Changing Your Mailbox Settings
The Mailbox Settings Menu allows you to change your Mailbox
settings, such as your PIN, and other options that help you save time
while using the Windstream Voice Mail system.
You can reach the Mailbox Settings Menu by pressing
4
from the Main
Menu. From this menu, you can:
• Create and manage your group lists.
• Manage your hands-free and timesaver options.
• Change your security settings.
• Work with your group Mailbox settings.
Each option is described in its own section below.
Creating and Managing Your Group Lists
If you regularly need to send messages to a group of contacts, rather
than entering each number in turn every time, Windstream allows you
to set up a group list that contains all these numbers. You can start a
list, record a name for the list (for example “sales team”, or “group
leaders”) and then add numbers to it. Then, when you want to send a
message, you only need to enter the group list number.
You can even add existing group lists to a new group list – for example
to include the sales team, engineering team and maintenance team in
a single group list.
To manage your group lists, press
1
from the Mailbox Settings Menu.
From the Group Lists Menu, you can:
• Add a new group list.
• Edit an existing group list.
• Review existing group lists.
Adding New Group Lists
If you want to create a new group list, press
1
from the Group
List Menu.
1. Enter a number (from
1-99
) for the new group list, followed by
#
.
• If you have entered an available number, you hear a message
stating the number of the group list you have chosen.
• To accept the number, press
1
.
• To select another number, press
2
.
• If the number is already in use, you hear a message telling you
so, and you are prompted to enter a new number.
2. After the tone plays, record a name for the new group list, and then
press
#
. The name you have recorded plays back to you.
• To save the name, press
1
.
• To record a new name, press
2
.
• To continue without saving, press
3
. This will leave the group
list without a recorded name and continue to the next step. You
can record a name for this group list later.
3. You can now add members to your group list. Enter either a
subscriber’s 10-digit telephone number, or the number of another
group list, and then press
#
.
• If you chose a number of a group account (a single account with
a number of members), you are asked to select which member
of that group you want to add to your group list (the list of
contact numbers).
• The spoken name of the person or group list that you have
chosen then plays. To add the person or group list to your new
group list, press
1
.
• To cancel adding that person or list, press
*
.
4. When you have added the group list or subscriber, you are then
taken into the Edit Group List Menu at the point where the options
available are played.
Editing Existing Group Lists
If you want to edit your existing group lists, press
2
from the Group
List Menu.
1. Enter the number of the group list you want to edit, and then
press
#
. If you are not sure of the number of the group list you
want to change, you can review your group lists as described in the
Reviewing Existing Group Lists section.
2. If you change your mind and you want to keep the group list as it
is, press
*
. Otherwise, you can then select from the following
options, each detailed in the following sections.
• To add members to the group list, press
1
.
• To remove members from the group list, press
2
.
• To delete the group list, press
3
.
• To play the list of members, press
4
.
• To record a new name for the group list, press
5
.
• To exit, press
*
. This saves any changes you have made and
finishes editing this group list.
Adding New Members to the Group List
To add members to the group list, press
1
.
1. Enter the number of another group list or the subscriber’s 10-digit
telephone number that you want to add to your new group list,
and then press
#
.
2. The spoken name of the person or group list that you have
chosen plays.
• To add the person or group list, press
1
.
• To change the number you entered, press
*
. You are prompted
to enter a different number.
• To cancel adding a new member altogether, press
**
.
3. When you have finished, you are returned to the Editing Group
Lists Menu.
Removing Members from the Group List
To remove members from the group list, press
2
.
1. The first member’s spoken name plays.
• To remove the member, press
1
.
• To keep the member and go on to the next member, press
#
.
• To finish removing members, press
*
.
2. When you have finished removing members, you return to the
Editing Group Lists Menu.
Deleting the Group List
To delete the group list, press
3
.
• You are asked to confirm that you want to delete the group list.
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