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WSI 1.3.6 – Quick Start Guide

A Technote by

Customer Support

March 2009

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Summary of Contents for Wyse V90L

Page 1: ...WSI 1 3 6 Quick Start Guide A Technote by Customer Support March 2009 ...

Page 2: ...ne 13 Getting Illegal TFTP operation error messages on the thin client 13 When attempting to image I get a message Boot file not found 13 Getting File not found error messages 14 Not getting an IP Address 14 Getting the following Error Failure Firmware is not compatible 14 After re imaging the Thin Client reboots and starts the process again and becomes and endless loop 14 Getting an error PXE E78...

Page 3: ... Failure to connect the devices before installation will result in a loopback network condition and a subsequent inability to re image your thin clients DHCP IIS with FTP Services installed and running Single network adapter supported If you have two adapters you must disable one All software firewalls and Antivirus services stopped A simple hub unmanaged inexpensive switch or a crossover cable Wy...

Page 4: ...Internet Information Services IIS Manager and launch the applet From the IIS Manager screen Figure 1 select the Default FTP Site on the right pane then Right Click and select Properties NOTE If you cannot find this option verify that FTP services are installed Figure 1 Windows 2003 Server IIS Manager FTP Site Select 3 Select the Home Directory Tab Figure 2 Verify that the Read Write Log visits pri...

Page 5: ...L WSI 5 Install Wyse Simple Imager Double click on the WSISetup exe file and follow the installation prompts Use the default installation parameters Verify that the installation path is the same as the Default path of the IIS FTP root path see Figure 2 Figure 3 FTPRoot Install Path 6 After WSI Setup is complete a Wyse Simple Imager shortcut will be created on the desktop from which the application...

Page 6: ...TPD32 settings screen o Security None o Server Configuration Timeout 3 MAX Retransmit 40000 TFTP Port 69 o Base Directory C InetPub FTProot Rapport Tools sa o Advanced TFTP Options Option Negotiation Enabled Show Progress bar Enabled Activate Tftpd32 on this interface Enabled Figure 5 TFTPD32 Settings ...

Page 7: ...led If the devices are not connected a loopback network connection is created and you will not be able to image your devices Note Disable all software firewalls and antivirus 2 INSTALL Install the required software components IIS FTP DHCP and WSI Note For this example we are using DHCP turbo This program is not supplied nor supported by Wyse 3 CONFIGURE Configure TCP IP properties TFTPD DHCP turbo...

Page 8: ...Timeout 3 o MAX Retransmit 40000 o TFTP Port 69 Base Directory o C InetPub FTProot Rapport Tools sa Advanced TFTP Options o Option Negotiation Enabled o Show Progress bar Enabled o Activate Tftpd32 on this interface Enable iii Click OK and close the window Figure 7 TFTDP Settings Figure 8 DHCP Turbo settings DHCP Turbo Figure 8 DHCP Scope need not be set but here are the recommended parameters Sco...

Page 9: ...en Right Click select Properties then select the Home Directory Tab Verify that the Read Write Log visits privileges are set and the MS DOS option is selected Figure 9 Default FTP Properties Press Apply and OK Verify that all software firewalls and antivirus are disabled Restart DHCP Turbo before you start WSI Where to get DHCP Turbo http www tucows com ...

Page 10: ... to accommodate and recognize these components To address this issue and to prevent any damage to the hardware with Wyse Simple Imager new Product Numbers where added To avoid an Incompatible Firmware message or an Imaging and re booting loop check the part number of your thin client and use the following table to cross reference your thin client model to the equivalent model to select under WSI 1...

Page 11: ...rsions of the same device and you need specific image files for the amount of flash memory on the devices Sizes can be 16M 32M 192M 256M 512M etc Description For your information This information will help you identify the characteristics of the device this image is for See figure 6 for an example Important Use only Alpha Numeric A through Z 0 through 9 underscore _ or spaces Image File The name o...

Page 12: ...e 13 TFTPD Application window 11 Wait for the message Please start restart the client to start imaging Figure 14 Restart Client Message window 12 Click Ok and the Log message screen will appear Start Reboot the client When client finishes the imaging process the Log screen will display the log messages and the final status If the imaging was successful Success will be displayed If it failed it wil...

Page 13: ...over from this De Install WSI ONLY make sure you connect the WSI server and the thin client with power applied to it but NOT powered on and then re install WSI Refer to page 7 for more details 4 Verify the directory structure is set to c inetpub ftproot rapport c inetpub ftproot rapport tools c inetpub ftproot rapport tools sa 5 Check for spaces in the firmware filename under C inetpub ftproot rap...

Page 14: ...0 What you may find is that the path is actually C Inetpub ftproot Rapport Wyse5S50 5150_128_WyseS505150 NewVersion Note that an invalid character such as a comma will cause the WSI to truncate from that point on giving you the above message Solution Rename the path so that you remove the invalid character You can substitute the comma for an underscore Problem 10 After re imaging the Thin Client r...

Page 15: ... indicates a Successful imaging of the device end indicates a Failure to image a device log contains the Transaction information of the imaging process These files are located in the following directory C inetpub ftproot rapport tools sa logs You can also manually delete these files and try again Problem 14 I have a Viance Desktop device what model should I pick Solution 14 For a Viance Appliance ...

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