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13

User Manual WMF 5000 S +

Safety

Installation location

•  The device can be used as a self-service device if it is supervised 

by trained personnel.  
The machine must be set up so as to allow good visual access.

•  The device must be placed and levelled on a horizontal, sturdy, 

water-resistant, and heatproof base.

•  The device must not be cleaned using a water jet. The device 

must be installed where it is protected against water spray.

•  The device must not be located on a surface that is sprayed or 

cleaned with a water hose, steam jet, steam cleaner, or similar 
devices.

Water supply

•  3/8 inch hose connector with water mains tap, and dirt filter 

with 0.003 in (0.08 mm) mesh size, on-site. At least 29 psi 
(0.2 MPa) (2 bar) supply pressure at 0.53 gal/min (2 l/min). 
Maximum 87 psi (0.6 MPa) (6 bar).  
Maximum inlet temperature 95 °F (35 °C).

•  The set of hoses provided with the new coffee machine  

and/or the new water filter must be used. Do not use the old 
set of hoses.

Ambient temperature

•  Ambient temperature 41 °F to a maximum of 95 °F  

(+5 °C to a m35 °C)

Summary of Contents for 5000S+

Page 1: ...USER MANUAL NORTH AMERICA ENGLISH WMF 5000 S ...

Page 2: ...hin the product s enclosure that may be of sufficient magnitude to constitute a risk of fire or electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in this User Manual Do not use the machine if it is not working properly or if it is damaged Never alter built in saf...

Page 3: ...g on the equipment included in order to ensure proper hygiene The milk hose must be replaced regularly Never reach under the spouts while milk system rinsing Ensure that mixer hose is replaced securely because hot liquid may escape Never reach under the spouts while system cleaning Do not reach into the bean hopper or the brewing unit opening when the Coffee Machine is switched on to avoid bruisin...

Page 4: ...coffee machine Ensure that the staff and all users have access to the User Manual Hazard to life due to electrical shock The voltage inside the coffee machine is a hazard to life Never open the housing Never loosen the screws and do not remove any housing parts Conditions for use and installation In the event of failure to comply with maintenance information and the specifi cations in the Technica...

Page 5: ...to the operator At WMF safety is one of the most essential product features The effectiveness of safety devices can only be ensured if the following points are observed Read the User Manual carefully prior to use Do not touch hot machine components Do not use the coffee machine if it is not working properly or if it is damaged Use the coffee machine only when it is completely assembled WARNING CAU...

Page 6: ...or lack of experience or knowledge once they have been instructed in the safe use of the machine and the risks associated with it Children must not play with the device Cleaning and user maintenance must not be performed by children A coffee machine poses a potential for hazard when correctly used despite the use of safety devices Please observe the following instructions when using the coffee mac...

Page 7: ...tive in order to prevent a hazard Never immerse the mains plug in water or other liquids Never pour water or other liquids over the mains plug Always keeps the mains plug dry Do not unplug the equipment s plug on the rear of the coffee machine until the power cord has been unplugged from the mains The coffee machine must be disconnected from the power supply prior to maintenance and repair work Pu...

Page 8: ...SteamJet cup warmer The cups and adjacent surfaces also get very hot Hot water and steam may escape from the outlets in the heating up phase When dispensing beverages and steam do not reach beneath the spouts Do not reach beneath the spouts during the heating up phase Do not touch the spouts immediately after dispensing Always place an appropriate cup under the spout before dispensing a beverage C...

Page 9: ...risk of injury The coffee machine contains moving parts that can cause finger or hand injury Closing the operating panel can cause a crushing hazard Always switch off the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Carefully and gently close the operating panel Do not reach into the area of the moving spout CAUTION CAUTION ...

Page 10: ...e powder hopper bean hopper and the manual insert may only be filled with materials for the use intended Health hazard The milk system cleaner and the cleaning tablets are irritants Follow the protective measures on the packaging of the cleaning agent Only put in a cleaning tablet when an appropriate message is displayed CAUTION CAUTION ...

Page 11: ...poses a scalding hazard The drip tray may contain hot liquids Never reach under the spouts while cleaning Ensure that no one ever drinks the cleaning solution Be careful when moving the drip tray Slipping hazard Fluids can be discharged from the coffee machine if used improperly or if errors occur These fluids can cause a slipping hazard Regularly check the coffee machine for leaks and make sure n...

Page 12: ...nd or milk and or powder such as Choc or Topping The coffee beans milk topping and chocolate powder products must be suitable for processing in a fully automated coffee machine The products must not be processed after their expiration date This device is intended for industrial and commercial use and should be operated by experts or trained users in stores offices restaurants hotels or similar pla...

Page 13: ...t water spray The device must not be located on a surface that is sprayed or cleaned with a water hose steam jet steam cleaner or similar devices Water supply 3 8 inch hose connector with water mains tap and dirt filter with 0 003 in 0 08 mm mesh size on site At least 29 psi 0 2 MPa 2 bar supply pressure at 0 53 gal min 2 l min Maximum 87 psi 0 6 MPa 6 bar Maximum inlet temperature 95 F 35 C The s...

Page 14: ...ed to dispense and heat liquids other than coffee hot water beverages cleaning or milk chilled pasteurized homogenized UHT Hygiene The coffee machine must be set up by the operator such that care and maintenance can be performed without hindrance In office floor kitchen areas or similar self service set ups only staff instructed in operation of the coffee machine should supervise the coffee machin...

Page 15: ...at the customer s premises is to be arranged by the machine owner operator The work must be carried out by authorized installation technicians in compliance with general country specific and local regulations The WMF Service engineers must only connect the coffee machine to existing prepared connection points WMF Service is neither authorized nor responsible for carrying out any on site installati...

Page 16: ...ional 28 3 9 Cup size adjustment 28 3 10 Hot water dispensing 28 3 11 Steam dispensing 29 3 11 1 Auto Steam optional 30 3 11 2 Easy Steam optional 30 3 11 3 SteamJet cup warmer 31 3 12 Height adjustment of the combi spout 32 Automatic height adjustment 32 Cup detection optional 32 3 13 Bean hopper powder hopper 32 3 14 Manual insert lockable 33 3 15 Grounds container 34 3 16 Grounds disposal throu...

Page 17: ... Beverages 44 General information 44 Cup volume multiple brewing and dispensing option 45 Change recipes 47 Select coffee grinder 50 Text picture and cup height 50 Change buttons 52 4 5 Operating options 53 Operating elements 53 Button layout 56 PostSelection 57 Caffeine free 57 Beverage pre selection 58 Cancel beverage 58 Milk foam selection 58 Logo 59 4 6 Information 60 Last brewing cycle 60 Tim...

Page 18: ...educe brightness automatically 69 Touch calibration 69 Display background 69 Beverages Font color 70 Water filter 70 Eco mode 71 Temperature 71 Grinding degree setting 72 Brewing pressure display 72 Portioner 72 Bluetooth optional 72 S M L Function 73 Syrup optional 73 Milk optional 73 Nutritional information 74 Cup detection 74 4 11 Language 77 4 12 Eco mode 78 Eco mode display 78 4 13 USB 79 Loa...

Page 19: ...lean the milk system manually Easy Milk 91 5 4 6 Clean the combi spout manually Dynamic Milk 92 5 4 7 Clean the mixer 92 5 4 8 Clean the Auto Steam outlet 93 5 4 9 Clean the bean hopper 95 5 4 10 Clean the powder hopper 96 6 HACCP cleaning schedule 98 7 Maintenance and descaling 100 7 1 Maintenance 100 7 2 WMF Service 101 8 Messages and instructions 102 8 1 Messages for operation 102 8 2 Error mes...

Page 20: ...S DI_01_01_00 15 16 1 1 3 2 4 5 12 11 9 8 7 6 10 1 14 13 3 Espresso Café Crème Milk coffee Milk Espresso macchiato Cappuccino Latte Macchiato Milk Choc 5000 S DI_02_01_00 17 21 22 20 18 19 Function bar Header bar Introduction Parts of the coffee machine 2 Introduction 2 1 Parts of the coffee machine Ready to operate display ...

Page 21: ...rounds container 9 SteamJet cup warmer 10 Removable drip tray with drip grid 11 Steam outlet optional 12 Combi spout with integrated milk foamer 13 Operating panel 14 Side illumination 15 ON OFF switch operating panel open 16 Hopper lock Ready to operate display 17 Eco mode 18 Menu pad opens the main menu 19 Beverage buttons 20 SteamJet pad 21 Warm rinse pad 22 Barista pad The pads and buttons ava...

Page 22: ...se Electrical shock Hot steam Bruising or crushing hazard Hot surfaces Slipping hazard Notice of property damage for the coffee machine for the installation location Always follow the User Manual Note tip Instructions for safe use and tips for easier operation WARNING Follow the Safety chapter wstarting on page 5 CAUTION Operation safety instructions wpage 24 Care safety instructions wpage 81 Foll...

Page 23: ...ature of freshly brewed coffee Choc Hot chocolate Combi spout Standard is double spout Option available for single spout Cup detection The sensor optional measures the cup height automatically 3 different modes are available to choose from Decaf Decaffeinated coffee FFC Fresh Filtered Coffee FFC Grounds chute wGrounds disposal through the counter page 34 Main water supply tap Water stop valve angl...

Page 24: ...es and steam do not reach beneath the spouts Do not reach beneath the spouts during the heating up phase Do not touch the spouts immediately after dispensing Always place an appropriate cup under the spout before dispensing a beverage Health hazard Only use products that are suitable for consumption and for use with the coffee machine The powder hopper bean hopper and the manual insert may only be...

Page 25: ...o not touch the FFC capsule while beverages are being dispensed Refrain from touching the FFC capsule immediately after dispensing Bruising or crushing hazard risk of injury The coffee machine contains moving parts that can cause finger or hand injury Do not reach into the area of the moving spout 3 2 Other documents With syrup station option Follow the User Manual for the syrup station Follow the...

Page 26: ...g the timer 3 4 Milk or milk foam 3 4 1 Connect up the milk Bruising or crushing hazard risk of injury Risk of pinching due to rotating gears Do not open the milk pump The milk pump may be opened only by the Service department With WMF Cooler Easy Milk Dynamic Milk Remove the milk container from the cooler Push the milk container lid back Pour milk into the milk container Place the lid back on the...

Page 27: ... beverage button Cancel beverage Touch the beverage button again 3 6 Fresh Filtered Coffee FFC optional Our new Fresh Filtered Coffee feature provides dispensing of filtered freshly brewed coffee The freshly brewed coffee is free from oil and sediment thanks to this additional filter system Practically all coffee brews Espresso or Café Crème can be dispensed via this filter Espresso Café Crème Mil...

Page 28: ...display These are pre selection buttons which establish the desired size of the beverage before selection of the beverage M size of the beverage set no pre selection S approx 25 less than M L approx 25 more than M 3 9 Cup size adjustment Free selection of the cup volume is optionally available Depending on the setting the cup volume can be adjusted in post select mode after the beverage has been s...

Page 29: ...beverages and steam do not reach beneath the spouts Do not reach beneath the spouts during the heating up phase Do not touch the spouts immediately after dispensing Always place an appropriate cup under the spout before dispensing a beverage Burn hazard scalding hazard Milk and foam can boil over if the temperature is set to 194 F 90 C Fill jug to no more than half way Do not overheat milk when fo...

Page 30: ...he halfway point so that the milk will not run over when it foams Immerse steam nozzle deep into the milk Briefly touch the desired Auto Steam button Steam is discharged depending on the Auto Steam button allocation Steam dispensing ends after reaching the set temperature or when the Auto Steam button is touched again Briefly press the steam button Residue in the steam outlet tube is rinsed Wipe t...

Page 31: ... insert Health hazard hygiene The SteamJet function is intended for warming the cup and is not intended to be used for cleaning Always use freshly washed cups when warming cups The SteamJet cup warmer can use steam to warm up to 2 cups at the same time Place a cup on the cup warmer with the opening facing downward Touch the pad Hot steam slowly flows into the cup from below The jet of steam stays ...

Page 32: ...ferent modes depending on the setting Presence detection Office moves to cup height Size preselection 3 13 Bean hopper powder hopper lockable If possible refill product hoppers in advance Fill the hoppers no more than the amount needed for one day in order to maintain the freshness of the products Foreign objects can damage the grinders Such damage is not covered under the warranty Ensure that no ...

Page 33: ...lets Add ground coffee or cleaning tablet only after the display message Use only ground coffee in the manual insert Do not use water soluble powdered coffee Do not use coffee that is ground too finely Ground coffee prepared using the manual insert also possible with 3 receptacles Open manual insert lid Insert ground coffee maximum 0 67 oz 19 g Close manual insert lid Touch the desired beverage bu...

Page 34: ...ng overfilled The coffee machine will be soiled This may cause subsequent damage to the machine Always empty the grounds container before replacing If grounds container cannot be replaced check chute for coffee residue and remove 3 16 Grounds disposal through the counter optional The coffee machine can be fitted with grounds disposal through the counter In this case both the grounds container and ...

Page 35: ... not followed the liability is invalidated in the event of any resultant damage Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch briefly approx 1 second Coffee machine switches off Disconnect mains plug Turn off main water supply tap CAUTION Follow the Safety chapter wstarting on page 5 Clean drip tray daily Care wstarting o...

Page 36: ...no Latte Macchiato Milk Choc 5000 S 01_00 Button layout wOperating options page 56 The pads and buttons available on the display depend on the settings and the machine model Function bar Ready to operate display page 38 SteamJet cup warmer Eco mode active Beverage size S M L Warm rinsing Steam button Barista coffee strength Second type of coffee decaf Hot water Milk system refill Cup size adjustme...

Page 37: ...in DI_timer DI_system Accounting page 61 PIN rights page 62 Timer page 64 System page 67 DI_sprache DI_eco DI_usb Language page 77 Eco mode page 78 USB page 79 Menu control pads Main menu back Confirm value setting DI_pin PIN entry Delete value setting Next start Preparation test Load settings Back Save settings Show keyboard Messages on the display Event and error message Milk temperature display...

Page 38: ...play can bring up additional beverages Beverage dispensing begins once the desired beverage button is touched 4 2 2 Function bar Hot water button Hot water button for hot water dispensing Depending on the settings touching this hot water button brings up a selection of three dispensing temperatures in two beverage sizes each A beverage button can also be assigned for hot water SteamJet pad For hea...

Page 39: ...everage S M L pad For pre selecting beverage sizes The beverages must be set up accordingly beforehand Barista pad coffee strength Display Coffee strength without touching 2 beans normal as per setting touch 1x 3 beans 15 stronger than the setting touch 2x 1 bean 15 weaker than the setting Maximum quantity of ground coffee 0 67 oz 19 g per brewing cycle The coffee strength will be altered for the ...

Page 40: ...p the symbol before selecting a beverage The beverage is then prepared from the beans in the decaffeinated coffee grinder Second type of milk optional There is an option to dispense a second type of milk This could be skim milk or a soy drink for example Steam button The steam button is used to dispense hot steam for warming beverages Milk can be foamed by means of the steam button Milk system ref...

Page 41: ...ng With switch off or without switch off the coffee machine after system cleaning Mixer rinsing Mixer rinsing is an intermediate cleaning of the mixer Milk system cleaning Milk system cleaning can be started separately This makes sense if there are longer periods between dispensing milk beverages The milk system cleaning program cleans the milk system DI_pfege Menu control pads wOverview page 36 C...

Page 42: ...structions on the display This pad can also be used to indicate how many more beverages can be dispensed with the current filter and when to next perform system cleaning with FFC Foamer rinsing Foamer rinsing is an intermediate cleaning process for the milk foamer CleanLock Touch CleanLock A 15 second countdown starts The touch display can now be cleaned The touch display is activated again 15 sec...

Page 43: ...n the coffee machine is switched off the switch off rinsing must be run if milk beverages have been dispensed since the last time the machine was cleaned Preparing the milk system after cleaning Options active inactive Default value inactive active After the milk system cleaning cycle the machine shuts down normally If this function is activated the user can replace and connect the milk container ...

Page 44: ...ad The beverage is dispensed using the newly changed values If the beverage is as desired touch the Save symbol The recipe is saved Save recipes The modified recipe is saved Load recipes A saved recipe is loaded to a beverage button here Touch a beverage button Touch the Load recipes pad A submenu opens Mark the desired recipe Touch the Save recipes pad The beverage button is assigned to the newly...

Page 45: ...standard the S M L quantity can be changed under cup volume Each size can also be individually set to active or inactive Inactive means that the size no longer appears as a selection for the individual beverage Cup volume S M L The recipes for the sizes S and L are generated M is as set Default value S 25 less than the setting L 25 more than the setting Activate S M L and make a change for all bev...

Page 46: ...t Stop The dispensing runs until the set volume is reached The dispensing can be stopped sooner by touching the button again Start Stop Freeflow A brief press of a button starts Start Stop dispensing A longer press of the button for more than 1 second starts freeflow dispensing Freeflow The beverage or steam is output for as long as the button is pressed and held Metered The set volume is dispense...

Page 47: ... water Syrup DI_04_04_02 Current recipe composition The additions in the recipe are displayed here The preparation order is from left to right Additions that are above or below each other are processed at the same time The software indicates whether desired options are not technically possible Inventory of factory additions The additions that can be used for the recipe are shown here Touch the des...

Page 48: ...The setting options for the selected addition are displayed The saved and current data are displayed The current values The values saved by Service The factory values Ground coffee quantity Enter in grams g Water quantity milk quantity Enter in milliliters ml FFC Set whether to direct the brewed coffee through the filter or not Chilled coffee Set whether to direct the brewed coffee through the coo...

Page 49: ...ood blend of coffee and milk Fluffy Fluffy light milk foam with a somewhat coarser bubble structure and balanced milk flavor Coffee quality The quality levels influence the coffee brewing cycle The higher the quality level the more intensive the release of the flavor and aromatic substances in the coffee Quality levels 1 After pressing space is provided for the ground coffee to swell 2 After press...

Page 50: ...145 Recipe number 92 Factory 92 Note Macch long pause Text picture Latte Macchiato Beverage settings latte macchiato Change text picture Detect cup _03 Text and picture The beverage name and photo of a beverage button are adjusted here Activate the keyboard by touching the keyboard pad Note A note about the beverage can be saved here 1 2 3 Menu control pads wOverview page 36 The Detect cup button ...

Page 51: ...hen set up this way with active presence detection the spout will move to the height saved for the beverage when the beverage is selected Size preselection with cup sensor The sensor detects the cup height and enables the beverage if the detected height matches the saved value Use configured cup heights S M L If this button is active then the cup heights are set in the system menu If this function...

Page 52: ... Manual WMF 5000 S Software Beverages Change buttons The positions of two beverage buttons are swapped here Touch a beverage button Touch the Change buttons pad Touch the beverage button that is to be swapped ...

Page 53: ...active SteamJet inactive Error message inactive Cup size adjustment inactive Second type of milk inactive Language pre selection active Fill milk system active Beverage pre selection inactive Cancel beverage inactive Barista pad Options active inactive Default value active active The pad is displayed when ready for operation DI_bedien Operating elements DS_04_05_01 Barista pad page 53 Warm rinse p...

Page 54: ...ormation for each beverage Options active inactive Default value inactive Menu pad Options active inactive Default value active active The menu pad reacts immediately when the pad is touched inactive Touching the empty pad twice calls up the main menu SteamJet Options active inactive Default value inactive active The pad is displayed when ready for operation Enter nutritional information wSystem w...

Page 55: ...g the beverage Options active inactive Default value inactive Sliding the cup on the controller to the right increases the cup volume and sliding left reduces it The cup volume is indicated in percent Controller in the center 100 as set Controller all the way left 50 less Controller all the way right 50 more Second type of milk optional A second type of milk is activated here There is an option to...

Page 56: ...gs button layout Options active inactive Default value inactive Milk system refill This function fills the milk system Milk system refill can be activated here Options active inactive Default value inactive active The errors are shown on the display as a text message Button layout Various standard button layouts are saved and can be selected here Button layout Self service Flags wButton layout pag...

Page 57: ... inactive The functions and their pads are not displayed in the inactive state Caffeine free Options active inactive Default value inactive Decaf factor The value for the Decaf factor is entered here Ground coffee quantity for Decaf decaffeinated coffee is set by percentage for the ground coffee quantity set in the recipe This setting applies to all coffee beverages with pre selected Decaf Setting...

Page 58: ... additional button touch The header bar displays Beverage pre selection active Cancel beverage Options active inactive Default value inactive active Beverage dispensing can be interrupted by touching the beverage button again Milk foam selection Options active inactive Default value active Beverage pre selection DS_04_05_06 Milk foam selection is possible only with Auto Steam option ...

Page 59: ...he option is set to active and a customer s logo has been downloaded the customer s logo is shown at the center of the header bar when Ready to operate When the vending devices are connected it shows the customer s logo In this case both logos cannot be displayed Load customer s logo Insert the USB stick containing the customer s logo Load the customer s logo Size of customer s logo The logo must ...

Page 60: ...ntact data for WMF Service Serial number of the coffee machine Care The last cleaning and care actions that run via coffee machine programs are displayed here Water filter and descaling Information on the remaining capacity of the water filter and the time of the next descaling Journal Journal of events and errors during operation and cleaning of the coffee machine DI_info Last brewing cycle DS_04...

Page 61: ...a the USB port Beverage 1 2 3 4 2 Espresso M 2 2 2 2 Espresso 1 1 1 1 Espresso M 1 1 1 1 Accounting DI_abr Counters DI_04_07_00 Standard setting Counter 1 day counter Counter 2 week counter Counter 3 month counter Counter 4 year counter Each counter can be reset Vending machines See vending machines User Manual External accounting See the waiter accounting instructions DI_abr Counters DS_04_07_01 ...

Page 62: ... set to active a text can be saved here e g Free of charge The text is displayed in the header bar Display beverage buttons When All free of charge is set to active a text for the beverage button can be saved here 4 8 PIN rights One PIN can be assigned for each of the areas listed below Cleaning Setting Accounting The PINs are hierarchical This means for example the settings PIN simultaneously gra...

Page 63: ...br Accounting without delete DI_usb USB Accounting PIN On entering the valid PIN access granted to DI_pfege Care DI_pin PIN DI_getr Beverages DI_timer Timer DI_bedien Operating options DI_system System DI_abr Accounting with delete DI_sprache Language DI_usb USB Re enter PIN Once a PIN has been assigned for access rights the PIN number must be entered here in order to assign a new PIN Cleaning DS_...

Page 64: ...iew of all switch on and switch off times Timer DI_timer Timer overview Monday Tuesday Wednesday Thursday Friday Saturday Sunday 00 00 01 00 02 00 03 00 04 00 05 00 06 00 07 00 08 00 09 00 10 00 11 00 12 00 13 00 14 00 15 00 16 00 17 00 18 00 19 00 20 00 21 00 22 00 23 00 Button layout Eco mode Timer 07 07 07 07 07 07 Self service 07 Self service 07 Self service 07 00 Dynamic Milk 07 00 Dynamic Mi...

Page 65: ...witching times The following functions can be switched by means of the timer Button layout Eco mode ON OFF timer All changes to switching times take effect in the future only Select desired timer option Select individual day or days Set timer switching times The times are previously set for all selected days After confirmation a weekly overview is displayed with the switch time settings The indivi...

Page 66: ... mode timers can be adjusted Options active inactive Default value inactive Daylight saving time Set whether to switch to daylight saving time automatically here This menu is displayed only if no telemetry module is installed Options active inactive Default value inactive Time zone The time zone can be set here Button layout DS_04_09_06 Eco mode DS_04_09_07 Daylight saving time DS_04_09_02 Time zo...

Page 67: ...or Measurement of milk temperature Quality check Dynamic Milk External influences can cause changes to the milk temperature milk foam volume and milk foam quality in the milk system The Quality check menu can be used to reset the settings to their base values Fill the blue cleaning container with cold water Connect the milk hose Place a measuring cup with 0 132 gal 500 ml capacity under the spout ...

Page 68: ...of RGB values There are also the following options Slow color change Standard color change Quick color change Off The current setting is displayed immediately Illumination when Ready to operate Standard color side Event display message Options active inactive Default value inactive active The illumination during a message can be adjusted Illumination for messages event Event color side Progress di...

Page 69: ...tness is reduced automatically 5 minutes after the last beverage is dispensed If the display brightness has been dimmed the display returns to the selected brightness level when it is first touched The second time a beverage button is touched the corresponding beverage is dispensed Touch calibration Recalibrate the touch display Display background The color design for the touch display can be set ...

Page 70: ...KH gpg here The carbonate hardness test is supplied with the accessories If the coffee machine is run with the wrong water hardness setting this can lead to severe lime build up and thus to leaking valves No liability is assumed for any resulting damage Determine the water hardness Request drinking water hardness reading from water supplier or determine using WMF carbonate hardness test complete w...

Page 71: ...in liters here Eco mode The Eco mode can be activated here Options active inactive Default value inactive Switch off Options never 30 min 60 min 90 min 120 min 150 min 180 min Default value never Temperature The boiler water temperature is set here coffee brewing water temperature Eco mode DS_04_10_05 wEco mode page 78 Temperature DS_04_10_08 ...

Page 72: ...display can be activated here Options active inactive Default value inactive Portioner The names of the beans and powders used can be saved here Espresso or Café Crème are the default options available Bluetooth optional The optional WMF Bluetooth stick is required for this function Options active inactive Default value inactive Set Bluetooth to active here Open the operating panel Insert the WMF ...

Page 73: ... factor for beverage sizes for L recipes that are newly activated Default value 125 Syrup optional Assign names and symbols to syrups here Activate the available metered quantities single double big Milk optional Assign names and symbols to milk 1 and milk 2 here S M L DS_04_05_04 S M L Cup volume S M L wSoftware wBeverages page 45 Tip Beverage sizes S M L can also be defined in the recipe and are...

Page 74: ...0 mm to 2 36 inch 60 mm Minus g Smaller distance from cup Plus g Greater distance from cup Steps 0 20 inch 5 mm Standard 0 40 inch 10 mm to 0 59 inch 15 mm distance Cup height tolerance The tolerance for cup height is set here for beverages with inactive S M L The height for a recipe is set in the beverage menu The tolerance set here determines how precise this height must be in order to enable th...

Page 75: ...cted beverage Office moves to cup height The cup sensor detects whether there is a receptacle beneath the spout and determines its height The outlet then moves to a preset distance from the top of the cup Size preselection The cup sensor detects whether there is a receptacle beneath the spout and determines its height Based on this value matching beverages are shown on the display If S M L pre sel...

Page 76: ...ries between the beverage sizes The arrow symbols can be used to move these lines Delete cup sizes Touch Select a desired size or All size The selection is deleted The cup size is deleted Add cup size Place the new size cup under the spout Assign the desired S M L size Touch Cup detection Please place cup or mug underneath M L S M Size 1 Size 2 Size 3 Currently Cup height 140 130 120 110 100 90 DI...

Page 77: ...esired beverage size is requested Select the correct beverage size The beverage is dispensed Using Operator cup Touch Operator cup The beverage selection is displayed Select desired beverage The cup sensor automatically detects the size of the cup under the spout and the beverage is dispensed according to the S M L settings 4 11 Language The language used in the display is set here The available l...

Page 78: ... up Eco mode Options On Off Timer Default value Off The Eco mode can be activated here Eco mode display The Eco mode symbol is displayed on the in the header bar of the Ready to operate display There are two states Eco mode active The coffee machine is currently in the reduce phase Eco mode ready Eco mode is based on idle time 10 minutes after the latest beverage has been dispensed Immediate start...

Page 79: ...hine here Load beverage symbols Load photos or beverage symbols from USB stick Save recipes Current recipes are exported from the coffee machine to the USB stick here Save recipes as pdf file The active recipes all customer recipes or all factory recipes can be exported as PDF files Export counters Current counter levels are exported from the coffee machine to the USB stick here DI_usb Load recipe...

Page 80: ... the USB stick here Load data Data settings such as machine data beverage data etc are loaded here from the USB stick to the coffee machine Can be protected by a PIN Load language If available another display language can be loaded to the coffee machine from the USB stick here Firmware update For Service only HACCP Export DS_04_13_06 Data back up DS_04_13_07 Load data DS_04_13_08 Load language DS_...

Page 81: ...d can build up in the milk system Clean the milk system daily Replace the milk hose at regular intervals Change the mixer hose at regular intervals Follow all hygiene instructions Follow the HACCP cleaning schedule Health hazard hygiene Germs can multiply in a coffee machine that is not in use Prior to and after every instance that the machine is shut off for several days perform all cleanings CAU...

Page 82: ...ard Never reach under the spouts while cleaning Always lock out the touch display with CleanLock before cleaning Ensure that no one ever drinks the cleaning solution Dynamic Milk If no beverage with a milk component has been dispensed for 119 minutes an automatic milk system rinse is started and the system is filled with fresh milk Note The next time the coffee machine is switched on fill up the m...

Page 83: ...an the grounds container wpage 89 x Clean the drip tray O wpage 89 x Clean the housing and the cup sensor wpage 90 x Clean the milk system manually Easy Milk wpage 91 x Clean the milk system manually Dynamic Milk wpage 92 x x Clean the mixer O wpage 92 x x Clean the steam outlet O wpage 93 x Clean the bean hopper wpage 95 x Clean the powder hopper wpage 96 Daily Daily at least once per day and as ...

Page 84: ... also be cleaned as part of system cleaning when needed Health hazard irritation and scalding hazard During cleaning hot cleaning solution and hot water run out of the combi spout and out of the hot water spout Hot liquids can irritate the skin and the heat poses a scalding hazard Never reach under the spouts while cleaning Ensure that no one ever drinks the cleaning solution The cleaning program ...

Page 85: ...cleaning container is required for cleaning Start Start the Care menu Touch System cleaning Follow the information on the display 5 3 2 Mixer rinsing Health hazard scalding hazard During rinsing hot rinsing water flows out of the combi spout Never reach under the spouts while rinsing Mixer rinsing can be started separately Start the Care menu Touch Mixer rinsing Follow the information on the displ...

Page 86: ...ere are longer periods between dispensing milk beverages The milk system cleaning program cleans the milk system For milk system cleaning for coffee machines with Easy Milk Dynamic Milk the special blue cleaning container is required for cleaning A special cleaning tablet must be used Start the Care menu Touch Milk system cleaning Follow the information on the display CAUTION Follow the Safety cha...

Page 87: ...tarts automatically When the foamer rinsing is activated there must be no previously dispensed beverages located beneath the combi spout Start the Care menu Touch Foamer rinsing Follow the information on the display 5 3 5 Foamer rinsing Dynamic Milk For coffee machines with Dynamic Milk the foamer is rinsed automatically every 2 hours 5 3 6 FFC filter change Health hazard scalding hazard The filte...

Page 88: ...ts The touch display can now be cleaned The touch display is activated again 15 seconds after the last time it was touched Scalding hazard If a beverage is initiated accidentally there is a hazard of being injured Always lock out the touch display with CleanLock before cleaning There is a risk of causing scratches or scoring Clean the display with a clean damp cloth Do not use any cleaners or impl...

Page 89: ...ot liquids If the drip tray is not properly engaged such as after cleaning there is a burn hazard due to hot liquids Be careful when moving the drip tray Replace carefully so that no water accidentally drips down Always make sure the drip tray is seated correctly Lift up the front of the drip tray slightly and remove it Clean drip tray thoroughly Rinse the drip tray with clear drinking water Dry o...

Page 90: ... cleaner Switch off the coffee machine using the ON OFF switch Allow the coffee machine to cool Once the coffee machine has cooled down clean the housing with a damp cloth Clean the sensor with a clean damp cloth IMPORTANT Follow the Warranty chapter wstarting on page 111 Note Durability can compromised with alkaline cleaning agents solvents such as acetone carbon carbon tetrachloride paint thinne...

Page 91: ...d the mixer hose 1 Mix a special cleaning tablet with 0 132 gal 500 ml of warm tap water Dismantle combi spout Place all parts of combi spout in the cleaning solution 3 parts All parts must be completely immersed in the cleaning solution After 5 hours clean all parts thoroughly with a brush Rinse all parts of the combi spout very thoroughly with clear drinking water Thoroughly rinse the milk hose ...

Page 92: ...y Slide the operating panel upward Pull the mixer hose off of the combi spout and use the handle to move the mixer bowl upward The propeller for the mixer is now visible Daily Remove the mixer bowl Disassemble the mixer bowl into its four component parts Thoroughly clean the parts under running drinking water When needed weekly Mix 5 ml 0 001 gal of WMF special cleaner or a special cleaning tablet...

Page 93: ...it engages in the lock Attach mixer hose on the combi spout 5 4 8 Clean the Auto Steam outlet Burn hazard scalding hazard When dispensing beverages and steam hot liquid comes out of the spouts The adjacent surfaces and spouts become hot Hot water and steam may escape from the outlets in the heating up phase When dispensing beverages and steam do not reach beneath the spouts Do not reach beneath th...

Page 94: ...e thoroughly with water Touch the steam button The steam clears the holes of the steam nozzle of milk residue and removes cleaner residue Weekly Unscrew the steam nozzle Immerse steam nozzle in the cleaning solution for at least 5 hours Clean with a brush Rinse thoroughly with clean water Screw the steam nozzle onto the Auto Steam outlet Immerse steam nozzle in a jug with clear water Briefly touch...

Page 95: ...njury The coffee machine contains moving parts that can cause finger or hand injury Always switch off the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Never clean the bean hoppers in a dishwasher Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch until coff...

Page 96: ...n the powder hopper The powder hopper should be cleaned when needed and at regular intervals Recommendation monthly Cleaning will be more frequent depending on powder consumption Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch until coffee machine switches off Disconnect mains plug Turn the lock on the powder hopper 180 to ...

Page 97: ...p cloth Thoroughly clean individual dosing auger components Allow powder hopper and individual components to dry completely Re assemble and replace the dosing auger and screw on union nuts Ensure correct orientation of discharge Refill and replace powder hopper Turn the lock 180 to relock it Portioner with individual parts Dosing auger IMPORTANT ...

Page 98: ...achines meet the requirements described above If care and cleaning of the coffee machine is not carried out properly dispensing milk beverages will constitute a food hygiene hazard point Please observe the following points in order to comply with the HACCP cleaning schedule Sanitize the milk system daily Follow the cleaning instructions for the milk system in the Care chapter This will ensure that...

Page 99: ...ufficient for approx 20 cappuccinos WMF offers a range of refrigeration options e g WMF countertop coolers HACCP cleaning schedule Only use chilled UHT milk to prevent health risks due to bacteria For powder beverages use only products that have not exceeded their expiration date Cleaning steps Date Cleaning steps Signature Date Cleaning steps Signature Time Time 1 2 3 4 1 2 3 4 1 17 2 18 3 19 4 2...

Page 100: ...ut Customer Care or contract maintenance should be carried out promptly to ensure correct functioning and so as to avoid any subsequent damage 7 1 Maintenance Maintenance after the display message may only be undertaken by trained personnel or by WMF Service as in this instance components affecting safety must be replaced The following care or maintenance stages are provided Maintenance after the ...

Page 101: ...F Service if the local service point is not known WMF Group GmbH Eberhardstraße 35 D 73312 Geislingen Steige Important For other maintenance work and repairs please contact your local WMF Service The telephone number can be found on the address sticker on the coffee machine and on the delivery note ...

Page 102: ...urn on water tap and confirm Empty grounds container Empty grounds container Grounds container missing Replace the grounds container correctly Change water filter Change water filter Follow water filter instructions Call WMF Service when needed Call WMF Service Error number is displayed Service message Service maintenance after the display shows a message Call WMF Service Error messages and malfun...

Page 103: ...or indicated is not listed please call WMF Service Some messages lead to blocking of individual functions You will notice this by the fact that the beverage button illumination goes out The beverage buttons that are still illuminated can continue to be used Your WMF 5000 S is provided with a diagnostics program Any errors that occur are shown on the display The error messages listed may also be ca...

Page 104: ...er Between each of the following steps switch off the coffee machine and on again If error not remedied carry out the next step Set the grinding degree coarser wSoftware wSystem wSet grinding degree page 72 Reduce quality wSettings wRecipes page 49 If error not remedied call WMF Service 186 Steam boiler level Beverage dispensing temporarily blocked Check that grounds container is correctly inserte...

Page 105: ...nstructions No Choc dispensing but water in grounds container Do not use Choc dispensing Call WMF Service coffee dispensing possible Choc portioner blocked Choc dispensed only with water Clean the portioner wCare wClean the powder hopper page 96 Empty powder Turn dosing auger manually until all powder is removed If necessary rinse with water Allow all parts to dry completely Coffee dispensing on t...

Page 106: ...een cleaned Clean the milk system wCare wClean the milk system manually page 91 Check whether the milk has been cooled sufficiently No powder beverage dispensing Clean the mixer bowl Is the hose kinked Perform milk cleaning and rinsing more often if necessary daily wCare wClean the mixer page 92 Use lower powder dosage Use higher water dosage Pump runs continuously water in grounds container Switc...

Page 107: ...m can always be discharged from a coffee machine Do not use the coffee machine outdoors Set up the coffee machine so that it is protected against water spray Always place the coffee machine on a water resistant and heatproof base in order to protect the installation surface against damage Coffee grinder Foreign objects can damage the grinders Such damage is not covered under the warranty Ensure th...

Page 108: ...revention measures such as installation of a suitable water monitor in the mains water supply installation of smoke alarms After a company holiday several days or weeks we recommend running the cleaning mode at least twice before reusing the machine 9 2 Directives Manufacturer WMF Group GmbH 73312 Geislingen Germany The coffee machine fulfills the requirements of UL 197 NSF4 The device fulfills th...

Page 109: ...n Commodities as well as the EU regulations No 10 2011 Currently valid country specific rules apply in countries outside of the European Union This device is subject to the directive on waste electrical and electronic equipment WEEE 2012 19 EU and may not be disposed of as domestic waste Requirements traceability pursuant to EC regulation No 1935 2004 and Good Manufacturing Practice within the mea...

Page 110: ...rsonnel should carry out care procedures and be available for questions regarding use The operator shall ensure that electrical equipment and operating facilities are in a fit state in USA in accordance with NEC In order to ensure the operating safety of your coffee machine it is essential to perform regular checks of the safety valves and the pressure containers among other checks These measures ...

Page 111: ...ld up chemical physical electrochemical or electrical effects If a water filter is not fitted even though the local water supply requires use of a water filter and malfunctions occur as a consequence If malfunctions occur as a result of failure to follow instructions for the handling maintenance and care of the unit e g User Manual and maintenance instructions With respect to faults which occur as...

Page 112: ...et of hoses provided with the new coffee machine and or the new water filter must be used Do not use the old set of hoses Water quality For drinking water with carbonate hardness from 5 dKH 5 gpg or higher a WMF water filter must be fitted Water drain tube optional Hose a minimum of DN 19 minimum downward slope of 0 02 in in 2 cm m Use at elevation above sea level 6 562 ft We reserve the right to ...

Page 113: ...idity 80 relative humidity without condensation Do not use unit outdoors Installation surface water spray The device must be placed and levelled on a horizontal sturdy water resistant and heatproof base The device must not be cleaned using a water jet The device must be installed where it is protected against water spray The device must not be located on a surface that is sprayed or cleaned with a...

Page 114: ...head clearance of at least 7 87 in 200 mm above the product hoppers are recommended A clear height of 43 31 in 1 100 mm from the top of the supporting surface should be ensured The height of the installation surface above the floor is at least 33 47 in 850 mm If the coffee machine connections are to be run downwards through the counter please make space for the lines which can reduce the usable sp...

Page 115: ...er cord must not come into contact with hot surfaces If the power cord for this device is damaged then it must be replaced by our service personnel or a similarly qualified person in order to prevent hazards In order to avoid possible faults from arising in our shielded data lines due to potential equalization currents between the devices an additional potential equalization unit should be planned...

Page 116: ...hopper labels 33 2624 7000 all Milk and mixer system 1 Pcs Double foamer complete 33 2867 5300 Easy Milk 1 Pcs Milk restrictor 33 2614 9000 Easy Milk 1 Meter Milk hose 00 0048 4948 all 1 Pcs Milk hose spring 33 0190 3000 all 1 Pcs Milk hose sleeve 33 2180 5000 all 1 Pcs Plug Clean adapter 33 2427 5000 all 1 Pcs Mixer bowl 33 2895 4000 Powder 1 Pcs Mixer wheel 33 2895 5000 Powder 0 25 Meter Mixer h...

Page 117: ...l 1 Pack Special cleaning tablets for the milk system 33 2622 0000 all 1 Pcs Cleaning container for the milk system 33 2593 6000 all 1 Pcs Cleaning container lid for the milk system 33 2593 7000 all 1 Pcs Pipe cleaner 33 0350 0000 all 1 Pcs Cleaning brush 33 1521 9000 all 1 Tube WMF Molykote gasket grease 33 2179 9000 all Documentation 1 Pcs Set of documents WMF 5000 S 33 4186 6900 all ...

Page 118: ...or 57 Decrease display brightness 69 Delete addition 48 Delete timer 65 Descaling 60 Directives 108 Dispensing option 46 Dispensing test 44 Display and illumination 68 Display background 69 Display brightness 69 Display for beverage buttons and settings 21 Drip tray 35 Duties of the owner operator 110 Dynamic Milk foam quality levels 49 E Easy Steam 30 Eco mode 66 71 78 Enable milk system 42 Error...

Page 119: ...21 S Safety 5 Safety devices 5 Save recipes 79 Save recipes as pdf files 79 Second type of coffee 40 Second type of milk optional 40 55 Select coffee grinder 50 Self service 53 Self service mode 53 Service 60 Set the cup height manually 51 Set timer switching times 65 Settings 43 Settings PIN 63 Side illumination 21 Size setting S M L 76 S M L buttons 28 S M L Function 45 73 S M L pad 39 Software ...

Page 120: ...l may be reproduced in any form or processed duplicated or distributed using electronic systems without written consent Design and production typesetting and print presentation TecDoc GmbH Geislingen info tecdocgmbh de Original User Manual Printed in Germany We reserve the right to make technical modifications 15 06 2020 Series 1950 33 4186 6900 02 2020 ...

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