Assembly and Operating Instructions
– Industrial sectional door MakroPro 100
,
MakroPro Alu 100
9
EN
Technical description
IIiO/BS/MakroPro100/10/2015/ID-92974
Cause
Solution
Door cables dropped from the drum.
• Check the cables tension.
• Check limit switches position.
• Check the distance between the guide rails along its whole length.
• Check if the door is not blocked in the rails.
• Check the angle of horizontal rails (if the rails have proper slope).
• Check bumpers position.
• Check if both cables have identical length.
High resistance is observed during door operation. The door leaf does not
open smoothly.
• Check the correct and smooth rotation of rollers during door opening and
closing. If the rollers put resistance or fail to rotate, they should be adjusted
and lubricated.
• Check the rails for dirt that may cause incorrect door operation.
Vibrations of the mounting construction are observed during door operation.
• Check all fixing points of all joints and regulate if necessary (bolts to mount
the drive, rails and screws to mount hinges, etc.).
• Check the proper mounting of horizontal guide rails.
The lock does not open/ close. Incorrect operation of the lock.
• Grease the barrel insert.
• Check the bolt operation. Lubricate it if any resistance is observed.
• Check the proper mounting of the lock-to-bolt rod.
• Check the operation of a latch that blocks the lock.
Cable break safety device was activated.
• Check the cables. Replace damaged cables.
• Replace the safety device.
Cables are improperly wound up on a drum.
• Check the cables for proper winding up and tension.
• Check cables length.
Rollers slipped out from the guide rail.
• Check the proper adjustment of the limit switch.
• Check the distance between the guide rails.
• Check the guide rails for any deformations.
Automatic door does not stop when it encounters an obstacle.
• Check safety edge operation.
• Check the condition and proper connection of spiral cable.
• Check the information on a controller screen.
• Check the controller configuration acc. to the drive instruction.
The door does not stop in its open/ closed position.
• Check the operation and adjustment of limit switches.
Actuator operates but the door does not open.
• Check the key connecting actuator with winding shaft.
The diode on a transmitter (remote control) does not light.
• Replace the battery, or a transmitter if necessary.
The control panel does not respond to a signal from operable transmitter
(remote control).
• Check the fuse in control panel.
• Check the radio receiver connection.
• Check the controller power supply.
• Program the transmitter.
Door leaf does not drop equally during closing.
• Check the cables for proper winding up on a drum.
The door is closed, but the sealing does not touch the floor.
• Check the cables winding up on the drum.
• Check limit switches position.
• Check if the floor is levelled.
The door is closed, the top panel does not reach the lintel.
• Check the proper mounting of the top roller holder.
Too low height of the door leaf compared to the guides rails.
• Check the bottom sealing, when the door is in its closed position.
• Check the gaps between the panels.
[D000169]
16. FREQUENTLY ASKED QUESTIONS
In case of any doubts, or if a cause remains unsolved, please contact the authorized service centre.