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Data Protection Notice

27

Greenstar – 6721852556 (2022/11)

11.6

Heating pump fault display

Fig. 51 Fault display at the heating pump

Table 31 Fault display at the heating pump

Heating pump test

To check the heating pump operation:
▶ Turn the rotary selector on the control unit to the symbol 

.

▶ Make sure that the rotary selector is turned back to its original 

position.

11.7

Sense II diagnosis functions 

For detailed information on menu guidance, refer to the instructions for 
the room controller. 

Diagnosis functions of the heat interface unit

▶ Select menu: Service > Diagnosis > Monitor values > Heat interface 

unit. 

The following data may be shown:

Status

: shows the current status of the heat interface unit (test 

operation, screed drying, DHW mode, heating mode, frost 
protection, no demand).

DHW volumetric flow rate

: in litres per minute

Supply temperature (primary side)

: in °C

Return temperature (on the heat source side)

: in °C

Heating circuit pump

: 0 % (not active), 100 % (active)

DHW circulation pump

: 0 % (not active), 100 % (active)

DHW control valve opening

: 0 % (valve closed) up to 100 % (fully 

open)

Htg. control valve opening

: 0 % (valve closed) up to 100 % (fully 

open)

Menu "Function check" of heat interface unit

▶ Select menu: Service > Diagnosis > Function check > Heat interface 

unit. 

The following data may be shown:

TWS

: set DHW control valve (0 %: closed, 100 %: fully open)

Heating

: set heating control valve (0 %: closed, 100 %: fully open)

12

Data Protection Notice

We,  

Bosch Thermotechnology Ltd., Cotswold Way, 

Warndon, Worcester WR4 9SW, United Kingdom

 

process product and installation information, 
technical and connection data, communication data, 
product registration and client history data to provide 
product functionality (art. 6 (1) sentence 1 (b) GDPR 

/ UK GDPR), to fulfil our duty of product surveillance and for product 
safety and security reasons (art. 6 (1) sentence 1 (f) GDPR / UK GDPR), 
to safeguard our rights in connection with warranty and product 
registration questions (art. 6 (1) sentence 1 (f) GDPR / UK GDPR) and to 
analyze the distribution of our products and to provide individualized 
information and offers related to the product (art. 6 (1) sentence 1 (f) 
GDPR / UK GDPR). To provide services such as sales and marketing 
services, contract management, payment handling, programming, data 
hosting and hotline services we can commission and transfer data to 
external service providers and/or Bosch affiliated enterprises. In some 
cases, but only if appropriate data protection is ensured, personal data 
might be transferred to recipients located outside of the European 
Economic Area and the United Kingdom. Further information are 
provided on request. You can contact our Data Protection Officer under: 
Data Protection Officer, Information Security and Privacy (C/ISP), 
Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.

You have the right to object, on grounds relating to your particular 
situation or where personal data are processed for direct marketing 
purposes, at any time to processing of your personal data which is based 
on art. 6 (1) sentence 1 (f) GDPR / UK GDPR. To exercise your rights, 
please contact us via 

[email protected]

 To find further 

information, please follow the QR-Code.

13

Appendix

13.1

Central Heating pump characteristics

Fig. 52 Modulating speed characteristics

[P]

Head (kPA)

[H]

Head (m)

[Q]

Flow rate, (m

3

/h or l/s)

[P1] Power (W)

• PP1: lowest proportional pressure curve.
• PP2: intermediate proportional pressure curve.
• PP3: highest proportional pressure curve. (default setting)

No. Dsiplay 

Fault

Pump operation

Remedy

1

red LED + 
yellow LED 
(LED 5)

Rotor is 
blocked

Restart attempt every 
1.33 seconds

Wait or 
unblock the 
shaft. 

2

red LED + 
yellow LED 
(LED 4)

Mains 
voltage too 
low

Warning only. Pump 
running. 

Check mains 
voltage. 

3

red LED + 
yellow LED 
(LED 3)

Electronics 
fault

Pump stops due to 
insufficient mains 
voltage or serious 
fault. 

Check mains 
voltage, 
replace pump

1

2

3

6720808928-23.1Wo

60

50

40

30

20

10

0

0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 3.6

0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 3.6

0

1

2

3

4

5

6

7

Q [m

3

/h]

Q [l/s]

Q [m

3

/h]

p

H

[kPa] [m]

P1

0

10

20

30

40

50

[W]

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1.0

Summary of Contents for 7735600658

Page 1: ...6721852556 2022 11 GB Installation and maintenance instructions for specialists Heat Interface Unit Greenstar HIU HIU E HIU KE Draft 24 11 22...

Page 2: ...mples wiring the control unit 11 6 4 Cable preparations 12 6 5 Connecting and securing the cable 12 7 Commissioning 13 7 1 Filling flushing and venting the system 13 7 2 Adjusting the control unit 14...

Page 3: ...erating correctly HHealth and safety The appliance contains no asbestos and no substances have been used in the construction process that contravene the COSHH Regulations Control of Substances Hazardo...

Page 4: ...ircuit primary side 7 Heating circuit plate heat exchanger brazed stainless steel 8 Differential pressure control valve do not change adjusting screw optional 9 Flow temperature sensor NTC for heating...

Page 5: ...this case the quantity of heat is not recorded by the heat meter accessory 12 If the bypass valve is installed the electronic bypass function must not be selected in the room controller and the jumpe...

Page 6: ...tipulated by attaching these markings The complete text of the Declaration of Conformity is available on the Internet worcester bosch co uk 3 Regulations Observeupdatedregulationsorsupplements Thesere...

Page 7: ...underfloor heating circuit 10 K 4 2 Pipework installation Any plastic pipe work used on the central heating system must have a polymeric oxygen barrier coating Carryoutapipenetworkcalculationtodeterm...

Page 8: ...ust be filled using a WRAS approved filling loop See the following figure Make sure the heating system is treated using a suitable inhibitor Appendix Specifications Mount filling loop between the pipe...

Page 9: ...vice The following hole patterns are printed on both sides of the drilling template Installation on finished wall wall mounting bracket at top mounting plate at bottom Installation on unfinished wall...

Page 10: ...hing live electrical parts can cause an electric shock Before installing accessories Disconnect the power supply to the heat generator building management system and any other BUS systems all poles an...

Page 11: ...t accessories to the control unit Connection Function Cables wires Heating pump only with HIU with integrated pump Phase 63 brown PEN conductor N blue Earthing green yellow Turbine DHW flow rate Red 4...

Page 12: ...hen stripping the cables that copper strands do not fall into the module Strip the cable so that the earth conductor is longer than the other wires Fig 25 Cable preparations here power cable 6 5 Conne...

Page 13: ...circuit pump if required 4 Adjust the room control for the heat interface unit and the heating circuit if room control is installed 5 Fill out the commissioning checklist 7 1 Filling flushing and ven...

Page 14: ...ult of pressure fluctuations as well as solution and degassing processes After 1 2 weeks vent the system again and top up if required Vent at every highest point in the system 7 2 Adjusting the contro...

Page 15: ...ngs Momentary presses of the selection button will cycle through the available pump curves After 10 seconds of inactivity the selected setting will be activated To change the setting press and hold th...

Page 16: ...ently measured data Transmission frequencies 434 MHz transmission power EN 300 220 2V3 2 1 10mWe r p 868MHz transmissionpower EN300 220 2 V3 2 1 25mW e r p Encrypted protocol Real Data Radio or Open M...

Page 17: ...ut 2 Cumulative value pulse input 2 Value of pulse L P 4 3 Pulse output 1 Value of pulse L P 4 4 Pulse output 2 Value of pulse L P Window 1 Window 2 Window 3 Window 4 6 1 LOG Date 1 Energy Max flow ra...

Page 18: ...in countries where waste electrical and electronic equipment regulations apply e g UK Waste Electrical and Electronic Equipment Regulations 2013 as amended These regulations define the framework for t...

Page 19: ...tion maintenance 1 2 3 4 5 6 Date Average return temperature on primary side __________ C __________ C __________ C __________ C __________ C __________ C Secondary heating T __________ C __________ C...

Page 20: ...interface unit Open the air vents at the top of the desired circuit Close the air vents again after draining Turn the drain valve 1 anti clockwise to open 2 Fig 39 Drain point connection To drain the...

Page 21: ...42 Heating system circulation pump NTC WW sensor and thermal overload protection accessory Drain DHW circuit completely To replace the sensor unplug the connecting lead from the sensor 1 Remove the r...

Page 22: ...w 1 on the holder Ease forward and then lift up the expansion vessel 2 out of the connector and foam insulation Fig 46 Expansion vessel removal Flow turbine flow limiter Drain DHW circuit completely U...

Page 23: ...n reliefs 11 Troubleshooting 11 1 Central Heating trouble shooting guide 6720808926 36 1Wo 1 5 4 3 7 6 2 3 8 2 6720808926 37 1Wo 1 2 3 4 5 6 6 6 6720808926 53 1Wo Problem Possible cause Possibly solut...

Page 24: ...ustanyinstalledflowregulatingvalvesattheheatinterfaceunittoobtainthecorrect differential pressure Increase the supply differential pressure on the system CentralHeatingflow temperature too high HIU co...

Page 25: ...f necessary Electronic keep warm function Adjust by pass valve Replace if necessary Faulty DHW control valve or dirt insidevalvebodycausinglowflowor no flow though district supply circuit Check that c...

Page 26: ...sor error Bypass DHW and DHW circulation pump functions are disabled Red PWM signal indicates a DHW control valve fault By pass DHW and circulation pump functions are disabled Yellow Supply return tem...

Page 27: ...lyze the distribution of our products and to provide individualized information and offers related to the product art 6 1 sentence 1 f GDPR UK GDPR To provide services such as sales and marketing serv...

Page 28: ...onsumption W 3 1 Appliance protection rating IP X4D Primary circuit 65 C1 1 DHW temperature 40 C with 30 K increase 70 C2 2 DHW temperature 45 C with 35 K increase 80 C3 3 DHW temperature 50 C with 40...

Page 29: ...y 11 Flow temperature sensor NTC primary circuit 12 Circulating pump 13 Flow temperature sensor NTC heating circuit 14 Heating control valve 15 DHW control valve 16 Return temperature sensor NTC heati...

Page 30: ...0 3 0 2 9 2 8 2 7 2 6 2 5 2 4 2 3 2 2 2 1 2 0 1 9 1 8 1 7 2 8 3 3 3 4 2 7 2 5 2 4 2 2 2 1 2 0 1 9 1 8 1 7 1 6 1 5 00100 001 34535 Kv 1 7 m hr Kv 1 3 m hr Kv 1 3 m hr Kv 1 1 m hr l s l h 200 225 250 30...

Page 31: ...100 150 200 70 60 50 40 30 20 15 8 9 10 7 6 5 4 3 2 1 5 0 7 0 8 0 9 1 0 6 0 5 90 80 70 60 50 40 30 20 15 10 9 8 7 6 5 4 3 2 1 5 1 0 9 0 8 0 7 0 6 0 5 100 90 80 70 60 50 40 30 20 15 10 9 8 7 6 5 4 3 2...

Page 32: ...Kingdom Tel 0330 123 9559 worcester bosch co uk TECHNICAL SUPPORT 0330 123 3366 RENEWABLE SUPPORT 0330 123 9229 CONTROLS AND CONNECTIVITY TEAM 0330 123 3641 APPOINTMENTS 0330 123 9339 SPARES 0330 123...

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