Welbilt Convotherm maxx pro User Manual Download Page 112

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6.2.3 Problems during use

Problems with the food being cooked

Problem

Possible cause

Required response

Uneven browning

Suction panel not closed correctly

'Releasing and securing the suction panel'

on page 90

Cooking chamber not preheated

Preheat the cooking chamber

Oven temperature too high

Select a lower oven temperature and extend

the cooking time

Heater has failed completely or part of

heater is faulty

Contacting customer service

Problems with the appliance

Problem

Possible cause

Required response

Appliance does not respond to

any input for 10 - 20 seconds

Software crash

Press ON/OFF for 5 seconds or disconnect

the appliance from the mains supply for 5

seconds

For ConvoSense only:

Appliance does not recognize

food

For ConvoSense only:

The camera is not working

For ConvoSense only:

■

Check the network connection

■

Clean the outside of the camera

No longer able to switch the ap-

pliance on or off

ON/OFF is blocked for 3 seconds

Try again after 3 seconds.

Water runs out underneath the

appliance when closing the ap-

pliance door

Whatever the cause

CAUTION! Contamination hazard

Discard any food that has come into contact

with this water.

Blockage or constriction in the drain pipe

or wastewater system

■

Check the drain pipe and customer’s

wastewater system and clean out if neces-

sary

■

Fit funnel waste trap if necessary

Permanent drain connection on applian-

ces equipped with fully automatic or

semi-automatic oven cleaning
Air vent blocked or covered

Remove obstruction

Appliance drain clogged

Clean appliance drain

For EB/GB:

Water is being sprayed into the

cooking chamber during opera-

tion

For EB/GB:

Automatic boiler rinsing system has not

been run every day

For EB/GB:

Emptying and rinsing the boiler

Water standing in cooking cham-

ber

Oven drain is blocked

Rinse out oven drain

Steam is escaping from the ven-

tilation port on top of the appli-

ance

Faulty valve in ventilation port

WARNING Risk of scalding from hot

steam and vapour

Contact customer service

A lot of steam is coming out from

the side of the closed appliance

door during operation.

Faulty door gasket

■

Check the hygienic plug-in gasket for

damage and replace it if necessary

■

If there is no obvious reason for the prob-

lem, contact customer service

6 Servicing procedures

User manual

112

Summary of Contents for Convotherm maxx pro

Page 1: ...Combi oven Convotherm maxx pro C4 table top units User manual Original ENG Advancing Your Ambitions ...

Page 2: ......

Page 3: ... 4 1 1 Placing food containers in appliances of size X 10 35 4 1 2 Placing food containers in appliances of size X 20 36 4 1 3 Loading capacity for the combi oven 37 4 2 Operating principles and instructions for cooking 38 4 2 1 Turning the combi oven on and off 38 4 2 2 How to cook with the ConvoSense assistance system 40 4 2 3 How to cook 42 4 2 4 How to smoke 44 4 3 Specific Cooking Instruction...

Page 4: ...n panel 87 5 3 4 How to clean the inner panes and LED strip on the triple glass door 88 5 3 5 How to perform intensive cleaning of the hygienic plug in gasket 89 5 4 Specific Cleaning Instructions 90 5 4 1 Releasing and securing the suction panel 90 5 4 2 Removing and fitting the hygienic plug in gasket 92 5 4 3 Releasing and locking the inner pane and intermediate pane of the triple glass door 93...

Page 5: ... and the requirements in the following European standards 2006 42 EC EC CE Machinery Directive EN 60335 1 2012 AC 2014 A11 2014 EN 60335 2 42 2003 A1 2008 A11 2013 The safety objectives of European Directive 2014 35 EU Low Voltage Directive have been met in accordance with Annex I Section 1 5 1 of the Machinery Directive 2014 53 EU CE Radio Equipment Directive EN 300 328 V2 2 2 2019 Common User In...

Page 6: ...s authorized to compile the technical documentation EU Welbilt Deutschland GmbH Talstraße 35 82436 Eglfing Deutschland Germany UK Welbilt UK Limited Provincial Park Nether Lane Ecclesfield Sheffield S35 9ZX United Kingdom 1 General information User manual 6 ...

Page 7: ...ctive EN 60335 1 2012 AC 2014 A11 2014 A12 2017 EN 60335 2 102 2016 The safety objectives of European Directive 2014 35 EU Low Voltage Directive have been met in accordance with Annex I Section 1 5 1 of the Machinery Directive 2016 426 EU CE appliances burning gaseous fuels EN 203 1 2014 EN 203 2 2 2006 EN 203 3 06 2009 Notified body KIWA Nederland B V Postbus 137 7300 AC Apeldoorn Netherlands Rep...

Page 8: ... regulations and laws but also commits us to continuous improvement of our green credentials We have developed a quality and environmental management system in order to guarantee the continued manufacture of high quality products and to be sure of meeting our environmental targets This system satisfies the requirements of ISO 9001 2015 and ISO 14001 2015 Environmental protection procedures We obse...

Page 9: ...trols numbers xx yy Appliance size EB Electric appliance with boiler ES Electric appliance with water injection N for appliances with an NSF certificate 3 Electrical values 4 Certification marks 5 Serial number Element Meaning Heating method Electric appliance X Steam generation method Injection S Boiler B Appliance size 6 10 1 6 20 2 10 10 3 10 20 4 Year of manufacture 2021 21 2022 22 Month of ma...

Page 10: ... ter injection N for appliances with an NSF certificate 3 Electrical values 4 Certification marks 5 Serial number Element Meaning Heating method Gas appliance Y Steam generation method Injection S Boiler B Appliance size 6 10 1 6 20 2 10 10 3 10 20 4 Year of manufac ture 2021 21 2022 22 Month of manufac ture January 01 February 02 March 03 Sequential number 4 digits 6 Part number 7 Gas data 8 Coun...

Page 11: ...he accessory 1 6 About this user manual Who should read this manual Name of target group Tasks Owner of the combi oven or owner s member of staff who is responsible for the appli ance and for the operating personnel Bears the responsibility for transferring knowledge to all other users about how to work safely and correctly with the appliance during operation cleaning and servicing Is responsible ...

Page 12: ...ual must always be observed when performing tasks that go beyond merely operating the software Parts of this document that must be read without fail If you do not follow the information in this document you risk potentially fatal injury and property damage To guarantee safety all people who work with the combi oven must have read and understood the following parts of this document before starting ...

Page 13: ... When using the Press Go mode the user works with preset cooking profiles that they can select and start automatically The ConvoSense operating mode easyTouch only optional When using the ConvoSense mode the user works with preset cooking profiles that the assistance system will recognize directly when food is loaded so that it can cook this food fully automatically Cooking profiles and cookbook A...

Page 14: ... oven cleaning ConvoClean fully automatic oven cleaning eight cleaning profiles can be selected for different levels of soiling some including steam disinfection and drying Oven cleaning without using cleaning agents rinsing with water Semi automatic oven cleaning 2 Design and function User manual 14 ...

Page 15: ...he cooking chamber Separates the fan compartment from the cooking chamber 7 Rack Holds standard sized food containers 8 Camera not shown Recognizes the food to be cooked with the ConvoSense assistance system op tional 9 Oven light Illuminates the cooking chamber Program controlled 10 Door drip tray Collects condensate running down the inside of the appliance door 11 Core temperature probe sous vid...

Page 16: ...l HygienicCare 7 Suction panel Distributes the heat evenly inside the cooking chamber Separates the fan compartment from the cooking chamber 8 Rack Holds standard sized food containers 9 Oven light Illuminates the cooking chamber Program controlled 10 Door drip tray Collects condensate running down the inside of the appliance door 11 Core temperature probe sous vide sensor optional Measures the co...

Page 17: ...horized use of the combi oven 2 Padlock To lock the operating panel cover to the appliance case Not supplied 3 Padlock To lock the appliance door to the appliance case Not supplied 4 Locking mechanism for the appli ance door Provides a two stage lock for the appliance door to prevent unauthorized open ing and closing of the appliance door Behaviour of the appliance door When the top locking positi...

Page 18: ...on the control panel full touch screen display Status displays Layout and elements of the easyDial operating panel Item Name Function 1 Appliance ON OFF switch Switches the combi oven on and off 2 Control panel Central controls for appliance Buttons for entering the cooking programs Displays showing the values you have set Prompts for the user 3 USB port For connecting a USB stick 4 C Dial Combine...

Page 19: ... reference Pass on the user manuals included in the customer documentation with the combi oven if it changes ownership Working with the combi oven Follow the instructions below Only those persons who satisfy the requirements stipulated in this user manual are permitted to use the combi oven Only use the combi oven for the specified use Never under any circumstances use the combi oven for other pur...

Page 20: ...lace The manufacturer regulations for operating and servicing the combi oven must be observed The combi oven must not be loaded over the maximum permissible loading weight for the given model see Loading capacity for the combi oven on page 37 Requirements relating to the operating environment of the combi oven Specified operating environment for the combi oven The ambient temperature lies between ...

Page 21: ...re is a risk of scalding from hot steam and vapour escaping when the appliance door is opened 2 Standard model Warning of hot liquids Spillage of hot liquid foods can result in scalds if the upper shelf levels are loaded with liquids or with foods that produce liquid during cooking Do not use shelf levels that lie above your sightline for liquid foodstuffs or food that will liquefy during cook ing...

Page 22: ...ements please refer to General hazards on page 23 Working with the safety devices see Safety devices on page 31 Using personal protective equipment see Personal protective equipment on page 34 Hygiene requirements respecting national regulations and requirements Dealing with the hazards arising specifically from this combi oven see Hazards arising from the combi oven on page 25 What to do if you s...

Page 23: ...when using a water jet or spray can cause the following hazards Risk of scalding from splashing water When If water is sprayed onto hot surfaces e g into a cooking chamber How can I avoid the hazard Do not spray onto hot surfaces Wear specified protective clothing in particular protective gloves Damp kitchen floor In the kitchen condensate running out during cooking for instance can cause the foll...

Page 24: ... How can I avoid the hazard Wear personal protective equipment Do not let cleaning agents come into contact with your skin or eyes Do not breathe in spray Always use the specified cleaning products Moving heavy loads In the kitchen lifting heavy weights can result in tiredness discomfort and problems with the moving equipment Risk of injury from overstressing your body When When lifting heavy cont...

Page 25: ...nces The following illustration shows a size 6 10 combi oven as an example for all electric appliances Item Safety hazard Hazard locations 1 Proximity to flammable materials On top of the appliance 2 Hot surfaces Air vent ventilation port appliance door cooking cham ber 3 Hot steam vapour Air vent ventilation port cooking chamber 4 Hot liquids Cooking chamber 4 Hot food and hot food containers bak...

Page 26: ...Contact with cleaning agents Cooking chamber cleaning fluid connection 8 Spraying down the appliance with water Appliance case cover for electrical parts 9 Break in the cold chain no picture 10 Spoilt food as a result of growth of micro organisms in a warm environment no picture Proximity to flammable materials Heat produced in the appliance during cooking operations can cause the following hazard...

Page 27: ...Internally on the appliance door Inside the entire cooking chamber including all parts that are or were inside during cooking mode How can I avoid the hazard Do not touch surfaces for any length of time Wear specified protective clothing in particular protective gloves Hot steam vapour Operating the appliance door can result in the following hazards Risk of scalding from hot steam vapour Where Whe...

Page 28: ...rotective clothing in particular protective gloves Hot food and hot food containers bakery model The following hazards can arise when handling food containers Risk of burns from hot food and hot food containers What can cause this Food containers being placed on L rails How can I avoid the hazard Only use food containers baking trays shelf grills of the correct size to fit Do not exceed the maximu...

Page 29: ...spensing bottles Spraying down the appliance with water Cleaning tasks performed on the appliance can cause the following hazards Risk of electric shock caused by a short circuit When If the appliance comes into contact with water How can I avoid the hazard Do not wash down the outer case with water Disconnect the appliance from the power supply when cleaning the outside of the appliance Break in ...

Page 30: ...sm growth at 30 65 C Cooking within a low temperature range can result in the following hazards Risk of food going bad as a result of micro organism growth in a warm environment temperature range 30 65 C When If cold food is placed in the appliance when in use for regeneration low temperature cooking or holding food at temperature In general during low temperature cooking or when holding food at t...

Page 31: ...larly for scratches cracks indentations etc and replace it if any are found 4 Suction panel in cooking chamber can only be re moved using a tool Prevents access to the moving fan and ensures good heat distribution See Releasing and securing the suction panel on page 90 5 no picture Safety thermostat Boiler Cooking chamber Switches off the appliance if temper ature too high An error code is output ...

Page 32: ...etic door switch at low tempera ture Action Open the appliance door fully Press Start Result Motor must not start up Appliance door handle with venting position Prevents scalding of user s face and hands from escaping steam When appliance is cool check door posi tions as described in Opening and closing the appliance door safely on page 48 Restart after power failure in case cleaning agent was lef...

Page 33: ...ions see Owner obligations on page 22 Essentially performs organizational tasks such as Entering the cooking profile data Editing existing cooking profiles in the cookbook Developing new cooking profiles Adjusting appliance settings May also perform all user actions if applicable User Semi skilled Trained in how to operate the combi oven Is trained in using the ConvoSense as sistance system Works ...

Page 34: ...ady to use ConvoCare K concen trate ConvoClean forte S ConvoClean new S ConvoCare S The protective equipment required will depend on the clean ing products being used and the selected cleaning method and may include Breathing mask Safety goggles Protective gloves Protective clothing apron The EC safety datasheet for the relevant cleaning agent contains a more precise specification of these items A...

Page 35: ...iners or shelf grill must NOT rest on the top arm of a U rail Containers must not be placed on the shelf grill 600 x 400 baking tray in L rails bakery model Rules for handling The baking tray must be inserted on the arm of each L rail 1 as far as it will go The baking tray must be inserted on the L rails at the same height on the left and right sides The baking tray must not be used to hold liquid...

Page 36: ... on the top arm of a U rail Containers must not be placed on the shelf grill 600 x 400 baking tray in L rails bakery model Rules for handling The baking tray must be inserted on the arm of each L rail 1 as far as it will go The baking tray must be inserted on the L rails at the same height on the left and right sides The baking tray must not be used to hold liquids or food that liquefies during co...

Page 37: ...k shelf spacing 68 mm Number of GN 1 1 food containers Qty 7 14 11 22 Number of GN 1 1 food containers when making full use of the shelf spacing Qty 6 12 10 20 Number of GN 2 1 food containers Qty 7 11 Number of GN 2 1 food containers when making full use of the shelf spacing Qty 6 10 Rack for standard baking sheet 600 x 400 shelf spacing 94 mm Number of baking trays Qty 5 10 8 16 Maximum number o...

Page 38: ... are fixed securely are not leaking from any point and appear safe and in working order on visual inspection The Requirements relating to the operating condition of the combi oven on page 20 are met The Requirements relating to the operating environment of the combi oven on page 20 are met All warning signs are in their designated position On gas appliances only A gas service engineer has leak tes...

Page 39: ...ed in the cleaning and servicing schedule 2 Switch off the combi oven 3 Leave the appliance door ajar in order to let moisture escape Switching off the combi oven before prolonged breaks in use Switch off the water gas and electricity on site before prolonged breaks in use 4 Cooking procedures User manual 39 ...

Page 40: ...aned properly There are no foreign objects in the cooking chamber The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven drain The interior and intermediate glass panels of the appliance door are fitted properly The suction panel is fitted and secured in place The USB cover is covering the USB port If the appliance sits on an open stand there is no hot...

Page 41: ...cognized correct the mis take 6 Close the appliance door again Result The cooking operation will start automatically 7 Wait for the cooking operation to finish 8 An audible signal is given when the cooking operation is finished Follow the prompts displayed by the software 9 Open the appliance door 10 Hazard posed by eating food that is not cooked properly Check the cooked food before clearing it f...

Page 42: ...r The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven drain The interior and intermediate glass panels of the appliance door are fitted properly The suction panel is fitted and secured in place The USB cover is covering the USB port When using ConvoGrill The grease collecting canister is empty and connected to the combi oven If the appliance sits on...

Page 43: ...for the cooking operation to finish 8 An audible signal is given when the cooking operation is finished Follow the prompts displayed by the software 9 Open the appliance door 10 Take out the food 11 Close the appliance door again 4 Cooking procedures User manual 43 ...

Page 44: ...es The interior and intermediate glass panels of the appliance door are fitted properly The smoker drawer has been filled and prepared properly The room ventilation system is running The suction panel is fitted and secured in place The USB cover is covering the USB port When using ConvoGrill The grease collecting canister is empty and connected to the combi oven If the appliance sits on an open st...

Page 45: ...n audible signal is given when the smoking process is finished Follow the prompts displayed by the software 10 Open the appliance door 11 Remove the smoked food 12 Remove the smoker drawer 13 Close the appliance door again How to smoke if your cooking profile contains cooking and smoking 1 Select a cooking profile from the cookbook or enter a new cooking pro file 2 Follow the prompts displayed by ...

Page 46: ...g have finished Follow the prompts displayed by the software The cooking chamber is cooled using Cool down You are prompted to insert the smoker drawer 9 Risk of scalding from hot steam and vapour Expect to face a larger blast of steam than normal Make sure that any bystanders step back from the appliance Open the appliance door slowly and carefully Open the appliance door and wait for the process...

Page 47: ...d by the software 15 Open the appliance door 16 Remove the smoked food 17 Remove the smoker drawer 18 Close the appliance door again Cleaning the smoker drawer The smoker drawer should be thoroughly cleaned after every use see Cleaning instructions on page 68 4 Cooking procedures User manual 47 ...

Page 48: ...iven there Requirements Make sure that the appliance is secured against slipping if placed on a work surface Opening the appliance door safely 1 Turn the door handle to the right Result The appliance door goes into the venting position and the door handle automatically returns to the latch position 2 Risk of scalding from hot steam and vapour Always open the appliance door slowly and carefully Alw...

Page 49: ...or appliances with a right hinged door stop Close the appliance door with a gentle slam For appliances with a right hinged door marine version Use a little force to push the appliance door against the resistance of the door holder The door holder prevents the appliance door accidentally swinging open or shutting while on a sea voyage You can make sure that the appliance door is properly closed whe...

Page 50: ...ed and secured The weight of the food does not exceed the maximum loading weight The food containers have the correct GN dimensions to fit Placing food in the combi oven 1 Open the appliance door 2 Risk of scalding from hot liquids Make sure you insert the containers baking trays and shelf grills properly into the correct rails as specified in Placing food containers in appliances of size X 10 on ...

Page 51: ...ontainers horizontal when removing Placing food in the combi oven marine version 1 Open the appliance door 2 Open the shelf retaining bar on the left hand rack by lifting the locking bar and then turning it 180 to the left 4 Cooking procedures User manual 51 ...

Page 52: ...containers baking trays or shelf grills as far as they will go 4 Re close the shelf retaining bar by lifting the locking bar turning it 180 to the right and letting it fall into place Removing food marine version 1 Open the appliance door 2 Open the shelf retaining bar on the left hand rack by lifting the locking bar and then turning it 180 to the left 3 Keep the food containers horizontal when re...

Page 53: ...The racks are fitted and secured The weight of the food does not exceed the maximum loading weight The food containers have the correct dimensions to fit Placing food in the combi oven 1 Open the appliance door 2 Risk of burns from hot food and hot food containers Make sure you insert the baking trays properly into the correct rails as specified in Placing food containers in appliances of size X 1...

Page 54: ...ers horizontal when removing Placing food in the combi oven marine version 1 Open the appliance door 2 Open the shelf retaining bar on the left hand rack by lifting the locking bar and sliding it to the left as far as it will go 4 Cooking procedures User manual 54 ...

Page 55: ...s far as they will go 4 Re close the shelf retaining bar by lifting the locking bar sliding it to the right as far as it will go and letting it fall into place Removing food marine version 1 Open the appliance door 2 Open the shelf retaining bar on the left hand rack by lifting the locking bar and sliding it to the left as far as it will go 3 Keep the food containers horizontal when removing 4 Re ...

Page 56: ... core temperature probe must be stowed away when it is not needed for the cooking operation Otherwise the probe risks getting damaged Putting away the core temperature probe 1 Slide the core temperature probe into the spiral holder on the right hand rack NOTICE Keep the cable tidy Do not let the cable get trapped between the appliance door and the hygienic plug in gasket when closing the appliance...

Page 57: ...ore temperature probe and or sous vide sensor at the same time as the internal core temperature probe in a cooking operation or to use the internal core temperature probe if an external core temperature probe or sous vide sensor is connected Requirements The external core temperature probe or sous vide sensor is clean in working order and placed ready near the appliance The food has been placed co...

Page 58: ...isconnecting and clean ing it Take the core temperature probe or sous vide sensor out of the food before removing the food from the cooking chamber 3 Disconnect the external core temperature probe or sous vide sensor from the appliance case 4 Close the protective cap on the connecting socket 5 Clean and rinse off the core temperature probe or sous vide sensor using a soft cloth household detergent...

Page 59: ...iding cover protects the USB port so that no water vapour can get into the control electronics during cooking or clean ing During cooking and cleaning make sure that any USB stick has been removed and that the USB port is closed by the sliding cover Inserting the USB stick for easyTouch 1 Open the cover to the USB port on the operating panel 2 Push the cover to the USB port on the operating panel ...

Page 60: ...the USB stick for easyDial 1 Open the cover to the USB port on the operating panel 2 Plug in the USB stick If the USB stick is too large use a standard commercial adapter cable 4 Cooking procedures User manual 60 ...

Page 61: ...tructions given there Prior knowledge required You need to know these operations Opening and closing the appliance door safely 48 Putting away and retrieving the core temperature probe 56 Requirements All food containers and other accessories used for cooking have been removed from the cooking chamber Removing the rack standard model 1 Lift up 1 the rack and pivot it 2 into the cooking chamber 2 R...

Page 62: ...k has been fixed in place so that the racks are attached properly 3 Insert a food container just to check that you have fitted both racks correctly Check that you have inserted the food containers correctly in or on the rails as specified in Placing the food containers in appliances of size X 10 on page 35 or Placing the food containers in appliances of size X 20 on page 36 4 Cooking procedures Us...

Page 63: ...nce door and then carefully releasing it downwards 2 from the last pin top front of the cooking chamber Fitting the rack bakery model 1 To fit the two racks follow the steps for removing the racks in the re verse order 2 Check that all eight studs four on each side are engaged correctly in the guides for the racks 3 To check that you have fitted both racks correctly insert a baking tray Check that...

Page 64: ...rials such as loose saw dust loose wood shavings loose wood chips or wooden slats must NOT be used Requirements The cooking chamber has cooled down to ambient temperature after its last use or While a cooking profile is running the software prompts you to insert the smoker drawer In this case the software auto matically runs cool down to cool the cooking chamber before prompting to insert the smok...

Page 65: ...gain using a cool handle Detach the handle from the smoker drawer Removing the smoker drawer 1 Fit the handle on the smoker drawer and pull the smoker drawer down from the smoker heater 2 Risk of burns or fire from flying sparks Do not remove the lid from the smoker drawer until the smoker drawer has cooled down completely in a fireproof location sheltered from the wind Always keep the lid on the ...

Page 66: ... a soft cloth Daily cleaning after all cooking operations are finished for the day As an extra cleaning process after fully automatic oven cleaning if some of the dirt still remains Before putting the combi oven into opera tion for the first time to clean the cooking chamber of all dirt accumulated during transportation setting up and installation After servicing work on the combi oven to remove a...

Page 67: ... automatic oven cleaning ConvoClean for easyDial or ConvoClean for easyTouch At certain times in the cleaning process the user will be prompted by the software to put one or more single measure dispensing bot tles with cleaning agent or rinse aid in the cooking chamber The software will control how much clean ing agent and rinse aid are dispensed and delivered fully automatically into the cook ing...

Page 68: ... 83 ConvoClean new or forte How to perform fully automatic oven cleaning using connected canisters on page 73 ConvoClean new or forte and ConvoCare How to perform fully automatic oven cleaning using single measure dis pensing on page 75 ConvoClean new S or forte S and ConvoCare S Recoil hand shower Rinse thoroughly at least once with wa ter Oven drain Remove any residues Rinse out to prevent block...

Page 69: ... only rinse aid with the Con voCare cleaning profile only availa ble with easyTouch on page 80 ConvoCare Grease collecting canister for ConvoG rill only Emptying and cleaning the grease col lecting canister on page 96 Common household detergent Weekly cleaning tasks What must be cleaned Procedure Cleaning agents Inside of triple glass door and LED strip How to clean the inner panes and LED strip o...

Page 70: ... are stipulated in addition to the regular cleaning tasks The appliance must be cleaned before first use The appliance must be cleaned before and after any periods out of use The appliance must be cleaned after any servicing work 5 Cleaning procedures User manual 70 ...

Page 71: ...em Manual aftercare of cooking chamber interior Spray bottle ConvoClean new S for light soiling Fully automatic oven cleaning 125 ml single measure dispensing bot tle ConvoClean forte S for normal to heavy soiling Fully automatic oven cleaning 125 ml single measure dispensing bot tle ConvoCare S Fully automatic oven cleaning Oven cleaning using rinse aid only only available with the easy Touch Con...

Page 72: ...combi oven but keep in dedicated storage areas away from food ConvoClean new ConvoClean forte ConvoCare Only use ConvoCare K concentrate for mixing the ready to use ConvoCare solution in the specified mixture ratio in an empty canister Do not store canisters containing ConvoCare K in the im mediate vicinity of the combi oven but keep in dedicated storage areas away from food ConvoCare K concen tra...

Page 73: ...ly are not leaking from any point and appear safe and in working order on visual inspection No food has been left in the cooking chamber There are no foreign objects in the cooking chamber All containers baking trays shelf grills and any other accessories have been removed from the cooking chamber The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven ...

Page 74: ... prompts displayed by the software 7 Open the appliance door and check the cleaning result The cooking chamber should look clean and not smell of leftover food or cleaning agents Check the cooking chamber for any foreign matter that may have entered with the rinse water Remove any foreign matter If the cleaning result is not good enough either clean and rinse the cooking chamber manually or run a ...

Page 75: ...and pipes for wastewater show no signs of damage are fixed securely are not leaking from any point and appear safe and in working order on visual inspection No food has been left in the cooking chamber There are no foreign objects in the cooking chamber All containers baking trays shelf grills and any other accessories have been removed from the cooking chamber The oven drain is not blocked or clo...

Page 76: ...tware Wear personal protective equipment Add the cleaning agent from the single measure dispensing bottles to the cooking chamber 9 Close the appliance door 10 Wait for the wash cycle to finish about 30 to 60 minutes depending on the cleaning profile If the Express cleaning program has been selected in the cleaning profile skip steps 11 to 15 of these instructions 11 An audible signal is given whe...

Page 77: ...yDial 1 Select the cleaning profile and start the cleaning process 2 Wait for the soak cycle to finish about 5 to 10 minutes depending on the cleaning profile 3 An audible signal is given when the soak cycle is finished You are prompted to add the cleaning agent The software displays for you the number of single measure dis pensing bottles required 4 Open the appliance door 5 Add the cleaning agen...

Page 78: ...ompts displayed by the software 14 Open the appliance door and check the cleaning result The cooking chamber should look clean and not smell of leftover food or cleaning agents Check the cooking chamber for any foreign matter that may have entered with the rinse water Remove any foreign matter If the cleaning result is not good enough either clean and rinse the cooking chamber manually or run a cl...

Page 79: ... The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven drain The inner panes of the appliance door are properly locked The suction panel is properly locked in place The appliance door is closed How to clean the cooking chamber without using cleaning agents 1 Select the cleaning profile and start the cleaning process 2 Wait for the cleaning process to ...

Page 80: ...nd pipes for wastewater show no signs of damage are fixed securely are not leaking from any point and appear safe and in working order on visual inspection No food has been left in the cooking chamber There are no foreign objects in the cooking chamber All containers baking trays shelf grills and any other accessories have been removed from the cooking chamber The oven drain is not blocked or clog...

Page 81: ... safe and in working order on visual inspection No food has been left in the cooking chamber There are no foreign objects in the cooking chamber All containers baking trays shelf grills and any other accessories have been removed from the cooking chamber The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven drain The inner panes of the appliance door ...

Page 82: ...cooking chamber should look clean and not smell of leftover food or cleaning agents Check the cooking chamber for any foreign matter that may have entered with the rinse water Remove any foreign matter If the cleaning result is not good enough either clean and rinse the cooking chamber manually or run a cleaning profile again 10 Leave the appliance door ajar to let the cooking chamber dry out 5 Cl...

Page 83: ...ays shelf grills and any other accessories have been removed from the cooking chamber The oven drain is not blocked or clogged with any residues The filter is fitted in place on the oven drain The inner panes of the appliance door are properly locked The suction panel is properly locked in place The appliance door is closed The hand shower optional has been thoroughly rinsed You have provided the ...

Page 84: ... spray instead of the hand shower or wipe down the cooking cham ber fittings and the area behind the suction panel thoroughly with plenty of water and a soft cloth Use a water spray to rinse out thoroughly the area behind the suction panel the suction panel the rack the entire cooking chamber and the oven drain 14 Check the cleaning result The cooking chamber should look clean and not smell of lef...

Page 85: ...ed with any residues The USB cover is covering the USB port The racks are removed How to clean the cooking chamber by hand 1 Hinge out the suction panel into the cooking chamber 2 Use the spray bottle to spray cleaning agent around the cooking chamber the suction panel and the area behind the suction panel and the oven drain 3 Leave the cleaning agent to work for 10 to 20 minutes 4 Risk of food co...

Page 86: ...that the suction panel is fitted correctly The suction panel is in place and secured at the top and bottom 7 Leave the appliance door ajar to let the cooking chamber dry out 5 Cleaning procedures User manual 86 ...

Page 87: ...s The left hand rack has been removed How to clean the cooking chamber behind the suction panel 1 Hinge out the suction panel into the cooking chamber 2 Use the spray bottle to spray the cleaning agent onto all sides of the suction panel and onto the area behind the suction panel 3 Leave the cleaning agent to work for 10 to 20 minutes 4 Risk of food contamination from cleaning agent or rinse aid r...

Page 88: ...ecessary cleaning product You have several at least three soft clean cloths available for use How to clean the inner panes and LED strip on the triple glass door 1 Open the appliance door and hinge off the inner panes of the triple glass door 2 Use a soft clean cloth and the cleaning agent to clean both sides of the inner panes and the LED strip of the triple glass door Take care not to scratch th...

Page 89: ...0 C after its last use You have household detergent available as the necessary cleaning product You have several at least three soft clean cloths available for use How to perform intensive cleaning of the hygienic plug in gasket 1 Open the appliance door and remove the hygienic plug in gasket 2 Use a soft clean cloth and the cleaning product to clean the hygienic plug in gasket in a sink 3 Use a s...

Page 90: ... there Prior knowledge required You need to know these operations Opening and closing the appliance door safely 48 Inserting and removing racks 61 Materials required Wide flat blade screwdriver Requirements The appliance is off and entirely without power The cooking chamber has cooled down to 60 C after its last use The left hand rack has been removed Releasing and hinging out the suction panel 1 ...

Page 91: ...ction panel 1 To secure the suction panel follow the steps in the reverse order that you performed to release it 2 Make sure that the top and bottom fasteners are secured in place 5 Cleaning procedures User manual 91 ...

Page 92: ...ooking chamber has cooled down to 60 C after its last use The appliance door is open Removing the hygienic plug in gasket 1 Pull off the hygienic plug in gasket from around the mouth of the appli ance door starting from the corners Fitting the hygienic plug in gasket 1 Refit the hygienic plug in gasket first in the four corners starting from one of the top corners 2 Once all the corner sections ar...

Page 93: ...nd in this instruction manual and follow the instructions given there Prior knowledge required You need to know these operations Opening and closing the appliance door safely 48 Requirements The cooking chamber has cooled down to a temperature of 60 C after its last use Releasing and hinging out the inner pane and intermediate pane 1 Open the appliance door 2 Release the inner pane by pushing the ...

Page 94: ...ner pane out from the holder 4 Release the intermediate pane by pushing the upper right and lower right spring clips to the side 5 Carefully hinge the intermediate pane out from the holder 5 Cleaning procedures User manual 94 ...

Page 95: ...eps for removal in the re verse order 2 Check that the spring clips are securing the interior glass panel again correctly at the top left and right and that the catch on the top right bracket is closed The appliance door cannot close until this is the case 5 Cleaning procedures User manual 95 ...

Page 96: ... receiving hot fat Emptying and cleaning the grease collecting canister 1 Remove the screw cap 1 and attached tube from the grease collect ing canister 2 2 Suspend the screw cap 1 and attached tube with the tube mouth up permost from the forked bracket 3 This prevents grease running out onto the floor making it dirty and slippery 3 Take care when handling the grease collecting canister 2 to avoid ...

Page 97: ...ncentrate with soft water to pro duce the rinse aid 1 Open the empty canister 1 2 Fill the canister with soft water 2 until it reaches just below the 10 litre mark 4 3 Risk of irritation to skin eyes and respiratory system Do not let the rinse aid come into contact with skin eyes or mucous membranes Do not inhale vapours from the rinse aid Wear personal protective equipment Then pour 0 33 l of the...

Page 98: ...move the empty rinse aid canister 3 Place ready the new canister 1 filled with rinse aid Feed the green supply tube plus suction nozzle 2 into the full canister 1 and screw it on Make sure that there are no kinks in the tube and that the vent hole on the canister cap is unobstructed 4 Check the position of the canisters The surface on which the canisters sit must not lie above the level at which t...

Page 99: ...sk of chemical burns or irritation to skin eyes and respiratory system Do not let the cleaning agents come into contact with skin eyes or mucous membranes Do not inhale vapours from the cleaning agent Wear personal protective equipment Remove the seal on the replacement canister for the ConvoClean new or ConvoClean forte cleaning agent 2 Locate the canister that is connected by the red tube to the...

Page 100: ...ructed 4 Check the position of the canisters The surface on which the canisters sit must not lie above the lev el at which the appliance feet meet the appliance case The surface on which the canisters sit must not lie more than 1 metre below this level Check that you have connected the tube to the correct connector The cleaning agent must be attached to appliance connector G The colour red is used...

Page 101: ...eaning program see Preparing the cleaning fluids on page 72 Adding cleaning agent from single measure dispensing bottles to the cooking chamber 1 Do not open the appliance door until the software prompts you to do so during the fully automatic oven cleaning process Follow the guidance displayed by the software Depending on where you are in the cleaning process pick up a sin gle measure dispensing ...

Page 102: ...eaning agent or rinse aid Do not place empty single measure dispensing bottles on the work surface because the cleaning agent or rinse aid could drip down the outside Use plenty of clean water to wipe down all the surfaces outside the cooking chamber on which food will subsequently be prepared and which might have been in contact with cleaning agents or rinse aid Then pull the bottle carefully off...

Page 103: ... convotherm de Internet www convotherm com www welbilt com Application support Hotline 49 0 8847 67 899 e mail convotherm chefshotline welbilt com Sales Phone appliances accessories 49 0 8847 67 890 e mail appliances accessories convotherm order welbilt com Phone spare parts 49 0 8847 67 880 e mail spare parts convotherm spares welbilt com Customer service Technical hotline office hours 49 0 8847 ...

Page 104: ...angzhai Road Bldg 5 5A Changning District Shanghai China 200051 Phone 86 21 61526100 JAPAN Welbilt Japan Hibiya Eisen Building 707 1 6 3 Yurakucho Chiyoda ku Tokyo 100 0006 Phone 81 03 6550 8234 Fax 81 03 6550 8235 INDIA Welbilt Foodservice India 3rd Floor Plot no 117 Sector 44 Gurugram 122003 Haryana India Phone 91 124 4763700 e mail sales india welbilt com 6 Servicing procedures User manual 104 ...

Page 105: ... manufacturer must be in receipt of a fully completed checklist enclosed with the appliance before a warranty claim can be dealt with The warranty does not cover damage resulting from improper setup installation use cleaning use of cleaning agents serv icing repair or descaling To extend the spare parts warranty to 2 years you need to register the appliance on the manufacturer s homepage www convo...

Page 106: ...at the user can perform What must be serviced When Parts required Replacing the hygienic plug in gasket If the hygienic plug in gasket is cracked or greasy As listed in the spare parts list 1 hygienic plug in gasket Correct operation of core temperature probe and sous vide sensor Perform a weekly test in boiling water checking the reading on the tempera ture display Servicing tasks that Customer s...

Page 107: ... rinse aid E81 0 Cooking mode error Download cooking profile again E99 Communication lost Unplug the appliance for approx 10 seconds then restart E99 9 Initialization error Unplug the appliance for approx 10 seconds then restart Errors and required responses for ConvoSense The following table lists the errors that you may be able to resolve yourself when cooking with the ConvoSense assistance syst...

Page 108: ... E42 1 3 Camera image not recognizable Clean the camera E42 1 4 Camera not functional Unplug the appliance for approx 2 minutes and restart E42 3 0 Camera over temperature Close the appliance door and wait until the camera has cooled down 6 Servicing procedures User manual 108 ...

Page 109: ... only have limited functions available The core temperature probe and the optional sous vide sensor may not work Only those functions can be selected that will not be impaired by the active fault in question Functions available in emergency mode The following table lists the errors under which the appliance can still work albeit with limitations in emergency mode when the error cannot be resolved ...

Page 110: ... steam Delta T cooking Convection No functions that use the core temperature probe or sous vide sensor E23 1 E23 3 x x Convection Delta T cooking Convection Cook Hold Convection Smoker Crisp Tasty ecoCooking Convection No preheating of boiler Cleaning not possible E24 1 E24 3 x x x x Convection Delta T cooking Convection Cook Hold Convection Smoker Crisp Tasty ecoCooking Convection Cleaning not po...

Page 111: ...ic oven cleaning using connected canisters E59 0 x x x x All functions Error only affects fully auto matic oven cleaning using connected canisters E61 0 x x x x All functions EXCEPT Fully automatic oven cleaning Semi automatic oven cleaning Only affects the cleaning process E62 0 x x x x All functions EXCEPT Fully automatic oven cleaning Semi automatic oven cleaning Only affects the cleaning proce...

Page 112: ...door Whatever the cause CAUTION Contamination hazard Discard any food that has come into contact with this water Blockage or constriction in the drain pipe or wastewater system Check the drain pipe and customer s wastewater system and clean out if neces sary Fit funnel waste trap if necessary Permanent drain connection on applian ces equipped with fully automatic or semi automatic oven cleaning Ai...

Page 113: ...ven cleaning using connected canisters Use ConvoClean forte S or Convo Clean new S for fully automatic oven cleaning using single measure dis pensing Use ConvoClean forte or Convo Clean new for semi automatic oven cleaning What to do in the event of a power failure During a cooking operation After a power failure the cooking process resumes automatically if the downtime is less than 5 min Any buil...

Page 114: ...g the appliance door safely 48 Removing and fitting the hygienic plug in gasket 92 Spare parts contents Spare part required as listed in the spare parts list 1 hygienic plug in gasket Requirements The cooking chamber has cooled down to 60 C after its last use The appliance door is open The newly supplied gasket has been checked for damage and is intact Replacing the hygienic plug in gasket To remo...

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Page 116: ...ional technical documentation can be found in the download center at www convotherm com Welbilt offers fully integrated kitchen systems and our products are backed by KitchenCare aftermarket parts and service Welbilt s portfolio of award winning brands includes Cleveland Convotherm Crem Delfield fit kitchenSM Frymaster Garland Kolpak Lincoln Merrychef and Multiplex Manitowoc Merco 2021 Welbilt Inc...

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