Wellion Wave Professional, Owner'S Manual

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27
EN
TROUBLESHOOTING
If you have trouble in using the product please check the following points first:
Error display Possible cause How to correct
Nothing is displayed when
you push the POWER button
or battery icon flashes
No battery installation Insert batteries
Battery worn out Replace batteries
The polarities of batteries placed wrongly
Insert battery in the correct
polarities
E0: device can’t detect the
signal of pulse
There may be many clothes between the cuff and
upper arm. Please wear a thin shirt when measuring.
Constriction of the upper arm,
caused by rolling up a shirtsleeve,
may prevent accurate readings. The cuff may be worn in wrong direction, and the
tube interface does not correspond to the arterial
position.
If the E0 error code is not caused by the above men-
tioned reasons, the device is defect.
E1: can’t normally Increase
pressure
Check that your arm cuff has no air leakage Replace arm cuff with new one
E3: inflate pressure too high
Re-measurement or have the
device re-calibrated
E2E4: shaking while mea-
surement
Hand or body shaking while measurement
Keep static and correct gesture to
measure again
Battery icon displayed Batteries have low power
Replace batteries and repeat the
measurement
The systolic or diastolic
pressure value is too high
The arm cuff was held lower than your heart
Keep correct position and gesture
to measure again
The arm cuff was not attached properly
You moved your body or spoke during measurement
The systolic or diastolic
pressure value is too low
The arm cuff was held higher than your heart
Keep correct position and gesture
to measure again
You moved your body or spoke during measurement