33

20-600 No Answer RAP ..................................................................................................

2-34

Summary of Contents for B205

Page 1: ...Xerox B205 B215 Multifunction Printer Service Manual 702P07550 July 2019 Initial Release...

Page 2: ...ix machine defects under the warranty offered by Xerox with respect to such equipment You should consult the applicable warranty for its terms regarding customer or third party provided service WARNIN...

Page 3: ...0 0 00 2 No Product Name Assigned Preliminary Working Document Section Name...

Page 4: ...l Release Introduction About This Manual iii How to Use this Manual iv Service Safety Summary v Reference Symbology vi Voltage Specifications vii Health and Safety Incident Reporting viii Regulatory S...

Page 5: ...July 2019 ii Xerox B205 B215 Multifunction Printer Service Manual Initial Release Introduction...

Page 6: ...epairs and Adjustments This section contains the Adjustment and Repair procedures Repairs include procedures for removal and replacement of parts which have the following spe cial conditions When ther...

Page 7: ...description or other reference is unique amongst different config urations of the machine the appropriate configuration designator is indicated Any artwork is also specific NOTE This manual services...

Page 8: ...representative for details Maintenance Safety Do not attempt any maintenance procedure that is not specifically described in the docu mentation supplied with the printer Do not use aerosol cleaners T...

Page 9: ...al currents travel when the machine is closed and operat ing Use caution when reaching in the machine ESD Certain components in this product are susceptible to damage from Electrostatic Discharge Obse...

Page 10: ...some other point is referenced in a diagnostic procedure Table 2 DC Voltage Measurements in RAPs The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage the fir...

Page 11: ...Mexico Latin American North and Latin American South Phone Xerox EH S at 1 800 828 6571 Electronic mail Xerox EH S at USA XEROX EHS xerox com Fax Xerox EH S at 1 585 216 8817 intelnet 8 219 68817 For...

Page 12: ...Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiver Increase the separation between the equipment and recei...

Page 13: ...idad cuando elimine el m dulo Consulte el GP 16 El m dulo es pesado WARNING Follow the service procedure exactly as written Use of controls or adjustments other than those specified in this manual may...

Page 14: ...erialien und Komponenten anderer Hersteller setzt m glicherweise das Sicherheitszertifikat au er Kraft AVISO Utilice solo los materiales y componentes Xerox Este producto dispone de un certificado de...

Page 15: ...ions Table 1 Table 1 Product Configurations Component B205 B215 Automatic Document Feeder 40 Sheets Standard Standard Paper Tray 250 Sheets Standard Standard Manual Feed Slot 1 sheet Standard Standard...

Page 16: ...ocedures Initial Release 1 Service Call Procedures Call Flow Service Call Overview 1 3 Safety Precautions 1 3 SCP 01 Introduction to Service Call Procedures 1 4 SCP 02 Initial Actions 1 4 SCP 03 Corre...

Page 17: ...July 2019 1 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Service Call Procedures...

Page 18: ...instructed in the troubleshooting procedure 4 Correct the problem Use the Parts List to locate part numbers Use the Repair Procedures to replace parts 5 Final Actions Test the printer to verify that...

Page 19: ...purpose of the Initial Actions is to help organize the service call Customer input machine observations and print samples are all used to gather information about the condition of the system Gather a...

Page 20: ...iated fault codes that have the same or nearly the same time stamp as the primary fault code Troubleshoot fault codes with the lowest chain number first 2 If the problem is IQ related refer to Section...

Page 21: ...ntenance Inter vals If necessary and if the customer agrees clean replace any secondary HFSI s that are due or may cause a return service call Table 1 Customer Service HFSI s HSFI Item Action Customer...

Page 22: ...RAP 2 18 09 600 09 900 Imaging Unit Not Installed or Invalid RAP 2 18 09 800 Incompatible Toner Cartridge RAP 2 19 10 100 Fuser Temperature Open RAP 2 19 10 200 10 300 Fuser Temperature Error RAP 2 2...

Page 23: ...July 2019 2 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Status Indicator RAPs...

Page 24: ...The con nection is secure Y N Check that there is no contamination present Check for broken or defective wires or cables Install a new Main PWB PL 1 1 Item 4 Install a new Main PWB PL 1 1 Item 4 02 10...

Page 25: ...per into the tray for the tray size setting Procedure 1 Switch off then switch on the machine 2 If the fault persists install a new Main PWB PL 1 1 Item 4 03 450 Paper Mismatch at Manual Feed Slot RAP...

Page 26: ...v ou avec l ali mentation lectrique appliqu e la machine celle ci pourrait d marrer et causer de graves blessures AVVERTENZA Non effettuare alcuna riparazione con la macchina accesa o con l ali mentaz...

Page 27: ...ou avec l ali mentation lectrique appliqu e la machine celle ci pourrait d marrer et causer de graves blessures AVVERTENZA Non effettuare alcuna riparazione con la macchina accesa o con l ali mentazio...

Page 28: ...os personales graves Procedure Inspect the Paper Feed Sensor PWB PL 4 4 Item 20 for damage or contamination Remove any debris from the sensor Enter Diagnostic Mode GP 1 DC330 102 Feed Sens to test th...

Page 29: ...one durante la seguente procedura In caso contrario si possono provocare gravi ferite VORSICHT Folgende Verfahren d rfen nicht ohne Schutzbrille angewandt werden Die Nichteinhaltung dieser Regel kann...

Page 30: ...principal activ ou avec l ali mentation lectrique appliqu e la machine celle ci pourrait d marrer et causer de graves blessures AVVERTENZA Non effettuare alcuna riparazione con la macchina accesa o co...

Page 31: ...trique appliqu e la machine celle ci pourrait d marrer et causer de graves blessures AVVERTENZA Non effettuare alcuna riparazione con la macchina accesa o con l ali mentazione elettrica inserita La ma...

Page 32: ...ns Ensure that paper is loaded in the tray Clear any jammed sheets Refer to Section 11 in the Xerox B215 B205 User Guide for detailed instructions on jam clearance WARNING Do not perform repair activi...

Page 33: ...beiten durchgef hrt werden solange das Ger t eingeschalten oder mit der Stromquelle verbunden ist Das Ger t kann u U in den Aktiv Zustand bergehen und somit erhebliche k rperliche Sch den verursachen...

Page 34: ...pty Fault RAP 08 100 Paper Feed Tray 1 RAP BSD ON BSD 1 Control Panel Fault Displayed B205 Jam inside machine B215 Jam in the Device The lead edge was not detected by the Paper Feed Sensor Initial Act...

Page 35: ...ns Open the Rear Cover and remove jammed sheets from exit area Refer to Section 11 in the Xerox B215 B205 User Guide for detailed instructions on clearing paper jams Check the Paper Guides for proper...

Page 36: ...or damage and replace if needed Duplex Paper Guide PL 4 2 Item 6 Duplex Gate PL 2 1 Item 7 Duplex Gate Spring PL 2 1 Item 8 Exit Paper Guide PL 2 1 Item 6 Verify the Duplex Gate is seated correctly an...

Page 37: ...personal injury when the power is on or electrical power is supplied DANGER Ne pas effectuer de d pannage avec le contact principal activ ou avec l ali mentation lectrique appliqu e la machine celle c...

Page 38: ...tus Info Pages Supplies Info 2 Check the remaining life of the Imaging Unit 3 If the Imaging Unit has reached end of life switch off the power then install a new Imaging Unit 09 400 Imaging Unit End o...

Page 39: ...personal injury when the power is on or electrical power is supplied DANGER Ne pas effectuer de d pannage avec le contact principal activ ou avec l ali mentation lectrique appliqu e la machine celle c...

Page 40: ...ati VORSICHT Die Fixieranlage sollte erst gehandhabt werden wenn diese gen gend abgek hlt ist Einige Teile der Fixieranlage erzeugen berm ige Hitze und f hren bei der Ber hrung zu schweren Verbrennung...

Page 41: ...ed to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied DANGER Ne pas effectuer de d pannage avec le contact principal activ...

Page 42: ...ned to the group name Remove the group name from the To field or enter a valid email address 15 110 Email Send Failed The email SMTP server returned an error during transmission The SMTP server authen...

Page 43: ...strator 15 300 Network Connection Failure RAP Control Panel Fault Displayed B205 Connection Error B215 Network Connection Error Any kind of communication or network failure during SMTP or LDAP operati...

Page 44: ...Send Error AUTH B215 Authentication is Required The user has entered an invalid account or password causing an authentication failure Procedure 1 Verify account and network configuration 2 Enter vali...

Page 45: ...na encendida o conectada a la corriente La m quina podr a activarse y ocasionar da os personales graves Procedure Printers using ethernet connection The ethernet connection is good Y N Connect the pri...

Page 46: ...li mentazione elettrica inserita La macchina potrebbe avviarsi all improvviso e causare gravi ferite VORSICHT Es d rfen keine Reparaturarbeiten durchgef hrt werden solange das Ger t eingeschalten oder...

Page 47: ...40 Access denied B205 Access denied B215 File Access is Denied 17 150 Lock is exist B205 Lock is exist B215 LCK Folder Already Exists 17 200 Network cable is disconnected B205 Network Problem Disconne...

Page 48: ...rol Panel Fault Displayed B205 Network Problem Wi Fi Connection B215 Network Communication Error The machine software has detected a communication error between the Main PWB and the Wireless PWB Initi...

Page 49: ...tions settings are correct 2 Check the network cable and connection 3 Check that the machine IP address is correct 17 563 Machine Fails to Communicate with Xerox Edge Server Error RAP Control Panel Fa...

Page 50: ...splays the error message DHCP or BOOTP causing a machine communica tion error Procedure 1 Switch off then switch on the machine 2 Check BOOTP and network configuration 17 800 810 DHCP Error RAP Contro...

Page 51: ...the Machine Authentication Switch and Authentication Server match 17 910 Firmware Upgrade RAP Control Panel Fault Displayed B205 Upgrade Error Reset Printer B215 Firmware Upgrade Error The firmware up...

Page 52: ...marrer et causer de graves blessures AVVERTENZA Non effettuare alcuna riparazione con la macchina accesa o con l ali mentazione elettrica inserita La macchina potrebbe avviarsi all improvviso e causa...

Page 53: ...or scanner fault has occurred during a manual dial fax operation Procedure Clear any jammed sheets Refer to the Xerox B205 B215 User Guide for detailed jam clear ance instructions 20 300 Incompatible...

Page 54: ...tion Error Unable to connect with the remote machine The fax line is busy or an error has occurred with fax transmission due to a phone line problem Procedure Resubmit fax job If fault persists resubm...

Page 55: ...al Release Status Indicator RAPs 20 600 No Answer RAP Control Panel Fault Displayed B205 No Answer B215 No Answer after Redial The printer unable to connect to remote machine after maximum redial atte...

Page 56: ...ck Line and Band RAP 3 4 IQ2 Vertical White Line and Band RAP 3 5 IQ3 Horizontal Black Bands RAP 3 5 IQ4 Spots RAP 3 6 IQ5 Low Image Density RAP 3 6 IQ6 Black or Dark Image RAP 3 7 IQ7 Uneven Density...

Page 57: ...July 2019 3 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Image Quality...

Page 58: ...hren AVISO No realice reparaciones con la m quina encendida o conectada a la corriente Algunos componentes de la m quina contienen voltajes el ctricos peligrosos que pueden producir una descarga el c...

Page 59: ...pad select 1934 then press the OK button 2 Select Diagnostics Machine Test Test Pattern Print Yes Press the OK button after menu selections Test Pattern 1 for 8 5 x 11 prints Test Pattern 2 for A4 pri...

Page 60: ...a new Drum Cartridge Check the space between the LSU and the Drum Cartridge remove any debris or blockage The defect is gone Y N Install a new Fuser Module PL 5 1 Item 26 Switch on the power Perform...

Page 61: ...rox B215 B205 User Guide for detailed instructions on how to Install a new Toner Cartridge If the fault persists Install a new Fuser Module PL 5 1 Item 26 Figure 1 Black Spots IQ5 Low Image Density RA...

Page 62: ...d alta tensione che pu provocare forti scosse e gravi ferite VORSICHT Es d rfen erst Reparaturarbeiten durchgef hrt werden wenn das Ger t aus geschaltet ist oder der Netzstecker nicht mehr mit der Str...

Page 63: ...machine compor tent des tensions lectriques dangereuses qui peuvent causer un choc lectrique et de graves blessures AVVERTENZA Non effettuare alcuna riparazione con l alimentazione elettrica inserita...

Page 64: ...the Print Cartridge Toner Cartridge and HVPS PWB Switch on the power and make a test print The test print looks OK Y N Install a new HVPS PWB PL 4 1 Item 2 Go to Call Closeout Figure 1 Background IQ9...

Page 65: ...nts at end of life refer to GP 6 Machine Reports Procedure Switch Off the power Check the space between the LSU and the Drum Cartridge remove any debris or block age Clean the terminals on the Toner C...

Page 66: ...e the printer is installed on a level surface Procedure Procedure Switch Off the Power Remove the Toner Cartridge Rotate the Toner Cartridge side to side for 5 to 6 full rotations to redistribute the...

Page 67: ...July 2019 3 12 Xerox B205 B215 Multifunction Printer Service Manual IQ11 IQ12 Initial Release Image Quality...

Page 68: ...eed and Registration Clutches Paper Feed PWB 4 21 REP 4 4 Transfer Roll 4 21 REP 4 5 LSU and Cables 4 22 REP 4 6 Duplex 4 23 REP 4 7 Output Tray Full Sensor 4 24 REP 4 8 Exit Roll and Bushings 4 25 RE...

Page 69: ...July 2019 4 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Repairs Adjustments...

Page 70: ...pueden producir una descarga el ctrica y causar da os graves 1 Record the machine serial number from the Data Plate located on the rear cover beneath the bar code or from a Configuration Report printe...

Page 71: ...witch off the printer then disconnect the power cord 2 Remove the Control Panel REP 8 2 B205 REP 8 2 B215 3 Remove the Right Side Cover REP 2 2 4 Remove the ADF Scanner Assembly a Remove two screws at...

Page 72: ...om the Main PWB to the ADF Scanner Assembly and the ground screw Figure 2 Figure 2 Disconnect harnesses and ground wire c Slide the ADF Scanner Assembly to the front then lift and remove the ADF Scan...

Page 73: ...the ADF REP 1 3 3 Remove four screws then remove the hinges Figure 1 Figure 1 ADF Hinges removal Replacement The replacement is the reverse of the removal procedure REP 1 4 Automatic Document Feeder...

Page 74: ...n lift the ADF off of the Printer Figure 2 Figure 2 ADF connector disconnection Replacement The replacement is the reverse of the removal procedure REP 1 5 ADF Feed Roll Assembly Parts List on PL 1 2...

Page 75: ...tall the E rings in the following order 1 The E ring next to the gear 2 The E ring center next to the spring 3 The E ring at the end of the shaft REP 1 6 ADF Drive Motor Parts List on PL 1 2 Removal 1...

Page 76: ...sconnect the connector b Remove two screws then remove the motor Figure 2 ADF Drive Motor removal Replacement The replacement is the reverse of the removal procedure REP 1 7 ADF Retard Pad Parts List...

Page 77: ...p on it be careful not to lose the spring 2 Release two latches then remove the ADF Retard Pad Figure 2 Figure 2 ADF Retard Pad Latches Top View Replacement NOTE Make sure the post on the ADF Retard P...

Page 78: ...Right Side Covers REP 2 2 3 Disconnect the connector from the wire harness to the Front Cover Figure 1 Figure 1 Front Cover P J Connector 4 Release the Front Cover Support Arm Figure 2 Figure 2 Front...

Page 79: ...printer NOTE Cover the Drum Cartridge with several sheets of paper to prevent it from being light shocked 2 Open the Front Cover then remove the Toner Cartridge and the Drum Cartridge Figure 1 Figure...

Page 80: ...ove the Right Side Cover 4 Remove the Left Side Cover PL 2 1 a Release gently pull the upper front cover to release the latch hook b Release gently pull the lower front cover to release the latch hook...

Page 81: ...ment is the reverse of the removal procedure Important When installing a new Rear Cover remove the Data Plate Label from the old Rear Cover and install it onto the new Rear Cover Figure 1 REP 2 4 Manu...

Page 82: ...t on PL 2 2 Removal 1 Remove the Left and Right Side Covers REP 2 2 2 Remove the ADF Scanner Assembly REP 1 2 3 Remove the Rear Cover REP 2 3 4 Disconnect the WiFi PWB connector from the Main PWB Figu...

Page 83: ...6 Remove three screws from top of the Middle Cover Figure 3 NOTE The screws are located at the bottom of the side cover openings Figure 3 Middle Cover screws Top View 7 Remove two screws securing the...

Page 84: ...tic screws go into plastic components the machine screws go into the metal frame REP 2 6 FAX PWB B215 only Parts List on PL 2 2 Removal 1 Switch off the printer then disconnect the power cord 2 Remove...

Page 85: ...the ADF Scanner Assembly REP 1 2 3 Remove the screw then disconnect the FFC from the FAX PWB Figure 1 Figure 1 FAX FFC removal 4 Remove the Cover Middle Upper from the Middle Cover Figure 2 Figure 2...

Page 86: ...durchgef hrt werden wenn das Ger t aus geschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist Einige Komponenten des Ger tes sind stromf hrend und k nnen daher zu ernsthafte...

Page 87: ...ione elettrica inserita Alcuni componenti contengono corrente ad alta tensione che pu provocare forti scosse e gravi ferite VORSICHT Es d rfen erst Reparaturarbeiten durchgef hrt werden wenn das Ger t...

Page 88: ...Removing the Registration Clutch Figure 1 a Disconnect the Registration Clutch Connector CN1 on the Joint PWB and release the wires from the wire clamps b Remove the E ring and Washer from the Registr...

Page 89: ...is the reverse of the removal procedure REP 4 5 LSU and Cables Parts List on PL 4 1 Removal 1 Switch off the printer then disconnect the power cord 2 Remove the Middle Cover REP 2 5 3 To replace the...

Page 90: ...2 Removal 1 Switch off the printer then disconnect the power cord 2 Remove the Paper Tray PL 6 1 Item 18 3 Remove the Left and Right Side Covers REP 2 2 4 Remove the Rear Cover REP 2 3 NOTE The Rear...

Page 91: ...L 4 3 Removal 1 Switch off the machine then disconnect the power cord 2 Remove the Middle Cover REP 2 5 NOTE Do not disconnect the connectors to the Main PWB The PWB only needs to be moved away from t...

Page 92: ...rews go into plastic components and Machine Screws go into the metal frame The replacement is the reverse of the removal procedure REP 4 8 Exit Roll and Bushings Parts List on PL 4 3 Removal 1 Switch...

Page 93: ...2 2 3 Remove the Front Cover REP 2 1 4 Remove the Rear Cover REP 2 3 5 Remove the Middle Cover REP 2 5 6 Remove two screws then remove the bottom bar Figure 1 Figure 1 Bottom Bar and Duplex Paper Gui...

Page 94: ...eeder PWB b Remove the snap rings and washers from the Clutches the remove the Feed and Registration Clutches c Release two latches then remove the Feed and Registration Clutch Assembly Figure 3 Feed...

Page 95: ...ring the remove the Feed and Registration Drive Gears b Remove two snap rings then remove the Feed and Registration Clutch Bushings c Release two latches then remove the Shaft Bushings Figure 5 Drive...

Page 96: ...Actuator then remove the Feed Sensor Actuator Figure 7 NOTE Note the location of the spring in the frame cutout for reinstallation Figure 7 Feed Sensor Actuator Bottom View 15 Remove the ground screw...

Page 97: ...nnectors remove six screws attaching the LVPS PWB Remove the LVPS PWB then remove the insulation pad behind the LVPS PWB e Remove six screws attaching the LVPS PWB then remove the insulation pad behin...

Page 98: ...Release 18 Remove two screws attaching the wire harness guide two screws attaching the high volt age contact guide then remove the guides Figure 12 Figure 12 Wire Guides and HV Contact Guide 19 Remov...

Page 99: ...Adjustments 20 Remove three screws attaching the Middle Frame the two screws attaching the Exit Frame to the Right Main Frame Figure 14 Figure 14 Right Frame screws removal 21 Remove three screws att...

Page 100: ...following items Figure 16 a Registration Roll Pivot Gear PL 4 1 Item 25 b Registration Roll Drive Gear PL 4 1 Item 26 c Pivot Plate PL 4 1 Item 27 d Collar PL 4 1 Item 28 Figure 16 Registration pivot...

Page 101: ...le and can be bowed out if the screws are not tightened in the cor rect order Reinstall the frame as follows so it seats flush against the printer s internal modules 1 After aligning the left and righ...

Page 102: ...Figure 21 Figure 21 Front Cover Support Arm Placement REP 4 10 Paper Feed Sensors PWB and Actuators Parts List on PL 4 4 Removal 1 Switch off the printer then disconnect the power cord 2 Remove the D...

Page 103: ...irs Adjustments 5 Remove the Paper Feed Sensor PWB Cover Figure 2 a Remove the screw b Release the latch and remove the cover Figure 2 Feed Sensors PWB Cover Bottom View 6 Release the latch and remove...

Page 104: ...tion Sensors Actuators Bottom View Replacement NOTE Tapered plastic screws and round machine screws are used to hold the cover to the frame Make sure that the plastic screws go into plastic components...

Page 105: ...nect the power cord 2 Remove the Middle Cover REP 2 5 3 Remove two screws at the bottom of the Manual Paper Tray Figure 1 Figure 1 Manual Paper Tray Bottom Screws Bottom View 4 Remove two screws from...

Page 106: ...2 Remove the Fuser Module 3 Press the latch on the underside of the frame to release the Exit Sensor Mounting Plate from the frame Figure 1 Figure 1 Exit Sensor Plate Latch Release Bottom View 4 Remov...

Page 107: ...e power cord 2 Remove the following covers a The Front Cover REP 2 1 b The Middle Cover REP 2 5 3 Disconnect connector CN6 from the HVPS PWB and route the wires through the frame Figure 1 Figure 1 HVP...

Page 108: ...remove the screw b Remove the snap rings and washers from the Clutches then remove the Feed and Registration Clutches c Release two latches then remove the Feed and Registration Clutch Assembly and t...

Page 109: ...y Figure 5 Feeder Drives 8 Remove two screws from the bottom of the Feed Assembly Figure 6 Figure 6 Feeder Assembly Bottom Screws Bottom View CAUTION The brackets holding the registration pinch rolls...

Page 110: ...Assembly upper half Figure 8 Figure 8 Registration Pinch Rolls and Paper Guide 11 Remove the Feed Assembly lower half then remove the Drive Roll from the Feed Assem bly lower half Figure 9 Figure 9 Fe...

Page 111: ...d Assembly lower half make sure the flat on the bushing aligns with the flat on the assembly 2 After installing the Feed Assembly upper half install the two Feed Assembly bottom screws then route the...

Page 112: ...he Feed and Forward Rolls from the assembly Figure 3 Figure 3 Feed and Forward Roll Assembly Replacement NOTE Tapered plastic screws and round machine screws are used to hold the cover to the frame Ma...

Page 113: ...REP 2 3 5 The Middle Covers REP 2 5 6 Remove the Duplex REP 4 2 7 Remove the Main Drive Unit REP 4 17 8 Remove the Feed and Registration Clutch Assembly and the PWB Figure 1 a Disconnect CN3 from the...

Page 114: ...he following parts Figure 3 Make note of the order that the Feed and Registration Drive Gears were removed so that they may be re installed correctly a Feed and Registration Drive Gears there is a Sna...

Page 115: ...c Paper Path Module screws 5 Figure 4 Left Frame parts removal 12 On the bottom of the Printer Figure 5 a Disconnect the Drive Motor Connector b Remove the screw 1 and the Ground Clip Figure 5 Drive...

Page 116: ...out if the screws are not tightened in the correct order Reinstall the Frame as follows so it seats flush against the printer s internal modules 2 Align the Frame on to the internal modules and shaft...

Page 117: ...ath Module screws 3 installed in Step 3b b The ROS Support screws 2 c The Rear Paper Path Module screws 3 d Tighten all the Exit Sensor Plate screws 2 installed in Step 3a e Shaft Bushings 2 f Install...

Page 118: ...isconnect the power cord 2 Remove the Left Side Cover REP 2 2 3 Remove the Feed Clutch and Drive Gear Figure 1 a Remove the E ring and Washer from the Feeder Clutch b Remove the Feeder Clutch and Driv...

Page 119: ...2 3 Remove the Main Drive Unit Figure 1 a Remove five screws securing the Main Drive Unit b Move the fuser drive locking lever to the unlock position Right c Remove the Main Drive Unit and the front...

Page 120: ...nd Frame Cutout 4 Press in on the Locking Lever to move the Tabs into the cutouts Move the Locking Lever to the Lock position Left 5 Install the remaining components in the reverse of removal REP 4 18...

Page 121: ...roll and pickup shaft removal 4 Remove the washer from the feed roller and the bushing from the pickup shaft Figure 4 Figure 4 Washer and bushing removal 5 Remove the width actuator and paper actuator...

Page 122: ...end und k nnen daher zu ernsthaften Verlet zungen oder Stromschl gen f hren AVISO No realice reparaciones con la m quina encendida o conectada a la corriente Algunos componentes de la m quina contiene...

Page 123: ...cation of the Screw with the larger head for Fuser replacement 4 Remove the Fuser Module screws 4 Figure 2 Remove the Fuser routing the wires through the frame opening Figure 2 Fuser Screws Rear View...

Page 124: ...aper from the tray 2 In the Cassette pull down on the latches 2 to open the Retard Roll Cover Figure 1 Figure 1 Retard Roll Cover Latches 3 Rotate the Retard Roll Holder up and remove it from the Cass...

Page 125: ...l Holder are correctly positioned in the holes Figure 4 Figure 4 Springs in Holder REP 7 1 Bracket Connector Parts List on PL 7 1 B205 Parts List on PL 7 2 B215 Removal 1 Remove the ADF REP 1 2 B215 2...

Page 126: ...anual REP 7 1 Repairs Adjustments Initial Release 4 Remove five screws then remove the Upper Scanner Frame Figure 2 Figure 2 Upper scanner frame removal 5 Remove two screws then remove the Bracket Con...

Page 127: ...e right first then properly route and attach the ground wire to the bracket with the left screw Figure 5 NOTE Ensure the bracket is correctly in place within the lower scanner frame as shown in Figure...

Page 128: ...off the printer then disconnect the power cord 2 Remove the ADF REP 1 2 3 Remove the Control Panel REP 8 2 B205 REP 8 2 B215 4 Remove the Right Side Cover REP 2 2 5 Remove two screws at the rear of th...

Page 129: ...ect three connectors on the Main PWB Figure 3 Connector removal 8 Slide the Scanner to the front then lift and remove the Scanner from the IOT routing the wire harnesses through the Middle Cover and o...

Page 130: ...t Feeder ADF REP 1 5 4 Remove the Scanner Module REP 7 2 5 Remove four screws under the Control Panel Figure 1 Figure 1 Control Panel screw removal 6 Release the Control Panel Assembly by lifting up t...

Page 131: ...cord 2 Remove the Control Panel REP 8 1 3 Remove the Control Panel PWB Figure 1 a Remove four screws b Release the latches and remove the PWB Figure 1 Control Panel PWB removal Replacement The replace...

Page 132: ...rator panel to access the two screw covers then remove the two screw covers to access two screws Figure 2 Figure 2 Screw cover removal 4 Remove two screws from the control panel Rear Cover Figure 3 Fi...

Page 133: ...ve the Control Panel Figure 5 Figure 5 Operator panel removal Replacement The replacement is the reverse of the removal procedure REP 8 4 Control Panel PWB B215 Parts List on PL 8 2 Removal 1 Switch o...

Page 134: ...Control Panel harnesses then release the hooks and guide boss holding the Control Panel PWB to remove from the Front Cover Figure 2 Figure 2 Release the Control Panel PWB 5 Release the Control Panel...

Page 135: ...een B215 Parts List on PL 8 2 Removal 1 Switch off the printer then disconnect the power cord 2 Remove the Control Panel PWB REP 8 4 3 Remove the Power Key and Home Key from the control panel Front Co...

Page 136: ...nter Service Manual REP 8 5 Repairs Adjustments Initial Release 5 Release the Control Panel FFC cable then remove the Control Panel PWB Figure 3 Figure 3 Control Panel PWB removal Replacement The repl...

Page 137: ...July 2019 4 70 Xerox B205 B215 Multifunction Printer Service Manual REP 8 5 Initial Release Repairs Adjustments...

Page 138: ...embly 5 8 Exit Frame PL 4 3 Exit Frame 5 9 Paper Path PL 4 4 Paper Path 5 10 Base Pick Up PL 4 5 Base Pick Up 5 11 Left Main Frame PL 4 6 Left Main Frame 5 12 Right Main Frame PL 4 7 Right Main Frame...

Page 139: ...July 2019 5 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Parts Lists...

Page 140: ...Lever 4 140N63858 Main PWB B215 REP 1 1 140N63857 Main PWB B205 REP 1 1 5 Fuser PL 5 1 6 Middle Cover PL 2 2 7 Control Panel B205 PL 8 1 Control Panel B215 PL 8 2 8 Scanner ADF Assembly REP 1 2 9 Fram...

Page 141: ...ual PL 1 2 Initial Release Parts Lists PL 1 2 ADF Item Part Description 1 022N02801 ADF Feed Roll Assembly REP 1 5 2 ADF Drive Motor REP 1 6 3 022N02800 ADF Retard Pad REP 1 7 4 Top Cover Sensor 5 Pap...

Page 142: ...ption 1 Left Cover REP 2 2 2 Right Cover REP 2 2 3 002N03172 Rear Cover Assembly REP 2 3 4 002N03350 Front Cover Assembly REP 2 1 5 Rear Cover REP 2 3 6 Exit Paper Guide 7 Duplex Gate 8 Spring 9 Front...

Page 143: ...Item Part Description 1 Left Middle Cover REP 2 5 2 Right Middle Cover REP 2 5 3 140N63863 FAX PWB B215 REP 2 6 4 Speaker 5 FAX Ground 6 Paper Stacker 7 Bin Full Sensor Actuator 8 Spring 9 Output Supp...

Page 144: ...48 Feed Clutch REP 4 3 6 Transfer Roll Holder 7 Bottom Bar 8 Feed Frame 9 Ground Clip 10 022N02309 Transfer Roller REP 4 4 11 Exit Gear 12 Feed Gear 13 Exit Idle Gear 14 Exit Gear 15 011N00581 Paper F...

Page 145: ...ption 1 M Idle Roller 2 Washer 3 Idle Roll Shaft 4 Spring 5 Duplex Upper Guide 6 Duplex Paper Guide 7 Duplex Align Bracket 8 Ground Terminal 9 Roller Bushing 10 Rubber Feed Roller 11 Feed Shaft 12 Pul...

Page 146: ...ease PL 4 3 Exit Frame Item Part Description 1 130N01574 Output Tray Full Sensor REP 4 7 2 Harness 3 Bushing 4 Exit Frame 5 001N00546 Exit Roller REP 4 8 6 Decurler Roller 7 Exit Shaft 8 Rubber Exit D...

Page 147: ...gistration Roller REP 4 9 14 Pickup Frame Base 15 Middle Frame 16 Registration Holder 17 P SAW Plate 18 120N00545 Feed Sensor Actuator REP 4 10 19 120N00548 Registration Sensor Actuator 20 130N01759 P...

Page 148: ...12 4 Spring 5 Exit Sensor Actuator 6 Duplex Guide Lever 7 Pick Up Shaft 8 Pick Up Guide 9 022N02802 Paper Drive Roll REP 4 13 10 Bushing 11 130N01760 Paper Feed Roll Assembly REP 4 14 12 Feed Roll Ho...

Page 149: ...19 Main Drive Motor REP 4 15 3 Fuser Drive Out Gear 4 Knock Up Left Guide 5 Left Developer Guide Plate 6 Left Frame 7 Shaft Bushing 8 007N01802 Paper Feed Idler Gear REP 4 16 9 Idler Gear 10 Pivot Fra...

Page 150: ...r Service Manual PL 4 7 Parts Lists Initial Release PL 4 7 Right Main Frame Item Part Description 1 Right Developer Guide Plate 2 Rear Guide 3 Lower Guide 4 Foot 5 Right Frame 6 Cable Clamp 7 LVPS Cov...

Page 151: ...p 5 Fuser Exit Drive 6 Left Lamp Cap 7 Fuser Gear Stopper 8 Fuser Rear 9 Fuser Joint Harness 10 Thermostat 11 Thermistor 12 Fuser Cover 13 Exit Roller 14 Spring 15 Guide 16 Spring 17 Exit Roller 18 Ex...

Page 152: ...L 5 2 Parts Lists Initial Release PL 5 2 Lower Fuser Item Part Description 1 Fuser Frame 2 Heat Roller 3 Left Bushing 4 Right Bushing 5 Gear 6 Roller 7 Spring 8 Bushing 9 Left Jam Lever Link 10 Antist...

Page 153: ...cription 1 Lift Plate 2 Pad 3 Spring 4 Pinion Gear 5 Retard Roll Cover 6 050N00683 Retard Roll Assembly REP 6 1 7 Left Paper Guide 8 Latch Plate 9 Spring 10 Paper Tray Latch 11 Spring 12 Right Paper G...

Page 154: ...PL 7 1 Scanner Module B205 Item Part Description 1 Paper Guide 2 Upper Scanner Frame 3 Lower Scanner Frame 4 Contact Image Sensor CIS 5 Drive Belt 6 Scanner Drive Motor 7 Connector Bracket REP 7 1 8...

Page 155: ...Scanner Module B215 Item Part Description 1 Paper Guide 2 Upper Scanner Frame 3 Lower Scanner Frame 4 Contact Image Sensor CIS 5 Drive Belt 6 Scanner Drive Motor 7 Connector Bracket REP 7 1 8 Flat Ca...

Page 156: ...trol Panel B205 Item Part Description 1 Top Cover 2 Function Keys A 3 Function Keys B 4 LCU Cover 5 Menu Key 6 FAX Key 7 140N63724 Control Panel PWB REP 8 2 8 Power Key REP 8 5 9 Start Key 10 Navigati...

Page 157: ...ntrol Panel B215 Item Part Description 1 Front Cover 2 Ground Plate 3 Seal 4 LCD Screen 3 5 REP 8 5 5 LCD Plate 6 140N63861 Control Panel PWB REP 8 4 7 Lower Cover 8 Hinge Holder 9 Damper Link 10 Stop...

Page 158: ...4 5 022N02815 PL 4 2 050N00680 PL 1 1 050N00681 PL 4 4 050N00683 PL 6 1 050N00700 PL 6 1 062N00292 PL 4 1 090N00182 PL 7 1 090N00191 PL 7 2 105N02301 PL 4 1 105N02350 PL 4 1 105N02351 PL 4 1 117N0196...

Page 159: ...July 2019 5 22 Xerox B205 B215 Multifunction Printer Service Manual Part Number Index Initial Release Parts Lists...

Page 160: ...205 6 15 GP 2 Machine Counters 6 17 GP 3 Machine Firmware Version 6 18 GP 4 Machine Settings 6 19 GP 5 Altitude Adjustment 6 21 GP 6 Machine Reports 6 22 GP 7 Firmware Upgrade 6 24 GP 8 Usage of the E...

Page 161: ...July 2019 6 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release General Procedures Information...

Page 162: ...nctions In addition to all of the functions of the B215 the Xerox B205 and B215 printers include Wi Fi and Wi Fi Direct as standard components System Overview This section provides illustrations of th...

Page 163: ...ultifunction Printer Service Manual System Overview Initial Release General Procedures Information ADF Paper Path The following diagram display the path that the paper follows during the ADF printing...

Page 164: ...tifunction Printer Service Manual System Overview General Procedures Information Initial Release Engine Paper Path The following diagram display the path the paper follows during the engine printing p...

Page 165: ...ase General Procedures Information System Layout The figures below illustrates the mechanical parts of the scanner and print engine Figure 3 System Layout Print Process Figure 4 presents a general lay...

Page 166: ...es image data from the HVPS PWB and scans the surface of the pho toreceptor drum OPC with a laser to create a latent image Figure 5 Laser Scanner Unit Drives The Drive System consists of the Main BLDC...

Page 167: ...200 dpi Processor 600MHz Printer Language Emulation SPL PCL6 5e PS3 Memory DDR3 256 MB Interface High speed USB 2 0 10 100 BaseTX network con nector Toner and DRUM Cartridge Refer to Table 8 Table 2 G...

Page 168: ...Specification B205 B215 Scan Method Color CIS cpm Compatibility TWAIN WIA Color Mode B W Greyscale Color Scan Speed Line art Halftone mono 17 ipm 300 dpi Gray mono 17 ipm 300 dpi Color 6 ipm 300 dpi T...

Page 169: ...SON SPL Fonts Windows Table 5 Fax Function Specifications Item Specification B205 B215 Print Driver Default Driver B205 SPL B215 PCL6 Install B205 SPL B215 PCL6 Supporting OS Windows 7 10 32 64bits Wi...

Page 170: ...3 SMTP IPSec DNS WINS DDNS DHCP SSL TLS BOOTP AutoIP Stan dard TCP IP printing LPR IPP UPnP SSDP Bonjour Tel net WSD SLP SetIP Others HTTPs IPPs 802 1x EAP MD5 EAP MSCHAPv2 PEAP TLS IPSec Supporting O...

Page 171: ...58 lb 60 to 216 gsm Sensing No Output Tray Full sensing Yes Optional Cassette Tray N A Output Tray stacking capacity Face down 120 sheets 80 gsm Face up 1 sheet Duplex B215 only Supporting Yes Built i...

Page 172: ...ion Printer Service Manual Product Specifications General Procedures Information Initial Release Weight SET with Toner Cartridge Net Weight 24 54 lbs 11 13 Kg Gross Weight 28 48 lbs 12 92 Kg Table 10...

Page 173: ...July 2019 6 14 Xerox B205 B215 Multifunction Printer Service Manual Product Specifications Initial Release General Procedures Information...

Page 174: ...y Diagnostics entry for the B215 Multifunctional Printer 1 Press and hold the Home Button on the control panel for at least 5 seconds until the Password screen appears Figure 1 Figure 1 Password scree...

Page 175: ...e 2 At the Tech Mode screen select OK 3 Press the Up or Down keys to the scroll through the Diagnostics menu 4 Press the Ok key the following options are available Data Setup Machine Test Report Exit...

Page 176: ...umber of pages the machine has printed or scanned Replace worn parts if necessary Procedure B215 1 At the Home screen touch Device Figure 1 Figure 1 Supplies entry screen 2 Touch Supplies Figure 2 Fig...

Page 177: ...Procedure B215 1 At the Home screen touch Device About General Figure 1 The Firmware Version is listed as Software Version on the screen Figure 1 General information screen entry NOTE The Firmware ver...

Page 178: ...r Timers Measurements Altitude Adjustment refer to GP 5 Humidity Adjustment Figure 1 General screen 2 At the Home screen touch Device Paper Trays Figure 2 The following configuration settings are avai...

Page 179: ...the default password and a Memory Clear has been performed on the machine the administrator password is reset to the default pass word Change the administrator password back to the customer password a...

Page 180: ...a level Figure 1 Altitude values Procedure B215 1 Touch Device General Altitude Adjustment Figure 2 Figure 2 Altitude adjustment select screen 2 Touch the appropriate Altitude setting for the region F...

Page 181: ...chine Reports Figure 1 Figure 1 Diagnostics Home screen 3 Scroll the UI screen for a full list of reports touch the report to be printed Figure 2 Protocol Dump Prints Fax Protocol data Supplies Inform...

Page 182: ...At the Tech Menu line press OK 3 Using the up down arrows scroll to Report then press OK 4 Use the up down arrows to choose from the following reports Supplies Information Prints general supplies and...

Page 183: ...tage of file transfer com pletion The machine will restart completing the Firmware Upgrade 9 Check the firmware version to confirm the upgrade was successful print a Configuration Report NOTE Disable...

Page 184: ...onents removed from the machine onto the static dissipative work surface mat 4 New replacement components as well as defective components should be handled dur ing unpacking and repacking using the ES...

Page 185: ...e Data Clear All Memory 3 Print a Configuration Report refer to GP 2 Machine Reports then verify the original machine serial number is displayed under the Device Profile heading CAUTION Each time a Me...

Page 186: ...s Table 1 Diagnostic Mode Menu Data Setup Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 B205 B215 Data Setup Send Level India Nepal and China 0 15 Other Countries 9 15 12 NA YES DTMF Level High 0 15...

Page 187: ...nostic Mode Ref GP 1 On the B205 select Data Set Up Set Serial Number then using the keypad enter the serial number Press the OK button to confirm selections This function allows numeric entries only...

Page 188: ...e 2100Hz Line 1 V 21 300 bps Line 1 V 27ter 2400 bps Line 1 V 27ter 4800 bps Line 1 V 29 7200 bps Line 1 V 29 9600 bps Line 1 V 17 7200 bps Line 1 V 17 9600 bps Line 1 V 17 12000 bps Line 1 V 17 14400...

Page 189: ...evBias Deve DC K Range 0 20 Default 10 Offset 30 30 21 Steps 3 interval YES YES 09 120ATTRBias THV K Range 0 20 Default 10 Offset 30 30 21 Steps 3 interval YES YES 09 121 ATTRDup THV K_Dup Range 0 20...

Page 190: ...500 Regi Sensor Regi Sens LOW OFF YES YES 2L 08 600 Sensor GUI 08 600 Exit Sensor Exit Sens LOW OFF YES YES 2L 09 100 Charger GUI 09 100 Black MVH Bias K MHV Bias ON OFF YES YES 2L 09 200 Dev GUI 09 2...

Page 191: ...Diagnostic Mode Menu Report Table 3 Diagnostic Mode Menu Report Level 1 Level 2 B205 B215 Report Protocol Dump NA YES Supplies Info YES YES Error Info YES YES Usage Counter YES YES Fax Options NA YES...

Page 192: ...et 30 30 21 Steps 3 interval YES YES 09 120 Transfer1 High Voltage THV Black THV Bias Control THV K Transfer1 HV Black Duty 10 20 0 21Steps Offset 30 30 21 Steps 3 interval YES YES 09 121 Transfer1 Hi...

Page 193: ..._16 Input High Low Engine 08 100 102 Feed Sens Feed Sens Detects when a sheet is at Feed sensor BIT_7 Input High Low Engine 08 500 102 Regi Sens Regi Sens Detects when a sheet is at registration senso...

Page 194: ...ture can be set to on or off Machine Data Purpose Machine data is provided to assist device setup and troubleshooting machine failure Toner Low Level This is used to set up when the customer is notifi...

Page 195: ...y The Modem Test transmits signals from the MODEM to a telephone If no transmission sound is heard the modem segment of the Main PWB has malfunctioned Continuous DTMF Test B215 only Dual Tone Multi Fr...

Page 196: ...o automatically detect and correct errors in the transmis sion process Emulation Hardware and or software that emulates the functions of one com puter system the guest in another computer system the h...

Page 197: ...ract with the device driver by using standard input output system calls Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing...

Page 198: ...ber of the factory built machines with the modification installed Name indicates the name of the retrofit Purpose provides a brief description of the modification Kit Number identifies the part number...

Page 199: ...July 2019 6 40 Xerox B205 B215 Multifunction Printer Service Manual Tags Initial Release General Procedures Information...

Page 200: ...July 2019 7 1 Xerox B205 B215 Multifunction Printer Service Manual Wiring Data Initial Release 7 Wiring Data BSD Block Schematic Diagrams 7 3 BSD 1 7 4 BSD 2 7 5...

Page 201: ...July 2019 7 2 Xerox B205 B215 Multifunction Printer Service Manual Initial Release Wiring Data...

Page 202: ...echanical power data for the Xerox B205 B215 Printers These block schematic diagrams are supplemental to the diagnostic and troubleshooting infor mation found in the Xerox B205 B215 Service Manual Eve...

Page 203: ...19 7 4 Xerox B205 B215 Multifunction Printer Service Manual BSD 1 Initial Release Wiring Data BSD 1 1 Main Electrical Power Drive LSU Fuser Network Figure 1 1 1 Main Electrical Power Drive LSU Fuser N...

Page 204: ...July 2019 7 5 Xerox B205 B215 Multifunction Printer Service Manual BSD 2 Wiring Data Initial Release BSD 2 2 Scanner ADF UI USB Fax Figure 1 2 1 Scanner ADF UI USB Fax...

Page 205: ...July 2019 7 6 Xerox B205 B215 Multifunction Printer Service Manual BSD 2 Initial Release Wiring Data...

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