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3. 

Care, Cleaning, and Maintenance

3.3.2  Weekly

3.3.2.1  Removing ash

 

Recommended cleaning implement: Scraper

–  Attach ash pan at height of lighting door (central door) in the intended hook-in plate – Fig. 30.
 

Open lighting door and vertical grate, and sweep most of the remaining ash into the ash pan.

–  Place ash pan under ash door (bottom door). Open ash door and carefully remove the accumulated ash out of 

the combustion and ash chambers – Fig. 31.

Fig. 30  Attaching ash pan, removing ash

Fig. 31  Removing ash from combustion 

chamber and ash chamber

Holes in the
hook-in plates

Combustion
chamber

Ash chamber

3.3.3  Annually

3.3.3.1  Low temperature carbonisation gas duct:

 

Recommended cleaning implement: Cleaning brush and vacuum cleaner

–  Clean duct for carbonisation gas extraction – Fig. 32.

Fig. 32  Cleaning carbonisation gas extraction

Attention!

Risk of fire if ash has not cooled! Store ash in lockable and non-combustible container on non-
combustible base for at least 48 hours.

Note!

The ash may be loaded with heavy metals. Heavy metals may affect soil fertility. Ash is not there-
fore suitable as a fertiliser and should be disposed of with residual waste.

Summary of Contents for Duo WIN

Page 1: ...WOOD PELLETS Operating Manual 12 2014 0094860 00 DuoWIN with Hybrid Technology Combined Heating with Wood and Pellets For Single and Multiple Family Homes Output Range 4 3 to 30 kW ...

Page 2: ...2 Operation 9 2 1 Wood gasification boiler functional elements and operating controls 9 2 2 Pellet boiler opening the cladding door 10 2 3 Pellet boiler functional description function elements and operating controls 11 2 3 1 Pellet boiler with manual pellet feed 11 2 3 2 Pellet boiler with fully automatic pellet feed 12 2 4 Check before inital start up 13 2 5 Filling the integral fuel hopper 13 2...

Page 3: ...oasting surface 27 3 4 3 Cleaning the combustion chamber and burner pot 28 3 4 4 Cleaning top coasting surfaces and blower wheel 31 3 4 5 Water tank level 32 3 4 6 Cleaning fuel hopper and feed unit flap 33 3 4 7 Confirm stage 1 cleaning or Confirm stage 2 cleaning Reset cleaning request 34 3 5 Exhaust pipe to flue 35 3 6 Pellet storage room or storage container 35 3 7 Full service 36 4 Emissions ...

Page 4: ...icable guidelines They therefore carry the label and are supplied with all the required documentation Technical details are subject to change We as the manufacturer cannot be held liable in the following cases Incorrect use of the unit Failure to perform proper maintenance Incorrect installation of the unit 1 1 2 Installer s obligations As the person responsible for installing the unit the install...

Page 5: ...ave to touch these parts always de energise the boiler Hot surface warning risk of burns Before touching these surfaces turn off the boiler and let it cool Attention Ignoring the warnings identified can lead to personal injury Information Ignoring the warnings identified can lead to malfunction of or damage to the boiler or heating system Note The blocks of highlighted text provide information and...

Page 6: ...for ventilation 1 3 5 Wood gasification and pellet boiler connected to flue If the wood gasification and pellet boiler is connected to a flue all cladding doors combustion chamber doors as well as the filling ignition and ash doors and cleaning openings must be closed when the boiler is in operation Otherwise flue gas discharge can exit via open doors or cleaning openings 1 4 Fuel 1 4 1 Pellet boi...

Page 7: ...ystems will be thoroughly checked and you will also benefit from detailed information provided by the system installer Installation and routine maintenance performed by Windhager Customer Service or a customer ser vice partner will guarantee the optimal performance and service life of your boiler system This will also ensure that this technologically advanced system provides the benefits of safe e...

Page 8: ...ectly at least 15 minutes before the store is filled Fig 2 Press the ON OFF button Never turn off using the emergency OFF switch Pressing any button will turn on the display The boiler is only turned off when the ON OFF button is pressed after the display is turned on Wait until burnout mode has finished this will not be indicated on the display and open the combustion chamber doors During filling...

Page 9: ... Cladding door switch 11 Carbonisation gas extraction 12 Filling chamber with hook in plates 13 Vertical grate 14 Thermocontrol sensor 15 Combustion chamber 16 Ash chamber 17 Ash pan 18 Lever for cleaning heating surfaces Supplied as standard Instruction booklets Scratcher Wood gasification boiler Ash pan Optional accessories Cleaning set EWK 020 Hanger for installation on the wall or boiler side ...

Page 10: ... turned off via the On Off switch see Fig 2 and completely cooled nothing shown on display Remove the Allen key from the back of the filling pipe of the water tank Fig 7 Insert Allen key turn a quarter turn to the left and open the cladding door Fig 8 9 Fig 7 Allen key Fig 8 Opening the cladding door with the Allen key 1 4 Fig 9 Cladding door open Allen key ...

Page 11: ...ler enters flame stabilisation mode and then control mode modulation mode and keeps to the specified boiler temperature setpoint The boiler enters burnout mode if the heat consumed drops below the minimum nominal thermal output or no heating requirement is signalled by the control system The blower continues to run until the burner pot has cooled down 2 3 1 Pellet boiler with manual pellet feed Th...

Page 12: ...e end of the enable time or the beginning of the start time and runs until the integral fuel hopper is full Filling is not started if the boiler is in heating operation or the feed signal has been blocked by the control unit outside of the enable time e g at night If the boiler is operating when filling is necessary the boiler switches to burnout mode When there are several suction probes switchin...

Page 13: ...he temperature shown on the central thermometer is already 70 C do not continue heating or replenish any fuel f Thermal process safeguard Check discharge funnel Outflow must not drip g Water tank For level check in water tank for burn back safeguard see section 3 4 5 2 5 Filling the integral fuel hopper 2 5 1 Manual filling Open integral fuel hopper cover and fill hopper up to max 1 cm below the e...

Page 14: ...rrect amount of fuel boiler only full during the transiational period Information A correctly sized accumulator tank is essential for proper operation 2 6 1 Heating mode preparation 1 During every fill period press the lever for cleaning heating surfaces around 5 10 times Fig 12 2 Open the cladding door Blower starts Open the filling door top door until it makes contact with the lock lift the hook...

Page 15: ... the filling door 4 Light the paper1 while the lighting door and vertical grate are open Tip To simplify lighting add a little more paper1 at the front 5 Close the vertical grate 6 Press the information button on the InfoWINPLUS to dis play the combustion chamber temperature Once the temperature in the combustion chamber reaches 500 C close the lighting and cladding doors This auto matically start...

Page 16: ... Instant With off period and Automatic Fig 21 5 Use the Arrow buttons to select the desired ignition type and confirm with the choose button Fig 21 Types of ignition Instant The ignition phase begins immediately after selection With off period Press the or buttons to change the time in 15 min steps Press Save to confirm this choice Fig 22 The ignition phase starts only once the set time has elapse...

Page 17: ... 22 C Boiler temperature Start procedure Info back Menu 22 C Delay start until save back 18 00 Instant With off period Automatic choose back Boiler temperature Ignition ready Info Cancel Menu 22 C Parameter is saved Animated symbol Automatic With off period Instant Fig 20 Fig 21 Fig 22 Boiler temperature Standby Info back Menu 22 C ...

Page 18: ...open the filling door 3 Embers check we recommend only replenishing fuel once the wood has already burnt down if sufficient embers remain spread them evenly throughout the filling chamber and replenish the fuel as required if few or no embers remain the system must be ignited again see section 2 6 1 4 Close filling door and cladding door 2 6 5 Wood gasification boiler end of burning When combustio...

Page 19: ...panel to turn on the lighting and display The signal lamp will turn green and a self test will be performed at this time After a successful self test and if a setpoint is communicated by the external system control the boiler automatically starts operation 2 Set the operating mode switch es on the MESplus control module s to Automatic operation The system is operated e g setting temperatures and o...

Page 20: ...ed suds do not use strong cleaners or sharp cleaning instruments 3 2 Cleaning and operating implements Pellet boiler 1 Cleaning brush 2 Spatula 3 Allen key 4 Scratcher Pellet boiler 5 Folders containing instructions 1 2 3 4 5 Fig 24 Cleaning and operating imple ments Wood gasification boiler Supplied as standard 5 Instructions 6 Scratcher Wood gasification boiler 7 Ash pan Optional accessory clean...

Page 21: ...stationary during operations 3 3 1 During each fill 3 3 1 1 Lever for cleaning heating surfaces Press lever for cleaning heating surfaces 5 10 times Fig 28 3 3 1 2 Ignition openings on lighting door1 and vertical grate Check ignition openings on lighting door and vertical grate clear if necessary Fig 29 1 Only for wood gasification boiler with automatic ignition Fig 28 Pressing lever for cleaning ...

Page 22: ...g ash Fig 31 Removing ash from combustion chamber and ash chamber Holes in the hook in plates Combustion chamber Ash chamber 3 3 3 Annually 3 3 3 1 Low temperature carbonisation gas duct Recommended cleaning implement Cleaning brush and vacuum cleaner Clean duct for carbonisation gas extraction Fig 32 Fig 32 Cleaning carbonisation gas extraction Attention Risk of fire if ash has not cooled Store a...

Page 23: ... 3 3 Exhaust pipe Recommended cleaning implement Spatula cleaning brush soft cloth Clean the exhaust pipe leading to the flue through the cleaning opening provided in the exhaust pipe or through the blower box Use soft cloth to clean exhaust sensor accessory Information Be careful of the sensors in the flue outlet when cleaning the exhaust pipe do not bend or damage them No warranty claims will be...

Page 24: ... or replace the seals If the doors do not move freely lubricate the bearings of the door hinges with heat resistant paste e g graphite paste 3 3 3 7 Thermocontrol sensor Recommended cleaning implement Brush soft cloth Clean fly ash from the thermocontrol sensor with a brush or soft cloth Fig 39 3 3 3 4 Upper coasting surfaces Recommended cleaning implement Spatula brush and vacuum cleaner Remove t...

Page 25: ...king out burning plates checking secondary air openings Secondary air openings Primary air openings 3 3 3 9 Lambda sensor These parts are also checked and cleaned during maintenance by Windhager customer service or the customer service partner Recommended cleaning implement Brush soft cloth Remove the rear wall at the bottom Fig 42 Use an open ended wrench WAF 22 to disconnect and unscrew the lamb...

Page 26: ...at needs to be done Stage 1 cleaning Stage 1 cleaning IN 520 or Emergency operati on Stage 1 cleaning FE 320 Empty the ash pan and remove ash from coasting surface see section 3 4 2 Clean the thermocontrol sensor see section 3 4 3 1 Confirm stage 1 cleaning see section 3 4 7 Stage 2 cleaning Stage 2 cleaning IN 521 or Emergency operati on Stage 2 cleaning FE 321 Empty the ash pan and remove ash fr...

Page 27: ...residual waste please observe the applicable regulations Using the ON OFF button on the InfoWINPLUS turn off the boiler Fig 44 and wait until the display has gone out ca 20 min Open cladding door and combustion chamber door Fig 45 and section 2 2 Remove the ash pan and place it in front of the boiler Fig 46 Turn the handle on the coasting surface cover in a clockwise direction and remove the cover...

Page 28: ...shed see section 3 4 7 3 4 3 Cleaning the combustion chamber and burner pot Attention Do not open the combustion chamber door during operation Always turn the boiler off first with the ON OFF button and wait until burnout mode has finished Fig 49 It is essential to let the com bustion chamber cool down before cleaning Attention Before cleaning with a vacuum cleaner ensure that any embers in the co...

Page 29: ... from the combustion chamber with a vacuum cleaner Fig 53 Fig 51 Cleaning the thermocontrol sensor Fig 52 Cleaning the down chute Fig 53 Remove residue from combustion from the combustion chamber 3 4 3 2 Burner pot cleaning Lift the bottom and top part of the cone out of the burner pot Fig 54 55 Remove all traces of sediment accumulation from the cones with a brush or scrape off with the spatula F...

Page 30: ...he ash from the combustion chamber Do not remove the primary air pin for cleaning until afterwards Use a vacuum cleaner to vacuum combustion residues out of the burner pot Vacuum the ash out of the pri mary air tube in the middle of the burner pot Fig 62 Information Before inserting the primary air pin once again vacuum out the primary air tube in the middle of the burner pot Make sure there is no...

Page 31: ...urface cover turn off the boiler and let it cool Open the cladding door Fig 65 refer also to section 2 2 Pull the cover on the pellet boiler side towards you and lift it off Fig 66 Remove insulation from the coasting surfaces cover Fig 67 Unscrew and remove the screws on the cover Fig 68 65 9 Fig 64 Turning off boiler Fig 65 Opening the cladding door Fig 66 Pull the cover on the pellet boiler side...

Page 32: ...h from the coasting surfaces Fig 72 Fig 71 Clean the coasting surfaces Fig 72 Vacuum out the ash 3 4 5 Water tank level Check the water tank level approximately every 2 weeks and top up with water if necessary approx 8 litres Water level must not fall below the minimum mark Remove plug from water tank and top up Fig 73 Confirm cleaning request once Stage 2 cleaning has been completed see section 3...

Page 33: ...pply Disconnect the mains power plug Disconnect the mains power plug Fig 75 Place a container for the pellets at the front Remove the cladding from the integral fuel hopper see assembly instructions Remove the screws from and carefully raise the inspection cover Pellets may gush out depending on how many are present Fig 76 Emergency refill the fuel hopper Remove pellets and dust from fuel hopper R...

Page 34: ...ty the ash pan remove ash from heat exchanger base Clean thermocontrol sensor Follow operating manual Push next to confirm stage 1 cleaning Next back 3 4 7 Confirm stage 1 cleaning or Confirm stage 2 cleaning Reset cleaning request Fig 81 Was stage 1 cleaning performed according to the instructions Confirm Yes back BioWIN II Stage 1 cleaning IN 520 Operating phases Info Reset Menu 42 C ...

Page 35: ...llet storage room or storage container check the following whether the storage room is free of foreign bodies whether a lot of dust has settled on the floor over time Please note A layer of dust on top of the pellets is normal because dust present migrates to the surface when the pellets gush out during removal whether pellets have swelled up against the wall if the storage room is not fully dry T...

Page 36: ...requisite of the guarantee limitations and must be completed at latest by the date on the inspection plate Fig 83 Fig 82 Prüfplakette WARTUNG Kundennummer Kesseltype Prüfer Prüfdatum für Prüfjahr 2017 Prüfturnus 1 Jahr 2 Jahre Nächste Prüfung 2014 2 0 1 5 2 0 1 6 2 0 1 8 2 0 1 9 20 20 024140 00 Fig 83 Inspection plate for maintenance BioWIN II Full service IN 524 Operating phases Info Reset Menu 4...

Page 37: ...r temperature must be at least 60 C at the start of the measurement and may not ex ceed 75 C during the measurement Otherwise check the heat consumption open boiler and mixer valves etc The flue draught should be between 0 10 and 0 20 mbar Duration of measurement 15 minutes Tip Use pieces of softwood max 50 cm long and place them split surface downwards this will establish the necessary basic fire...

Page 38: ...ocumentation DI Richard Reiter Anton Windhager Straße 20 A 5201 Seekirchen Subject of the declaration LogWIN range of wood gasification boilers The units conform to the relevant requirements of the Machinery Directive 2006 42 EC and the EMC Directive 2004 108 EC In addition we declare that we have applied the following technical standards EN 303 5 2012 10 EN 60335 1 2012 10 EN 61000 6 2 2005 EN 61...

Page 39: ...indhager Straße 20 A 5201 Seekirchen Subject of the declaration Pellet boiler series BioWIN2 The units conform to the relevant requirements of the Machinery Directive 2006 42 EC and the EMC Directive 2004 108 EC In addition we declare that we have applied the following technical standards EN 303 5 2012 10 EN 60335 1 2012 10 EN 61000 6 2 2005 EN 61000 6 3 2007 A1 2011 Seekirchen 16 6 2014 WINDHAGER...

Page 40: ...ies be properly installed and started by Windhager customer service or a customer service partner otherwise the manufacturer s warranty will not be honoured Malfunctions resulting from improper operation or adjustment as well as use of poor or not recommended fuel types are not covered by the warranty Further the warranty shall be void if equipment other than that provided by Windhager is installe...

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