Wisenet SRB-160S User Manual Download Page 48

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trouble shooting

48_

trouble shooting

WINDOWS iSCSI INITIATOR CONNECTION FAILURE

Message

Cause & Solution

The target does not have enough
resources to process the given request

Cause



The storage allows only one connection for an iSCSI target.

Solution



Disconnect the iSCSI target and try again.

You can check the information of the initiator for the
currently connected iSCSI in the "Storage > iSCSI Target"
menu of the Web Viewer.

FIRMWARE UPDATE FAILURE IN SAFARI BROWSER ON MAC

Message

Cause & Solution

Firmware update do not works in Safari
browser on Mac

Cause
The use of cookies for SRB-160S Web Viewer is restricted.

Solution

①

Click “

Safari>References

”, and click “

Privacy

”

②

Select a “

Cookies and website data

” option , “

Allow from

websites I visit

”

③

Click “

History > Clear History

”.

④

Select “

all history

”, and click “

Clear History

” button.

⑤

Close all Safari browser, and restart.

Summary of Contents for SRB-160S

Page 1: ...SRB 160S NETWORK STORAGE User Manual ...

Page 2: ...reproduced distributed or changed partially or wholly without formal authorization Disclaimer Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document but no formal guarantee shall be provided Use of this document and the subsequent results shall be entirely on the user s own responsibility Hanwha Techwin reserves the right to change the contents of th...

Page 3: ...third prong are provided for your safety if the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart s...

Page 4: ...ins the copyright on this manual This manual cannot be copied without Hanwha Techwin s prior written approval We are not liable for any or all losses to the product incurred by your use of non standard product or violation of instructions mentioned in this manual Prior to opening the case please consult a qualified technician first Whenever this is needed power must be removed from the unit Before...

Page 5: ... iSCSI 16 Starting the system 18 Setting the administrator s Initial password WEB VIEWER PROGRAM 19 19 Recommended System Specifications 19 Major Features 20 Execute 20 Access 20 Shutdown Reboot 21 Storage 25 Network 28 System REMOTE MANAGER UTILITY 31 31 System Requirements 31 Main Features 32 REMOTE MANAGER Installation 34 Composition and Menu of the REMOTE MANAGER 35 Network Settings 36 Storage...

Page 6: ... 45 45 RAID Level and Status Message on LCD 46 ONE TOUCH button setup error 47 Internet Explorer authentication failure 48 Windows iSCSI initiator connection failure 48 Firmware update failure in Safari browser on Mac SPECIFICATION 49 49 Specification ONE TOUCH BUTTON SETUP 39 39 What is the ONE TOUCH BUTTON SETUP 40 Starting the ONE TOUCH BUTTON SETUP ...

Page 7: ...able HDD Max 128TB with 8TB HDDs RAID Mode 0 10 5 6 RAID5 Hotstandby ONE TOUCH settings Create a RAID volume and an iSCSI target by pushing the one touch button Up to 8 virtual storage volumes can be set and NVR can be allocated for each volume A single storage can be shareable by up to eight NVRs Network Bonding Network fail over load balancing and link aggregation Remote management with a web vi...

Page 8: ...the following contents are included in addition to the main unit M M The appearance of the components may differ from the image shown Accessory category and quantity may differ depending on sales region Main Frame Network Cable Power Cable Rack Mount Kit HDD door lock key HDD Screws 1 bag Rack Mount Screws 1 bag User Manual Remote Manager software ...

Page 9: ...nel with using the enclosed door lock key d FrontLCD Displays the status of the device e Button1 It s used when the ONE TOUCH Button is performed and when the power off is performed Please refer to the ONE TOUCH BUTTON SETUP section pages 39 40 f Button2 It s used when the status displayed on the front LCD is changed and when the ONE TOUCH Button setup and the power off are canceled PART NAMES AND...

Page 10: ...or 1 or 2 seconds and then a red LED will turn on to notify you that the device is muted c Power LED Blue Lights on when the system turns on d PowerSwitch Turns on or off the system Press the power switch at least 2 seconds to turn on the system To turn off the system press the power switch at least 2 seconds and press the Button 1 located at Front I Please refer to the Part Names and Functions Fr...

Page 11: ...nects the USB devices c Console port Used for the system setting in the factory d Networkport Port 1 Connects the device with a network switch for data transferring Port 2 3 4 Connects the device with a network switch together the Port 1 for Network Bonding PART NAMES AND FUNCTIONS REAR a b c d ...

Page 12: ... for further information on HDD installation since improper installation or settings may damage the product Make sure to unplug the power cord from the wall outlet before proceeding with the installation J J Cautionsfordataloss HDDcare Please pay attention so that the data inside the HDD is not damaged Before adding a HDD please check the compatibility with this product HDD is vulnerable to malfun...

Page 13: ...e 16 hot swap drive bays by pulling the handles toward you 4 Secure 16 SATA HDD to the hot swap drive bays using the enclosed screws 5 Insert the hot swap drive bay into the back of the main frame 6 Gently push the drive bay until it reaches the end of the main frame and then secure it to the frame using the handle 7 Repeat the procedure to insert SATA HDD to the other 15 hot swap drive bays ...

Page 14: ...n on the System 1 Connect the power cable of the device to the wall outlet 2 Connect the network cable to the Network Port 1 on the rear panel of the device and the network port of the gigabit switch 3 Press the power switch on the front panel for at least 2 seconds 4 If the device is turned on it activates a beeping sound and the system booting will be started PowerSwitch ...

Page 15: ...ETWORK 2 iSCSI NETWORK 2 OPTICAL OPTICAL Tx Rx G 1 NO COM COM COM NO NO 2 3 4 ALARM RESET 4 3 2 NO COM NC G G ALARM OUT NETWORK 2 iSCSI 2 ALARM NETWORK 1 NETWORK 3 NETWORK 2 iSCSI SC NETWORK 2 iS NETWO WORK 3 O ORK 1 NETW PPPoE 모뎀 스위치 네트워크 카메라 Phone PPPoE Line 네트워크 스위치 Windows 네트워크 뷰어 VGA L FAN R FAN HDMI AUDIO OUT CONSOLE NETWORK 1 NETWORK 1 NETWORK 3 NETWORK 2 iSCSI NETWORK 2 OPTICAL OPTICAL Tx ...

Page 16: ...the REMOTE MANAGER program on page 31 LCDInformation LCDDisplay Details RAIDStatus IfRAIDisnotconfigured RAID GROUP1 NO INFORMATION IfRAIDisrebuilding RAID GROUP1 R5 REBUILD 88 IfRAIDconfigurationiscompleted RAID GROUP1 RAID5 OK DisplaystheRAIDLevelandtheRAID Status PleaserefertotheTroubleShooting sectionforthedetails page45 HDDStatus IfHDDsisnotsecured RAID GROUP1 HDD1 8 XXXXXXXX IfHDDsissecureda...

Page 17: ...s the network settings are initially configured to DHCP it receives an IP address from the DHCP server If no IP address is assigned then the configured static IP address will be used The initially configured Static IP address is as follows Portnumber DefaultIPAddress 1 192 168 3 100 2 192 168 4 100 3 192 168 5 100 4 192 168 6 100 For information on how to change network settings please refer to Co...

Page 18: ... THE ADMINISTRATOR S INITIAL PASSWORD When you access the web viewer first time you must set the administrator s initial password Set the password according the password rules Web Viewer address http Device IP address Ex http 192 168 1 100 ...

Page 19: ...RES Storage setup RAID management Search create delete RAID information RAID management Search create delete RAID information iSCSI target Search create delete iSCSI target information Network setup Interface Bonding settings network settings SMTP mail Administrator mail notice setup SNMP SNMP VACM trap setup System setup General Search equipment information factory reset set password language set...

Page 20: ...B VIEWER ADDRESS HTTP EQUIPMENT IP ADDRESS E G HTTP 192 168 1 100 HTTP 192 168 1 100 ACCESS 1 Enter the user name and password The user name is set to admin by default 2 Click the Log In button J J If you enter an incorrect user name or password 5 times then you will not be allowed to access for 30 seconds Try again after 30 seconds SHUTDOWN REBOOT Click the SHUTDOWN button at the top right of the...

Page 21: ...protocol RAID Management retrieve information There are 2 RAID groups RAID GROUP 1 comprises 1 through 8 and RAID GROUP 2 comprises 9 through 16 Click a RAID GROUP to retrieve You can check the RAID information and disk information Click a disk number and you can view the S M A R T information of the selected disk ...

Page 22: ...RAID If a volume exists in the RAID then you can t delete the RAID You would need to delete the applicable volume through Manage Volume before the RAID can be deleted Volume Management retrieve information You can view the volume information Volume Management create You can create a new volume 1 Press the CREATE VOLUME button and a Create Volume window will appear 2 Select a RAID group and capacit...

Page 23: ...ppear 2 Enter the equipment password and click the APPLY button 3 If an iSCSI target connected to the selected volume exists then you can t delete the volume You would need to delete the applicable iSCSI Target in the iSCSI Target menu before deleting the volume J J Please note that if you delete a volume then all data in that volume will be lost iSCSI Target retrieve information You can view the ...

Page 24: ... an iSCSI Target is created M M Create 1 iSCSI target IQN for each NVR to connect iSCSI Target delete You can delete an iSCSI Target that is not used 1 Click the DELETE button on the right side of the iSCSI Target information to delete it The selected iSCSI Target will be deleted 2 The selected iSCSI Target will not be deleted if it is in use You would need to disconnect the iSCSI from the equipme...

Page 25: ...formation You can retrieve the network interface information for the connected network port Interface edit You can modify the network interface settings 1 Click the EDIT button on the right side of the network port to modify it A Network Settings window will appear 2 Enter network information and click the APPLY button ...

Page 26: ...nnection may occur 1 Connect all network ports that you plan to use to the switch 2 Click the Create Bonding button 3 Sets a port bonding mode IP setting mode and IP address to configure bonding Bonding mode Load balancing Distributes loads using NICs bonded in serial order IEEE 802 3ad Dynamic Link Aggregation Operates multiple ports as a single logical port to increase the bandwidth significantl...

Page 27: ...ee and addresser 4 Click the APPLY button and a test email will be sent according to the SMTP settings If it works properly then the configured settings will be applied Set SNMP To monitor this product you can set an SNMP 1 Check the SNMP check box to enable it and enter a version location and contact 2 If VACM is used then enter the certification information to match the SNMP version 3 To use a t...

Page 28: ...ber system operating time and average system load information If you click the FACTORY RESET button then the system settings information will be initialized Password settings You can change the administrator s password Language settings You can change the language settings for the web Viewer Web server connection settings You can select HTTP or HTTPS for the web server connection method ...

Page 29: ...r a Time and Date to change directly NTP Server Enter an NTP server address 2 Click the APPLY button To synchronize the system time with the NTP server time first check whether the NTP server address is valid Synchronization will only be applied if the NTP server works properly Log You can view the product user log and system log Click the DELETE button and you can delete all logs Click the DOWNLO...

Page 30: ...sion of the installed firmware as well as update the firmware 1 Click the Update button and select a file to upload 2 Click the APPLY button in the update confirmation window and then the firmware updating process will begin After updating the equipment will be restarted ...

Page 31: ...ter MAIN FEATURES Discover the device Network Settings Automatically Manual mode selection IP Address Subnet Gateway Default Gateway configuration Storage Settings One_Touch Configures DISK with RAID5 and automatically creates volume and iSCSI target according to DISK size User can create a volume and create an iSCSI target by setting the RAID level and his her desired number of volumes Resets all...

Page 32: ...o the OS of the PC Unlike the Windows operating system MAC does not support an installation type file portable type 1 Execute the REMOTE MANAGER installer file RemoteManager _ version _Setup_ 32bit 64bit exe 2 Click the Next button 3 Select the directory in that the REMOTE MANAGER will be installed and click the Next button ...

Page 33: ...English 33 REMOTE MANAGER UTILITY 4 Click the Next button 5 The REMOTE MANAGER installation is in progress 6 If the installation is completed click the Finish button ...

Page 34: ...MOTE MANAGER M M Indicates whether the web page can be connected ornot using the configured IP address Blue can be connected Gray can t be connected Click the information icon at the top right of the screen and then you can view the version information and change language settings ...

Page 35: ...onment You can select either automatic or manual mode Change the IP Address Subnet Gateway Default Gateway 4 Input the password of the device 5 Click the OK button J J When you configure the IP address you must configure as the unique IP address different from the IP addresses of other devices located in the network If you select the Manual mode in Mode you must configure all of the IP Address the...

Page 36: ...he storage Storage Settings You can do as sams as the One Touch Button Setup or chanage desired RAID level and volume numbers 1 Select the device that you want to do the Storage Settings on the STORAGE LIST 2 Click the Storage Settings button 3 If click the One Touch button automatically creates the RAID 5 volume 4 If you want to change RAID level and volume number click the OK button You can make...

Page 37: ...e Select the device and click the Disks Information button In the Disk information you can see the model name the serial number the capacity and the state of the HDD secured in the device If you want to see the S M A R T information of an HDD double click the HDD that you want to see in the list of DISK INFORMATION ...

Page 38: ...Click the Update Firmware button And you can see the right pop up menu 3 Click the SEARCH button and move the directory where the F W upgrade file is located Select the F W upgrade file that you want to upgrade F W upgrade file Model name _ F W version _ date img 4 Click the UPDATE button 5 The upgrade status will be shown as pop up menu 6 If the right pop up window is appeared it s done ...

Page 39: ...with ONE TOUCH BUTTON SETUP has following features The RAID level of the device is RAID5 Minimum 3 HDDs in each RAID GROUP must be secured in the device to do ONE TOUCH BUTTON SETUP because RAID5 is needed minimum 3 HDDs to create an RAID volume Integrates disks belonging to each RAID group into a single volume Creating One iSCSITarget ONE TOUCH BUTTON SETUP creates one iSCSI Target with all volum...

Page 40: ...tates of HDDs must be U Unused in the GROUP1 and GROUP2 Minimum 3 HDDs are needed 2 Push the Button 1 left to the front LCD You can see the right LCD message 3 Push the Button 1 You can see the right LCD message 4 If the ONE TOUCH BUTTON SETUP is performed properly you can see the right LCD message The state of HDDs will be changed to O used J J If the ONE TOUCH BUTTON SETUP was not performed prop...

Page 41: ...the below window 1 If you search the keyword as iSCSI on Windows OS The iSCSI Initiator program will be searched You must execute the iSCSI Initiator program to use the iSCSI storage 2 If you execute the iSCSI Initiator program the right window appears in the computer screen Under the Discovery tab click the Discover Target Portal button Enter the IP address of the device and the port number for t...

Page 42: ...ll then be shown under the Targets tab Select the target to connect then click the Connect button 4 You may click the Advanced button to specify the logon information if you have configured the authentication otherwise simply click the OK button to continue 5 Upon successful logon the status of the target is displayed Connected ...

Page 43: ...mally you would then adding a new HDD 7 When you initialize the connected iSCSI storage if the connected iSCSI target volume is larger than 20TB you must select the GPT GUID Partition Table partition style USING AN iSCSI STORAGE ON LINUX To use an iSCSI Storage on Linux you must install the Open iSCSI Initiator on your Linux system For more information and download location of Open iSCSI please vi...

Page 44: ...en the service is on with the following command iscsiadm m node op delete targetname TARGET_IQN You can login all the available nodes iscsiadm m node L all Check the device status with dmesg dmesg tail If the device name is dev sdb treat it as if a new HDD has been added which needs to be initialized and formatted before you can use it Do partitioning formatting and mounting this device to use ...

Page 45: ...e LCD with a new HDD RAIDGROUP1 HALTED INACTIVE State RAID became a halted state because some of the secured HDDs were failed or disconnected Solution Do the Storage Reset function and check the all HDDs secured in the device RAIDGROUP1 HALTED HDDLACK Incorrect RAID settings Message Cause Solution IncorrectRAIDsettings Cause Failed to configure RAID as S M A R T value because one of the mounted HD...

Page 46: ...tion Solution Connecttothewebpageofthedevice Inputthepasswordtologin Selectthe RAIDManagement category thesubordinate categoryoftheSTORAGE Selectthe RAIDmenuonthetabmenu TheinformationofHDDsecuredinthedevicecanbeshown Clickthe DeleteRAID button Ifthereareanyvolumeor iSCSItargetontheRAIDgroup deletethevolumesandthe iSCSItargetsandtryagain If the StorageReset was performed properly you can see the b...

Page 47: ... T value because one of the mounted HDD s status is abnormal Solution CheckthevaluesforID5ReallocatedSectors ID197Current Pending ID198OfflinescanWrongintheS M A R T information under DiskInformation inRemoteManager Ifthevalueis16or higher replacetheHDDwithanewoneandtryagain Check the user log in System under Web Viewer identify and replace any problematic HDDs and then try again INTERNET EXPLORER...

Page 48: ...on of the initiator for the currently connected iSCSI in the Storage iSCSI Target menu of the Web Viewer FIRMWARE UPDATE FAILURE IN SAFARI BROWSER ON MAC Message Cause Solution FirmwareupdatedonotworksinSafari browseronMac Cause The use of cookies for SRB 160S Web Viewer is restricted Solution Click Safari References andclick Privacy Selecta Cookiesandwebsitedata option Allowfrom websitesIvisit Cl...

Page 49: ...P TCP IP UDP IP SNMP v1 v2c v3 SMTP DNS NTP HTTPS IP Version IPv4 Security User access Log Password Protection Language English Korean OS Windows 7 8 8 1 10 32 64bit Mac OS X 10 8 or above Web Browser MS IE 10 or higher Google Chrome 57 or higher Firefox 43 or higher Mac Safari 9 or higher required Functions Remote Manager Setup Items Network Setup Storage settings reset storage storage one touch ...

Page 50: ...nnectors Ethernet RJ 45 4ea 1Gbps USB 2EA Rear Use restriction Serial RS 232C Reserved Power Cord 2EA AC Inlet Environmental Operating Temperature Humidity 0 C to 40 C 32 F to 104 F Humidity 20 85 RH Electrical Power 100 240 VAC 10 50 60 Hz 5 8 4A Dual SMPS Power Consumption Max 300 W 853 BTU with HDD 16ea Mechanical Color Material Black Metal Dimension WxHxD 442 x 133 x 595mm 17 40 x 5 24 x 23 43...

Page 51: ...ronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working l...

Page 52: ...www hanwha security com Hanwha Techwin America 500 Frank W Burr Blvd Suite 43 Teaneck NJ 07666 Toll Free 1 877 213 1222 Direct 1 201 325 6920 Fax 1 201 373 0124 www hanwha security com Hanwha Techwin Europe Heriot House Heriot Road Chertsey Surrey KT16 9DT United Kingdom Tel 44 1932 57 8100 Fax 44 1932 57 8101 www hanwha security eu ...

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