WINDSTREAM kinetic User Manual Download Page 1

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windstream.com

NEVER MISS

A MESSAGE

VM & MGR UG- METAS 05/20

Voice Mail

Discover quick keys and easily manage calls and voicemail from
your mobile phone or desktop computer to improve your voice mail
experience.

VOICE MAIL & VOICE MANAGER USER GUIDE

Summary of Contents for kinetic

Page 1: ...icemarkofWindstreamCorporation 2020WindstreamCorporation VM MGR UG METAS 05 20 VoiceMail Discover quick keys and easily manage calls and voicemail from your mobile phone or desktop computer to improve...

Page 2: ...5 2 3 Summary of Configured Services 5 3 0 Messages And Calls Tab 26 3 1 Messages 6 3 2 The Voicemail Player 7 3 3 Voicemail Reply And Voicemail Composer Pop Ups 7 3 4 Forwarding Voicemails As E mail...

Page 3: ...one by dialing the access number and entering your Mailbox number and personal PIN If you share your line with other members of your family or business you may need to select your own Mailbox before e...

Page 4: ...for others Your recording should be less than 10 seconds long If it is too long you will be asked to re record a shorter version 1 Record your name and press when finished 2 An announcement plays your...

Page 5: ...t a short message You should then delete some of your messages or callers may not be able to leave new messages for you The following options are available from the Main Menu To listen to your message...

Page 6: ...umber of Windstream accounts for example separate home and business accounts or you may have a group account used by a number of people but accessed from the same number for example in a family home I...

Page 7: ...onal 10 digit number followed by If you want to continue with sending a message just press To schedule the message for delivery at a later date press 9 You are then taken to the Future Delivery Menu F...

Page 8: ...you have scheduled any messages for Future Delivery still awaiting delivery If you want to make any changes to the delivery options for these messages listen to your messages by pressing 1 and then t...

Page 9: ...played to callers when they reach your voice mail If you do not want to use a personal greeting you can use a system generated greeting or recorded name greeting To change your personal greeting press...

Page 10: ...other group list and then press If you chose a number of a group account a single account with a number of members you are asked to select which member of that group you want to add to your group list...

Page 11: ...press 1 The group is deleted and you return to the Group List Menu To cancel this option and keep the group list press You return to the group list s options Hearing the Members of the Group List To...

Page 12: ...ure When you log into your account from another phone such as a hotel phone or public payphone you are asked to enter your telephone number and PIN By default if you are dialing in from the phone with...

Page 13: ...gs Menu From the Group Mailbox Menu you can Enable a secondary Sub Mailbox Disable a secondary Sub Mailbox Toggle the summary settings of the secondary Sub Mailboxes Enabling a Secondary Sub Mailbox T...

Page 14: ...2 0 Home Dashboard The Dashboard is the initial screen that most users will see when they first log in to Kinetic Voice Manager The Dashboard provides a quick view of the most common Kinetic Voice Man...

Page 15: ...age will be displayed and you can then listen to the message by clicking on the Play button and adjust the volume of the playback using the slider You can click on the or icons to move to the previous...

Page 16: ...icemail or listen again to the original voicemail Figure 6 Forward Voicemail as Voicemail Pop up 4 0 Contacts Tab Contact lists allow you to associate the name and details of a caller with one or more...

Page 17: ...the Contact Lists screen You will be prompted to give the new Group a name and a two digit numeric telephone ID All the entries on your Contact List will also be displayed and you can use the checkbo...

Page 18: ...sword and PIN messaging options downloads etc Figure 14 Your Services 6 1 Call Settings Tab The Settings tab shown below allows you to change the general settings for your account Figure 15 Call Setti...

Page 19: ...u can set up to receive email notifications when a new message is received arrives Figure 17 Notifications 7 0 Security Support Thru Voice Manger you have the option to Change your Password and or Voi...

Page 20: ..._______________________________________________ _______________________________________________ Notes _______________________________________________ _______________________________________________ _...