Welch Allyn Propaq Encore, Service Manual

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6 Overview Welch Allyn Propaq Encore Vital Signs Monitor
Warranty Service
DO NOT ATTEMPT TO REPAIR the Encore monitor yourself during the warranty period.
For service and repair, contact Welch Allyn as described below.
Technical Support Services
Welch Allyn offers a wide range of technical support services including:
• 24-hour telephone support
• loaner equipment
• service contracts
• field replaceable units (FRUs)
• factory repair
For any of these services, contact Welch Allyn Technical Support at the following
numbers:
Worldwide Internet Access
World Wide Web (WWW) URL: http://www.monitoring.welchallyn.com/service
World Wide E-mail: solutions@monitoring.welchallyn.com
Recommended Service Intervals
At the intervals listed below, check the Encore monitor for normal operation.
Note
Save the shipping carton and packing material for repacking the Encore monitor in
case it needs to be sent to a repair center or back to Welch Allyn for service.
USA 1-800-535-6663 France (+33) 1-60-09-33-66 Australia (+61) 2-9638-3000
Latin America (+1) 305-669-9591 Germany (+49) 7477-927-173 Singapore (+65) 6291-0882
European Call Center (+353) 469-067-790 Canada 1-800-561-8797 Japan (+81) 3-5212-7391
United Kingdom 0-207-365-6780 South Africa (+27) 11-777-7509 China (+86) 21-6327-9631
Interval/Condition Perform Located in this manual
Every 6 months to 2 years
(according to hospital protocols). Complete risk (leakage) current Safety Check
followed by a Functional Verification. “Functional Verification”
If battery does not retain a charge. Check battery pack capacity. “Troubleshooting”
Monitor is dropped or suspected of
damage or rough handling. Complete Safety Check followed by Functional
Verification. “Functional Verification”
Suspected malfunction with all or
part of monitoring parameters. Functional Verification of suspected parameter(s). “Functional Verification”
Monitor does not pass Functional
Verification. Calibration of monitoring parameter circuits, or
repair, followed by Safety Check and Functional
Verification. “Functional Verification”
and “Calibration”